Wait 35-45 min for a bagel that does not even get toasted (even if you request). They need to invest in toasters! The order once received was wrong. Nothing about this order was correct for a bacon egg and cheese bagel. It had items on there not requested (cream cheese and tomato). Requested egg over easy it comes scrambled and wet. Trying to order online never works and they don't answer the phone. This is the only bagel place in the neighborhood and it's an absolute disgrace. They also are not aware of their own innovatory. Everything seems to be out every week. If your desperate for a bagel then look elsewhere. You have a better chance of getting a bagel from the garbage outside. Go elsewhere as this place sucks. While waiting for my order 8 people came back saying their order was wrong. I never leave negative reviews but this experience was so horrible. If I was starving in a desert and could only eat this place your going to die of starvation due the them being so slow. If you tell them the order is wrong they blame you instead of apologizing for their error and correcting it. They are not customer centric at all. The management needs to reevaluate if they should stay in business. They tell you to order online but they shut down the online ordering on purpose and then blame you for not ordering online. Nothing makes sense. Nothing is correct and the food is below average on a good day. They are so mean and this expense was horrible. read more

The best bagels in the world here. I love how they glob on the cream cheese. There's so much it oozes out. I love that. Have not had one better yet. Friendly staff too. read more

I saw a nice write up in the Tribune about this place and wanted to try it- So, on a busy summer day- with the Farmers Market going a few doors down, this place was jumping- I only wanted an everything bagel- nothing on it- just the bagel- walked in to find- you are supposed to order on line- they will send you a text when the order is ready- Well the guy behind the counter was very busy- said he'd take care of me anyway, he did (could not have been nicer), so I was in and out of there- a bit pricey for just an Everything bagel in a bag- not cut- nothing on it- just the bagel- 3.91 I took it home. sliced it- toasted, butter and cream cheese- it was excellent- would I go back- probably not - too much hassle for a bagel that costs just about 4 bucks- read more

We absolutely love these bagels!! If you are going to order a large amount I recommend doing it earlier in the day as they can sometimes run out. read more

You can't walk in off the street and order a bagel. You have to set up an account on the app, give them your cell phone, email, create a password, add your credit card. Also, you can't see the bagels... I ordered a salt bagel and it must've had 1 million pieces of salt on it. You can't even see the bagel under all the salt. In fact you can't even taste the bagel. All I got was a mouth full of salt. Could only withstand two bites before I had to throw it in the garbage. Such a waste. read more

The salt bagel is the most disgusting thing I've ever tasted in my life, I had to throw it away as it was inedible. DO NOT ORDER WASTE OF MONEY read more

Good bagels, but stupidly overpriced, stand offish staff, always out of stock, and stops taking orders early. It's almost like they don't want your business? read more

This place is criminally overpriced and gives you the skimpiest of portions. The bagels are decent but there are a million other places I would rather go to over this place that takes blatant advantage of their customers. read more

Gotham Bagels - Bagels Near Me - Chicago, Illinois

Great tasting bagels, and I also had the pumpkin spice latte. Delicious coffee too. Definitely worth stopping by

I would say the best bagels I've had in Chicago! Easily the best vegan/dairy free cream cheese at a bagel place. It runs out of Eduardo's kitchen in the morning, so look for that sign if you're going and if it's a nice day, sit on Eduardo's patio and enjoy your bagel. Ordering is all online and super easy and it'll give you an estimate of when your order will be ready. They'll text you when your order is ready, which is super nice since they're really popular on weekend mornings! read more

I've never had a greasy bagel! Unfortunately it was so oily I couldn't eat it. Very good cream cheese though.

Good bagels, horrible service concept! Instead of offering an order ahead of time "option" (which is smart) they "require" it, ostracizing an entire potential customer base. When you arrive, no one says hello or acknowledges you. Once you place your order online launched by the QR code in the restaurant, it takes 30 minutes for them to fulfill it! We're not talking about a gourmet dinner...they need to put six bagels in a bag! Nope can't do that, even though you are standing in the restaurant! read more

My wife tried to order bagels online. The website wouldn't take the order so I went in person. The Gen Z behind the counter said they only take online orders. Another person in line said he had the same problem. The counter person said we had to prove there was a problem with the website. I'll never go back after this obnoxious service. read more

They have a monopoly on bagels in Old Town. Overpriced. they are decent bagels but they run out too often and their website is inconsistent.

Another bagel experience, the past 3 times great. Only 1 bad experience out of 20+. Really do love this place. Best bagel in Chicago, no question. read more

We're glad to see that Gotham Bagels have come through the pandemic. The sandwiches we ordered (Hyde Park and Hudson Valley) were delivered as promised and delicious. There was a bit more honey-walnut cream cheese and a bit less fried chicken than in the picture, but no biggie. It was all delicious and the chicken was nice and crispy. The Hudson Valley veggies were very tasty, a nice combination of flavors. Expecting a typical dill pickle, we were very pleasantly surprised by its spiciness. We look forward to enjoying our half-dozen of Chicago's best bagels over the next few days. read more

Don't go here on a Saturday morning unless you want to pay $20 and wait 45 minutes for a hard, cold bagel. The online ordering system cannot properly manage the amount of orders. The staff were extremely overwhelmed and short with the customers. The waiting area is small and chaotic with customers waiting for late orders and customers returning orders because they were incorrect. Has potential but needs a better structure in place and more staff to manage busy days. read more

Ordered bagels for work. Overall they are good but I feel like they were slightly too salty.

