I was dreading going to a dealership to buy my new car. Historically, I have used online…read morepurchasing for my cars - simply so I did not have to deal with a live "sales person". I must say...this experience was by far the smoothest car buying purchase I have had in a very long time. Matt B. was so pleasant. He did not give me that "sales" guy vibe at all. Thank you so much, I am thrilled with my car!

​ I would give them zero Stars if I could. I brought my car in because my son hit a curb and broke…read morethe tie rod. They tried to charge me $18,000 . I started questioning and they couldn't stop lying through their teeth. At the end of the day they said who cares insurance pays for it so we want to double check and make sure everything's perfect. I looked at him and said that's not what it's about it's about you making as much money and ripping off insurance companies. ​

Service update was due on my Jeep Grand Cherokee, after having a previous good experience at…read moreSchumacher Jeep " Federal Highway " Delray ; I returned to to have the service completed, I met with service writer John Highfield very polite, took the car in immediately, contacted me upon completion received the car back clean & service completed as requested... Certainly I would recommend the service based on my experiences..

I purchased a 2015 Ram 1500 Big Horn from Schumacher Automotive Delray in May 2026 after finding…read morethe truck through their eBay Motors listing. Because I live in Texas, I could not inspect the vehicle in person before purchasing it, so I relied on the dealership's advertisement, photographs, and descriptions when deciding to buy. After the truck was delivered, I discovered that several aspects of the vehicle did not match how it had been presented during the sale. The eBay listing advertised the truck as having a Uconnect 8.4-inch touchscreen with factory navigation. After delivery, I confirmed that the truck did not have factory navigation as advertised. I also discovered extensive rust that was not apparent from the listing or disclosed during the sale. The most visible rust was above both rear wheel wells, but I later learned the corrosion was much more severe. I took the truck to a Chrysler Jeep Dodge Ram dealership in Plano for an inspection, and their report stated, "Vehicle is extremely rusted underneath." They provided repair estimates related to the rust damage totaling more than $12,000. During the purchase process, I also purchased a $3,728 extended warranty after being told it was a "7-year unlimited bumper-to-bumper warranty." However, when I later needed a repair, I was informed that the warranty did not cover the issue. The coverage I received did not match my understanding of what had been represented when the warranty was sold. I contacted Schumacher Automotive Delray in writing and provided photographs, inspection reports, repair estimates, and warranty documentation explaining my concerns. A manager later called me and stated that because the truck was ten years old, I should have expected rust. My concern was not simply that the truck had rust--it was that the extent of the rust and the vehicle's overall condition were not accurately represented before the sale. I requested that any further communication be in writing, but I have not received a written response addressing the issues I raised. My concern is not that I purchased a used vehicle. I understand that used vehicles can have wear and age-related issues. My concern is that the dealership's presentation of the truck--including its advertised features, overall condition, and the warranty that was sold with it--did not match the vehicle I received or my understanding at the time of purchase. Because I was buying from out of state, I had to rely almost entirely on the dealership's representations. I would encourage anyone considering an out-of-state vehicle purchase to independently verify every advertised feature, obtain a pre-purchase inspection whenever possible, and make sure all representations and promises are documented in writing before completing the sale.

I learned an inexpensive lesson today. Don't just make an appointment on the website - call and…read morespeak to a service manager first. My Sprinter has been making an odd noise and I have another 1000 miles to go before I'm home, so I made an appointment here for first thing in the morning. I figured I would spend the day working from the customer service area (assuming could diagnose the problem and could get the parts to repair). I was here at 7:00 and at 7:15, the service manager let me know that they typically hold on to Sprinters for at least a couple of days. Uh, what? He was quite nice about it. The service area is comfortable. There's wifi, there's a coffee machine and they have a small cafe (that wasn't open this early). Starbucks and more within walking distance. So now I'm headed home with the noise and I'll let my dealership back home in Charlotte deal with it. [Review 307 of 2025 - 1970 in Florida - 23869 overall]

I would like to formally express my disappointment regarding my recent service experience at…read moreAutoNation Mercedes-Benz Delray Beach. Today, I brought my Mercedes-Benz SLS AMG in for its annual maintenance. When I purchased the vehicle, I also purchased the Vehicle Care Protection Plus package, which includes four prepaid services for over $2,000. Today was only my second service, meaning I have used just 50% of the package I already paid for. To my surprise, upon arriving at the dealership, I was told that they did not want to perform the service because the vehicle had accumulated too few miles. I was then informed that, if I wanted them to complete the maintenance, they would need to report to Carfax that the vehicle had approximately 10,000 miles, even though it currently has only 2,877 miles. As the owner of a highly collectible Mercedes-Benz SLS AMG, I found this extremely concerning. Falsifying the vehicle's mileage history would negatively impact its provenance and could significantly reduce its future resale value. I immediately expressed my disagreement and made it clear that I was not willing to have inaccurate information reported for my vehicle. Afterward, I spoke with two friends who work at another AutoNation Mercedes-Benz dealership. Both told me this was the first time they had ever heard of such a practice. They explained that prepaid maintenance services can be used whenever the owner chooses, regardless of mileage, and that there is no issue with using all four prepaid services within the same year if the owner wishes. They also suggested that perhaps the dealership was trying to sell me a separate maintenance service or another service package instead of honoring the prepaid plan I had already purchased. To make matters worse, I spent more than five hours at the dealership waiting for my vehicle, including over an hour during which it remained parked without anyone working on it. This experience fell far below the level of professionalism and customer care I expect from Mercedes-Benz and AutoNation. I purchased the prepaid maintenance package with the expectation that it would be honored without unnecessary obstacles or requests that could compromise my vehicle's history and value. I sincerely hope this matter is reviewed internally so that other customers do not have to experience a similar situation. Unfortunately, based on this experience, I hope I never have to return to AutoNation Mercedes-Benz Delray Beach.

