Just left a private party at Gino's. We had 50 people, half of which were children under 10 years old (an all-boys hockey team and their siblings). From my first phone call inquiry to taking home the leftovers, this was one of the greatest party-planning experiences I have ever had. The service was personalized and exceptional. The room was perfect, with a private bar and bathrooms. The food was delicious and, most important, the kids had an absolute blast. The parents were relaxed and could enjoy conversations. If you are looking for a great space to hold a private party that won't break the bank and leave you stressed out, Gino's is your place. Special thanks to you, Andrea, for making us feel like family. We will be back. read more

Just had a perfect lunch here, the eggplant parm and sausage ravioli were just the right portion for the two of us, and it went great with the bottle of pino grigio. We will be back, too bad we are always alone in the dining room, you should try them for lunch! read more

It's gone so downhill... used to be a favorite spot, now we find ourselves going elsewhere. It's within 2 minutes of my house, so I decided to order from them instead of sitting in traffic or waiting for delivery. I wish I decided to just cook instead. When I got there to pick up my order, I was ignored for a few minutes, before finally being acknowledged. I understand that you're busy doing things, it is a Friday night (and they weren't even that busy!!!) but when you make eye contact with me, and I don't even get a hi, I feel ignored. Pizza has gotten increasingly salty over the years, and I'm not a fan. I got fettuccine alfredo as well and it was basically soup. There was so much sauce, i scooped out most of the pasta and then put a little sauce from the dish on that.... at least it wasn't swimming anymore. Used to be good, now just disappointing. Step up your game Gino's, than I'll come back. read more

Gino's Pizza - My fettuccine "alfredo"... more like soup - Pizza Near Me - New Hyde Park, New York

I ordered for a pick up and the pizza was okay. The staff needs to learn better customer service.

Pizza is below average and they charge 75 cents per garlic knot. AVOID. Umbertos a few blocks down is much much better.

Been going here for years. Food has always been good. Tonight they screwed up my order. First of all- $1.00 delivery fee!!!! I ordered a pepperoni slice and get a grandma slice. Charged for a grandma. I called back to tell them and girl admitted her fault and said driver will bring new slice. So... I'm happy. Five minutes later she calls back and wants grandma slice back. WTH?????? Are they planning on reselling that slice???? Never again will I order from them!!!!! read more

Greek salad for $13 !!!! Didn't realize price until I got there ... and I asked for grilled chicken they didn't hear me over the phone. That would've been $3.50 more. So all in all almost $17.00 for a salad. I thought this was new hyde park but I guess I live in Midtown Manhattan. I'll go somewhere else for $5 cheaper that's for sure read more

Let me start off by saying that the pizzeria is terrible at best. With many other pizzerias only a few blocks away, I would recommend making the extra effort to eat elsewhere. First of all the round chubby bald guy who appeared to be the manager seemed upset and angered about taking my order, I'm sorry if I pulled you away from your computer. I thought he might of been happy on the account that I was the only customer in the pizzeria. Secondly I was thankful that the guy with the bright colored Mohawk didn't touch my food since I saw him picking at his mouth through the windows as i walked in the pizzeria. Apart from the disgraceful attitude and hygiene the pizza was at par with frozen pizza. The slices were cut unevenly, prompting me to choose the larger slice available. The one upside to the pizzeria is that it seemed to be clean and new; apart from the guy with the Mohawk and the 3 kitchen workers covered in floor and oil that were walking back behind the counter aimlessly who seemed like they could use a cleaning. The pizzeria has comfortable booths and tables with a large tv that can be watched while eating. read more

Lunch vs dinner portion. Is it right to charge a higher price for the same volume of food? This is exactly what occurred during our home delivery food order experience with Gino's Pizza of New Hyde Park. After trying out among other menu items, the Chicken Vezuvio dinner and the garlic & Olive oil lunch entree, we were happily impressed. The delivery was prompt, the food tasted absolutely delicious! So we did not hesitate to place a second home delivery order the following day. Instead of the lunch portion, we opted the second time around for the linguini & olive oil dinner portion. To our surprise and disappointment the dinner portion priced at $9.95 arrived in a larger container half filled with the same volume of pasta as the lunch portion priced at $6.95. Two different size containers with same volume of pasta? This must be a mistake, we thought! So we called in to make them aware of the apparent disproportion. No, we did not get a $3.00 credit issued back to our account. After an unpleasant 5 minute conversation with a not so helpful and poorly trained female manager. We were asked not not touch the pasta container and to return it to the delivery man, who was sent to re-deliver another dinner portion of Linguini & Olive oil. Yes, we received the same larger half filled container again with the smaller lunch portion pasta volume! To anyone reading this post, buy the lunch portion! Who in their right mind would pay more for the same volume of food? If we ever decide to order again (very unlikely) we'll lunch portion orders only. read more