Okay but very salty. Not great taste or quality for the price. There are better options available.

I was very surprised to find this little hidden gem. Love that you can order online and it gives you a quick response when your food will be ready. Loved the everything bagel with scallion cream cheese. Perfect fluffiness and texture throughout every bite and they are not shy with cream cheese read more

First off, the bagel sandwich was incredibly good, probably the best I've had in Chicago. However, 2 sandwiches should not be a $35 breakfast after tax and tip. The prices are absolutely absurd and need to be reevaluated if they want consistent customers. Also, please don't tell customers your order will be ready in 10 minutes if it will actually be more like 25. Again, great bagel but price and service need improvement. read more

mmmmkkk this bagel was SO GOOD! I got an asiago bagel with veggie cream cheese. Firstly it was HUGE so spending $5 on it was worth it. Secondly it was so doughy. They're only doing online ordering right now but it's usually ready in less than 20 minutes! Great service. read more

There really are not that many solid bagel spots in chicago (whyyyyyyy!?) but I'm so excited to say that this one is legit! Picked up a sesame bagel with scallion schmear today, and one of their creative bagel sandwiches, the yellow C.A.B. - both were sooooo good! Please go here when you're getting that good bagel craving - it's worth it! Just pre-order online and pick up is easy! read more

Good bagels, giant bagel sandwiches. Got latkes too, pretty yummy! Solid bagel place in the area.

Great bagels, probably the closest you can get to NYC bagels in Chicago but the prices, pretty outrageous. I was willing to spend extra to try it for the first time, but wouldn't come back due to the steep prices. I just can't justify it. A bagel w/ cream cheese is $6.25 and they don't even toast the bagel. I also ordered the bacon, egg and cheese breakfast sandwich. Good but worth $11.25? Definitely not. read more

I recently got carry out from Gotham Bagels. I have heard a lot of hype about this place opening a location in Chicago. This place totally lived up to that hype. I got two of their bagel sandwiches for lunch. I got the classic cream cheese with lox. I also got a one that was a bit more eggy, the OMFG on a sesame bagel. First, I will discuss the cream cheese and lox bagel sandwich. In addition to cream cheese and lox, I got tomato and arugula on it. This bagel sandwich lived up, and exceed, the standards for this classic. The bagel was well made and the lox was tender and yummy. Next, the OMFG was a good version of chicken sandwich. It is topped with bacon, a fried egg, cheddar cheese and spicy aioli. The chicken was tasty and the it delivered a very nice heat level. You can't go wrong with either one of these bagel sandwiches. I look forward to trying the other bagels and and sandwiches from Gotham Bagel. read more

Gotham Bagels - Cream cheese with lox on an egg bagel - Bagels Near Me - Chicago, Illinois

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As a bagel-spoiled New Yorker, I am pretty picky when it comes to bagels but was pleased to discover this gem around the corner from my apartment. I would say this is the best bagels and lox I've found in Chicago! My only complaint is that they do not serve whitefish salad :) read more

