Thank you Gabriel Great communication !!!…read moreAppreciate you getting here in a timely manner and keeping me informed... You and your assistant did a great job Thank you

We had Comfort Air install our new HVAC system seven years ago and called them when we had an…read moreoutage. The tech came out, fixed it, and then noted our whole duct system was inadequate. We contracted to have it replaced for a little over $9k. The crew who came to work didn't seem to have the full work order and did not provide tarps or anything to cover the mess that fell from the ceiling during the job. We were promised a portable AC unit during the day while the AC was off but that didn't happen either. Our order called for all new vents, but that was news to the crew on site. They did leave and eventually return with replacement vents. The original tech said he would follow up the next day to make everything right, but that's two weeks ago and no word. I'm not 100 percent sure that everything on my work order was installed, but the vents and system are working well. I guess I expected better customer service since we had a great experience the first time. Update: the general manager is following up to investigate our concerns. He was immediately responsive to my review. Hopefully all will be made right.

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Plumber showed up quickly and took his time to let me know what happened and do the job correctly…read moreand professionally. 5 stars, recommend.

Finding a plumber who isn't going to upsell you but more importantly, one you can trust is hard in…read morePalm Springs. I had the sincere pleasure of having Erick Barajas of Timos Air Conditioning and plumbing help me with a leaking water heater. Erick was extremely professional, incredibly kind, and thorough. He took the time to explain exactly what was going on, he worked to find the part, and made sure i was ok with everything he did. He did everything he could to make it affordable and it was worth every penny. This is my first experience using Timos and I am now a big fan. I will recommend them to anyone I know who needs a plumber because of Erick! Timo's is very lucky to have this guy. Can't say enough about the service. Highly recommend.

Quick and attentive service. I have a maintenance service plan with them and they found broken flex…read moreduct work in my attic (something my real estate home inspector failed to find - another reason to be sure to not hire a bozo imposter home inspector in CV). Timo's was able to quickly schedule and repair the ducts to proper working condition. Although on a bit of the more expensive side, you'll get good customer service, friendly and informed service techs and quick attention.

I recently had Air Plus handle two jobs at my house: a full installation of a new air-conditioning…read moresystem and a repair on a separate unit that had stopped working properly. Jose and his team were fantastic from start to finish. They took the time to explain my options for the new system and helped me pick the right fit for my home, then completed the installation cleanly and efficiently. For the repair, they diagnosed the issue quickly and fixed it without trying to sell me anything I didn't need. What really stood out was the honesty and communication throughout -- no surprise charges, no cut corners. Both units are running great now. If you're looking for a trustworthy, skilled AC company, Air Plus is the way to go. Ask for Jose!

The customer service from this company is EXCELLENT! I had to put in a new unit this year and ended…read moreup using this them after doing considerable research. Their care and attention has been outstanding! There was a small issue with my new unit a few weeks after they installed it and I called them at 4:20pm when suddenly my house was 85 degrees and rising. They were at my house in an hour at the very end of what I am sure is an incredibly busy time. They not only fixed the issue, but I got a text later that evening at 9pm from them just making sure the house was still cooling. When my old unit was going out they were able to schedule me quickly and even offered to bring portable units to keep us comfortable until the new one could be installed. I highly recommend them.

First time using Absolute. Excellent company on time within…read morethe schedule appt . Came to do a summer maintenance on Ac . Reasonable price and very professional.. Definitely will use again. ...

I highly recommend ABSOLUTE AIR ...STILL!! I've been their happy customer for years ...always have…read morePre-Fall and Pre-Spring Check ups and the rare special visit...MY A/C was well over 20 years old and the 116 degrees for days recently finally took it's toll, but I felt totally CONFIDENT that not only would they do a great replacement job, but that I can totally count on the quality! WHAT A RELIEF TO HAVE PEOPLE LIKE THIS ON BOARD! THEY also cared enough to bring portable A/C unit so I could survive the couple of days to get great NEW A/C in. I also really like all of their Team.. GOOD, HARDWORKING, RESPECTFUL MEN. FAIR,TIMELY, GOOD PEOPLE!! PS THE ELECTRICIAN they recommended was Terrific too!

