Alfredo of Great Park Plumbing basically swapped out aging fixtures from my two showers. He started by cleaning the drains too! Alfredo is a big guy with a big heart! He tries to please and he followed through. He even exchanged a part that did not fit well for one with a better fit and better look!. I was amazed that he followed through. There are many people answering the phone, but you have Alfredo as your plumber, I think you will be pleased. read more

Amazing service and most importantly, fair pricing! I shopped around several companies and most quoted me outrageous pricing, making me feel they were taking advantage of me. Dave was fast to respond and get me on the schedule quickly and Robert was such a pleasure while he fixed my toilet flange. 10/10 recommend read more

Alfredo and Max did a great job removing my old kitchen sink and installing the new sink and faucet. They were diligent in checking for any potential leaks and in cleaning up the area after they were done. Would definitely recommend Great Park Plumbing. read more

My kitchen sink backed up this morning and I saw this company recommended on a local Facebook group. I talked to a lady in the office who took my information and said someone would call me back soon. Within 5 minutes I got a call from someone who apologized for not picking up when I first called! They had a technician out within a few hours who was professional, friendly and competent. He got my drains cleaned out and it was at a reasonable price. I would not hesitate to use this company again - highly recommended! read more

This company is a horrible and insulting joke! They were hired by my HOA to investigate a leak that in front of my property, but in an area maintained by the HOA. The "plumbers" showed up without any tools and started digging around with their hands. When they could not get far because of the roots of the HOA plants, they left stating that they would need to get approval from the HOA. When they never again appeared, I contacted the HOA and was told that they claimed that I was argumentative and would not let them complete their assessment. Despite not being able to make such an assessment, I was allegedly argumentative because I didn't like their determination. Uh yea.....some logic would work here. Today I received correspondence from my management company demanding that I pay their bill based on the allegation that I stopped their determination because I did not like their determination (now my head hurts).y neighbor was out there with me the entire time that these plumbers were present and can attest that there was not an argument and that these guys left pending approval from the HOA to remove the plants. Of note the HOA since had another company come in and allegedly repair the line without having to remove the plants. Guess those guys showed up with tools. As discussed, my neighbor who owns the premises located at 81 rue Monet was present the entire time the plumbers inspected the leak area. Their assessment was that the leak was from the irrigation system (which was proven to be a fact) and that they would need to return with tools once they received HOA approval for their proposal. Of note. On the date at issue, they did not come with tools and were digging with their hands. They could not dig any further because of the roots from the plants owned and maintained by the HOA. They stated that the plants and tree, which are the responsibility of the HOA would have to be removed before they could make any further assessment as to the location of the leak. Nonetheless, it was their opinion that the leak was caused by the plant roots and that said roots likely also damaged the main waterline. After receiving the correspondence from the HOA, I attempted to contact this company to inquire about their allegation of having to leave because I was argumentative. The man who answered the phone (who. refused to give his name and presumably was the owner of this company) was extremely rude and verbally abusive after learning that I had video and photographs documenting that the plumbers did not have the requisite tools (again part of their reason for leaving, the other part being that they needed HOA approval to remove the tree and bushes to find and fix the leak), screamed at me stating that I did not hire them and therefore I would have to contact the HOA about his fraudulent report, and then had a woman answer the phone who claimed to be his answering service. It is apparent to me that this is not a professional organization. Hire at your own risk. If your HOA hires them, move! read more

First off, I gave them a sizable lead/job for a friend of mine because I heard about them from another friend. Dave, the owner, scheduled our first appt without my confirmation. Realized his mistake later that day and said, sorry I missed your text. Rescheduled with them and was there literally 3 mins after the plumber tech arrived. He left within the 3 mins. Dave the owner proceeded to text me "don't call them again and schedule with someone else." He claimed that we stood him up 2 times now. Clearly the first one was his mistake and the second one we were late by 3 mins within their 2 HOUR WINDOW timeframe they gave us. Based on what his tech told me, it's clear this guy is just overwhelmed with his job. Don't bother using them. They make you feel like you're not valued and won't give you the time of day. REPLY: 20 minutes??? Yeah right. Dude, here's the pics. Cameras don't lie. People do. We never officially set the first appointment. That was your bad for making it. See the text in the pic. The second appointment, your guy waited 3-4 mins MAX. Check in the pics the time he first arrives and the time you texted me. The only reason it took my wife and I, seen also in the pictures, as long as it did to get into our home, was because you were arguing on the phone because you were being such a jerk. You just clearly don't care about your clients. That's obvious. Check yourself and your employee. You're liars. read more

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Great Park Plumbing is the best!! I had a plumbing emergency and Robert from Great Park Plumbing came to the rescue on very short notice. He was professional, respectful, and honest, providing a fair estimate without any upselling. The work was completed quickly and efficiently, with great attention to detail. Robert even took the time to explain maintenance tips and left the area spotless. I highly recommend Great Park Plumbng for their outstanding service. I've been searching for my go-to plumber for years, and I've finally found them! Five+ stars!! read more

