My only regret is that I did not call Patrick Chaffin sooner. Patrick is a third generation HVAC specialist who learned the trade the old fashioned way, following dad around. He is also licensed, bonded and all that, but he has something no other HVAC specialist in this region seems to have: integrity. I know, because I had a parade of HVAC specialists from some of the biggest regional names to some small folks I never had heard of, and I was likely scammed several times. I found Patrick Chaffin reading Yelp reviews and gave him a call. Within an hour I had a call back, and that same morning he came over himself to have a look at my system. We talked about several options, and Patrick was very patient with me. I'm a slow adopter. It took me nearly three weeks to make a decision. In the end it seems my compressor was likely sabotaged by some previous specialist selling me the idea that my freon was low, which it wasn't. This stressed the system and overtime likely blew the works. Patrick didn't tell me this. This is my own deduction from all the information I had collected on my system, in the last seven of its 22 year existence. A long story made short... I finally opted to replace everything, and Patrick had a newer version of my old system, same great brand, at a price that was much more reasonable than all the other quotes I had gathered. Once I made up my mind, Patrick put his best people on the install for the next day. David, Rudy and Martin were fast, efficient, courteous and clean. It's a beautiful thing to watch such a well oiled team work. They completely replaced my twenty-two year old system in less than four hours! My home is now cool, and I have a great system with a 10 year warranty and a reliable HVAC specialist I now know and trust. I am definitely having Patrick Chaffin back twice a year for the seasonal maintenance. Thank you Patrick Chaffin and company! read more

I own multiple properties. Chaffin Air is a great local company! They do twice yearly services and have installed multiple units. Dependable and responsive. Highly recommend them! ai've used them for over 20 years! read more

After months of suffering hot indoor temperatures during the triple heat wave and heatstroke symptoms, Chaffin AC was finally called in. Setting the thermostat at 72, yielded 81 degree indoor temps. Even 65 degrees yielded 81 degree temps! David from Chaffin AC arrived early on Sunday morning and within minutes he'd identified the problem. The run valve which controls the AC Compressor was malfunctioning. The main wire leading to the valve had apparently blown out quite some time ago given the amount of wire burn and symptoms. With bills at $1100 per month yielding indoor temps of 80-82 degrees during heat waves of 116-117 degrees, what a true physical and mental relief DAVID OF CHAFFIN AIR CONDITIONING, CATHEDRAL CITY, CA has been for us. Thank you, David and Chaffin!! read more

Chaffin Air Conditioning - CHAFFIN AIR CONDITIONING, CATHEDRAL CITY, CA has been GREAT for us - Heating & Air Conditioning/HVAC Near Me - Cathedral City, California

Chaffin and Patrick went ABOVE AND BEYOND for us!!! I cannot recommend them strongly enough!! Always on time, even in the height of their busiest time. Probably the most honest business I've ever dealt with. Incredible team and did amazing work and incredibly reasonably priced. I will never use anyone else, ever again!!! read more

Trustworthy and Reliable. I purchased a preowned unit from a third party and called Chaffin to do the install. I made the right call. The service tech David came out and NAILED it! They didn't try and sell me something I did not need. I'll never need to look around for AC service again. read more

I called them this Friday afternoon in a panic as our A/C stopped working in 108 temperatures. Can you believe the owner himself came within an hour??? And had the necessary part for our 30 year old air conditioner? My mother used this company exclusively for years while she was alive & active in real estate and now I know why. Can't say enough nice things about them!!! read more

One of our existing A/C units went down in the middle of the hottest day of the year at our small business. I called our regular technician and a full day later they finally came out and told me it couldn't be fixed and that we would need to get a new unit immediately. A friend referred us to Chaffin and Patrick came out immediately to take a look. Not only did he fix the problem incredibly fast and got the unit working again so we could stay open, he explained the issue in terms I could easily understand and gave us solutions for future improvements and equipment without any pressure to upgrade immediately. Very responsive, friendly, and professional service. I highly recommend Chaffin! read more

