The food was hot and the server was helpful. Would go back again. The environment was clean and comfortable.

DO NOT GO. They are not properly staffed. Restaurant was 75% empty and they said a 20minute wait. This is because they only have one server and 1-2 cooks. Don't waste your time unless you plan on staying hours for mediocre food. We visited on a Tuesday night at 7pm. read more

We waited for over an hour and the food came out cold. I had no silverware and the server said they were all dirty and that he was sorry. So I had to eat a salad with my hands. No joke. We then ordered ice cream and it took another 30 minutes. The place was not busy and when we asked what was going on they said "short staffed". Honestly, I would avoid this place at all costs. read more

We give it more than 5 stars- a 10 out of 10! first of all, we were told that they were short staffed when we arrived. But we had patience and I'm so glad we stayed. The food was amazing! our server(who I don't think typically works as a server, but stepped into that role tonight to help out) she was absolutely amazing also! She was very nice, cheerful and working her butt off! We Started off with fried pickles- which arrived hot and they were the best fried pickles I have ever had. The burger was flavorful, the fries were cooked just right. And of course the ice cream was so worth it! Great experience! read more

The food and service was amazing. The tables were clean and friendly staff. The price was also very well

Staff was extremely friendly. Superb customer service from Stephanie, James and Grace.

This place is really slow service and doesn't even seem to try to go faster I've been waiting for a hour.

Food is always good, service is great, and the place is kept clean. Most of all the prices are cheaper than going to a fast food place and have better food. read more

Was excited to go to a friendlys after all the ones in my hometown had been gone for years. Unfortunately for me, the experience was better in memory. A 10 minute wait for an empty dining room, followed by a 15 minute wait for our server. We ordered quickly and waited an eternity for our food to arrive. Food was lackluster, nothing like I had remembered. Got a sundae after, which took forever once again, only for it to come out sad and half the size it should've been. Luckily our server was friendly and helpful and remade the sundae herself. She had provided good service, but I felt the kitchen and other staff were just not there. Maybe going in after 8 isn't the best time? But dinner was a 3 hour journey with many hiccups and left myself and my group disappointed with the experience. read more

Waitress was really nice and understanding. Other than salads you can get a burger without a bun to be gluten free. Foods pretty good and fast. Ice creams really good. read more

We stopped by late on Saturday night and was surprised how crowded and busy it was! We got seated right away and given crayons and coloring sheets which helped keep our 4 little guys entertained til the food arrived. Our food was delicious and the price was fair for what we ordered. My 7 year old son said it was the best grilled cheese sandwich he ever had! Finished their meals with make your own sundaes which were more than they could finish. Our waitress was quite busy and kept apologizing for any waits. In the little over an hour that we were there, they had 3 different birthday chants to do. I guess people enjoy late night birthday ice cream celebrations. My boys loved clapping along. It was a great evening out. read more

Friendly's - Road trippin' and eating with the family! - Ice Cream & Frozen Yogurt Near Me - Tannersville, Pennsylvania

This place is extremely busy! Every seat in the place was taken and there was a line at the door. My family of 6 (4 kids) didn't have to wait long to get seated. One of the children spilled their cup on the table and the waitress was so understanding and just helped us clean it up and refilled the cup. Our food came quick, we were checked in regularly and even all if our food was delicious and correct, even our ice cream order! These waitresses are definitely working under pressure and still managed to be friendly and keep up the pace with no signs of wear and tear. 100% chance we will return to this Friendly's location the next time we're visiting the area. read more

I understand restaurants and other businesses are having a hard time getting help and keeping it. However that doesn't give the Manager the right to yell at a custOmer because she is stressed. The manager told me she wasn't stressed that I was. You're absolutely right I waited over an hour for my food that was cold and not cooked the way I ordered it. I had two small kids and trying to keep them entertained and not screaming was why I didn't send it back, plus I didn't feel like waiting for another half an hour for you to fix it. what sent me over the edge was the fact that the Manager had to tell my 5yr old that she was sorry that his mother was sooo stressed out and that she felt sorry for him in having a BAD MOTHER!!!! She thought I was stressed then... this went over the edge. This woman needs a reality check. read more

Great service and good food. Came to the Poconos from NY and so glad we saw this place because we felt nostalgic.

