Uʻilani was a spectacular guide--entertaining, funny, and incredibly knowledgeable. She shared her…read morewisdom and deep understanding of Hawaiian culture with warmth and authenticity, and we were able to spend meaningful, unhurried time at every stop on the tour. My favorite activity of the entire trip was snorkeling. I love nature, and swimming alongside a school of fish was one of the most remarkable experiences of my life. My new novel, DeathCon--a YA horror story releasing in February--takes place in Honolulu, and this journey was so rich with insight and history that I truly felt my spirit connect with the people and the land. It was an unforgettable and inspiring experience from beginning to end. Mahalo nui loa -- with deep gratitude for the land, the culture, and the opportunity to be here.

I wish I could give this company 0 stars, but let the one star I'm forced to give be in honor of…read more the incredible bus driver NEIL and our guide KING MIKE. They're both hilarious and very knowledgeable! ------------------------------- As a travel agent, I like to recommend yours or experienced that I myself have tried. While 'Im not much of a tour bus enthusiast, to ensure that my clients end up with a good one-- I decided to try Nui Tours. Unfulfilled promises by Jack (the owner): small group, Mercedes Van, all of the stops, snorkeling at a specific beach, we did not want to stop at certain places and were told we could customize, souvenir hats, 2 bottles of champagne, unlimited juices/snacks/drinks, and the discounted price per person. What we got: the bus was 30 minutes late, no one answers the phone number, HUGE OLD TOUR BUS (58 people), we did not get to choose our stops or how long we stopped somewhere, they had water bottles and Pringles (no juice/no champagne/no other snacks that were promised), and on top of several other things-- they charged us full price. WE ARE STILL AWAITING A REFUND of the amount that was overcharged. Jack has lied to us, taken zero accountability, and still refuses to answer the phone. I can't help to think that half of his warrants are for fraud at this point. There is no clear communication and several tour companies show up at the same location, so if you got suckered into these tours-- please verify with each driver to see if your name is on their list. Please choose a different touring company to support. If you have a car rented and need help planning your endeavors, feel free to reach out. Good luck out there!

We ride this for fun and to get around. Super affordable good from like? 8-8 or something like…read morethat. Check their website for times snd prices but I think we pay $6 per person and you can do cash at the bus (exact change) or prepay online or at their kiosk. Most drivers are very informative and funny! Love how a lot of them sprinkle in Japanese phrases and words I actually understand lol. We live how it goes in a circle around Waikiki to Ala Moana mall. In a one month stay, we ride it about 3 times a week...

This Japanese Lady staff is not polite! so sad with her attitude towards the passenger. I'm holding…read morea 3 months old but still screaming while we're paying in-front of the pink bus. I hope the management will evaluate the staff manner. So sad with our vacation here in waikiki.

Tour was very misleading. Kap did not seem like he enjoyed his job and told us very little as we…read moredrove. The beach stop was rocky and couldn't be snorkeled in. I've been to many beaches on this island and I'm not sure why this operator would choose to beach. They changed our pickup location on us after we booked and we were required to pay $60 where we had to park. Wish we could get this day we lost back!

it was my first time doing a guided tour like this and I would definitely recommend it for anyone's…read morefirst time to Oahu! big shout out to our tour guide, jake and driver, (uncle) wang! jake was super friendly, kind, funny and personable. he made an effort to talk to everyone on the tour bus which was nice since we were spending like 9+ hours together I really appreciate the thought that went into the itinerary and how smooth everything was. managing a group of 50 people is not an easy task and I appreciated all the thoughtful things they did to make the day go smoothly such as airdropping/texting us all the menu for the shrimp restaurant prior to arriving and collecting payment so food would be ready when we arrived. they also provided cold bottled water and chips but you're welcome to bring any food/snacks with you. I was worried about the pick-up being difficult based on other reviews but it actually went really smoothly. there are usually multiple tour buses at the pick-up location but if you don't know which one to get on you can call their phone # to get the bus # or just ask the people standing outside the buses! tips: you only get 40 min at the dole plantation so to maximize your time I would suggest getting your ice cream from the truck outside (they sell the same things inside the gift shop but the line was shorter outside when I went). if you want to ride the train it's 20 min and I think they only run every 15-20 min so definitely get in line quickly. you can also get dole whip in waikiki so you can prioritize the train.

This review is on the Sights & Bites Circle Island Tour. We stopped at 10 different locations and…read morefound a great snorkeling spot to go to later on in the week (Hanauma Bay). Included lunch at Tanaka's with your choice of entrée. I got the garlic butter shrimp which was absolutely delicious. Takes you in a full circle around the island in about 8 hours.

