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    Genki Sushi

    2.8 (688 reviews)
    ModerateSushi Bars, Japanese
    Closed 11:00 am - 10:00 pm
    Updated 2 months ago

    Order Genki Sushi Takeout or Delivery

    Genki Sushi Photos

    Business Info

    GENKI SUSHI ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Dogs allowed

    Recommended Reviews - Genki Sushi

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    Reviews With Photos

    Re-fried vegetable croquette..super greasy.
    Jasmin O.

    Its been okay so far.. sushi taste mediocre okay except for my vegetable croquette was re-fried and not fresh it was oozing oil. The orders took awhile to come out today.. kind of slow for food service vs other genki sushi locations. It's Sunday not too busy 12-1pm. When we were seated..one of our cups of water had a piece of rice..or food on it. It was an instant turn off.

    Stephanie S.

    We had no idea that you order and your food comes out on a conveyor belt in a serving car. The grandkids thought that was fun. The adults liked how things arrived as they were made instead of waiting for everyone's order. The food was all good. Nothing super special but not anything I wouldn't have ordered again if I returned. We tried about 15 different menu items. The prices were reasonable. We got there at a good time as we only had to wait about 5-10 minutes for a table. When we were leaving the wait time had grown to 45 minutes. If you're in a group larger than 4-5 be prepared to be split up between two tables. That may have been the only down side to the experience. We were given our drink orders by a human but on the way out we saw a robot server delivering drinks. The kids liked that.

    sukiyaki bowl
    Aidan A.

    As much as I love genki sushi, this experience was not it. The things that were enjoyable was the spicy ahi udon, the spicy tuna sushi, and the fried squid combos. for what we didnt enjoy was the wagyu beef and the sukiyaki bowl. the wagyu was just drenched in unagi sauce and was very tough to chew. let alone, its one piece for $7.25.. and for the picture below, that is the sukiyaki beef bowl. not only was the cuts of meat all fat but there was a puddle of oil and shoyu at the bottom of the rice and it was salty as hell. and also it was 90% onions and 10% meat. and for the service portion towards the end, i probably pressed the pay button 8 times and waited 15 minutes for someone to finally help us pay the tab. as much as i love genki, this experience was least pleasant.

    Agadashi Tofu Fried Calamari Fried Oysters Baked Mussels Wagyu
    Aaliyah M.

    I'm actually shocked on the overall rating for this location!? My other and I dined in on 4th of July, anticipating that it would be crowed, I called and there was no wait time for a party of 2, we dined in around 3pm and shortly after being seated the place got a bit more packed, but didn't affect our service. We usually don't come to genki but since kurukuru closed down this is our next option. I notice the prices have went up but I'd hope the quality would be better too, we typically order a spread of items off the menu and they have specials. I ordered the Uni hand roll and the Uni bites, i've had better quality of Uni at other restaurants and outside of Hawaii, You can tell it was not fresh may have been frozen, but was not terrible. The place was actually very big. I've only been to this location a handful of times. The tables are good for a family of four or five and they also do have single seating. It was air-conditioned and the food came quite quick from the kitchen. We probably spent about $200 for our whole dining experience. I would give it four stars, because the kitchen did miss a few of our items that I didn't get until the end of our dining experience but we had a really great server, I believe the person's name was skai, super respectful, very apologetic and helpful I mean overall I'm big on customer service and that person did outstanding, even on a holiday that most staff hope to have off still was nice. PLEASE GIVE THAT PERSON A RAISE! I would definitely come back in hopes that I would be served by the same person. Quality of food is not terrible very fulfilling and rich and whoever had the playlist on the 4th of July around 3-4pm played very good music too. If you've had bad things to say about this place that's totally fine, You just leave more table room for the ones who actually enjoyed it here!

    Ume maki & Yuzu aioli salmon
    Shannon K.

    I came in for lunch on a Wednesday and had no problems being seated right away at the counter. Everything is ordered thru your phone by scanning the QR code. The server did ask me for my drink order right after seating me and my soda was brought over promptly. It wasn't busy and noticed all other parties coming after me being seated right away also. It is a family friendly restaurant with families seated in booths since it is summer. All my food came out the right temp and quickly. The karaage and string bean tempura was a little darker than usual but I didn't mind as it didn't taste burnt. I tried the new yuzu aioli salmon and it was eh, not worth the $5.85 price tag. If you are looking for a fast food sushi place then this is it. You can order ahead for pickup on the app.

