I recommend this company. They are very good getting your part ready for you. neaded apart for an…read more18 Tahoe, it was pulled and ready for me to pick up by the evening before closing time. Great people call get parts

awesome staff and great prices transmission shits great thanks stacy and Mike we are extremely…read morehappy with service

Daniel R was very nice to us this morning. We were the first customers of the day. The sign said…read morethey opened at 730 and as soon as 730 hit the lights were on and the doors were open. I had a messed up battery in my car that was sold to me by another retailer. Luckily O'Reilly had one in stock. My battery was $140 but they took off $18. Daniel took the battery out and also put the new one in. Daniel truly saved the day !! He was so friendly and talked to us the entire time letting us know what he was doing

Kennesaw Ga Wade green Rd. Assistant Mgr. Evan told me to FO and don't call back after I had told…read morehim I had a second failure of brake caliper, the last one was three years old and had 30 k on it. He said on phone something wasn't right insinuating they had been installed wrong. When asked him how and he said he didn't know. I said that's what I thought. He said F--- You and don't call back! I went to store and have video of him admitting he said it and another female employee ran me out of store saying they would call police. I have use this store for years will escalate to max. I never raised my voice or used profanities. Military vet customer. Tom My wife is concerned they have our address

10/08/25 I stopped by the location on Roberts Rd where Old…read more41 crosses Cobb Pkwy (41) by Hooters. I wanted to get my "check engine" light diagnosed. But my phone rang just as I arrived and I got distracted and left my keys in the car and locked the door. So I went in and asked the clerk if they could sell me a SlimJim (lockout tool.) It was less than $4, and the two young men came out to my car to help me use it. I would not have gotten the door open without their help, even with the tool. They were very smart and it only took them a few minutes to get my door open. Then I explained my reason for visiting, and one of them did a "check engine" diagnostic reading for free! And then explained to me what it meant and what the implications were. Two young men who gave exemplary service to a tired old lady.

Please help me to give a shout out thank you to Marko and Lisa @ Advance Auto on Baker Rd,…read moreAcworth.. their customer service was excellent, top gear!. I brought my daughter's car to the store to test the battery... they attended to me with patience. I was very happy with their services. Good job! Thanks for all that you do in running the store!!

The phone service terrible part failed within the warranty parameters still gave me trouble, then…read morecould not provide another part Definitely not a parts place for me

Didn't have what I needed, but knew what it was and was able to tell me where to get it. Solid…read moreplace in my book!

Was able to get what I needed even at a late hour! Other auto supply shops were in the area but…read moreonly O'Reilly's was open. I was greeted and helped soon as I walked in the door. Parking lot could use more lighting.

Needed a new battery and help getting it replaced and Gabe was super helpful and made the process…read morevery easy!

These guys were beyond sweet!! My car started shaking or whatever about a half mile away from this…read moreautozone and the engine light was blinking like crazy so I pulled in to get the code thing ran! I told them everything that happened and they said I probably shouldn't drive it and blah blah but were awesome enough to let me leave my car there! Very nice guys I think one's name is Tyler! I'll only be going to this autozone in the future!

I came to this location by happenstance given I'd driven from Norcross over to see a friend in…read moreAcworth. After my car cranking in a sluggish manner that morning on the 3rd try, it didn't crank at all. However my friend there in Acworth recommended I drive down to Auto Zone which was basically a mile away after we decided it was probably the battery being weak. The 3rd attempt to crank it after the battery (under warranty) was replaced,didn't crank. Lucky for me I had driven to that Auto Zone to get the car checked and wasn't somewhere in need of a tow. By deduction of a couple of things, it was determined my vehicle required a new starter. The attendant ordered the part for me,perhaps Lisa,or either Andrew. While I/we waited for the part to arrive Lisa called a friend whom she knew works for a local repair shop there and asked him to come over and install the starter once it reached the store. He agreed to help out. I had gotten there around about 12:30 and left there at 5 o'clock. Even though it was a long afternoon I was perfectly satisfied with all that they did for me as they totally and unequivocally went OUT OF THEIR WAY that day to help me! Thank you each and every one of you and especially Mike for all of the special attention you gave! It was certainly over and beyond what you actually had to do, and I am so very appreciative! YOU "GUYS" ROCK !

Easy to find correct parts for a brake job. The clerk was helpful by asking if I needed grease.read more

Never had a problem with customer service. They were always helpful, from putting wipers on to…read morechecking and installing batteries. It is my go-to auto parts store.

I'm not exactly a car geek... Though I'm having to learn driving my Camaro. As an accountant what…read moreI know is pushing the long thin peddle it goes fast. I do have a little jersey shore in me, so I do like to customize it... Reference the accountant part... I of course start with trying to do it myself... Staff here is always friendly, attentive, and willing to assist and offer recommendations without making me feel stupid :). Thank you!

I love Napa when I need parts. They always know their stuff and the products are higher end in 95%…read moreof what they sell. I always get good advise if I need it and definitely quick service! They do offer some deals and specials which is nice.