Perfect service,great food minus the wait but still good I would recommend this place a lot

Food was mediocre at best. Sat at bar and we were waited on by Jairo. He makes you feel like he is on top of things...only to be left wondering wtf when he bring you the absolute wrong drink! He screwed up others drink orders too. What's odd is he confidently announced my order in front of me only to completely serve the absolute wrong beer. Seriously- were you even listening? Then my food was screwed up as well. Jairo does not listen!!! He disappeared for long periods of time. After sitting for 15 minutes with an empty glass, we asked for the check and left. Terrible. Never again. read more

Food was hot and delicious. We had cheese enchiladas rice and refried beans, chips and quesadillas with avocado.

Food was great, the GM Amanda was very rude and when we had a problem with our drink order she came to our table. I tried to tell her the first two drinks (Mangonada margaritas ) I ordered were just juice and purée. So on my second drink I ordered a shot. (which I've never had to do) I ordered food to go, and shared a plate with my husband. So when I ordered my 3rd drink, she came to my table to tell me she couldn't t serve me anymore. Bc the drink max was 2. (My husband had 3 Cadillac margaritas) and bc I didn't eat, she couldn't serve me anymore. As if she was sitting at our table and know what I ate. I've had a long hard day working retail, went out of my way to go there, bc we are Tex mex members and when I tried to talk to her about it she cut me off, and said this is not open for discussion and walked away from my table. Super disappointed in this experience. I got married and had my after wedding party there and spent three hours getting served and it was never an issue until today. I wasn't driving, I feel like wasted my time and our date night out after work coming here. read more

I was soooo excited to come to Gringos haven't been in months and I haven't had fajitas in awhile and I was so excited to order the Veracruz plate which consist of chicken and steak fajitas, bacon wrapped shrimp with beans and rice. The fajitas weren't even sizzling and I told the waitress and staff and they disregarded my comment. You can even look at my picture and see there is no heat, steam nor fog coming from the plate so the plate wasn't even hot. Normally, the Veracruz is a huge plate with larger pieces of meat but I guess the restaurant trying to make their money back after been closed down for so long. The menu is limited as well. The waitress service was very poor and unacceptable. I had to even ask for chips and salsa by that time the food was here. I'll only come back for happy hour. read more

Gringo's Mexican Kitchen - Poor Veracruz plate - Mexican Near Me - Spring, Texas

Great food. Inexpensive and good quality Excellent service for takeout. Will definitely be back soon.

Gringo's is a place we regular because we really enjoy the food so only update my review when someone leaves a lasting impression. Our server Andre was super nice a personable. Everything came out on time and was to order, as should be expected, but the additional chats with Andre made the visit exceptional. read more

had a busy day and decided to go to Gringos for lunch. upon walking in, I saw our ladt server, Chris, and requested he wait on us because he was excellent! guess what? he is manager now, so we were lucky enough to get Nikki, who was a breath of spring! she took great care of us and brought us some Amazon dip to try - it was out of this world, as is their green sauce and tomato salsa. We ordered chicken enchiladas with poblano sauce, grilled shrimp, and a beef crunchy taco. Everything was so delicious we ate it all!! I can't wait to go back and try new dishes. Next time you go to Gringo's, be sure to ask for Nikki! She kept the chips coming and we couldn't have had better service! thank you, Nikki!! Congratulations to Chris, the new manager!! read more

I ordered 2 beef fajita for to-go this Sunday night and it was totally disappointing. Both of the meat were dry and burnt (photos attached). I could not eat many of the meat slices because of it burning, bitter taste. Also, the grilled onion tasted raw. read more

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The worst dining experience ever! The server took over 20 mins to greet us and never showed back up. Another server came and saved the day ....well I thought he did. He was delightful but the day didn't go up from there. My spoon was dirty and had old spinach on it. The drinks came 10 mins after we got our food and there was paper inside my margarita. Overall the food was good but I wouldn't come back to this location. read more