    Its wrong!! I've never seen this happen before in ANY SUSHI RESTAURANT!
    Rose H.

    I've never been to a Genki that ran out of white rice. And then when asking a waiter--he could not explain it... Sorry I have a really hard time understanding how a sushi place can run out of white rice when 90% of their items have white rice in it.. Anyways, overall communicating anything to the waiter was very difficult. He couldn't understand us...and we definitely couldn't understand him. Also never ever, did I get 2 different nigiri's on one plate. They put seaweed salad and tomato on the same plate?!....Although they are not fish, how do they know if its for the same person because it WAS NOT! And you cannot expect 2 people to eat off the same plate?! Sorry but it was a junk experience really. To add to our, many other common items on the menu was "out of stock"...boo.

    Uni and shiso roll,  Whelk , Red Sea Snail nigiri, Ikura Gunkan

    Recently went for lunch , about 40% menu items were unavailable. I was very disappointed on the availability of items. Think they will loose many customers because of this. Items ordered was OK.

    Sean Y.

    Good service. We came for dinner and had a slight wait to get in as it was a Friday. The food was good but not amazing. Slight delay on receiving the food but overall it was as you'd expect. Overall a good experience and will be back.

    Chicken Karaage

    Ordered chicken karaage, along with salmon karaage for takeout. We had an individual with a seafood allergy who ordered the chicken karaage. This is usually not a problem as they can eat products cooked in the same oil with no issue. As they ate, they noticed an orange hew and grey piece attached to the chicken. A piece of the salmon karaage connected to the chicken karaage. Fortunately this was recognized before any allergy occurred, but this speaks to the quality of the restaurant.

    Seasonal: Mushroom Poppers
    Kylee T.

    When anyone wants to save money on sushi, it's almost customary to go to Genki. We visited to check out their specials, but unfortunately half of the $80 worth of food we ordered here did not get to us, or was just straight up not what we ordered. Ever since the trains got installed, I swear the order accuracy just gets worse and worse. I wanted to post a picture of their seasonal karaage gunkan, but we never got it. We called the server 3 times for water refills, wrong orders, and to ask a question and we just didn't want to keep calling them over for things that just could've been prevented. I don't believe that we should need to keep calling that loud call button just to get our water refilled, but maybe that's just me. Also, a couple of our nigiri had half sized fish in comparison to others which felt like a ripoff. We don't expect much from Genki, but we definitely expect at least a decent experience.

    GARLIC CHICKEN KALBI BOWL

    if i could i would give these cooks negative 5. i dont know who was back there today but they need to use better judgement when sending out half a** orders. my cali roll was alll rice with a hint of crab smfh. my deep fried squid was beyond deep fried like jerky. my assorted tempura veggies was soggy. my spider roll was soggy & had spicy mayo (wasnt specified) which was burning my whole mouth. my garlic ebi enari bombs was straight trash no flavor and barely any filling. but most of all what set me off was the teri chicken kalbi bowl dont worry i have a pic of that one enjoy. -5* never going back lost my appetite for genki and wasted my damn money.

    Monsta stuffed mushrooms

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    6 years ago

    Business owner information

    Photo of Carole S.

    Carole S.

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    5 years ago

    Service was decent. But the music is soooo loud you can't carry a conversation! Something more chill for evening dining.

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    3 years ago

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    11 years ago

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    8 years ago

    TBE!! String bean tempura, eggplant fry, avocado ebi, spicy ebi, salmon wit onion.... change your life garentee.

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    7 years ago

    Wow!!! So impressed by the Hamachi Kama!!! I feel this location beats the new Kapolei location, hands down!

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    Page 7 of 18

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    Ask the Community - Genki Sushi

    Is 8PM the new closing time now?

    Yes, I believe so.

    Is this AYCE?

    No. You pay per plate. Every color plate has a different price

    Is there all you can eat?

    Sorry no, must pay per plate. Each color plate is a different amount

    Are you guys open? I'm trying to make a phone order but no ones answering

    I think their hours are 9:00AM - 8:00PM. if you called after those times, (or before,) then you might be too early or too late. If you called in between when they are open, they might just be really busy.

    BYOB at Waikele location?

    Unfortunately not.

    View All 8 Questions

    Genki Sushi - sushi - Updated August 2026

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