We previously used Great Park for our whole house repipe. This past week we suddenly had a leak in our kitchen pantry that we discovered late in the evening. I called Great Park and they paged the on call plumber which turned out to be the owner, Dave. Dave calmed me down (water coming out of the wall and into your kitchen is a bit stressful) and said his team will be out first thing in the AM. As promised, Fredo and him showed up first thing the next day and discovered the issue (which was not related to the repipe). They made a quick and efficient repair and advised us even how to proceed with the situation. They were professional, thorough and very knowledgeable. Would highly recommend Dave and his team! read more

Great Park plumbing guided us on a Sunday to manage a leak, then promptly arrived as soon as they could to identify the location, seal it, and reroute using pex pipes. I'm grateful to Dave, Sergio, and Robert. Robert installed our Flo water monitor as well. Thank you for your help, comparable pricing, and support. read more

I had a really good experience with Great Park Plumbing. What I really appreciated is that this is a small business with a small team, which is great because they work well as a team take the time for you. Dave, the business owner, is very responsive and helpful and was patient with me to explain things and what/why he is doing what he does. I had a major drain blockage in my kitchen that needed a major clean out and he his team really put time and effort into finding a resolution when the typical methods didn't work. They went through the usual looking at the garbage disposal, the T trap, the air gap, etc. (The fact that I listed all of these from knowing zero about sink plumbing shows how communicative the team is) I haven't had too much experience with plumbing so it is comforting to have this type of support. Don't be afraid to ask questions guys! That is what you need to do if you want more detail on the job! The pricing seems relatively competitive: though I always recommend everyone to shop around for quotes. They do offer you a free quote so there is no harm in getting a quote from Great Park when you look around. Personally though, I think the extra time and dedication you get here would be worth coming here. read more

My HOA contracted GPP to take care of a slab leak. First attempt: they capped and bypassed a wrong pipe and called it complete. Couple hours after they left the leak was back at exact same location. 2nd attempt 4 days later: they came back and did half of the work and almost called it complete until I noticed that they had skipped half of the work. 3rd attempt later on the same day: they completed the remaining half that was left out but they tried to cut corners and missed the connection to master's bath. So far it's been 2 weeks and we still don't have water in master's bathroom. I guess with GPP it's not common sense to check your work after work is "complete" I told HOA that GPP is not allowed to come back to my property ever again. read more

Our water heater stopped working, I phoned Dave at Great Park Plumbing at 8am and he had Robert out to our home by 10:45am. Robert diagnosed the issue was two broken parts which were still under warranty with Bradford White. He phoned and ordered the parts to be held, drove to pick them up and had the repair finished before 1pm. Amazing service by an amazing company. read more

Requested service due to a toilet leak. Plumber was professional and thorough. Didn't feel like he was overselling or trying to find things to make more money for the company. I feel like this is hard to find these days. I highly recommend this company and will continue to use them again in the future for all of my plumbing needs. read more

My 75 gallon water heater which was 11 years old started leaking last night around 6:30 pm. Called Great Park Plumbing answering service and Dave (the owner) called me 10 minutes later. He spent 20 minutes with me in the phone and gave me a very fair and accurate estimate. His associate,Sergio, brought the new heater and installed it at 8:45 this morning. GREAT PROMPT SERVICE, GREAT PRICE: I'll be doing business with Great Park Plumbing for years to come. Thanks guys, Shawn Tustin Ranch Estates read more

Great Park Plumbing has been my go-to plumber for at the past 4 years, for both my own home and several rental properties. Dave is extremely responsive and I highly recommend Great Park Plumbing. Every plumber that we have worked with from Great Park Plumbing has been excellent, including Dave himself. They are honest, and pricing is fair. Also, they are usually able to come out to do the fix very quickly. I also appreciate that they keep the work area very clean, and clean up after they work is done. From sink installation, clogged pipes, and anything plumbing related, they have done a great job each time. read more

Best plumbing company in Oc . Dave the owner is as honest and fair as a plumber gets . Great technicians . Sergio is the lead plumber . Best plumber you could have in your home . read more

The dreaded repipe was needed at our home. Being that we live in Coto De Caza, I checked our Facebook page for a good plumbing company. Most responses were for Great Park Plumbing. After calling, Dave set up a time to come by for a quote. He was fast and came right on time. I really appreciate that he was able to complete our project while we were on vacation. We came home and all of our holes were closed up, drywall and texture was amazing. The prices were very good and the team of workers at Great Park Plumbing were very respectful of our home. I would highly highly recommend this company for any plumbing needs you may have. read more