Kanoe was a great tour guide. She was very personable and made each and every person greets other…read morewhen they boarded the shuttle. She integrated everyone on purpose which I think was a great ice breaker and way to make the trip fun. Her knowledge and enthusiasm of the area was enlighteni

Our driver Lola was amazing! She made the ride fun and is very informative. We took the bus to…read morePearl Harbor and enjoyed every moment of the ride. I only hope that next time we are in Waikiki and decide to take a tour we have the pleasure of having Lola as our driver.

Marlon was the most amazing tour guide ever! I've done many tours, and this was probably one of the…read morebest tour experiences ever. Marlon was funny, knowledgeable, patient, and welcoming. We did the Grand Circle Island and Haleiwa full day tour...I absolutely recommend it, especially if you don't have much time because it covers many of the most popular attractions in Oahu. The bus was also super comfortable with good AC and an immaculate bathroom in the back. If I could only choose one tour in Oahu this would be it. It highlights everything you need to see on the island. Mahalo!

Kanoe did an amazing job on our tour of Pearl Harbor. She was very informative. The tour was great…read more Highly recommend Go Tours!!

This is probably the worst tour I've ever been on…read more The driver was so rude to multiple guests - one woman disclosed medical information to him when she was the second to last person on the bus, and he announced it when everyone got back on. Another couple got off the bus at drop off, and he said something negative about them. Multiple people would ask him questions at stops and he'd say, "I was just talking about that. Were you not paying attention? What were you doing?" He made comments multiple times about "language barrier" because there were Asian tourists on the bus and he was like, "well they can't understand me." BUT his talking was horrible! I learned next to nothing about the history or locations we visited on the Oahu circle tour! Why? Because he spent the entire time rambling about random things. Then he would sidestep, say something random, and then say, "But more on that later." He spent 20 minutes talking about all the other tours GoTours provides, the people who work there, how to call the office to try to get a discount. WHAT? Talk about Hawaii! The lunch at the Polynesian Culture Center felt like an enormous rip off. He spent hours talking about how we had to pick our lunch - "not paid for by the tour, it's a separate charge." He said it wasn't mandatory and yet he pushed the lunch menu over and over again and challenged a woman when she didn't pick something. He said "I don't know if there'll be any other food spots." So, a majority of us just picked something. I was seated next to a couple and we all commented on how scummy it felt, because the Polynesian Culture Center is FULL of food stalls. I would have much rather have had my choice of food over a pre-fix lunch menu at a chain restaurant where we can't even get a class of water (nope, drinks are $4 each for a bottle or can). Are you joking? We stopped at the Dole Plantation for 45 minutes. Not enough time to do the maze or train, we can't see the actual plantation... so it's 45 minutes for a gift shop? Seriously? The entire day felt like one big sales pitch / commercial. It was HORRIBLE.

Hawaii Island Volcano Adventure Tour (from Hilo)…read more The entire place is a delight to the senses - and Dexter, the world's greatest tour guide, gives you the best day ever! The day I spent touring the area in and around Hawai'i Volcanoes National Park was probably the greatest guided tour experience of my life! Of course, the beauty, majesty, and power of this unique place creates one of the most amazing natural galleries of art and science on earth. But what made my full day of adventure truly exceptional was having Dexter for our bus driver and tour guide. He put his whole heart into giving us the most personal and delightful experience we could possibly have - for a full 9 hours! His knowledge and passion for the land, history, ecology, wildlife, and people of the Big Island of Hawai'i radiated through his ability to identify and describe myriad points of interest in a manner that was clear, steady, engaging, informative, fun, and personal without ever becoming overbearing, monotonous, or canned. He answered questions with gentle unassuming honesty, shared personal perspectives without being intrusive, and made me feel as if he was personally offering me the very best experience of Hawai'i - as if I was an old friend and he was catching me up on all I need to know and love about this Pacific island hotspot. Thank you for masterfully and hospitably wrapping a week's worth of adventure, wonder, learning, and laughter into one of the best days I've experienced in all my fifty years on this planet! Mahalo and Aloha, Dexter - you're the best!!!