My a/c went out this morning after having had a major solar installation done the prior day. I had no idea why the a/c went out and was pretty freaked out that it was damaged during the work from the prior day. I made a call to Chaffin in the morning and they were responsive and professional. Not only did a technician arrive, but also the owner. They were out here by early afternoon, diagnosed the problem and had it fixed in under 30 minutes. During the entire process, they kept me informed of what they were doing and of the final issue they identified. I work from home and it was a typical hot day in the desert and the house was heating up pretty quick. I am very glad I was referred to Chaffin. I will only use them in the future and can't recommend them highly enough. It's great to have an expert resource for such a critical need (A/C) in the desert. I can't recommend them highly enough. read more

Best experience I've ever had in my life...EVER!!!! I was given Chaffin's name from a very satisfied customer. I liked his Yelp reviews, too. I called after work Thursday, Patrick came out that night to give me a bid on a full house evap cooler. It was extremely fair and he made excellent suggestions to improve the cooling capabilities. ONE WEEK later he sent his crew over to do the install. They were prompt, clean, polite, professional and knew their stuff. My install was a breeze. Patrick takes pride in his work and it shows. He personally came out after the job was finished to ensure the work was done according to his high standards. He told me to call any time if I have questions. I have had a lot of work done on my house, but Patrick was the best experience hands down. I had my first comfortable night's sleep in the 1 1/2 years since I moved in. If you want quality work, attention to detail, fair and honest prices, professionalism to the max, use Chaffin! Simply amazing service.....the kind we used to get but seldom see these days. I can not say enough good things about all of the employees, the quality of work, the commitment to excellence and the speedy response. Thank you, thank you, thank you! read more

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Our furnace stopped working and it was very cold in our house. We were fortunate to locate the owner of Chaffin Air Conditioning and explained our situation... we did not want to continue using electric plug-in heaters because the evenings were so cold. The thermostat was not working and this was only the beginning of our problem. Over the phone, Mr. Chaffin explained all the possibilities of what could be happening. But his customer service is beyond anything l could've expected. We live in Los Angeles and his company is in Palm Springs. Mr. Chaffin said he could get someone to solve our problem. He stood by his word and within a week the company truck parked in my neighborhood. Thank you so very much for sending one of your professional serviceman to explain what was going on and within an hour we had heat! David was extremely knowledgeable and debriefed us on the functionality of our new smart AC system. Your company does care about your customers as you proved to us. Thank you so very much. read more

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When another HVAC company blew me off, Patrick from Chaffin took the time to come by to check out the unusual noise that I was hearing and thought was my AC unit. He did this on his way home afterwork. As it turned out, it was a problem not associated with my AC after all. He checked out under my house and discovered it was a broken water pipe that was making the noise. When I asked what the cost was for his time, he said "no charge. Just give us a good review." I an VERY happy to do that. I hope the plumber I have coming is as nice and prompt as Patrick from Chaffin. I will definitly call on them when I do indded nedd HVAC service. read more

My AC condenser and heater were at end of life and Patrick was recommended to me by a friend of mine. I could not be happier with the work that Patrick and his crew did with our installation. His whole crew was professional and detailed. Patrick explained every part of the process, pointing out small details and making sure everything was done the right way even when it was not the easiest way to do it. Pricing was fair for the quality of equipment and work. In the course of doing our install he noticed our neighbor AC unit had iced up and he knocked on their door and helped them out for free. Truly old school customer service and work ethic. I would not hesitate to recommend Patrick and his team. read more

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Another 5 star rating. Fast efficient service. I always rely on Chaffin Air for all my heating and A/C needs.