We visited here while on a weekend getaway. We stopped for lunch and were told that there was no outside dining due to lack of staff. We ordered our food to go and ate outside. The manager was Nice enough to accommodate us to be able to eat Sundaes outside. Breakfast the following morning however was a disaster. Our order was wrong or incomplete four times to the point where we just gave up. They were overcharges in relationship to the order mixups and we had asked several times for silverware napkins and the light. I would definitely avoid breakfast service As there is a rush and the staff is young and unexperienced read more

Friendly's - Version of hashbrowns as you can see it is just chopped potatoes with some random peppers and onions. - Ice Cream & Frozen Yogurt Near Me - Tannersville, Pennsylvania

Easily the best Friendly's we have ever been to! Super clean, food was great and our waitress was the sweetest person!!

Tried doing Uber eats for a simple make your own Sundae ice cream kit for the kids and they send everything but the cone's and whipped cream ! You had one job !! One job !!!! every time I give friendly's another chance, they stay consistent and just fumble, doesn't matter what city I go to Smh read more

Well folks - nothing to see here... just Friendly's... But, this location is the closest to the 3 Waterparks (Kalahari/Camelback/Greatwolf) and you will end up dining here, why? Kid friendly, kid's meal and the freaking good ice cream! It is slightly cheaper and food is also slightly better THAN eating inside the parks (they charge $6 for a hotdog! No fries, no nothing! For shame!). Here at Friendly's you get a kid's meal: chicken fingers/hotdog/burger/mac & cheese - with a drink - with fries and a yummy signature Sundae!!! $6+tax! What!?! Awesome If you've been to one Friendly's, you've been to all - we always get Onion Rings, the Loaded Waffle fries w/ bacon & cheese! You can't go wrong with their signature melts or burgers. ALWAYS save room in your belly for some delicious ice cream! We love those frosty mix! My fav is the Butter Finger and Kit Kat! Wish they would add Snickers next! Best part? It comes in a "to-go" cup so you can take it with you! ;) They have way better options for you than inside the parks... trust me, we've eaten them all... and I'd truly rather bring a "cup of noodle"... lol Service is good and quick. When you're dining with a large group & with kids of all ages; be flexible: "separate into 2 tables" or "eat early bird at 5:30-6:00pm for a group table". Vacation eating? Yelp it! (We found Pho Saigon!! In another review). Happy feasting! read more

Stopped for a cheat day for dessert. The dessert was excellent. Crafted with care by Kathy, who is a real gem. Not only did she take the time to customize my dessert with a heart, but she has a truly authentic sweet and kind manner. She is an outstanding individual! read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Tannersville, Pennsylvania

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Walked in at 10:30 right before closing with 11 people, staff was amazing. Zion was a amazing waiter, as well as natalie. Overall wonder experience because of them. read more

Enjoyed my breakfast, staff was friendly (no pun intended) very attentive and fast and efficient. They had music playing which was a great vibe. Bathroom was clean and so was the eating/seating area. We were seated quick as well. Nice atmosphere and I would recommend it for families. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Tannersville, Pennsylvania

Bought some food to go on our way to camelback lodge , and when I started eating my soup I gagged taking out a whole piece of plastic wrapping out of my mouth that came from my soup. I couldn't continue to eat my soup. Grilled cheese was good but that's about it. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Tannersville, Pennsylvania

They only filled up the icecream container half way and made us wait so long. They made us pay and didn't give the expected product.

Def friendly service! They cooked the kids 100% real eggs, their processed egg mix typically contains milk. No gluten free substitutes. #eatingonthego #glutendairysoyfree read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Tannersville, Pennsylvania

On our visit to great wolf lodge we ordered dinner and it was good. It was ready in 15 min for pick up which was amazing. We ordered the pretzel burger with bacon and Quesadilla and chicken salad everything was perfect. Next day i ordered breakfast. The best part about breakfast was it was 50% off i basically paid 12.99 for French toast with bacon, chocolate chip pancakes, ham, toast, English muffin, sausage and fries. Unfortunately they forgot to put the home fries which i noticed when i reached my hotel. But overall it was a win win. We loved eating there. I recommend it. read more

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Ice cream was good. Service terrible. We were ignored while standing at the register waiting to order while at least 4 people could clearly see us. We had 3 small children and asked if we could sit inside with our ice cream, we were given an ugly look before telling us we could. We decided to sit outside. The name "Friendly's" really doesn't match the business. read more

Awesome staff. Amanda has a great big smile at take out. We had a blast as I ordered this creation. Call it the "CJ Special"! Gerri at corporate - these guys are the best! (Sorry if I misspelled your name Gerri) read more