So I really hate to do this because I absolutely love Gino's pizza but the last two times in our experience was ruined. 2nd to last visit: Walk in and see two older slices of regular. I ask when a fresh pie is coming out and they say a few minutes so I say great I'll have one of those. 30 seconds later the counter girl says my slice is ready. I get up to grab it and it is CLEARLY not a slice from a fresh pie. The cheese is well done (from being reheated) the edges of the slice are curled up and and it's very clear to me this slice is a reheat job instead of the fresh slice I requested. I tell the girl very politely that this couldn't be my slice cause I ordered a fresh one, the guy who took my order comes over and begins to insist that this is indeed a fresh slice. When I ask where the other 7 matching slices are from the same fresh pie he begins to grin and smirk and continues to argue with me even though he can't produce the "freshly" made pie from which this slice came. I informed him that I worked most of life in pizzerias and that I can tell the difference between a fresh out the oven slice, a slice that was made 30 mins ago, and hour and so on. He refuses to admit what he did all the while smirking. Last visit: I go in with my dad who has been a vegetarian since 1989. The man has not eaten meat, ordered meat or thought of eating meat in 30 years. When the eggplant parm he ordered shows up it's CHICKEN PARM. Now when my dad politely let's them know that he didn't order chicken the same guy from the above experience begins to argue with my dad and tell him that he ordered chicken. The dude behind the counter gets very smug, very arrogant and refuses to admit he messed up. Now I can say as someone who eats everything I have ordered the wrong hero before. I have ordered veal when I wanted chicken by mistake because all of the options are always dancing around in my head when thinking of what to order. My dad on the other hand only thinks of vegetables and fish, that's it. He would never order meat. Been out to eat with him a million times and he's the type who asks if the soups are made with chicken stock, if they are he won't order them. This guy behind the counter has tan skin, dark greasy hair and has a slightly chubby face. It wasn't a deal breaker that he tried to pass off a warmed up slice off as a freshly cooked slice to me. I didn't go back for a few weeks because of it but it wasn't a deal breaker to me. After what he pulled on my dad last night I may never go back to this pizzeria. And it's a shame because they make one of my favorite slices of regular on Long Island. A pizzeria should NEVER be losing customers because of a rude, arrogant counter guy. His behavior was totally unprofessional on more than one occasion. Telling his boss "this guys is trying to say he ordered eggplant". Like messing up a hero order is not the end of the word dude, you can admit it, move and and no harm done, you aren't going to be fired over a small mistake like that. I should also mention that the same arrogant counter guy, waited in the back for the eggplant to be made in the back and walked it back to the table instead of the regular food runner. I don't know that he messed with the order but I can say for sure that it's a bad optic. Been going to Gino's the last few years at least once a week to dine in and at least once every 2 weeks I order food. Losing my business may not hurt this place financially but I hope that management eventually sees that this knucklehead is driving customers away with his atrocious customer service. Shame on you greasy Gino's Counter guy. Shame on you. read more

The staff is very friendly but EXTREMELY slow! Food is ok but we have really good other choices in the area. I'm always sorry when we go to Gino's. read more

We had a business lunch meeting today at Gino's. Everyone loved the food and the great service. None of us had been there before and we'll definitely return! read more

Went in and order Lasagna. $14.95. I waited at a table and had a slice of regular pizza. It was just ok. I went home and ate the lasagna. Wow can I say VERY disappointed. Can they be any cheaper with the cheese and the ricotta. Even the meat had no taste. I sure won't be back there. Overall best place for Pasta and Pizza is Mama Theresa's in Garden City Park on Jericho Turnpike. Sorry Gino's you lost me as a customer. First time there and last time there! Even the lasagna felt it was frozen before! read more

I have never been a fan of any Gino's pizzeria (I know some are owned by the same people, and others owned by others). This pizzeria is fine for what it is...overpriced pizza. The selection is lacking, often the pizza has been sitting there for a while. I have yet to get a fresh piece unless I order an entire pie. The staff lacks most common sense and intelligence and quite frankly are not particularly friendly. I go there only if I am in desperation and a rush. read more