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My husband and I come here 1-2 times per month and enjoy every aspect of it. There are TONS of great Tex-Mex restaurants around us, but Gringo's is my go-to for drinks with girlfriends, casual date nights, or celebratory occasions with family... basically any opportunity I can get. I live for their Sparkler Margaritas and Pollo Morisco....Seafood Enchiladas...Cozumel Chicken Salad... my mouth is watering just thinking about it all! The Champions location was flooded during Harvey, and everyone I know was counting the days until they reopened.The inside got a huge remodel and has a more open floor plan now, with the kitchen behind large glass windows that allow you to watch the staff hard at work. I'm so glad they are back and better than ever!! read more

Gringo's Mexican Kitchen - Mexican Near Me - Spring, Texas

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Love Gringos... well most of the time. Went last night for dinner and as usual we were seated in a reasonable time considering it was around 7pm. The good: our waiter Joseph was very attentive and helpful with all of my quirky demands. Service and food is always exceptional, hence our weekly (if not more often) visits. Cons: Unfortunately we were exposed to the unprofessionalism of management at this particular location (as it is close to where my wife works) we stopped in for dinner. Unfortunately we were privy to hear one of the most hyannis and demeaning comments ever made in a public setting. We overheard the manager tell the server he wouldn't be getting his tip as he would give it to someone who works harder. This is an unacceptable comment as WE the consumer choose to leave a tip that we feel is appropriate to our service. read more

I have never left a review about Gringos before, but this is not the first time the service at the cypress wood location has fallen far below what anyone can expect. I called in an order for my family and Darion took my order and read back to me exactly what I order and quoted me a price commensurate with what I ordered and told me it would be 25-35 minutes before it was ready. I made it to the restaurant n 40 min and Zachary approached my vehicle before I even sent a text to let them know I was even there. He asked for my name and went inside and returned quickly with my food. The price he told me I owed was different than what I was told on the phone. I gave him my card and while he returned to process the payment, I checked the ticket on the bag to find out that my order was not a part of the food Zachary brought out to me. This location is definitely not known for good service but for the good food they provide. I am beyond disgusted. Am I supposed to wait another 20 to 30 min for my food while my family's food get cold. I'M DONE WITH GRINGOS. I just paid for what was given and come to find out that was incorrect. Only one order had beans but all of them were given beans. They are more than welcome to reach out to me. My name is Anthony S. I will not be ordering anything from them anytime soon. I put my home number at the top of my receipt if they wish to contact me but I don't expect they will. For those wanting order for curbside, drill them to ensure it is all put in correctly. Call back after 5 min to verify the order was entered correctly. They are horrible from a customer service perspective. So make sure you dine with care. They fail miserably when you dine in. read more

Came in here for lunch really quick - haven't been in since they remodeled. It looks so nice and open now! It's hatch chili season so they had a bunch of new selections on the menu. My mother went with one of the specials and is stuck with my flautas as which were yummy. Service was quick the place was clean and no complaints! read more

Gringo's Mexican Kitchen - Flautas plate - Mexican Near Me - Spring, Texas

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Always a great spot for Mexican food. I love the green salsa; he loves the red. Some of our favorites are the beef or shrimp empanadas, fajita beef nachos, and the presidente, Rodriguez, and mariachi combos. The wait can sometimes be a little long but it's helpful to call ahead. read more

This is hands down our favorite Gringo's location, and we have been going to this location for over a decade. We eat here about once every week and are never disappointed with the food or service. We also have the member card, and love the perks we get. You can even pay when you're ready to go by scanning the receipt. This location is always fresh, clean, and friendly. The fact that many of the staff has been there for years speaks volumes. read more

