I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

Burbank Jewelry outlet is efficient, honest, and dedicated to a great customer experience. I first…read morebegan coming to them with minor repairs and now I come to them with my every need. Just like any curious jewelry enthusiast, I explore jewelers and designers, yet none stand out as greatly as Burbank Jewelry Outlet. Prices are fair, design work is impeccable. What I also appreciate is that they will tell you when something is unrealistic. Not every wish is recommended by a professional of their craft and I respect them for that and always being informative. HIGHLY RECOMMEND!

Last year I inherited my grandmother's engagement ring and it needed to be redone after 60 years of…read morewear. I came across all the positive reviews for Avianti so I took it there. They remade the ring identically. I also brought in my original engagement ring to repurpose the diamond into a gold bezel necklace. The result was stunning. I get compliments constantly. On tope of that, I had them repair a gold bracelet of my mother's that I had inherited. Everything was priced very reasonably. This year, I decided to treat myself. I have a chunky "gold" costume jewelry ring that I love but it was starting to show wear and I decided I wanted it remade in 14K gold. I brought it in and Ani assured me they could make it. I picked it up the other day and am absolutely in love with it. Avianti is a small, family-run business that delivers exceptional work and genuine customer service. I recommend them without hesitation

they were quite enthusiastic and fun to be around. They estimated my jewelry right away and gave me…read moreno BS. I really appreciate that..

I've been to this hidden gem twice this month. There are about 13 shops open & a jewelry repair…read moreby Gevork in the back. First time in Toros Jewelry was a cold, rainy day. I loved how friendly the husband & wife team are! With their help, I picked out a gold chain to wear with a Virgin de Guadalupe medallion I'd bought elsewhere. Toros stall has rings, chains, medallions & much more. I was treated respectfully. Thank you, guys. By the time I arrived home, I realized I should have purchased a longer, albeit more expensive 100% 14k gold chain. Buyers remorse. Yikes! I'v changed my mind, as this girl reporter is permitted to do--I was afraid I'd be screamed at, berated. There are huge signs saying, No exchanges! No returns! All sales final! I found the courage to text them @ Toros. "Yes, ok." That's all they wrote. I returned the same week. The Toros Team was friendly, calm. I paid more money than I expected. Sticker shock, immediately. Uh, oh. However, for 14k gold, it's in the weight, my friends! I had an dollar amount in mind, because I'm girl reporter & I had researched on line. That being said, we tried on a longer chain I liked better. I paid the extra George Washingtons. FYI: ask for an invoice listing exact weight, which gold (14K,) what length, & what width (as in 1.5 to usually 3.5 or 4.5 mm. I need to go see. To feel. To touch. Jewelry is a personal preference for me. I can't do expensive pieces on line. You'll want to go here. I'm overjoyed with my longer, more pricey chain, from Toros.

The artisan's understood what I wanted and told me if the changes were realistic. I appreciated the…read morehonesty. The deposit rates were reasonable. I will us them in future.

Scott is amazing, and dare I say, my hero!…read more Scott was very insightful and helpful with my first ever Rolex purchase. He made the process very fun and easy. I'm really excited to build my collection and have no reason to look elsewhere!

Shoutout to Ricky for such a pleasant experience! He was thorough, knowledgeable, and incredibly…read morehelpful without adding pressure to buy. Thanks for making the process of picking out my new watch easy and enjoyable. Highly recommend asking for him if you stop by!

I had an excellent experience at Benjamin & Co getting my engagement ring resized. Christine was so…read morekind, helpful, and understanding. I was pretty nervous to get my engagement ring resized for the first time but I really trusted this company! Christine reassured me that the same ring would be returned to me in a few days and that I wouldn't be able to tell where it was resized. My ring came back perfectly without any marks or imperfections. I really trust Benjamin & Co and I hope you go there next time you need a ring resized. I might be back with my wedding band! Also other jewelry shops have told me my incorrect ring size, but after visiting Benjamin & Co my ring fits perfectly. I wouldn't go anywhere else! Definitely recommend! Fair prices, wonderful experience, and trustworthy!

So happy with our entire Benjamin & Co experience! Came here to resize my wedding bands that are a…read morefamily heirloom so I was nervous about someone holding on to them and performing work on them. My fiancé also needed to get his ring. We are sooo happy we went here because the outcome was PERFECT! Family owned, small store on Honolulu. We emailed and got a response for an appointment just a few days later. We showed up for our appointment and everything was extremely clean and Christine wiped down the counter before we stepped up which was thoughtful and careful in the times of COVID. Overall we are obsessed with the quality of the work and customer service here. Christine kept in touch via text and was very flexible for our pick up dates/times. We will be regulars for all of our jewelry needs here!

Great customer service! The young gentleman who assisted was very helpful and knowledgeable. Wide…read moreselection of stunning pieces and very reasonable prices that match the quality! Also polished my own jewelry here, they made it look like brand new.

The best jewelry store. Endless selection of the highest quality gold and diamonds. I've been a…read morecustomer for many years. They have the best prices. You are guaranteed to be more than happy with your experience here. Thank you to Nancy's jewelry!

this is the best store in town , grate quality jewelry , best selection and best price .....Manual…read morethe owner is very knowledgeable about his work and ver friendly , i bought a 21 k gold neckless and he test the gold and answer all my questions so i way very happy and more important confident with my purchase knowing i got the best quality and price ...... so shop the rest and come to the best Bidrussian JewRory Sarkis K

I appreciated Manail's clear, caring, professional appraisal of my antique diamond and ruby ring…read more He knows what he is talking about and answered my questions simply and didn't try and embellish anything. He has the tools to make the appraisal. I was so happy to have confirmation that my ring was the real deal. Yay! I can recommend Manail for jewelry appraisals! It was a very nice experience.

If I could give this place 0 stars, I absolutely would. We all work hard to earn money, but…read moremisleading customers and ruining their belongings is unacceptable. I trusted them to repair my kids' gold chains, and instead, they permanently damaged them. I can't use them anymore. They charged $100 just to roughly solder the broken ends, and the areas they worked on were left black,they didn't even bother to polish them. This is not professional work. What upset me the most is that instead of taking responsibility, apologizing, or offering a refund, they told me to go buy a stronger chain. That response says everything. Please be careful and avoid this place.

If you love outstanding , friendly customer service and top quality jewelry as well as fine…read morecraftsmanship, look no further than. You MUST go here! David and his father are both one of a kind. In a day and age of other jewelry stores, when you walk in here, you're treated like family. This place is the best!!!