1. Garcia's Appliance

    1. Garcia's Appliance

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    Long Beach, CA

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    Garcia's Appliance

    2.1 (35 reviews)

    Services - Garcia's Appliance

    Appliance repair

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    2 years ago

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    2 years ago

    Scheduled an appointment for stove repair they took my info and never called or showed up I waited hours. Never again.

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    12 years ago

    Quick affordable service! Highly Recommend! Problem solved in 20 minutes! Would call them back without a doubt!

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    12 years ago

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    Johnnie's Appliances - Damage to my refrigerator from the delivery/install.

    Johnnie's Appliances

    (228 reviews)

    $$

    Just got my new GE washer and dryer from Johnnie's Appliances In Downey…read more Miguel in Sales was so helpful with narrowing down what I should get! Kristin in Sales helped too! Instaler Allan was so friendly and patient, , overall great experience!

    I originally sent a text requesting a repair on my ice maker for my Whirlpool Refrigerator ( I gave…read morethem the Model and Serial number in the text) to Johnnie's appliances and received a response to call and set up an appointment. I did on Monday 8/17/26, I was informed the service charge would be $110.00 and needed to be paid to confirm the appointment (9am to 1pm window on Saturday 8/22/26). Also was told the service tech would call 30 minutes before arriving. At 1pm no call or show. I called them at 1:15 and was told they did not have an appointment for me or my address, asked when I made the appointment, I told her it was made on Monday 8/17/26. The women said well our system has been down since Wednesday, but we can reschedule for next Monday. I told her that was unacceptable that I will on vacation for the next 3 weeks. I told her I already paid for the service call and even gave her the bank info., and she seemed to have found the charge. Was put on hold and she came back telling me a service tech would be out between 6 and 7pm today 8/22/26. I would receive a call from the tech 30 minutes prior to coming. I called at 6:30 and they were closed. GUESS WHAT! AGAIN a NO SHOW and NO CALL. They have my money (for now, I filed a dispute with my credit card), thank GOD I didn't put it on my Debit card. I'd be out the $110.00 for NO SERVICE and RUDE customer service personnel. I understand computers go down, but really a small company like them and they don't even keep paperwork (like service order tickets on paper). I work for a multinational corporation and even we keep service orders on paper and on the computer for just this reason. When their system went down, the first thing they should have done was look online at their banking history and see who had service charges paid, It would give them the names of WHO paid and then they could have done a call back (most names have phone numbers listed for them) to see when their appointments were for. INSTEAD they called NO ONE to see if appointments were scheduled. I know that is a lot of work, but to keep your business running without angering your clients, that's what a dependable company would do. Better yet don't COMPLETELY rely on computers or the internet, keep a service order/appointment list IN PAPER. SMH what is this world coming too, such lazy people and companies. It all falls back on the person needing the services. Before closing for the day, you should have reached out to make sure your service techs were going to be able to get to appointments for the day, ESPECIALLY since you knew there was issues with appointments. Now I'll be worrying about my refrigerator, it is just the ice maker or is it something bigger while I'm on a very needed vacation. Plus, the Downey store is within walking distance to my home (across the street literally). Johnnie's Appliance - SHAME ON YOU

    Johnnies Appliances - Kitchenaide French door refrigerator

    Johnnies Appliances

    (34 reviews)

    It hadn't been necessary to purchase a refrigerator for a long time which is probably how it should…read morebe. Who runs out to get the latest thing in refrigerators unless doing a budget busting complete renovation. Last year it was the electric range/oven's turn to give out. Unprepared, we went to a Big Box store and now deal every day with a range with incomprehensible bells and whistles. (The clock is in sync now only because I like to experiment by clicking on buttons.) So no way would I shop for an appliance again without doing some homework. After researching and learning much about how the industry has changed, not in a good way, I searched Yelp for the best place to buy a kitchen appliance. Yelp came to the rescue. Restaurant reviews can be to some degree subjective but a service is not. Johnnies was highly rated, as it should be. Sophia was a wonderful salesperson and found a refrigerator that met our needs and price range perfectly. Really wonderful communication. When delivery and installation was made, David absolutely provided the most efficient and pleasant experience. They spoke of an upcoming move to a new location nearby so the address given here may no longer be correct.

    Amazing! Sofie really helped me. Purchased Speed Queen washer and dryer and Whirlpool dishwasher…read more She really took her time explaining everything to me and recommended these products that will last. Delivery was also a breeze will definitely shop here in the future. Delivery and installation rep Ricardo was also excellent

    Best Buy Outlet

    Best Buy Outlet

    (43 reviews)

    $$

    We went shopping for a fridge and gas oven, and I couldn't believe the selection they had! There…read morewere so many options to choose from, along with some really great discounts. I highly recommend checking this place out if you're shopping for appliances. Be sure to ask for Steven! He was incredibly helpful, knowledgeable, and made sure everything we purchased had all the features we needed. He made the entire process much easier and was very kind and professional. We had a great experience!

    Wow talk about downhill quick. Best buy did not know that our current pedestals we purchased from…read morethem would not work on the new machine and when the install team showed up they were dumbfounded. So the team told us to call the store and order a stacking kit which we did and they scheduled a time to come back for the install a week later, well here we are... Turns out the kit that was sent was wrong and was not compatible the install team said"they should have known better", but apparently NOT!!! So the only option was to stick the new machine on the ground, NOT what we signed up for.. The install team wrapped and left, we decided to run out first load and guess what? The brand new dryer is DEFECTIVE!! it sounds like it came from a junkyard, I'm starting to think all of this was intentional... I can no longer ship or endorse Best buy, they are actually Worst Buy. Oh and it gets worse, called Corporate to try and get someone out here to either fix or exchange, this DEFECTIVE product that sounds like a trash can being dragged down the street when you use it, no help!! We decided it's best to just cut our losses and return the dryer and but elsewhere, somewhere that appreciates our business.!!

    Alex & Brothers Appliance Repair - Successful repair of York heat pump! :)

    Alex & Brothers Appliance Repair

    (139 reviews)

    We had a drain issue with our LG washer. Kate was very professional and followed up with us…read moreregarding our appointment. Nico arrived on time and quickly accessed the issue. He ordered a new part and returned a couple a days later with the new drain pump. He was polite, professional and friendly. Interestingly, after he left the washer was still not working properly. He returned immediately and addressed a minor problem and the washer worked. Nico even followed up later that afternoon to double check the washer was working properly. The repair was moderately priced and I will call again to have my dryer vacuumed and cleaned.

    Very dishonest technician - Niko - recommending $350 of work on dishwasher that did not need to be…read moredone. He came to my tenant's condo in Gardena and stated my almost brand new dishwasher will cost $350 parts & labor to replace the drain pump parts and labor after a 5 minute evaluation. (They did not know the dishwasher was almost brand new) They called to get my authorization to pay, and I declined to have the work done. They stated I need to pay the $69 visit fee only. Later I get a call from Kate, the dispatcher, stating I now need to pay $199 for cleaning fee. However, I stated I never authorized any additional services. They fixed the problem within 15 minutes for the total visit. There were small pieces of plastic there that needed to be cleaned out and the dishwasher is working fine. I guess I didn't need the drain pump to be replaced for $350 after all. When I called to complain, they agreed to take the additional cleaning fee and charge the visit fee only. They subsequently called to apologize and waive my visit fee of $69.

    Garcia's Appliance - homeappliancerepair - Updated September 2026

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