On Jul. 11, 26 I decided to look for a new car. I ended up at Schumacher in Delray. Howard Borgen…read morecame up to greet me. I wanted a hybrid. He showed me several I liked and I decided to buy one. The experience was incredible. Professional, courteous AND I got a great deal!! We all hear about the horror stories at car dealers. I highly recommend this dealership. Scott Aijo Delray Beach, FL

The neverending bad experience Schumacher Subaru Del Ray. I decided to live with the negative…read moreresults I received from sales person and the finance clown. I'm old and was not feeling very well the day I bought my car. And they took advantage of that. I decided to let it be. It's only money. So a year later I'm getting the service I paid God only knows how much, because the finance guy gave be contract work sheet that looked like it was made by a five year old, and final contract that was incomprehensible. I made one request; please check and inflate my tires to the proper psi. I'm old and basically crippled and can't bend down to inflate tires. So I'm driving home on I95 and the psi comes up and its still 25 and 27. Wow! Once again they screwed me. They sent me home while my vehicle really isn't safe to drive. And if they didn't do what I asked, I can only imagine what else they didn't do for my very overpriced maintenance contract. And why was my tire pressure so low. Probably because they didn't check last time I came in for service. So I am emailing because I'm so angry I can not trust myself to be civil while speaking with any of you. I will be posting a bad review and contact my congressperson to inform them That schumacher subaru of delray is jeopardizing its customers and the people in general by breaking their contract and sending them on FL roads with unsafe vehicles. I would expect a refund for my maintenance contract. At least at Jiffy lube I can watch them work on my car. Your maintenance people have proven that untrustworthy and a danger to my life.

Corey in Sales is AMAZING!! I wanted to get out of my Range Rover and he got the deal done! He was…read moreso kind and patient.

Hard to believe it took an extra 2hrs in service WHY because they had to wash the car...lmfao…read morelmaothat's even far fetched for a car dealer

We visited the Delray Beach Tesla location to test drive the Model Y and experience the…read moreself-driving technology. One of the biggest differences between buying a Tesla and purchasing from a traditional dealership is the no-pressure environment. Since Tesla team members don't work on commission, the experience felt much more relaxed and educational than a typical car-buying process. The team member started with about a 10-minute demonstration, walking us through some of the vehicle's key features and menu options while seated in the driver's seat. After that, we were able to take the car out on our own for a 30-minute test drive, which gave us plenty of time to get comfortable with the vehicle and its technology. When we returned, the sales manager took time to answer our questions and was knowledgeable and helpful. My only criticism is the lack of follow-up afterward. I ended up having additional questions once we got home, and a quick follow-up call or email would have been appreciated. Unfortunately, when I tried calling the location, I wasn't able to reach a live sales representative. Overall, the test drive experience was informative, low-pressure, and a great way to learn about the Model Y before making a decision.

Federico and Brandon at the Tesla Delray service center went above and beyond. I had an excellent…read moreexperience from start to finish. What really stood out was their attention to detail and their willingness to go the extra mile to make the experience smooth and stress-free. Everything was handled efficiently, and they treated me with genuine courtesy and professionalism. I saw a review that said they were rude at this service center... Maybe that person's Tesla was in "Bad Mood Mode". Because there isn't a rude individual at this service center.

We can't thank Service Advisor Louis Costanzo and the team at Chevrolet of Delray enough for the…read moreincredible service we received. We experienced car trouble on our way home from Miami and were understandably stressed, especially knowing we had a 15-hour drive ahead of us with our two boys. From the moment we arrived, Louis completely changed the situation. He was kind, knowledgeable, compassionate, and genuinely cared about helping our family. He immediately got our vehicle into the service department, arranged a shuttle so we could enjoy breakfast while it was being inspected, and even made sure we had an Uber back to the dealership. Although the issue couldn't be fully repaired today, Louis took the time to thoroughly explain everything, answer our questions, and give us the peace of mind that our vehicle was safe to make the long drive home. That reassurance meant more than he probably realizes. Heading out on a 15-hour trip with your family is stressful enough without worrying about whether your vehicle will make it. Exceptional customer service is becoming harder to find, but Louis reminded us what it looks like. His professionalism, empathy, and dedication to his customers turned what could have been a very stressful day into a positive experience. Chevrolet of Delray is fortunate to have someone like him on their team. If you need a Service Advisor who truly cares about his customers, ask for Louis. Thank you again for going above and beyond for our family. We will always remember your kindness.

Service stinks. 250 per diagnostic and no guarantee they can figure out the problem on a vehicle…read morethey sold you.

Scheduled my appointment with the Robot, who was efficient & polite. Arrived at my appointment…read moretime, but I quickly realized they couldn't find my appointment ‍. The Manager quickly came over & asked for my info, and accommodated me, I asked if my appointment is in the "cloud ", and laughed, she acknowledged, yes. Waited for about a total of 2 hours. The coffee is awful!!! No Donuts or Cold Water while you wait. During the week they have a purchase food counter.

This dealership is shat. I bought a new rav 4 hybrid from them and I had many bad experiences…read moremostly with the staff here. They think people are dumb and don't know anything about cars. They treated me bad mostly when I went to get the compliment service which is included and I had to remind them that I had oil changes already paid for. Once you own your car they will call and email constantly and harass with their stupid cookie cutter emails and scripts for calls. After I've told them several times in writing to never contact me they still persist. Nothing against Toyota as a brand just this crap dealership which I'll never give my valuable business to again. Shout out sig buster you made me never want to return well done. I'll hold you accountable ed jag off