My ac unit blew up on a sat and by Monday afternoon I had a completely new unit installed in house. Patrick himself came out and explained what I needed and why. He didn't try to up sell me and all. I wanted a oversized unit and he talked me out of it. The unit he installed is perfect and he did a great job. I've used them for about 10 yrs now and will go nowhere else. Thanks PAT. read more

Our antique HVAC, over 10 years old, finally wore out completely on the day before Thanksgiving! We had no heat. Brrr! Thankfully these wonderful folks came over immediately (they had come before on two service calls last summer) and literally rescued us from our emergency by installing a newer, bigger tonnage, better (used but still boxed) replacement, all done with very short notice. Included were a crane to lift the old and new off and up to their rooftop locations. In addition, a six person crew was needed for handling, making roofing repairs and applying new patches of waterproofing where the previous material had dried out! A great job and strong effort by their friendly crew! We now have heat for the rest of the holidays. Patrick gave us two options for a special price and even discounted that subtracting our invoices for two previous service calls for the old unit read more

Our HVAC broke down in December and we had no heat. We called several HVAC companies but no-one. would come out for a week because we were not a regular customers. Chaffin came out the same day and got the necessary parts within a day and had us up an running. They now have new regular customer. Ruben and the staff did a super job ! Five stars! read more

Patrick and his crew were amazing. Our thermostat broke and we tried to replace it only to find that it was proprietary. Patrick got our system up and running in a couple of hours. It was 122 outside so speed was of the essence! We couldn't recommend a company more highly! read more

We've been Chaffin Air customers for many years. Great service! Recently had an emergency with air conditioner. In blazing hot weather. They were here to save us as quick as the could. They care for us like we're family. And trust them!!! Clint and Kimera Lewis read more

Chaffin replace our old A/C unit. Patrick Chaffin is very experienced and only sold us what we actually need. The entire crew was very nice as well as professional. There bid saved us thousands of dollars and I believe delivered a superior product. Patrick is the third generation from his family to run the business and he way more experienced than is competitors. We could not be happier with the result. read more

Great work and awesome staff. We had a challenging situation with multi-story condo and really hot upper floor. Everyone else wanted to replace our existing unit but Chaffin came over several times to look at things and really figure out what was going on. They gave us a supplemental system that saved us $$ in the end and took care of the excess heat build-up on the 3rd floor. They were thoughtful and creative. The job they did helped save our existing A/C unit so it now works less and we're also saving money on our utility bills. I really appreciate what they did for us. We have total comfort in our entire place all the time and no longer have to retreat to other floors when its 100 degrees out. read more

I am been working with Chaffin Air for the past 7 years and I am so impressed with their service... Their customer service is top of the line as they communicate immediately when contacted and keep me advised . read more

I had a ac unit and A-fram replaced brand new about 2 years ago and the guy who came out to do the work was very nice did the job and everything worked great for about a year then the ac started blowing weaker and not worker as well...just a month ago i had the insulation replaced under my home and noticed some holes in the duct work so i had that replaced with all new duct work i went ahead and had the duct guys who also deal with ac as well look at it they said there pretty sure it was the expansion valve and that i should call chaffen to see if it may still be in warrenty before doing anything about it...well i called chaffen and this lady answered i explained what was going on and everything and she was VERY rude about her responces with immediatly blaming the ppl who did the duct work amd how there unit and everything was perfectly fine and nothing was wrong what so ever and said they would send someone out to look but it was pointless and a waste of money cause it was fine and told me it would be $145 service fee to come out AND u would be schedualed to ve seen when he was in the area again some time in the next few weeks...well thats not right either why should i pay 145 for your convenience of being close? That charge is for coming out when i call not when your nearby...i called the guy who did the ducting back and had him come do the work he said was wrong watched him do it and geuss what YEP it was a faulty part the lady in the office was a complete bitch about the entire situation and needs to be more open to the fact that parts go bad some times...i will NEVER use chaffen or recomend them again because of her read more

