Staying near the convention center with my three teenagers, I asked what they felt like eating for dinner. One said hamburgers, and I knew just where to go. I have been re-watching season 4 of Top Chef on which Spike Mendelsohn appears, and last year I had a good experience at We The Pizza. So, we walked to the far side of the capitol to Good Stuff Eatery. Unfortunately, on the whole it was a disappointing experience.
First, the food. Positives: the menu is simple and straightforward which aids in ordering in a busy restaurant near the capitol. The prices are also fair for city dining. My son had a bacon cheeseburger, fries, and root beer float for about $13 - or what it usually costs to take him to 5 Guys. There was a dipping bar that had some sauces in addition to ketchup like mango, chipotle, and old bay. These were a nice, surprising compliment to the French fries. I ordered the "Blazin' Barn" burger which was topped with picked daikon and carrots, mint, cilantro, thai basil, and a spicy mayo. I loved this combination as the picked veg and herbs complimented the fatty and salty burger really well.
Warning: I don't know if it was on purpose or not - the menu doesn't say, although it should if it was on purpose - but the burgers were all cooked to a light medium rare (very pink on the inside). That is how I would order a burger myself given a choice, but my kids were a bit put off by this. If you or your kids don't like a pink middle burger, I would ask for it to be cooked to medium or higher.
Negatives: I had some issues with the food. The fries were a soggy mess, like they were using the fryer too much and the oil temperature had dropped so there was no crispiness to the fries - just absorbed all the oil. We had some confusion when we opened the burgers because one son had bacon cheeseburger and the other just a cheeseburger, but there was a stray piece of bacon stuck to the outside of one bun for some unknown reason. And the staff the night we meant did not know how to make a root beer float, apparently. When I came to get the food, I asked the woman behind the counter about my root beer float. And then I saw another woman holding a cup overflowing with foam over the sink. She sort of shrugged her shoulders and put the cup and half a bottle of root beer on the plate, with no acknowledgment or apology or anything. My son said it was the worst root beer float he had ever had. How do you screw up a root beer float?
This points to what was really disappointing was the service. Quotes on the wall talk about Good Stuff Eatery being about good people and good times, but the experience with the staff was far from that. When I got to the register, I was not greeted. Not only no words, but no smile and hardly any eye contact as the cashier kept looking off to her side at something. Not surprisingly, when I told her I was going to have 3 orders on one charge and 1 on another, she didn't hear me and so I had to ask again to order a 4th burger, getting the expected unhappy expression. Handed my two receipts and pagers with no thanks. I get a better reception at my local 5 Guys.
I can't complain about the prices, especially for DC, but considering the terrible attitude of the staff and the fails on some of the food, it was no value at all. Definitely not "good stuff." We all left the restaurant and walked by We the Pizza and said we should have gone there instead. I might give the place another try since my particular burger was so good, but there are a lot of choices in DC so maybe not.
Note: To his credit when I tweeted about this bad experience @ChefSpike tweeted back asking me to share my experience with the restaurant by email. Maybe something good will come of that. read more