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    G&C Auto Body

    3.4 (26 reviews)
    Closed • 7:30 am - 5:00 pm

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    Services - G&C Auto Body

    Bumper repair

    Collision repair

    Dent removal

    G&C Auto Body Photos

    Recommended Reviews - G&C Auto Body

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    Reviews With Photos

    Before
    Vanessa L.

    How does this place only have 6 reviews? I loved it here! My advisor Jonathan made sure my Toyota Camry was well taken care of (so good i think they washed my car). The area looks as good as new! I appreciated the frequent updates on the work, and upon arrival the staff was super friendly. Work was done in about a week!

    FOURTEEN CALLS??!! just to get thru on the day I'm picking up my car because....their voice mail is full?!
    gary k.

    This is a long review but if it saves ONE person from the horrible service I got, it will be worth the time. This had to be THE MOST FRUSTRATING AND AGGRAVATING REPAIR I'VE EVER EXPERIENCED. Getting your car repaired is always a hassle; but it's 1000 times worse when the shop refuses to contact you. Once they take your car, you're at their mercy. I was going on vaca for a week so I dropped my car off at G & C 9 AM on 7/25/23. Frank told me I would get updates every Tues and Thurs. He even gave me a ride home cuz it's not far from my place. We discussed how it may look like easy bumper job but there might be more work needed, so please keep me informed. When I didn't hear from Frank Thurs OR Friday,(7/27& 28) I text him 8 AM on Mon 8/1 and asked for news. SIX HOURS LATER STILL NO CALL BACK. When I finally got thru, (more on this later) Frank tells me he needs my ok to order parts. WHAT?! WHY DIDN'T YOU CALL ME EARLIER?? He says he "tried" but amazing how my phone has no calls or voicemails from him! So that whole week I left my car there, nothing got done. I knew I would have to get a rental. But wasting FOUR work days was going to extend it a lot more. unfortunately, this was just the beginning.... This didn't seem right so I called my Allstate corporate claims. 8/1. especially since this was one of their "gold" repair shops. Operator told me one of their "admins" would call the shop and " light a fire under them" and either the shop or admin would call me back that day with updates. No call from either. I call corporate again on 8/2 & 8/3 to make sure it's documented and was told the exact same thing. No calls again. Either day. Friday 8/4 I ask if I can take it to another shop. I could....but I would have to G & C over $350 for their "labor". Really??!! EIGHT WORK DAYS, and I'm still waiting on parts? On Fri 8/10, I amazingly got a hold of Frank. "I was just about to call you." Yeah, riiiiiiiiiight. He tells me the car can be picked up Sat 8/11. He tells me he'll be in the office about 11:45. I call before my lunch hour to make sure everything is good. I'm greeted with that "customers voice mail is full" recording. ARE YOU KIDDING ME??!! I try again. As you can see from picture below, it took FOURTEEN CALLS before Frank answered. FOURTEEN!! When I arrive, my cars still not ready yet. Of course not. While I'm waiting another half hour (there goes my lunch break) there's four young 20+ males in office. Were these guys in the office when I called FOURTEEN times an hour ago?! How do you NOT answer a fourteenth ringing phone? If nothing else just to stop it? When I finally got the car back, I felt like Jesse at the end of Breaking Bad. I needed to leave that place NOW. They do DO qualify work. But there's no excuse for the absolute absence of communication!! IF they had contacted me from the start like normal shops do, this job would have been finished days sooner. Saving me a ton of cash and anxiety. At no time did I ever feel that Frank had my best interests in mind. And save the "I was just about to call you" BS. You used it ALL three times I got thru to you. And find a teenager to clear your voicemails!

    Alan C.

    Beware of this place!!! We brought in my parent's Honda Pilot in to fix a fender bender after a collision. The shop seemed ok with nice customer service. So after the initial assessment, so we decided to drop the car off at the shop for them to repair. Keep in mind, parents are over 70 years old, and the interior of the car looked decently clean but we removed all the valuables before droppping it off. After 3 weeks with them and insurance issues, my parents decided to take the car back so they went to pick it up. Apparently the shop doesn't store cars in a safe place and it looked like someone trashed inside the car. They found that the cabin smelled, there was garbage in the driver side, carpets completely dirty, and there's a little captain america stickers around with one sitcking on the arm rest. There was also some white paint on the exterior door. Adding insult to injury, my parents pointed this out and one of the workers had told them this was how they received it. Not sure if they are trying to give them a run around, but elderly folks with asthma wouldn't have their car like this. Very disappointed. Definitely think twice before bringing your car here.

    Original damage

    Hands down the best body shop in San Jose area! I was there for an estimate of paint repair from hit and run incident. Joseph approached me with awesome manner and took care of my case. Turns out it was something that could be buffed out and Joseph did his magic. Now it looks brand new again! I don't normally leave a review, but their service and skills really won me over. Here's why I recommend this shop. 1. They understood and explained to me that it was a brand new car and fixing the paint damage the original paint(great knowledge I didn't know.) 2. They could have just told me to repaint and made profit out of it, but they were willing to work with my case to make lesser damage to the car even though it wouldn't bring profit to them.(great honesty and business integrity) 3. The end result was flawless. No damage to the original paint, just the deep scratches have been removed (quality works and great skills) Honestly it was a great experience with them. If anything happens to my car again, I'd be happy to bring to G&C without a doubt. Glad I've found them!

    Paint missing everywhere and this is after giving them a second chance!
    Desiree F.