I dreaded the day when my 50 yo AC unit finally gives up forcing me to replace it. I took quotes a couple years ago and the results were horrendous. All over the map in terms of price and features. While trying once more to Jerry-rig the latest failure and get one more summer out of the unit, I bumped into Chaffin HVAC. Nice people, looking to please and literally jumping to answer questions or provide documents. I spent all day in 115 degree heat trying to replace a motor and ended up having 2 extra wires. I felt defeated. There was a coolant leak, a haggle of wires as controls, and me trying to replace the compressor fan. I called Chaffin -- and that was 2 days ago. Its 8pm, Chaffin was hear at 6am with a crane, and we were shaking hands and they were out the door by 10:30am. I own a Bryant. It's a cooler and heater. Two stage compressor, LCD thermostat. Like I said its 8pm, alls quiet, the air feels better, perhaps humidity is set correctly, temp is 76 and it's interesting-- used to have pockets of heat and cool throughout my condo. Now the temp feels much more consistent. No more pockets. How the unit achieved this, dont know? I anticipated the hassle of a lifetime, it was painless and over within a blink of an eye. I recommend without reservation. read more

They have great customer service. When I was purchasing my home, I had them come out and check the ac to make sure it was in good condition. They were on time, professional and very honest. They are a great company and I would recommend them to anyone looking for a air conditioning company. read more

Chaffin Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Cathedral City, California

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Chaffin Air is a busy place. They just installed a new mini split in my upstairs bedroom Very difficult installation. Every employee involved was so professional and competent. When it was finished it looked like it was installed when my condo was built! I've used AC companies in the Desert for over 20 years. No one beats Chaffin Air. They are the best!! read more

David has been taking care of my complicated audio visual needs for years. He's awesome. He and his colleague Luis have been working on some recent audio visual upgrades as well as outdoor electrical and a very specific art light installation from Morocco at my home. They are the best. Fun to be around and know their stuff. Know that if the first idea (on a very specific art light installation) doesn't work the first time, they won't let it go. They make sure it is right. Thanks guys. Your expertise and attitude are greatly appreciated. Until your next visit. Clark read more

Chaffin air was recommended by my real estate agent. I was not disappointed. I've used them several times and have been impressed with each call. From Mary Ann in the call centre to the service people, it has always been a pleasant experience. Jonathan came by today as part of a regular service check-up. He answered additional questions I had and helped out with a filter issue with the unit. I was also impressed with how they gave me a service window and arrived at THE BEGINNING of the time window rather than have me sit there for 2 hours and show up 5 minutes before it's up. Jonathan also remembered my place from his last visit. It was a nice personal touch. I will definitely use them again. read more

I have used Chaffin for the last two years. They even replaced my AC Units. Not only were they the best price, but also awesome work.

WORST HVAC TECHNICIAN/COMPANY IN THE DESERT! We spent a lot of money with Patrick Chaffin and his team and all of the work he has done is falling apart. Leaks everywhere, Drains backing up, Temporary fixes/installs, Acs not cooling. He installed nothing properly and nothing is up to code and solves everything with a temporary fix. DO NOT USE this company for any HVAC work. Every other company in the desert does better work for cheaper. You will regret working with this company. Sloppy work with Horrible customer service. read more

Air compressor crapped out. The technician was friendly and thorough. They quoted a new compressor for $4600 but tried to encourage us to get a new one altogether for $7000. Then they tried to upsell us to change out both air conditioning systems for $11,000, "because they are old." The woman we spoke to made it a point to continue expressing a need for two new systems, even though we were only concerned with fixing the broken one. She was rude over the phone as I was attempting to understand the bill and only when I said I would call her if we decided to go with them did she become more friendly. We now have Timo's fixing the compressor for $2400. read more

Not friendly staff and $135 for a service call when the competitors are half the price and alot nicer. I will no longer use their services

Dishonest and seriously stupid people. They break more than they fix. They write fake reviews to drown out their shitty service and unethical billing of home warranty's read more

Really happy with the service from Chaffin, polite and conscientious technicians, Ive been using them for about 3 years now