Unfortunately, the plumber was a no show at my appointment time and no one at the office was able to get ahold of him or attempted to reschedule with me. Doesn't seem very reliable so will go with another company for my projects. read more

I can't begin to start. This is the best place for all your plumbing needs. I've been thru 3 or 4 plumbers. This place has the cleanest work and the best prices. Do not go anywhere else if you are looking for a honest solid Plumber. Quick recap. Slab leak. Re route needed. They were 20 percent less than competitor and the work Using these folks now for a tankless water heater. Again the best in the business !!!! read more

Robert from Great Park Plumbing installed a water conditioner at my house today. He did a great job. Very professional, neat and polite. I highly recommend them. Btw, a water conditioner improves the quality of the water to reduce hard water and to increase the life of pipes and water heater. It also makes acts as a water filter and softener. read more

No one ever wants to have to hire a plumber, but when they do they want them to be like Dave and his crew from Great Park Plumbing. My water bill was reflecting an unseen leak. We were able to isolate the leak between the meter and house. I had 5 bids, all for the same scope of work. How fortunate for me that the company I liked the best was very competitive on pricing. The crew was fantastic, disturbing my yard as little as possible as the dug a 35' long 20"+ deep trench to install a new main line. When the main job was done they made sure my irrigation and low voltage lighting was back in place and operating correctly. Some of the landscaping may not survive but that was understood before the job began. All and all a great experience (I hope to not need again) read more

Outstanding service! GP completely repiped our entire house with PEX. Dave and his team were professional, courteous, and efficient. Since then I have called them back for two different issues. A leak and a sink stoppage. Both times the rates were reasonable and the work done properly by Alex. A+ read more

We were pretty frustrated that after paying to have a pipe cleared out it was not working 2 days later. We called and spoke with the manager Jay and he said they do not warrantee any work. How disappointing after using and referring them out for years. We had to have Galaxy plumbing come out and remove the material from the line. I do not know if they have been sold but things have really changed at Great Park! read more

Thank you to Dave and the entire GPP team of skilled, respectful, and high-quality professionals. I used GPP services for the first time in 2017. They saved the day when I had a leak in my kitchen. At that time, I knew that if I had any plumbing issues in the future, I would call upon Dave and his team again...without hesitation. In 2022, a middle of the night slab leak discovery caused me to call upon Great Park Plumbing. While GPP fixed the initial slab leak, they also found the second leak. Their skilled technicians discovered what I had suspected, but couldn't find... With multiple leaks, I knew I was going to probably need to re-pipe my house. Although I think we both knew a re-pipe was in order, GPP didn't try and upsell me on anything. They shared options, and their expertise, and in the end, I went with GPP and was thankful I did...I couldn't have asked for a better outcome, despite having a few dozen holes all around the ceiling and walls of my house. In total, there were nearly a dozen GPP employees who were on my property (my house is just under 1,500 sq. ft) working tirelessly to complete all parts of the pipe replacement, pipe installation, drywall, ceiling repairs, and cleaning up. Each person was someone who quickly earned the trust of being inside my house for many hours at a time. Living in RSM means you have a high chance of owning a home with poor pipes that were originally put in by the builder. In our case, we made it just over 30 years. So many other homes on my street have had to re-pipe over the years, and now I found myself in the same situation. I was blessed though, because I chose GPP. I felt like I got the Extreme Home Makeover service, with all my plumbing issues fixed! Communication was detailed, work was done on-time, and most of all, the quality of craftsmanship and repair was outstanding! Nobody willingly seeks out the chance to re-pipe their entire house, but when you find yourself needing to...or even a much smaller job, make sure you call on Great Park Plumbing to make things happen. If I could, I would give six stars! read more

Spoke with owner, Dave, to schedule a tankless water heater flush and made an appointment for the next morning. Jay came out to help us and was on time, even a few minutes early which I appreciate. He got started immediately after confirming the job he was there for. He was friendly, seemed knowledgeable, and worked efficiently. He wore a facemask throughout his time working on the job which made us feel safe and comfortable. I am extremely pleased with my entire experience including getting a quote, scheduling the service, and the service itself. Highly recommend! read more

Great Park Plumbing recently finished a re-pipe after a slab leak on my home, and a re-route of a pipe on our rental property. Dave and his crew were efficient and easy to work with. They did a great job on both projects. I would recommend them. read more

Thank you for over priced service call that was not included in original invoice and for the hole you left in my ceiling. Although you did offer another call to fix the hole you left I did decline as I not that stupid. Nothing good will come of any of this! It's called karma read more