    I would give this shop Zero stars if I could. Not only did I take my car in on Friday and then they called me to pick it up on Monday when the place was closed over the weekend! Then they return my car to me with missing paint on the trunk, and it looked like a one-year-old spray painted my bumper, and the color didn't match. It looked like the bumper was not connected right. Matthew the worker had the nerve to tell me it was all minor detail! Me being a kind person that I am, I gave him a second chance. I return the car to the shop and when they gave it back they had repainted the bumper, color still didn't match, bumper still not attached right, and the trunk was still missing paint. I called them to let them know what had happened and was waiting for a call back and they never called back. To make matters worse AAA was the one who referred me to this ghetto nightmare shop. Thankfully after I sent AAA pictures of what had happened to the outside of my car AAA sent me to another shop where they fix everything. The new shop told me that GC auto did not replace the part underneath or the bumper, they did more damage by trying to bend the part back out. The new shop I took my car to replace the entire part underneath my car and repainted the bumper and now my car looks brand new again. Do not go to this shop!

    Front end was smashed

    See all

    6 months ago

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    5 months ago

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    8 months ago

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    8 months ago

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    1 year ago

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    10 months ago

    Great service and fast repairs. My car looks brand new again. Would definitely come back.

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Poor repair work, never on time and delivered a dirty & wet vehicle.. possible fraud with their repairs! Lawsuit pending...Beware

    Helpful 5
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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    very friendly, professional service! would recommend to anyone. prompt, kind, and quality repairs

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Ask the Community - G&C Auto Body

    Review Highlights - G&C Auto Body

    “Turns out it was something that could be buffed out and Joseph did his magic.”

    Mentioned in 3 reviews

    Read more highlights

    Bob's Bridge Collision Center - 2026 Tesla Highland being repaired and painted

    Bob's Bridge Collision Center

    (287 reviews)

    5 stars for Bob purely based on honesty, professionalism, kindness and customer service…read more I reached out regarding damage on my salvaged VW CC after a hit-and-run from an unregistered RV. Bob gave me a realistic quote, but more importantly, he took the time to genuinely guide me instead of just trying to sell me on expensive work that didn't make financial sense for my situation. Even though I'm probably not going through the full body shop route, he still went out of his way to explain my options, educate me on the differences between body work vs PDR, referred me to someone he trusted, and even personally vouched for me and texted the guy on my behalf trying to help me out. That level of kindness and authenticity is rare these days. You can tell Bob genuinely cares about people and takes pride in doing things the right way. If I ever needed proper body shop work done in the future, he'd absolutely be one of the first people I'd call. Highly recommend.

    If you want an experience where the body shop damages your vehicle and completely denies any…read moreresponsibility, a constant hassle of them saying your car is complete only for you to find that it's not, and for the timeline to be quadrupled then Bob's Bridge is the shop for you! The biggest problem is that they damaged my vehicle. No question about it. You can see the before and after pics with dates. My car had a small chip in the middle before the service but no chip on the left side. I know they damaged it because how I got the chip that in the first place because I slammed the trunk hard, thus chipping the glass. And this body work included fixing the trunk not able to close properly, so I'm positive they slammed the trunk thus chipping the glass in a different area. After telling Boris about the damage he completely denied responsibility and he has a way of not saying he won't pay for it, but rather pushing that issue to the side and saying we'll let's finish your body job and then maybe we can discuss the damage issue. But when the job was done I said he would need to compensate for the job and he said he's not paying anything. His defense was saying they don't work on glass so it's impossible for them to have caused the issue. But as I mentioned above, the chip likely came from somebody slamming the trunk. Additionally, Boris told me my car was done 6 times (yes, six!!!) when every time it was not. I don't live in Fremont so each time I had to drive to 45+ minutes, or waste money on Uber/Bart just to find out that the car needs to remain in the shop for further work. This is due to their poor craftmanship. You can see in the pics that they wanted me to pick my car up when there was damage on the bumper, poor paint job on the rear tailgate that made it red (they were so cheap on the job that they got aftermarket parts, so I didn't realize that they got a tailgate from a red tesla and painted it grey , which I never agreed to at the beginning of the job), sensors not being reinstalled, and the brake light was not installed correctly. Still, after taking it back 6 times, although most of the redness is gone there are still minor scratches that were never there before the accident. Boris has hung up on my phone calls so despite their "warranty" I'm not even able to go back there again so I'm just going to have to deal with it. The weirdest part about this whole experience was that one of the 6 times they said my car was complete they put on bumpers that had no holes for the sensors. So basically the tesla drove like a normal car without being able to detect what's in front or behind it. I still have no clue why they would do this?!?! Why would you put on the wrong car parts?? I told them to keep it in the shop but they insisted that I take my car because it would take a week for them to get the parts, paint them, put the sensors in, etc etc. Of course this took 2.5 weeks instead of 1 and then he didn't fix the sensor problem so I had to drive out again and wait another week. Ugh. It was such a hassle. And of course Boris was claiming that he had nothing to do with the sensors being a problem that they caused . Really Boris? The sensors were fine before I took it into your shop so please explain that one to me . Lastly, they said this job would take 1.5-2.5 weeks. It took 2 MONTHS. Yes, 2 months. And still my car has scratches and the windshield chip I mentioned. Not to mention I had to pay 100% of the cost up front which is extremely sketchy. Body shops only require 50% up front at most to buy parts. They claim that I had to do that because they gave me a good deal. I don't buy that one bit. Be weary they will also want you to Zelle so you can't dispute the charge!! I disputed the charge but unfortunately lost. I will be taking Bob's Bridge Collision Center to small claims court to recover the cost of them damaging my rear windshield. Avoid this shop at all costs and don't make the mistake that I did. They are liars.

    G&C Auto Body - bodyshops - Updated September 2026

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