I usually come to Gino's of New Hyde Park for their pizza and house salads. I am not crazy about their main dishes, but would totally recommend the pizza. I love the personal pies. They are fresh and cripsy and you can customize them to your liking. The service and staff are pleasant and always helpful. I only had one bad experience here and that was when I ordered the rice balls. The outside was hot, but when I took a bite into it, they were stil frozen in the middle. This to me means that they were not fresh and had been probably sitting in a freezer. I also love the fact that they deliver. I would recommend going for the pizza, garlic bread & salads! A great alternative to a regular pizzeria. read more

This place has been my goto pizzeria since they have opened I usually order plain pizza pie I usually put up with the nasty people on the phone taking orders and the warm pizza I get after a 1 hour and 45 minute delivery . But this last time I got a delivery the pizza was cold the kids were hungry so they started eating a slice or two , when I called to complain I got the usually snobbish attitude no apology and after they agreed to send me another pie they wanted the old pie returned which I agreed . When the delivery guy came this time it took him 45 min he said the owner wanted him to check if any slices were missing . When I told him that a few were he said oh wait I have to call the owner and put him on the phone with me , he wouldn't accept the old pie because it was not a complete pie after arguing with him for a few minutes I finally realized he wanted a completed pie because he was gonna resell it in his store after it was in my house . That really disgusted me who knows what lengths they will go through if they are willing to accept used food back from a customer a resell it which is against every health code regulation, never gonna order from here again . I returned the half eaten pie and the full pie back to the store, disgusted with this place !!!! read more

THEY JUST LOST A LONG TIME CUSTOMER. An lunch order for my office was messed up and they wouldn't make it right. Even spoke to Joe and he refused to do anything about it. Very upset. read more

Workers are always on their phones. Unprofessional atmosphere. Place is dirty and food isn't that good

Use to get my pizza from Bella Rosa in Garden City park,, when they closed down called Ginos ( being I was a former Lazios customer .. ) Well there pizza was FANTASTIC !!!!!!!!! They were pretty busy on Halloween was an hour wait.. but so well worth it!!! the pizza was cooked perfect !!! I havent dined here YET .. but if its anything like the pizza i'll be satisfied!!! read more

I consider myself a pizza connoisseur I've tried the best and the worst all over nassua county and queens I would frequently go to Gino's for a slice when I'm driving by from job to job but to my surprise not knowing my sister in law booked a party for my nephews graduation song I had in mind that the food must be good because their pizza is very good. Boy was I wrong the salad with the vinaigrette dressing was out of this world the calamari were excellent the anti-pasto was authentic and on point The eggplant parm is nothing less than spectacular the chicken Parmesan is as good if not better than my mother makes. It was the best buffet style dinner I've eaten by far. Highly recommend having pizza and dinner. read more

I give up with this place. First a few months ago my sister gets a slice of BBQ chicken pizza, she gets home and they forgot the chicken roll she also ordered and the slice looks like someone dumped a bottle of BBQ sauce on it and there was no cheese on it. I now called in an order for two chicken rolls, they told me 20 mins. I get there 20 mins later and ordered a few slices to add to my order. They heated them up, put them in the box and then decide to tell me that they never made the chicken rolls and it's going to be another 10-15 mins. The owner is standing there and doesn't say a word to me, acts like nothing happened. And by the time I get home the pizza is cold. Disappointed. I'm just going to drive the extra distance to plum tomatoes in Mineola. read more

in my opinion better than the nearby Umbertos of New Hyde Park. doesn't mean Umbertos wasn't good, just that Gino's is better. I bought a pepperoni round pie and a regulare cheese Sicilian pie and they both were excellent. read more

Delicious vodka sauce... They also have the best buffalo chicken pizza I've ever had.