I don't enjoy ever writing bad reviews. We eat out several times a week, but today's experience was so awful, I'll never return, and I suggest that Gotham take measures to improve users experience on many levels. My son and his girlfriend are in town. She really wanted a Chicago everything bagel. I sent them (without reading the reviews first) to Gotham's because it's in walking distance. Had I known ahead that 3.6 stars were on Yelp, I would have had them skip it. They arrive at 11:02am, and I text him my $16 bagel sandwich order (they have to do it online only- stupid). They both wanted an everything bagel w cream cheese but when they would click to order (it was still black at the time), it would not add into the cart. It eventually grayed out in a minute or two. They kept attempting to oder the everything bagel online for 10 minutes refreshing the browser. My son eventually makes his way to the front of the line where he asks the manager (whose name for privacy starts with an N). He explains they've been there for over 10 min attempting to order EB's and she says oh, because we are out, but they'll be out in two minutes, just wait and they'll come available online. He said she was in a rush and wouldn't help him anymore and was dismissive b/c she had too many people in line. So he went to sit in the restaurant and just ordered my sandwich and he chose another flavor bagel that was available (that he didn't even want) and placed the order in at 11:18am (knowing mine would take longer to make). It gave him a 30 min wait time. First of all- if you have to wait 30 minutes for a bagel once you have ordered it- you are not running your store correctly. Second of all, had he been able to order her Everything Bagel at 11:05am when he initially tried to, the wait would have been less time (at worst they would have all been out at 11:35am). He spends from 11:05am until 11:40am attempting to oder his gf an everything bagel for 35 minutes. He refreshed it every few minutes (I have several of his screenshots with many of the bagels grayed out and time stamped), he even changed browsers on his phone and went to the online order system. I called the store to talk to the manger and explained what was happening at 11:41am. Nobody should have to wait that long to order a bagel or to get their orders, and certainly if you are going to be a bagel place, have your bagels available online to order. After 11:30am, 9/10 of the bagels were grayed out on the screen for 15 minutes. She tells me that she can't see my son and there are only 4 people in line. Duh, he was not standing in line as he was just attempting to wait for the bagel that she told him 30 min ago would be available. She then twisted my words. I told him he was in the restaurant. She said there are only 4 people in line. She obviously could not see him from behind the counter because the seating is behind a wall. I said they are just waiting for an everything bagel, she said they are coming out now. He said it's the worst experience he's ever had. I asked her to immediately refund my money, I just wanted them to leave since I had paid for it on my card. She said we have the EB bagels coming out now., I'll get him one. Had she just given him an EB bagel and refunded my money (by the way, I spend alot of money on dining out- it was never about the money, but about the principle) I would not be writing this review. She said if I refund your money, will you not write a bad review (I told her I was going to). My son walked up at 11:45am, and it took her until after 12pm to tell him she'd refund his money later and she didn't even give him the one bagel that we went in there for that was the reason for an entire hour delay). I finally walked in at 12:10pm and had a stern talking with her b/c she had not taken care of what she told me she would take care of immediately. I said I asked you at 11:45am to immediately refund my money- yet somehow she thought making my son wait 15 MORE min and asking him if she could do it later was ok. He's a really nice kid. He said ok, b/c he didn't want to deal with her anymore and just wanted to leave. He said I'd pay $25 to leave.She asked me to wait. I said I'm done waiting. I don't care about your long line. I think the fact that my kid walked in over an hour ago for 3 bagels is enough. I had her refund my money on the spot. I don't need to get a speech about the wait time on the app. If you have half of your bagels not available to order when people have a multi bagel order and your wait time is hovering at 30 min AND you can't fix a problem immediately when someone explains the problem. My son said she was dismissive of her, and she was on the phone with me, and then I have to leave my house to talk to her myself and have her tell me the handful of people in line are more important than me given over an hour of waiting to eat b/c this bagel place is inept. Just skip it. read more

I was so excited to hear about Gotham Bagels opening in the Gold Coast because there aren't many good bagel places in the area. I was finally able to try them today, and I'm so glad I did! When I first went to order online, they said they were too busy and not accepting orders, but I checked again an hour later and was able to order. My boyfriend and I ordered the fried chicken sandwich and the one egg sandwich and we were surprised that the total was $25. We both agreed that the bagels were amazing, but very pricey. I am excited to come back to Gotham, but will have to save it for a special occasion due to the prices. read more

This is my favorite bagel place in Chicago. My boyfriend is from the east coast and loves his bagels. He had yet to find a good bagel place that is comparable to the east coast bagel places until this was recommended to us. If you are looking for a good New York style bagel in Chicago, this is your place. The Chicago location is located within another restaurant and you have to order online. I personally enjoy the egg everything with cream cheese but my boyfriend is a fan of the bagel sandwiches. The only downside is how expensive the bagels are. With the price of the bagels, this definitely isn't an every weekend type of place but is a great bagel place if you are looking for a top notch bagel place. read more

Yow-za! What a bagel! Not a connoisseur by any means, but there is no way to deny the excellence of the everything bagel, pickel, and Lox Bagel. I look forward to finding excuses to drive very far to buy more bagels. read more

FIRE bagels proven by the influx of business! I went for my first time without knowing i would receive a text when my order was ready. they gave me a giant bag of chips for the wait even though it was my mistake. it did take a while but that place is printing money. i will be back!! read more

Fantastic bagel! Order online and have it delivered or you can pick up. Quick service & fresh bagels every time!

I would give it 5 stars but the woman working the front counter had an attitude for no reason. She was rude. I would put her name in here but she didn't have a name tag. But the bagels were fire. read more

This place is WAYYYYY overpriced. Were the bagels boiled in Jesus' tears before they were baked? I highly doubt it, but they still charged 6x the amount of what a bagel should be. The everything bagel is way too salty. Overrated is an understatement. Best bagels go to NY bagel & bialy on Touhy Ave in Lincolnwood. Reasonably priced and 20x better. read more

Oh my god... these bagels are so good!! It won't let you down,. These bagels are done right. If I could have one thing in this world ever. Gotham Bagels read more

Why does it cost $25 for a dozen bagels in Chicago and $13 in Madison? Do they drive them down daily. The price difference is ridiculous! read more

Love this place! The only thing lacking is more publicity that it is here. It's open in the morning until 2pm in the Eduardo's Ent space. Bagels are incredibly fresh. Creative suggestions or customize your own. read more

Would def be 4/5 stars if Jennifer at the desk didn't have an attitude. Maybe don't work customer service if you have a stick up your butt.

Highly touted Brighton Beach was a big disappointment. Watery mess. Bitter greens. Couldn't taste the lox. You'd be better off picking up the ingredients at the Jewel and making your own. read more