Wow, what a gem! This place reminded me of the early 90's…read more. I felt younger visiting this place! The ceilings are lower and the place is huge . The staff was amazing.everyone knew me by first name. We stopped in Virginia City which was ok and Reno was packed!

The room itself was about what I expected, so I don't have major complaints there. My issue is with…read morethe valet service. In the morning, we waited over 30 minutes while valet staff searched for another guest's lost key. Later that same evening, we ended up experiencing the exact same thing ourselves. The valet staff lost our key and it took over 20 minutes for them to locate it. They did not think to hire more staff for the busy Memorial Day weekend and the basketball/volleyball/adult softball tournaments that were going on in the area. The night before we had to leave our car halfway in the street because valet was so backed up. The guest service manager told us to leave it half away in the street. The next day the same manager blamed the desk agent for losing our key when they did the same thing in the morning when she wasn't there. Unfortunately, this caused us to be late to a magic show we were attending at Grand Sierra Resort. I understand mistakes can happen, but seeing the same issue happen multiple times in one day shows a serious lack of organization and professionalism. Valet should make the experience smoother, not create unnecessary stress and delays.

Enjoyed a fantastic steak and eggs breakfast on Saturday. Can't beat the price and it was…read moredelicious! My son had the country scramble. Good atmosphere. Great food. Service friendly and prompt. Good prices.

Legends Bay Grille.... Came in on an early Saturday morning…read morefor the pork chop breakfast. Staff were amazing, attentive and friendly. Pork chops came pan fried with country gravy (I put the gravy on the side) eggs and country potatoes..... One of the best breakfast I've had in Reno in a while. Pork chops were crispy, seasoned great and not too thick. After having this great meal the server told me that the menu changes out often (very unfortunate) so as of May 16, 2026 they are no longer on the menu. Hopefully it's brought back because you can't find much at legends that you truly enjoy eating and this is one of those meals.

A desti action report, Peppermill Resort Reno has many things to offer. Our room was on the 14th…read morefloor with a nice view. Anthony checked us in, very professionally. The room was clean and accommodating with basic amenities. We used their Tuscana Spa for pedicure and massage services and lovednit. Last night we ate at Chi, their Asian fare diningroom and loved it, too. There isca Walgreens about 2 blocks to the right side of the resort, and I found it very convenient. We had coffee at their coffee shop this morning, wishing they had a Starbucks. But their coffee was very good. We watched the Marocco vs Canada game in the lobby and had a margaritas and a Cranberry Juice. The bartender was super friendly. Our children will join us tomorrow. But we like everything so far. Not fancy like Vegas, but personslized.

Tight slots. Only place Ive seen where I regularly get less then $10 on bonus rounds or fire orb…read morebonus rounds on Dragon link where other places Im getting at least in the $20's if not $100 plus dollars on those bonus rounds They need to re tune or reprogram their machines

Hell yeah love GSR. Room was spacious, clean and well maintained…read more The food at all the restaurants we ate at was delicious. Staff are all very friendly. Pool is nice, needed a cleaning after the hella windy day blew debris in it nonstop. Life guards were attentive. Spa level had the kids arcade, bowling alley, shops and white rabbit theatre. So much to do. Housekeeping was very short staffed, our room wasn't able to be cleaned daily, needed to call for towels etc. Valet is busy as hell too. Takes 10-15 minutes to drop your car and 20-30 to get it back.

Another year visiting this place, and unfortunately, not much has changed since my last stay. We've…read morebeen here since last night, and I wanted to share some of our experiences. The room was okay--nothing special, but no major complaints. The Starbucks is always packed, which seems to be the norm here. Today, I visited the Second Street Marketplace downstairs. The young employee who assisted me had very poor customer service. He didn't acknowledge me, didn't offer a bag for the items I purchased, didn't say thank you, and seemed more interested in chatting with his coworkers than helping customers. Based on what I observed, I wasn't the only customer having issues with him. We also requested housekeeping service for our room. We were informed there would be a charge, which was fine with us. However, after the service, the room looked exactly the same. The bed was made, but that was about it. Now, let's talk about the restaurant downstairs. I ordered a steak, but they brought me chicken instead. I clearly told the waitress I wanted steak. When I pointed out the mistake, another older employee insisted that what I was served was steak. I'm pretty sure I know the difference between chicken and steak. Fortunately, Teddy stepped in, listened to my concern, apologized, and had my order corrected. That is what great customer service looks like. Even our waitress suggested that I just eat the chicken, but guests should never be told to accept something they didn't order. The casino and the room itself were good, and I enjoyed those aspects of my stay. However, many of the staff members could benefit from additional customer service training. To corporate, management, the CEO, owner, or whoever is responsible: please invest in better customer service training. Your guests deserve a better experience. #CustomerService #Management #Hospitality #GuestExperience

Glad they brought the awful awful back to Reno! I used to drive up from San Jose for the weekend…read moreand the awful burger was a must. When I heard they were back at Baldini's I had to get it! The service was great but took awhile to get the burger. I like how they stack the box and give an extra box of fries. I'll definitely be back

