I have been taking my cars here whether collision damage or just simple repairs. they always do great job and not charge you an arm and a leg. In fact they even recommend how you can save even of it takes ot away from their business. That's caring for the customer!!! Martin is very helpful. my civic had a damaged engine undershield. he sourced out best place to buy them at best cost. read more

My aunt got her car back from the repair shop after an insurance claim a couple items are missing clips and stuff like that, which is nothing too concerning as far as safety, but the most concerning part is,they didn't plug in the main harness for the headlight luckily she was able to drive home at night safely but it's concerning if they miss something as simple as this makes you think what else it's not done correctly since they didn't bother to double check if the headlights work or not read more

G&C Auto Body - Main harness for headlight - Body Shops Near Me - San Jose, California

They did a great job on my vehicle. I received many updates and photos during the work and it was finished in a timely manner. Very professional and courteous. Not only was the job done well but my vehicle was spotless when I picked it up. I highly recommend this business to anyone having work done on their car. Ken the service writer was very professional and precise. Thank you. read more

All the necessary repairs were made exceptionally well and on a timely manner. The overall result was extremely top-notch, and the results exceeded my expectations. Evelyn was very responsive, accommodating, and the quality of her customer service was exceptional, she made the overall experience very pleasant. Highly recommend!" read more

The staff was very courteous and friendly. The estimate was done very precisely. All work done in the time frame I was given. The work came out beautiful. I was given my car back cleaner inside and out than when I brought it in. I very pleased with experience of using G&C Auto Body and highly recommend. read more

Great service and fast repairs. My car looks brand new again. Would definitely come back.

Great service! Came in to get my car repaired after a fender bender and they were very quick and friendly. They even washed my car after which was a nice touch. read more

How does this place only have 6 reviews? I loved it here! My advisor Jonathan made sure my Toyota Camry was well taken care of (so good i think they washed my car). The area looks as good as new! I appreciated the frequent updates on the work, and upon arrival the staff was super friendly. Work was done in about a week! read more

G&C Auto Body - Before - Body Shops Near Me - San Jose, California

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This is a long review but if it saves ONE person from the horrible service I got, it will be worth the time. This had to be THE MOST FRUSTRATING AND AGGRAVATING REPAIR I'VE EVER EXPERIENCED. Getting your car repaired is always a hassle; but it's 1000 times worse when the shop refuses to contact you. Once they take your car, you're at their mercy. I was going on vaca for a week so I dropped my car off at G & C 9 AM on 7/25/23. Frank told me I would get updates every Tues and Thurs. He even gave me a ride home cuz it's not far from my place. We discussed how it may look like easy bumper job but there might be more work needed, so please keep me informed. When I didn't hear from Frank Thurs OR Friday,(7/27& 28) I text him 8 AM on Mon 8/1 and asked for news. SIX HOURS LATER STILL NO CALL BACK. When I finally got thru, (more on this later) Frank tells me he needs my ok to order parts. WHAT?! WHY DIDN'T YOU CALL ME EARLIER?? He says he "tried" but amazing how my phone has no calls or voicemails from him! So that whole week I left my car there, nothing got done. I knew I would have to get a rental. But wasting FOUR work days was going to extend it a lot more. unfortunately, this was just the beginning.... This didn't seem right so I called my Allstate corporate claims. 8/1. especially since this was one of their "gold" repair shops. Operator told me one of their "admins" would call the shop and " light a fire under them" and either the shop or admin would call me back that day with updates. No call from either. I call corporate again on 8/2 & 8/3 to make sure it's documented and was told the exact same thing. No calls again. Either day. Friday 8/4 I ask if I can take it to another shop. I could....but I would have to G & C over $350 for their "labor". Really??!! EIGHT WORK DAYS, and I'm still waiting on parts? On Fri 8/10, I amazingly got a hold of Frank. "I was just about to call you." Yeah, riiiiiiiiiight. He tells me the car can be picked up Sat 8/11. He tells me he'll be in the office about 11:45. I call before my lunch hour to make sure everything is good. I'm greeted with that "customers voice mail is full" recording. ARE YOU KIDDING ME??!! I try again. As you can see from picture below, it took FOURTEEN CALLS before Frank answered. FOURTEEN!! When I arrive, my cars still not ready yet. Of course not. While I'm waiting another half hour (there goes my lunch break) there's four young 20+ males in office. Were these guys in the office when I called FOURTEEN times an hour ago?! How do you NOT answer a fourteenth ringing phone? If nothing else just to stop it? When I finally got the car back, I felt like Jesse at the end of Breaking Bad. I needed to leave that place NOW. They do DO qualify work. But there's no excuse for the absolute absence of communication!! IF they had contacted me from the start like normal shops do, this job would have been finished days sooner. Saving me a ton of cash and anxiety. At no time did I ever feel that Frank had my best interests in mind. And save the "I was just about to call you" BS. You used it ALL three times I got thru to you. And find a teenager to clear your voicemails! read more

