Mark was very efficient and highly customer service oriented. I am glad I called Norcal Wildlife…read moreRemoval. Mark even cleaned up the mess left by the birds - great value and great service. Bruce

I have given NorCal multiple chances to fix the problems but they have not answered my calls,…read moreemails or texts. They came out to fix my rodent issues in the crawl space and attic. Max came out and seemed like a nice guy. I thought he did some things in a strange order, which means that rodents would still be there. Sure enough, rodents are still there after multiple visits. Their business model is based on how many animals they remove so of course they have an incentive to keep coming back it seems. I sent them video evidence and they did not respond. They keep sending me reminders for invoices for incomplete work. They were also supposed to put a barrier attached to a door for a crawl space where rates were eating their way into the space. That never happened so of course the rats still have an entryway. On a related note, their technicians do not wear shoe guards, so they walk around your house with the same shoes that are walking over rodent droppings. I do not recommend them at all. I used them based on the great reviews and the family owned business model.

I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

Our technician John is knowledgeable and very patient. He arrived on time, climbed into our attic…read moreand identified where the dead rat is (Unfortunately in a place he cannot reach). He tried different ways. Although we will have to bear with the awful smell for another few days/weeks, I'm satisfied with Critter Control's work.

When we purchased our home, the previous owners claimed they had eradicated a prior rat…read moreinfestation. Unfortunately, after we moved in, we found that the crawl space was full of rats. Over the next two years, we hired two different companies to perform full removal programs. Both claimed they had fully inspected the crawl space and eliminated all entry points. Unfortunately, when the rats came back, neither company honored their warranties. We then hired 3 Step Rodent Proofing. During their inspection of the crawl space, they found and documented with photos all of the entry points they identified and sealed. In addition, the service technician discovered a water leak and showed us exactly where it was located. We would have never known about this leak without the photos he provided. We were shocked that the previous two companies never mentioned the leak, which turned out to be caused by a bad water pipe connection from the previous owners' remodel. After the work performed by 3 Step Rodent Proofing, the crawl space was rat-free. We did not see another dropping around the vents. About a year later, my wife thought she heard noises under the house. I was pretty sure the sound was coming from our HVAC system, but decided it was better to be safe than sorry. I contacted 3 Step Rodent Proofing, and they had a technician out within the week to evaluate the situation. They performed a thorough inspection of the crawl space and the house and found no signs of rats. They also told me to call them back if we saw any droppings or heard any new noises. Based on our experience, they were the only company we worked with that was thorough, documented their work, stood behind it, and remained responsive after the job was completed.

UPDATE: It's been 2…read moreyears later after Chris sealed all the attic and crawlspace holes... since then, we haven't heard (or smelled) any rats! Thank you!!

Had our first gopher problem in 40 years, active little guy, new holes every day for a few days…read more Didn't want to put down poison so I looked on Yelp, Hector popped up and I called, he came within a couple hours, set 4 traps. Noticed immediately no more activity. When he checked the traps it was in there. Pretty impressive!! Very happy with his service. Felt like a good value and recommend him 100%.

Let me set the record straight - I'm an animal lover and don't condone the killing of critters…read more And for about 3 weeks, I tried trapping my uninvited houseguest, to re-home it, but to no avail. So I called Hector and he quickly responded. He did exterminate it. He set traps and re-checked them and ended-up catching and disposing of it. He communicated with me anytime he was stopping by to check traps and his prices were reasonable. If you have a gopher, call Hector.

0 for experience. I…read morehired Gopher's Control Force to get rid of my moles and rats. A few days after the traps were set, I saw the rat traps were the old fashioned ones available at hardware stores for less than $8. I was being charged $150 a month for that! Additionally, the traps had no bait. When I contacted the business, he quit! The next day, they called back and acted like nothing was wrong. When I called them out on quitting, they said it was a language barrier. Really? The owner had no problem selling himself to me and setting up my program. I bought 8 rat traps for $40 and caught 4 rats the next day. I've caught a total of 7 rats and found where they were getting under my house. I filled the holes and the rats are gone, all for $50. I had cheese at home that I used.

We had dirt mounds in our garden. Initially we thought it was gophers, but Jaime C. of Gophers…read moreControl Force promptly advised us we had a mole. He place several traps and returned in 2 weeks to check them. He successfully retrieved one mole, which apparently was responsible for many mounds. If we see more dirt mounds in the future, we know who to call! Highly recommend Gophers Control Force for your gopher and/or mole activity.

Will definitely be using this service again. James was professional and super helpful over the…read morephone! He answered all of my questions and valued my concerns. A tech came out within the HOUR! We were having issues with skunks and they were efficient with the inspection and placement of traps! I absolutely how humane this business is! Not to mention the price I paid was affordable compared to other places I called around for quotes.

When we called about our skunk problem, they were professional and very kind. I loved that they…read moreprovide the service add ons and give you the options on what you want to do. Felt like an easy process and based on the quotes I received from some other places, these guys were the most reasonably priced and STILL did an excellent job. There were 2 skunks that were captured within 48 hours. I really enjoyed the service from the this business.

Highly recommended these guys were upfront about everything. The made sure I was crystal clear on…read moreall the reasons why the rat situation was happening. They made sure to confirm when to bring them on (now not the right time, they said good to wait until remodel is done, so trustworthy behavior vs just starting now when the problem could come back since remodel has garage door open all day still). These guys are good value and legit. I can see why they have so many good reviews. No bullshit. Good communication. Empathy. Professional. This is how to run a business.

I had a great experience with Pest Control Experts when I needed help with a pest problem. The…read moretechnician was professional, explained the treatment clearly, and arrived on time. The pricing was reasonable and the service was handled quickly. I would recommend them to anyone looking for reliable pest control in

Have lived in Los Altos for 40 years. Had moles in the yard for the first time. No idea what to…read moredo. Found Figueroa's on-line and reached out. Santos Figueroa was fantastic. Came to the house the next day. Set traps through out. Came back in 2 weeks to check (& remove 2 moles). Then another 2 weeks later to pull his traps (& remove 1 more mole). Price seemed very reasonable but I also found him to be very easy to work with. It's a simple process but it's not easy. He's earned a 5 star referral. Mike

The service that Santos provided was excellent and reasonably priced. In our case, he came once to…read moreset traps to catch our mole/s, returned after 2 weeks to check the traps and came back two weeks later to check the traps again and remove them. Highly recommend!

Very very good at what they do. Had a complete oppossum family living under my house. They found…read morethem and removed them. Great attitude great value fantastic service. Can't recommend them more.

They were one of the best service provider I dealt with for a long time. Good price, great…read morecommunication and service completed on a short amount of time.

We are currently working with Daniel on a ground squirrel problem. From first contact with Daniel…read morehe has been pleasant and attentive. He was able to come assess the situation the next day and come up with a plan. His prices are very fair! He always responds to my questions and regularly comes by to reset the bait in the traps. I trust that we will get the squirrels under control (I had no idea they were so crafty!) and we will continue to use Daniel for similar services in the future!

Highly recommended! Daniel responded quickly to our inquiry and was patient in answering all of my…read morequestions. We had a ground squirrel infestation and a raccoon that needed to be taken care of. He came by at a convenient time to set up the traps. He set up multiple traps around the property. Unlike other outfits, he didn't charge extra for extra traps and his squirrel traps allow for multiple squirrels to be caught at once. The ground squirrel infestation improved quickly. The raccoon took a bit of patience but Daniel got him in the end. All in all, very happy with Daniel's service - professional, prompt and things were done right! If anything else comes up, he'll be my first call.