I called Great Park Plumbing because of all the good reviews, but was disappointed. Work was acceptable--no leaks yet--but not the quality I had expected. Among other things, new sink was not quite centered in counter opening and hot and cold supply lines were swapped. Most disappointing, however, was that the company declined to warranty a new tub drain against leaks, saying I had refused to allow employees to open the wall behind the tub during installation; I had not. (The plumber on site and I agreed that it would only be necessary to open the wall if he were unable to get a solid connection between the drain assembly and the waste pipe. He was able to make that connection.) Worse was the fact that I only discovered the work was not warrantied after later receiving a copy of the paid invoice. I protested, but received no response. Because my experience was so different from that of all other reviewers, I thought it worth posting. At least to me, negative reviews are as useful as positive ones when choosing among companies on Yelp. Also worth noting is that this is the second 5-star plumbing company that did not live up to its reviews. I've had mostly positive experiences with other Yelp businesses and services, but maybe it's not the place to find a plumber? read more

I called Great Park Plumbing to get a new water heater. They got back to me very quickly and could come out when I needed them to. They're pricing was much more affordable than the other two estimates I got. I will use them again and I also recommend them. read more

After a service a few years ago that I was very happy with, I called again for a less complicated job, in the evening. I was told if it wasn't an emergency, to call in the morning, so I did, at about 8:15. I was told to expect a scheduling call within minutes, but no one ever call -- ever. It was a simple job -- clear a drain -- so, if that's not interesting, why not just tell me? So disappointing. read more

Robert called, asked me to change my schedule to accommodate him. He then never showed up. When I called he was surly and hung up on me. Please avoid this company if you don't have a very loose schedule. read more

We had a broken garbage disposal. The guys actually arrived early, and were very efficient, personable and safe (during stay-at-home time)! 5 stars. read more

David was excellent, professional, and safe -- which, given the date with the COVID pandemic going on, was very much appreciated. David showed up with a mask and gloves on, ready to go. He responded quickly to our emergency issue and showed up fast. His work was excellent too. We discovered some minor flooding in our garage and an audible hissing from a nearby wall. David immediately and correctly identified the issue. When he discovered not one but three different leaks, he replaced the section of piping quickly and eliminated the issue. We would definitely recommend Great Park Plumbing to those in the area looking for a reliable and safe plumber. For everyone at home now or in the future, this is the plumber to reach out to for help. read more

I've used GPP on a few occasions for various projects. These guys are really awesome! Jay and Alfredo came this week to take care of a clogged toilet. They were not only on time, but early! Polite, knowledgeable, communicated clearly the problem and super clean, leaving our bathroom in excellent condition. Writing this review after at least 1/2 dozen jobs, and they just keep getting better each time. Look no further! read more

Dave is the kinda guy you would want to grab a cold one with. Friendly, professional, super-responsive when I called him about recirculating pump issue, he showed up later the same day to help quickly and easily resolve our problem. He knew we had a time constraint that day and he was proactive enough to send one of his staff before he was available to drain the hot water heater and prep to save time for us. Responsive over texts and gives you a sense of comfort when explaining problems and how best to solve them. He was also kind enough to work with our home warranty company to confirm the repairs and help us get reimbursed. Dave, wishing all service providers were as friendly, professional and just cool as you guys are. Thanks again! read more

Sergio came out and quickly resolved our problem. Our interaction with he and Dave back at the office was outstanding. They were prompt, courteous and reasonable. i strongly recommend them and will make them my plumber of choice for future needs. read more

After reading an article from IRWD, I checked my home for leaks. Based on looking at my water meter, I discovered a small/slow leak. Called Great Park Plumbing bc they got good yelp reviews and bc they specialized in leak detection. David and his crew came out to my home. They were actually early, and called to see if they could get started. After listening to my concerns and asking questions, they started looking for the leak. I was totally impressed that they found the leak in about an hour and had it fixed within another two. They cleaned up very well after and were really pleasant to work with. David and his crew were professional, polite, and efficient. I can highly recommend their services. read more

Was originally referred from Coto Facebook site - first time they came out they did not fix ... so needed to come back. Second time I tried to schedule - three incoming calls and then the owner DAVE called me back and was very angry in his talk and said he challenges me to a review ... so I don't think your plumbing is very good as you didn't fix everything, called three times and never got a return call, when you finally call back you speak to me with rage. REMOVE THIS GUY FROM YOUR LIST. read more

Great Park Plumbing has come to our rescue several times! Dave always responds quickly and understands that plumbing issues are often an emergency, yet he is fair and doesn't overcharge. When we had a pipe leak, he methodically diagnosed the problem and gave us our options. He also helped us with a hot water heater repair, dealing with the vendor to make sure the part warranty was honored. Highly recommend! read more

I'm so glad I found a good and honest plumber! I first contacted Great Park Plumbing through the yelp quote request for a pipe leak in my garage. Dave responded with a reasonable quote so I made an appointment. He was very punctual for my appointment, provided an honest diagnosis, and completed the repair very quickly. He and his partner, Serge worked well together in getting the job done. They were very nice guys. I would definitely call Dave again for future plumbing issues. read more