My husband and I are from Oklahoma but he's worked in the Houston area a few times over the years, so he's the one who introduced me to Gringo's. He loves it and now I do too! The food is always fresh and delicious, and the service has always been outstanding. If you want one of the best servers I've ever had, ask for Chris. He is truly a delight! I ordered the veggie quesadillas with rice and beans, and Chris was kind enough to tell me that the rice is cooked in chicken broth just in case I was a vegetarian- which I am! He also requested the kitchen use corn tortillas instead of flour, as the flour ones contain lard. I'm always making special requests/changes at restaurants and I've never had a server actually care about that stuff as much as I do. It was so, so sweet. He really pays attention to detail and it shows! The drinks are wonderful too! I highly recommend the Corona-rita; they use a full sized bottle of Corona and it will definitely chase your troubles away, lol. My husband tried a Michelada last time and absolutely loved it. The only slightly negative thing I have to say is that the portions can be on the small side. Once I ordered a veggie fajita bowl, and I was a little shocked at how small it was. It wasn't a huge issue though as I always eat way too much chips and salsa, lol. Another time husband ordered combo fajitas and we were both surprised at how little meat there was, especially for the price. Not deal breakers for us by any means, but I can see how someone would be upset if they were really hungry. We'll keep coming back! read more

We've been Gringos fans for years. They still have outstanding (not my opinion; fact) tamales and fajitas. And, the seasonal shrimp empanada is why men fight wars and return home. And, the bar staff is excellent; we are bar peeps, we always prefer the bar. And, they had the best marg in town...and changed the mix. Now, it matches their name - a very poor, common, get-it-anywhere, movie theater quality, crappy marg. I would LOVE to have been in the meeting where this was decided. "We've got to taste bad like other places!" or "we need to sell less margaritas" or "my donkey thought this mix was terrific!" Anyway, come, visit, and have some tamales and...a beer, I guess. read more

I definitely recommend this location above the others..the food was of course delicious but our server Dakota was exceptional! She made me and my family feel so so welcomed and had so many fun conversations with her as well...the service was exactly what we needed after such a crazy week.. We will legit only ask for Dakota from this point on to br our server! read more

The food and service at Gringo's is always top notch. We have lived nearby and have dined here for many many years. On our last visit (Saturday, July 15, 2023) everything was very good, but there was something extra special. That something was a young man named Price. Price was cleaning the tables and helping with bar things. The restaurant was busy, and Price was not a waiter. Our servers were good, but they had a lot to do. We stopped Price a few times and asked him for things. Each time he was extremely courteous, efficient, polite and professional. He expeditiously took care of all our needs. We asked Price to check on the AC because where we were sitting seemed extra hot. He immediately reported this to the manager who expeditiously talked to us and addressed our concern. We asked Price for chips and later for to go containers. Each time he was responsive, polite, knowledgeable, and very willing to help. He represented Gringo's in the UTMOST SENSE OF PROFESSIONALISM!!! In today's world one seldom sees workers of this high caliber. We just want everyone to know what a fabulous dining experience we had and how grateful we are to Price for making it happen. We hope Gringo's recognizes the great potential of this young man. Workers like Price should be acknowledged, rewarded and encouraged. This is what dining out should be. THANK YOU!!!!! read more

Gringos is my go to spot! The reasons why: -the green salsa is unmatched. always ask for at least two for the table. -the sparkler for the drink. it's a margarita with champagne. yummmmm - seafood enchiladas it can be a bit cheesy but the shrimp and crawfish on it is fresh and tasty. i've never ordered dessert because i'm full off everything else lol. read more

Gringo's Mexican Kitchen - Mexican Near Me - Spring, Texas

We are regulars at Gringo's and visit multiple locations around town, but this is our "home base" you could say. The location has a great management team and staff and they work hard to take care of their customers. We love how they are handling the pandemic, they are going above and beyond to keep their customers and their team safe. 1) Staff wear masks (since they reopened I have not seen a single slip up from a staff member) 2) instead of just blocking tables they have physically removed them 3) even though they never took reservations before they implemented a reservation system to ensure they can stay at proper capacity We have visited several restaurants since they reopened and have chosen not to return to some because of their lax atmosphere and lack of precautions, but we've never felt anything of the sort at Gringo's If your looking to get out and get a good margarita and some good food but are concerned about everything going on, give this place a try, they're doing a great job. read more