Welcome to Baldinis: Where the worst things happen…read more The only reason they are getting two stars is for the food. DO NOT COME HERE TO GAMBLE AT ALL COSTS. Period. I've been here at least 20 times and every single time they widdle down your money and you will leave with nothing you came in with. Slots are horrible, Keno never hits, not sure about video poker but I'd be willing to bet (with a much better chance at winning than if I were to bet anything here) that the poker is garbage too. Standard service, not anything to write home about. This is clearly a hang out spot for people that are already poor and Baldinis makes good and sure they stay that way. You know how you walk in a casino and hear or see lots of people hitting jackpots? Not this place. Just people chain smoking to calm their anxiety of getting robbed once again by the infamous Baldinis. Terrible casino. They will try and hook you with promotions but they are only to get you to show up and feel like you have a chance at winning something but you will indeed win nothing so save yourself the headache and go somewhere else. Of all the Casinos in Reno/Sparks the places that hit the hardest have proven time and again to be Sierra Sid's (right down the street on McCarran) and Peppermill. I've given this place too many chances to redeem themselves but I always walk out of here irritated. They don't even give you small wins on any of the machines to break you in at even or slightly above. Every machine is the same thing: win slightly less than you're betting to chase a dragon that does not exist. Food is notably priced but again that's the only reason I'm giving 2 stars. As a Casino this place is more than deserving of a full Zero Stars.

Omgosh! This was an amazing show and @Ben Nemzer really brought great energy and humor, and…read more@Angela did an amazing job by making sure the wardrobes for everyone were top tier!! Do yourself a favor and check them out in Reno or a theater near you! Love, love, love this production!

I made a reservation at El Dorado in Reno back in June 2025 for a three-night stay…read more(Tuesday-Thursday, checking out Friday) in April 2026. After nearly 10 months of planning, I expected the basics to be handled correctly. When we checked in, we were given a double room instead of the King room we reserved. I went back to the front desk and was told that because they were oversold for Thursday night, there was no way to move us into a King room at all during our stay. That explanation didn't make much sense--they confirmed they had King rooms available Tuesday and Wednesday, but because of the Thursday overbooking, they couldn't honor the reservation for any of the nights. So even though I booked months in advance and had already arrived, I was effectively bumped in favor of guests who hadn't even checked in yet. To make matters worse, only 2 out of 5 elevators were working the entire stay, which led to long waits (up to 20 minutes to get down in the morning) and added frustration. After the fact, I looked through other reviews and saw that this seems to be an ongoing issue, not a one-off situation. Between the reservation not being honored and the operational problems, it was a pretty disappointing experience overall. Skip this place.

Cool locals spot. The employees are nice. Machine selection is very good. A decent spot to unwind.read more

Typical local dive casino I frequent it two or three times a month. My main complaint is that the…read moremachines are FILTHY! No one comes by to wipe off the ashes, spilled drinks and just plain nasty !!!! Bring your own sanitation wipes as they do not have any dispenser like other casinos. Must be a cost cutting measure.

$1 Coffee! There, I said it. Yup, it's true... cheapest cup o' Joe in town, and it's good!…read more Another new-to-me find that I'm happy I found. My job recently sent me through Sun Valley many times a day. I saw the building, noticed the 2-story parking garage and the large, well-lit parking lot, and always something interesting on the marquee. So, on a bright Saturday morning that allowed me a day to enjoy sleeping in, I decided I was gonna finally get up to Hobey's for breakfast. I was impressed with the layout of the casino floor; a short straight walk to the Cafe entrance. A warm, inviting acknowledgment at the podium, and I'm seated right away. Within a few minutes, a super-friendly waitress is at my table pointing out their new menu... and the Breakfast Specials. I chose the Bacon Breakfast Sandwich and a Side Order of B&G's; I plan to have leftovers. I made a wise decision. The gravy is your typical cafe-style, white and creamy, but I swear I could taste a little extra Chef Love. A secret ingredient, maybe. My coffee cup was NEVER empty, and I didn't feel rushed to finish my meal. It was a morning well spent.

NEW OWNERS STRIKE AGAIN…read more Why would someone spend millions to by an established local treasure that's been serving us perfectly for 35 years & destroy it ?? Start by walking in the doors and immediately have to maneuver through a maze/glut of slots to get anywhere. They removed the smoke cleansing machines & now it smells & looks like an opium den. The foul odor of tobacco now permeates itself right into their dining room. They've moved every booth & table for reasons known only to the thoughtless management. They removed the seniors & youngsters items from the menu, cut the choices by at least by 50% & of course raised the prices. They even removed the recently remodeled bathroom's from the restaurant. Now you have to walk all the way back to the building's entrance to find one. Let's not dare mention the destruction of employee morale and removal of their employment benefits. Perhaps they should concentrate their growth to Las Vegas where people don't know any better or don't care. They have ruined a locally owned business with their corperate greed, lack of thoughtfulness or concern for what the local community, the ones keeping them in business, actually wants.. This is Sun Valley, Nevada not Beverly Hills, California