G&C Auto Body - FOURTEEN CALLS??!! just to get thru on the day I'm picking up my car because....their voice mail is full?! - Body Shops Near Me - San Jose, California

Beware of this place!!! We brought in my parent's Honda Pilot in to fix a fender bender after a collision. The shop seemed ok with nice customer service. So after the initial assessment, so we decided to drop the car off at the shop for them to repair. Keep in mind, parents are over 70 years old, and the interior of the car looked decently clean but we removed all the valuables before droppping it off. After 3 weeks with them and insurance issues, my parents decided to take the car back so they went to pick it up. Apparently the shop doesn't store cars in a safe place and it looked like someone trashed inside the car. They found that the cabin smelled, there was garbage in the driver side, carpets completely dirty, and there's a little captain america stickers around with one sitcking on the arm rest. There was also some white paint on the exterior door. Adding insult to injury, my parents pointed this out and one of the workers had told them this was how they received it. Not sure if they are trying to give them a run around, but elderly folks with asthma wouldn't have their car like this. Very disappointed. Definitely think twice before bringing your car here. read more

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Shitty service. Other times, I've been able to drop off my car to get an estimate and, since I'm a sane adult and have full coverage, I never refuse to have my car repaired.. according to the gentleman that "helped" me, the way they do things, apparently, is first they assess the damage, order parts, and once the parts come in, which could be anywhere from a day to a week, two weeks, or longer, then they start repairing your car. Who has time to waste like that nowadays? This is such a piece of shit method and seems shady. Do not go here. Especially if you have good insurance. read more

Hands down the best body shop in San Jose area! I was there for an estimate of paint repair from hit and run incident. Joseph approached me with awesome manner and took care of my case. Turns out it was something that could be buffed out and Joseph did his magic. Now it looks brand new again! I don't normally leave a review, but their service and skills really won me over. Here's why I recommend this shop. 1. They understood and explained to me that it was a brand new car and fixing the paint damage the original paint(great knowledge I didn't know.) 2. They could have just told me to repaint and made profit out of it, but they were willing to work with my case to make lesser damage to the car even though it wouldn't bring profit to them.(great honesty and business integrity) 3. The end result was flawless. No damage to the original paint, just the deep scratches have been removed (quality works and great skills) Honestly it was a great experience with them. If anything happens to my car again, I'd be happy to bring to G&C without a doubt. Glad I've found them! read more

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I was covered by State Farm so paid no money, But these guys are very professional, no delay, very responsive and helpful They have a very nice well designed system during reception and delivery. read more

My car was stolen and after the police recovered it, it was towed to G&C. Everyone there was super nice, and Frank was kind enough to go look in my car to see if my FasTrak transponder had been stolen (it hadn't). Ultimately my insurance company totaled the car, so I needed to go over to G&C and get my personal items out of it. I couldn't get the trunk open and several of the employees were quick to help me. Frank even went and got a screwdriver so he could give me my Disneyland license place frame. I didn't have any body work done, full disclosure, but I can tell you if I needed some, I would come to this shop. read more

Jonathan is very profesional, he knows what he is doing and he is very informative. I would definitely recommend this shop, all the team members are very helpful and profesional. Thank you for keeping me informed every step of the way. read more

Poor repair work, never on time and delivered a dirty & wet vehicle.. possible fraud with their repairs! Lawsuit pending...Beware