A friend recommended Gino's for my son and future daughter in-law's wedding rehearsal dinner. We dropped in to try the food and were not disappointed. It was delicious! We later met with Andrea to plan our event. She worked with us to create a specialized menu within our budget. We held our event last night in a beautiful private dining room. The restaurant, including restrooms, was immaculate. The service was top notch. The food was delicious. Everyone went home happy and with a full belly. Thank you Andrea for helping us to have a very special evening that will be remembered for a long time. If you are looking for a place to hold an event, or even to get a delicious plate of pasta, Gino's is the place to go. Five stars are not enough. I give it ten stars! read more

Been going to ginos since i moved to the area about 6 years ago. Food is pretty good but customer service is much to be desired. Very slow and seem to screw up a pretty straight forward order. They never apologize for messing up either. Been going back and forth to ginos and umbertos. My latest experience has me sticking to umbertos. They at least will give you an extra slice if its late and about to close or if they do mess up throw in some free garlic knots. That IS good customer service read more

I was looking for a restaurant close to home for our wedding rehearsal dinner and my family and I happen to drive by Gino's on our way to another restaurant. We decided to have dinner here the following week (yesterday) and I'm so glad we did. The food is amazing. They bring out warm, fresh bread sticks. We had to ask for seconds! We also ordered the calamari as an appetizer-- not too batter-y or oily. It was really good. For the main course, I had a penne a la vodka with grilled chicken- pasta was al dente just perfect and the vodka sauce was delicious. My dad got the Italian Tuna hero and they accommodated him by cutting it into 4 pieces as he requested. My mom loves fra diavolo sauce and ordered the Linguine Mare Bello. My brother got the Classic Italian platter that had sausage and peppers. Everything was perfect. We checked out the private dining area and do plan on having our rehearsal dinner here. There is a separate entrance and bathroom for our guests, which is a plus. Thank you Gino's! read more

The food is good. We always have Spaghetti with meatballs, Penn Vodka pasta and Chicken Parmesan. The breads from the baskets are fresh and delicious. The service is great,the water were refilled and the place is clean but I feel ripped off when we get charged for dinner price WITHOUT any clarification when we were ordering during our Saturday's lunch. We asked for a kid menu and they said they don't have one but it is same price as lunch which is $9.50 for pasta and meatballs. Then I said oh I can wrap half to go and just make it regular pasta meaning the lunch portion. He asked if I want large size for my pasta plates without clarifying that would consider as dinner price. I said sure thinking they have kid portion which is small and lunch which is large. Then my kid's plate becomes 12.95 instead of 9.50 and mine becomes 15.50 instead of 11.95. The foods are great, it was worth it but I don't appreciate the fact that someone just take full advantage of me with simply leaving one word out during the food ordering conversation. I don't like to feel someone just ripped me off at the end of my meal. Don't play with word when I am ordering simple lunch. I want clarification and explanation, what is in the foods, how big is the portion, what is large actually mean, how much is it if it is not listed. If it is going to take long, give me a head-ups....Communication! Communications! Communications! is the key for these folks... read more

This was always our favorite place, usually visit every Friday night, however, we just visited last Sunday and service was horrible. Waited forever to place our order, waited forever to get the food (only a pizza and a salad). Waiter never came back to ask if we needed anything, litterally dropped the salad on the table, knocking over dressing. The worse part is that we spoke to the Manager, who only said he would speak to the waiter. We are (were) good customers and they just don't do the right thing for good customers. Service has been getting progressive worse, but I think this visit was the straw that broke the camel's back. Very disappointed in management! read more

Delicious food, great prices! Try the chicken and broccoli slice...you won't be disappointed. We use Gino's for catering and for nights when we just don't want to cook and have had great experiences time after time. read more

Very unorganized place...no smile when walking in ..staff did not look happy...pizza was OK...

These guys are the absolute WORST! The employees are rude and the so called "manager" Joe needs a lesson in restaurant customer service. Ordered a dinner for delivery and the food ended up not even being what we ordered. Called them up and wanted a refund for the food and were even willing to give the untouched food back and Joe started screaming at us over the phone telling us that we don't know how to order and that we don't even know what we want. He didn't want to refund the $20 dinner they charged us. We demanded to speak to the owner and he hung the phone up on us. If I can give this restaurant 0 stars I would! Why are they even in business?! The food is terrible also! Terrible food terrible customer service! Umbertos down the block is ten folds better. Much better food. Customer service at Umbertos is top notch. I never write reviews but this was such a horrible experience that I had to share it with the world. People need to know the truth about this place!!! read more

I ordered from this place last night and they never arrived. when I called I was told that the place was closed and I could come pick up my order. I was unhappy with that. they basically told me screw you. suffice it to say I won't be going back and I suggest you avoid them at all costs read more

This is one of my favorite places in Long Island. The lamb shops, the salads and the dressing are wonderful. So far I never have anything bad to complain and I will come back if it is just for pizza, and about the rating, I only have to say that in comparative terms, McDonald's got four stars, who knows, interesting! read more