My wife and I recently booked a Pearl Harbor tour with Polynesian Adventure Tours, and while there…read morewere definitely some positives, the overall experience left us feeling rushed and wanting more--especially given the cost. The Highlight -- Leo the Tour Guide The best part of the entire day was our driver and guide, Leo. He was kind, informative, and thoughtful from start to finish. You could tell he genuinely cared about the guests and took pride in sharing the history and making the ride enjoyable. He truly set the tone in a positive way, and he deserves recognition for that. The Biggest Issue -- Time (or lack of it) The main problem with this tour is simple: everything felt rushed. We arrived at Pearl Harbor National Memorial around 8:25 AM and immediately started moving. By 8:27, we were already trying to quickly go through the USS Bowfin Submarine Museum & Park. We barely had time to walk the submarine itself and didn't have any time to explore the museum building before needing to head across the complex for our 9:15 AM call time for the USS Arizona Memorial. Even though we were on time, we were initially placed on standby. After realizing we might miss our 10:40 AM bus return, we had to speak up just to get onto the correct launch. Because of that, we missed the 20-minute documentary that plays before visiting the memorial--which is a pretty important part of the experience. The memorial itself was meaningful, but the visit is only about 15 minutes, which felt surprisingly short given the significance. Ford Island & Missouri -- Not Enough Time Next, we headed to Ford Island, where we had lunch and visited the aviation hangars. These exhibits were good, but again, time was limited. Guided tours weren't clearly explained, and it felt like if you joined one, you'd miss seeing other areas entirely. The biggest disappointment for me was the USS Missouri. This was the main attraction I had been looking forward to my entire life. I could have easily spent half a day exploring the ship--but instead, we were rushed through it. I didn't get to fully experience the areas I wanted, missed out on exhibits, and didn't even have time to properly explore or enjoy the ship at my own pace. On top of that: We weren't informed ahead of time that the front turrets were under restoration It started pouring rain toward the end of our visit, and we got soaked The rushed schedule meant we didn't even have time to browse shops or grab anything onboard It turned what should have been the highlight of the day into the biggest letdown. Suggested Improvement One major area for improvement: transportation logistics. There were multiple hotel drop-offs at the end of the day, which took about 1 hour and 40 minutes before we even reached our stop. When you factor in pickup time as well, that's easily 2.5-3 hours of the day spent just driving. If the company reduced the number of stops to 2-3 max, they could significantly cut down travel time and give guests more time at the actual sites, which is what everyone is really there for. Final Thoughts This tour has potential, and Leo was outstanding--but the overall structure made the experience feel rushed and, at times, stressful. If you: Want to take your time Are a history buff or military enthusiast Or want to fully experience each site ...I would honestly recommend visiting Pearl Harbor on your own. You'll save money (around $500 for two people in our case) and have the freedom to explore at your own pace. Great guide, but the schedule needs serious improvement. - Dr. Rick

make sure you get Paolo as your tour guide…read more we did a six hour tour and it was incredible we have done MANY of these over the years in several locations and this was, by far, the best one HIGHLY RECOMMEND

Best Tour guide. Paolo is heaven sent. Genuine and warm. Our family went on this Hawaii trip…read moregrieving the loss of a loved one. Paolo guided our tour with total compassion and kindness. You can surely tell he loves what he does. Hands down the highlight of our trip, Thank you Paolo!!!

My husband and I just finished our Hawaiian getaway and we're so lucky to have known Sefo who…read moreintroduced us to the tours that North Shore Tours can provide us. We particularly loved the Oahu Island Tour. Our tour guide, Ian, was excellent and I can do that tour all-over again! We love Ian - so relatable to any age group! We also really liked our Pearl Harbor Tour. We also love our tour guide, Moe for the Luau tour, that makes off the mediocre Luau we got from Paradise Cove to say the least. (I'd say it's not the North Shore Tour's fault at all!) Thanks to North Shore Tours for a very memorable and enjoyable vacation!

For the fried cheesecake, it was off the hook and very good. My fiancé ordered the Cuban sandwich…read moreand lemonade and didn't like either. Won't be returning.

This review is for Dirk the Driver! He's from the island of Indiana and he was EXCELLENT! For our…read moretrip we had a road closure due to rocks falling on the road at Waimea that caused us to turn around and go around - he was careful, fun and gave us a tour of the waterfalls, Jurassic park area, where Elvis lived and most of all he was accommodating to our bus of wedding goers and he was very careful with the flooded roads and terrible road conditions! Dirk - on behalf of the entire Bus load - thank you for being careful driving in those conditions and making it fun for all of us! Mahalo Matt

Absolutely do not trust this company -especially for something as important as a wedding…read more We contacted AM Tours in January to book two shuttles for our April wedding, and received confirmation, including an invoice from Steve. We were told we were "penciled in," and at no point did they say our booking was tentative or at risk. Fast forward to March, and my wedding planner reaches out to reconfirm. Their response? "Unfortunately, that day is currently booked." No warning. No courtesy call. No heads-up that they were considering giving our spot away. We were left scrambling to find transportation for two shuttles for our guests with barely a month to go before the wedding. I don't know whether they forgot about our booking, double-booked, prioritized someone else, or if it was just very poor organization and communication - but whatever the reason, it was incredibly disappointing and stressful. If you're planning an event then do not risk it with AM Tours. We were lucky to find a last-minute replacement, but the anxiety they caused was completely avoidable. I would never recommend them to anyone.