Me and my wife dined in for her birthday. There was no wait. We entered and had an option for a table or both which was excellent. Chips and salsa was immediately brought out with the menu. Drinks were promptly brought out. Food followed shortly (no 25-30min wait) came out steaming hot exactly the way we ordered and was very delicious. Had to give this review after my last experience at the Gringo's in Cypress This experience saved the Gringo's brand with excellent service, great food, and a near perfect drink.( should have asked for a double shot) Thank you again for a wonderful birthday dinner From Mr & Mrs Thomas read more

My review will be brief as I normally put a lot of thought and effort into my reviews, I am never offensive or inappropriate, and yet YELP feels they can unjustly violate my First Amendment right for whatever made up reason they conjure up. SUCK IT YELP!!! First and last time here. They were very busy (Saturday night). Many people here in Texas have told me it's their favorite Mexican restaurant. How sad. The service was friendly but incredibly slow. The cocktails were weak, even a double of 151 and coke. The Cadillac Margarita was NOT a Cadillac Margarita. The food was low grade cafeteria food. My wife and I ordered the steak and chicken fajitas for two for 40 dollars, the chicken was processed, the steak was tough and sinewy. My daughter ordered a chicken and steak quesadilla, it was the most palatable dish ordered that night. Her boyfriend ordered chalupas with steak with a massive up charge for low grade horse meat. The chalupas looked a lot like tostadas smothered in way too much iceberg lettuce, his plate actually looked like a salad. We also ordered overpriced guacamole for the appetizer, it was mixed with shredded lettuce, I can only imagine they do this as a filler so they don't have to use as much avocado. WTF!!! I swear the Spanish rice was rice-a-roni and the charo beans had what tasted like chopped cheap bologna in it. Any way, we will never be back. read more

This Gringo's location is the best... From the chips, salsa, green sauce, and the happy hour Cadillac margarita all is the bomb dot com... Bang for your buck of course happy hour is the best for drinks... The food is always fresh and hot... The bar service is great attentive and fast... This location is my favorite!!! read more

Gringo's Mexican Kitchen - #buyingtime - Mexican Near Me - Spring, Texas

First time here with my hunny. Food was tasty. Beer was cold. Happy hour is a little earlier than most: 2pm-6pm. Our waiter, Joseph, made our first visit such a pleasure. Well mannered young man. Explained everything thoroughly. Knowledgable about the menu. ASK FOR HIM! read more

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Went to Houston with my bestie to celebrate my birthday weekend. Stopped off at the Cypress Gringos and had lunch and a wonderful Watermelon Margarita. The waitress, RACHEL, was excellent and made the visit even better. You can't go wrong with great food, great atmosphere and great service all in one!!! Will go back on our next visit! read more

Shrimp Enchiladas were great sauce is excellent. Service was excellent Dakota first class all star . Flour tortillas were best I have had and I have had them all in Houston and Dallas . read more

Food always excellent as is service. Cabo salad one of our favorites. Southwest egg rolls one of my favorites. Two great salsa dips for chips. Go there read more

Gringos has come by from Harvey and now the COVID-19 pandemic!! Their curbside pick up has been superb and when they finally opened their doors, it was like coming home!! I can't brag enough about the customer service and the quality of the food during this crisis. Thank you Gringos for stepping up and doing your absolute best!!! read more

Gringo's Mexican Kitchen - Mexican Near Me - Spring, Texas

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Food is always great and service good. Peppers are great. The only thing I didn't understand is the member points and how to get them and use them. read more

Gringo's Mexican Kitchen - Another great meal at Gringos on Cypresswood. After a long day happy hour is really appreciated - Mexican Near Me - Spring, Texas