Took my 2023 4runner in for a repair estimate. They booked my appointment for 1pm told me it would take 15-30 minutes. I go on my lunch from work to find out that Frank is on lunch. I waited a little bit and then was greeted by another guy who walked me out to my car took pictures of the damage and then said I'm good and Frank will contact me with the estimate. I explained the visual damage was minimal but pointed to certain spots on the paint and bumper cover that were damaged and showed the guy how the cover was separated from the painted part of the bumper. I received the estimate and the only damage listed was the bumper cover. I called Frank, who DIDN'T physically see my car, and asked him if he was only concerned about the cover or the painted part. He proceeds to tell me that based off the pictures only the black piece is damaged and that's what's covered in the estimate. I explained that the paint is chipped and dented and there's a space between the cover and the bumper and you can see the clips that connect them and he proceeded to tell me the paint isn't damaged, and that it's a 1 piece bumper so there is no separation. Keep in mind, HE NEVER LOOKED AT MY CAR! This estimate is solely based off pictures which don't clearly show the damage done to my car. He was very rude, wouldn't listen to me and he didn't respect me as the customer. read more

I got estimate price is over $ 1600 . They want me sign and authorize them to fixed my car . But my insurance writer got estimates is $700 only from Frank too. Why different from i got . I don't why two different estimates. read more

I would give this shop Zero stars if I could. Not only did I take my car in on Friday and then they called me to pick it up on Monday when the place was closed over the weekend! Then they return my car to me with missing paint on the trunk, and it looked like a one-year-old spray painted my bumper, and the color didn't match. It looked like the bumper was not connected right. Matthew the worker had the nerve to tell me it was all minor detail! Me being a kind person that I am, I gave him a second chance. I return the car to the shop and when they gave it back they had repainted the bumper, color still didn't match, bumper still not attached right, and the trunk was still missing paint. I called them to let them know what had happened and was waiting for a call back and they never called back. To make matters worse AAA was the one who referred me to this ghetto nightmare shop. Thankfully after I sent AAA pictures of what had happened to the outside of my car AAA sent me to another shop where they fix everything. The new shop told me that GC auto did not replace the part underneath or the bumper, they did more damage by trying to bend the part back out. The new shop I took my car to replace the entire part underneath my car and repainted the bumper and now my car looks brand new again. Do not go to this shop! read more

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Thank You so much Victor for the superior service and work!!! This is the first time I was in a accident and you helped me get through everything smooth. After the accident my insurance was giving me a list of shops authorized. I gave G&C a quick look and I knew that was the shop to go with. Thank You for all the updates and the great work, your team had me back on the road in just a few days!!! I would recommend G&C for any auto repairs. THANK YOU VICTOR and the whole team at G&C!!! A+ experience read more

G&C Auto Body - Front end was smashed - Body Shops Near Me - San Jose, California

very friendly, professional service! would recommend to anyone. prompt, kind, and quality repairs

This must be one of the worst place in San Jose to take your car too. If you want your car to be repair like the accident never happen. This is not the place. They charge AAA 3200 to install my 2016 front bumper and paint. First time they install an after market bumper and it had a gap. Second time they install a factory oem bumper and it does not align. They charge me 1100 on top to get all my scratches buffer out and they skip like 5 spots. Regret getting my car fixed here. Stay away as far as possible. read more

G and C Auto was great. My car looks new. They were friendly and the lobby and shop was very clean. I will go back to G and C with my future auto body needs. read more

G and C auto body best body shop in the bay area! Joseph the general manager was extremely professional and personable!! Bob who is one of the sales was more than helpful and was priced right!! No need to look any further for auto body repair! read more

Took my car here for a minor repair. They were fast, reliable, and very intelligent. The work was done perfectly, and the people I interacted with were all very professional. They called me the next day to return because they accidentally overcharged me. Not only do they do great work, but they showed great honesty. I'd highly recommend them to anyone. read more

This place is a joke! My car has been window less for over 2 weeks now. I called this place and set everything up and was told that the window is on backorder, so I would be called when it comes in. Originally I was told it could be in within a week, throughout the week I called the place checking if there were any updates on the window and I was insured that I would be notified when the window comes. So, I left it alone waiting to get a call, now 2 WEEKS later. I call again to see what's going on.. Joseph answers the phone, I explain to him my car my situation that happened to my car(keep in mind Joseph is the same person that answers the phone every time, so he should know by now about my car and Window being on order), so he says he's going to ask someone about the window. He comes back and says "yeah we never were able to get the window" I responded "WTF why was I not notified about this sooner" he response ... "we don't have your number on file"... why was being told every time I called that I will get a call when the window comes in then??? Keep in mind too he never even apologized about the inconvenience of them not being able to get the window or even me waiting for so long in the dark not knowing the window was never going to come anyway!! Moral of the story if you like your time being wasted this is the place for you, but if you value your time and want somewhere that values your time and your choice of choosing their business... this is not the place!! read more