I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

We requested service to trap moles and gophers in our yard. Chris and his team came to install a…read morenumber of stakes in the backyard where it looked like entrance to the underground. They came one week after that, for 3 consecutive weeks to remove any caught animals and reinstall the stake according to new observation. In between, when they were in the neighborhood to service other houses, they also came by to remove the caught animals. They caught 4-5 over time and we haven't seen them since. We would definitely use their service again next time we need it!

Thorough! Experts. Honest. After a squirrel was removed they identified all the troublesome…read morepotential entry points top to bottom. Before everything was addressed they laid out traps and serviced them for rat troubles, Good crew members every time,

When we purchased our home, the previous owners claimed they had eradicated a prior rat…read moreinfestation. Unfortunately, after we moved in, we found that the crawl space was full of rats. Over the next two years, we hired two different companies to perform full removal programs. Both claimed they had fully inspected the crawl space and eliminated all entry points. Unfortunately, when the rats came back, neither company honored their warranties. We then hired 3 Step Rodent Proofing. During their inspection of the crawl space, they found and documented with photos all of the entry points they identified and sealed. In addition, the service technician discovered a water leak and showed us exactly where it was located. We would have never known about this leak without the photos he provided. We were shocked that the previous two companies never mentioned the leak, which turned out to be caused by a bad water pipe connection from the previous owners' remodel. After the work performed by 3 Step Rodent Proofing, the crawl space was rat-free. We did not see another dropping around the vents. About a year later, my wife thought she heard noises under the house. I was pretty sure the sound was coming from our HVAC system, but decided it was better to be safe than sorry. I contacted 3 Step Rodent Proofing, and they had a technician out within the week to evaluate the situation. They performed a thorough inspection of the crawl space and the house and found no signs of rats. They also told me to call them back if we saw any droppings or heard any new noises. Based on our experience, they were the only company we worked with that was thorough, documented their work, stood behind it, and remained responsive after the job was completed.

Very prompt response and appointment! Reasonable and…read moreProfessional and knowledgeable! Will definitely hire again and refer him.

Highly recommended. Hector is honest, respectful, helpful, and great service. I had a gopher…read moreproblem for 5-6 months and tried to extract myself, but failed. Gopher ate 6 of my plants. He came and was knowledgeable where all the tunnels were and setup traps. In a few days he got the gopher. I will call him again. Also his staff member who came the second time was nice too. Price is just right, nothing less or higher.

My front lawn and rear lawn was full of gopher holes. Ronal's brother William put an end to the…read moregopher problem after four visits that spanned two months. William was responsive when I saw a fresh mound appear. He came out the next day to set a trap at the mound.

0 for experience. I…read morehired Gopher's Control Force to get rid of my moles and rats. A few days after the traps were set, I saw the rat traps were the old fashioned ones available at hardware stores for less than $8. I was being charged $150 a month for that! Additionally, the traps had no bait. When I contacted the business, he quit! The next day, they called back and acted like nothing was wrong. When I called them out on quitting, they said it was a language barrier. Really? The owner had no problem selling himself to me and setting up my program. I bought 8 rat traps for $40 and caught 4 rats the next day. I've caught a total of 7 rats and found where they were getting under my house. I filled the holes and the rats are gone, all for $50. I had cheese at home that I used.

When we called about our skunk problem, they were professional and very kind. I loved that they…read moreprovide the service add ons and give you the options on what you want to do. Felt like an easy process and based on the quotes I received from some other places, these guys were the most reasonably priced and STILL did an excellent job. There were 2 skunks that were captured within 48 hours. I really enjoyed the service from the this business.

Big thanks to James and the team. We had been hearing some noises in our walls and weren't sure if…read moreit was raccoons or rats. Called One Stop and their tech James came out the same day and did a full inspection! Pricing was super affordable compared to other places. Turns out a whole family of raccoons (mom and 4 babies). They did the capture and we added on the entry point sealing where the mom broke into. Great service overall.

I forgot to post this a couple months ago: Father and son duo, fast, efficient, wonderful service!!!read more

Highly recommended these guys were upfront about everything. The made sure I was crystal clear on…read moreall the reasons why the rat situation was happening. They made sure to confirm when to bring them on (now not the right time, they said good to wait until remodel is done, so trustworthy behavior vs just starting now when the problem could come back since remodel has garage door open all day still). These guys are good value and legit. I can see why they have so many good reviews. No bullshit. Good communication. Empathy. Professional. This is how to run a business.

Have lived in Los Altos for 40 years. Had moles in the yard for the first time. No idea what to…read moredo. Found Figueroa's on-line and reached out. Santos Figueroa was fantastic. Came to the house the next day. Set traps through out. Came back in 2 weeks to check (& remove 2 moles). Then another 2 weeks later to pull his traps (& remove 1 more mole). Price seemed very reasonable but I also found him to be very easy to work with. It's a simple process but it's not easy. He's earned a 5 star referral. Mike

The service that Santos provided was excellent and reasonably priced. In our case, he came once to…read moreset traps to catch our mole/s, returned after 2 weeks to check the traps and came back two weeks later to check the traps again and remove them. Highly recommend!

I had recently purchased a home that had a pretty bad rodent infestation in the past. Wildlife…read moreDetectives came out to clean up a previous rodent infestation, re-install insulation, and do some rodent proofing. They were able to come out quickly and complete the work efficiently. There were some hiccups in the project, which happens. The important part is how a business handles those unexpected issues and Yuri was very communicative and made good on his word. Would definitely recommend.

OMG where do I start ? Bats nested in the roof , mice in the…read morehouse , rats in the fireplace ( they had chewed through the chimney siding). The 2 major pest control companies were completely worthless . Wildlife detectives took care of all of my problems ( without using horrible glue traps). Excellent service . Can wholeheartedly recommend!