Excellent response time, professional, personal service. I have an aging ac unit and was blowing…read morewarm. The service rep came out and went thru the entire system and replaced and filled what was needed. After 7 years, my system needed the TLC !!! The cost was reasonable considering. So the service was top shelf for a terrific value... Very impressed and throughly pleased with the results...

quick response when I called had part with them…read more20 min done. I would recommend this Company

Game changer customer service…read more If you live anywhere in the #CoachellaValley and need any type of #HVAC or #AirConditioning service, inspection or equipment replacement, my husband and I confidently recommend you contact #ThomsonAC, (562) 837-0669 I promise, they did not pay me to write this, and I rarely submit reviews. We have been so blown away (no HVAC pun intended) I felt compelled to write a review in hopes of sending more business their way. My review is lengthy, so if you want save yourself time, money and frustration trying to figure out who to use, just call #ThomsonAC now for a quote (or a second opinion): (760) 718-3111 For more than 20 years we have used another reliable and well-known company in the Coachella Valley for purchasing & installing new equipment & bi-annual maintenance at our condo in #PalmDesert. When we recently had to replace (2) HVAC units on a new property in Indio, we were SHOCKED (and depressed) at the quote that came back ($30K!) and they had no interest in negotiating the price. Thankfully, we got a reliable referral from a local real estate agent who uses Thomson for all of his inspections, repairs & replacements, "Just call Ethan at Thomson. I am certain he can do better." He was right. Without hesitation I say the same thing. Not only did they come out within 24 hours to complete a thorough inspection of the units outside and system inside the attic, without having to ask for comparative pricing Ethan gave us 3 quotes (good/better/best) and informed us of the current rebates being offered in our zipcode from IID and the manufacturers, plus Fed tax credit info. Ethan was incredibly knowledgeable about all the systems and took the time to share his recommendations (based on facts, product output and best efficiency for our property, not just the price) and answer all of our questions before leaving the property. He was friendly, informative, professional and truly interested in helping us (vs. the can't be bothered attitude of the other company). Ethan worked up the quotes himself and emailed them the same day. The quotes included a detailed financial breakout of rebates & tax credits for each model option which helped make our decision easy. After calculating rebates, we were able to select two Bosch top of the line/best efficiency units for less than what the "middle/better" option would have been, and add install of a new water heater as well. The entire cost with Thomson was almost HALF of what 'the other company' quoted us for "middle/better". No brainer decision. When the team came to install they were on time, efficient, knew what they were doing, professional and careful precautions taken inside the house to avoid wall/ceiling/floor damage while removing old system and installing new. We are now loyal and satisfied customers! #WOW again: When we received the invoice, it included detailed step-by-step instructions & necessary product information & serial numbers for submitting the rebates with IID, saving a lot of time. Game changer customer service. The WOWS continue: Following the initial install, we asked Ethan to help us come up with a creative solution to install thermostat controlled attic fans (no gables in our roof) that connect to the existing exhaust vents and install another thermostat controlled air intake and exhaust fan in our garage. Again, he took the time, and a couple of visits, to create a workable and affordable solution that during high temps has helped reduce our AC use & further lower our electric bill. Thank you Ethan and thank you to the entire Thomson team. J&J Montague https://www.thomsonac.com/ #HVAC #indio #palmdesert #palmdesertlife #PalmSprings #airconditioning #airconditioningrepair #airconditioner #thomsonac

Called for servicing our HVAC They were easy to work with…read moreand did a good job for a reasonable price

When my AC quit they came and tried to repair the unit but it was over 18 years old and was…read moredefinitely time for a new one. My complex recommends them exclusively as they've done almost 40 units in this complex. I did not know this until I hadn't gotten a few bids already. Once I did contact Blair they were very helpful, price matched a unit that I wanted and took care of the entire process quickly and easily. Would highly recommend them for your new and continuing AC service needs.

Best of 3 quotes on mini split heat pump. Almost instant service (2 days). Flawless installation…read moreand follow up by salesman (which is rare). I would highly recommend Blair.