I have used Chaffin Air many time's over the last 25 plus year's . my own home 24 year's ago . and on several jobs over the years . Patrick know's the business real well . every project is different . meaning their is a different scope of work for each home or building . that's where Patrick has the knowledge , he will go through the home or building and determine exactly what the needs for proper air flow is and he will customize the best system that work's for each job . it's not a one size fit's all business. give them a shot , you have nothing to loose but you will have much to gain . read more

I can't say enough about Chaffin AC. We've used them over the years and have always gotten great service. But today they went above and beyond. Last night after having just returned from vacation, the upstairs AC went out. I called them at 8 AM (Sunday morning) and the technician was here by 10:30 and was able to fix the problem, a broken fan. They always do great work and are very reasonable. I can't recommend them enough! read more

As usual when the heat hits the valley the air conditions go out. I have used Chaffin air for years so I made the call. The phone was picked up on the second ring and greeted with a phone smile. She took all my info and was told a Technician will be there will be here in a hour. Bingo right on time. He check out my 9 years old air conditioner which in HAVAC yeas in the valley would be 100 yeas old. After he was finished his research he call Patrick (the owner) he came out right away and went over the unit himself on the roof (114 degrees that day) and gave me the bad news. WE went over price of a the unit, I agreed it was reasonable and fair. Here when it get better it seemed like minutes their was a crane, equipment and installers right away. After the install later that night Patrick came back out to make sure all was good. GREAT SERVICE. Chaffin Air without a doubt is a highly professional company a skilled staff from office to your door. Great job Chaffin Air. read more

Had the AC go out over the weekend and they responded quickly and the tech was very nice, however sticker shock when the bill was written. There was a bad capacitor and kick starter that cost me $415 when I could have bought both for under $100. The service call was $135, which is acceptable, the mark up on the parts used is greedy and beyond unreasonable, in my opinion. This was my first time using Chaffin AC and I believe my last. read more

I'm a Canadian but I rent my condo out during the winter season and whenever I can during the summer. I had renters in August while they were doing renos on their new home. One morning I got the dreaded text "it's 90 degrees inside the condo and the vents are blowing hot air." This was at 6:45 am. I"vet been using Chaffin for regular maintenance since I bought my place 7 years ago. I gave them a call and they said they could be there by 10 am. They were there by 9!! (in Canada ... I would have been given an appointment for the next week) I spent the whole morning with a lump in my stomach worried about a possible $4000 bill for a new A/C - plus hotel costs for my guests until it got fixed. A few hours later it was back up and running. Only a few worn parts. Renters were happy with the quick service. I was extremely happy with everything. I've always found Chaffin to be quick, courteous and professional. I could write them a 5 star review every time they come to do maintenance. I would definitely recommend them. read more

Patrick is a true professional. Hired 4 different contractors to repair 10 brand new units that were not installed correctly. Patrick took the time to troubleshoot the units and has them running extremely efficiently. Could tell when somebody really knows there stuff and cares about doing long term business. True professional at his trade, his staff is nothing but professional they get the job DONE correctly! read more

So on one of the hottest days of the season, my AC goes out. I called one of the big guys. The big guys had very good customer service, but not sure they really tried to find the problem. The big guy sent out a salesman who wanted to sell me a new AC for $8500. So looking for a second opinion, a friend called his guy (Pat Chaffin). Pat showed up and found what he felt could be the problem and offered up a solution. The next morning his crew was out tearing into my AC. It needed a good cleaning of the coils and a charge. Pat's solution saved me $8200 over the big guys cheapest price. So far so good. Pay told me if the problem was not fixed, they'd come out again and if I needed a new AC, he had units starting at $2500-3000. Again saving me a lot of money. Chaffin Air are the ones to call. Very happy with speed of service, quality of service and prove. I deleted the other AC companies from my phone. Only need Chaffin in my contacts. read more