Friendly's - The "CJ Special" deliciousness - Ice Cream & Frozen Yogurt Near Me - Tannersville, Pennsylvania

I came in here just now with my disabled stepdaughter (4/13/23 535pm). Sat at a table for 25 minutes and no one even came to get our drink order. Meanwhile, I've watched two other families who got seated after us. I have the food order taken within the first 10 minutes of them being there. I did not feel welcomed with my stepdaughter with the disability, as if they were hoping we would leave would not recommend it at all. read more

This location does not accept Yelp coupon even though it's advertised on Yelp. Waitress contacted "owner" who blamed Yelp for coupon and doesn't take it. Avoid ordering if you want this discount read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Tannersville, Pennsylvania

If I could give zero stars I would. This is the worse restaurant I've ever been to. I waited 1 hour for 2 of 5 of my meals to arrive cold. The waiter literally walked around as if he didn't know what was going on. The manager appeared to be frustrated or overwhelmed. I then had to wait another 30 minutes. The only reason I waited was because I had 3 children that was hungry and wanted their meals. The only thing they got correct was an orange juice and I sent that back because I had no meal. I had to ask another waitress if my waiter left for today became he went missing for 30 minutes. read more

The experience today was AWFUL! We waited over an hour to get our food and it was ice cold when we got it. The food came without utensils and by the time our server came back with them, the food was even more cold. We witnessed the server roaming around the restaurant not doing his job. The server did not give us his name and was not wearing a name tag. We had a $100 that we had to pay for terrible food. Fix your establishment immediately!!! read more

Don't go if you are of color. This facility had our family, a table of 5 wait for around 15 minutes before I had to ask the manager for service. Then to wait an additional 5 minutes for the only black waitress to wait our table. The waitress wasn't assigned to our table and the 5 other waitresses didn't want serve us, so we left. We were on vacation and this was an ordeal just to simply get basic customer service. Very unfortunate situation and hope others can avoid this in the future. read more

This restaurant is clean and the staff is friendly...exactly like a friendsly's should be. The other reviews seem like it must have been a bad server....it Friendly's. Its not fancy and they have breakfast and sandwiches along with burgers. Nothing is great, its just good. Ive been to bad Friendly's and this isnt one of them. read more

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100000/10 my family went to this friendly's on our way home from camelback for some Nostalgic dinner and ice cream sundaes. WE WERE MORE THAN PLEASED with our food and our server Kelsey. KELSEY IS THE BEST SERVER EVER NO CAP THE HOUSE. Our monster-mash sundaes were amazing and we especially loved the mini mozzarella sticks and waffle fries. This was by far the best dining experience I ever had. We love Kelsey point blank periodt. read more

Wouldn't even seat us, with a line of three guest. Server pasted us 5 times, answered the phone, and made us wait 15 minutes. Didn't even seat us. read more

You can't expect much when you're traveling and stopping by to grab grub at a diner or restaurant that mostly serves passer-by's. Due to lack of "locals/regulars" there will be that not so home feel from staff. However, I ordered something I figured they wouldn't mess up and thankfully they did not. Brioche French toast + turkey bacon + coffee = good breakfast to get the morning going. Staff is okay. Prices are worth it. Food is good, not the best Friendly's I've been to. read more

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My boyfriend and I always love coming to this establishment for a little date night. Our experience was made that much better by our lively server Nathan. Even at the end of the night he was excited to serve us and it made for a great meal. read more

Food was phenomenal. The cheese steak take was great. And who doesn't love ice cream. Prices are reasonable, service was fast and friendly.

Terrible terrible service! We walked in the restaurant and My kids were very excited to have their ice cream for the first time. We waited and waited and waited for someone to greet us and seat us. Did not happen. I saw waitresses moving about the restaurant inside, but no one came to the front to seat us. Finally, I politely shouted across the restaurant "can we seat ourselves" and one waitress gave a dirty look, nastily stated "no" and walked away. We left. I understand they are short staffed due to COVID but there is no need for rudeness and nastiness. They could have came to the front, greeted us, and said they would of been with us shortly. Instead they were nasty! Don't go here! read more

Missed having friendlys in CT, so why not stop. But the service was horrible- i am pretty sure we had a new server as my husband overheard. It was only a 5 min wait to get seated but took over an hour to get our food. I noticed two families ( party of 4 & 2) we served first before us. The manager says it was the kitchen fault and i dont believe it was just the kitchen. read more