If I could rate zero I would... after watching the tablet and saying 4 tables sat before me that were walk in and the manger saying if she was going to calling security on me we left read more

Great happy hour specials Monday through Friday from 3-6 pm. I didn't eat during our visit. However, people in my party ordered the sampler. I didn't hear any complaints. They seemed to really enjoy the southwest rolls. I did have some of the complimentary chips and salsa. They were okay. The typical tomato paste salsa and green concoction you get at any other Tex-Méx place... nothing special really. I like the fact that one can sit on the patio and enjoy of the food and drinks while the kids play on the covered playground. The restrooms were super clean. And who doesn't like free ice cream on the way out. I did see our server spill a beer on the back of a customer's shirt. She was apologetic towards her. And she gave us a bit of an attitude when asking her for things. The amazing happy hour prices and overall experience helped us forget our server's flukes. Perhaps she was just having a rough day. Overall, the rest of then staff was extremely friendly and welcoming. My party and I had a great experience here. We will definitely be back again. read more

Gringo's Mexican Kitchen - Heated and covered patio. - Mexican Near Me - Spring, Texas

Went there Friday. Joseph was our waiter and he could not have been any better. He was fast and got us exactly what we ordered in a crowded environment. Food and drinks were excellent too. read more

Gringo's Mexican Kitchen - Joseph the best waiter ever - Mexican Near Me - Spring, Texas

This is the worst gringos location I've ever been to. We had a bad experience since the beginning when they texted my husband that our table was ready and when we checked in the guy said that it would be a few min more because they were cleaning it up 15 min passed and table wasn't ready so I checked in and he said that it must have been a mistake to send us the message because our table was available yet after he had said they were cleaning one up already. Finally we got seated. The lady that brought our chips and salsa just threw the chips was super rude. We had to change tables because where they sat us I couldn't have a high chair for my kids. We got changed to our table and took like 20 min for someone to get our drink order and when they finally did took even longer to get our drinks plus they forgot our alcoholic drinks. We got queso as appetizer and didn't even refill our chips. Through out our night we kept on getting different waiters we didn't even know who was going to be our waiter . We had about 4 waiters. It wasn't even that busy because I would see tables next l to us who had double the people we had have their own waiter and got everything faster than we did. I would think it couldn't get worse We were all starving already when we finally got our food our order was wrong got quesadillas instead of nachos. Waiter #4 said we would have to wait for our new order to come out l. I did have a birthday dessert to redeem but I was so upset didn't even want to ask for it. I will never be coming back to this location they really need to get trained again. We were very dissatisfied. read more

https://hhs.texas.gov/services/disability/access-requirements-service-animals Know your laws before you enforce them! We were just recently dining at your establishment, and were treated very rudely. Trying to enforce a health code law that does not exist. It is completely ILLEGAL to ask for paperwork regarding a service animal. We were asked to leave as soon as our food came out because of a "health code law" that does not exist. I hope you let your staff know this is completely unacceptable, and if you choose to treat others in this manner, you could be taken to court. Fined up to $300 and 30 days of community service. You have lost 4 well paying/tipping customers. read more

i have been ordering food,going in to the restaurant to eat,and doing take out from this gringos location since it opened several years ago..they did close for about 6 months after harvey to remodel due to flooding damage..in any case,i am quite familiar with the food,the service and the operations in general at this location,which i patronize because its close to my home..it is unfortunate that they have been having problems with the delivery option from this location,for which they use DOOR DASH..i have had the experience (more than once over the last several months)to either NOT get my order,have parts of it missing,or have it not be what i ordered at all..i have called the location each time,and been advised i had to talk to DOOR DASH,whose offices are not here so you have to call a toll free number if you can get through,and IF you get through,they tell you to contact the restaurant for the refund or to complain,so when you do,the restaurant puts you on hold to get a manager who tells you they cant refund so you have to contact DOOR DASH..its a "circle of incompetence"..!you then have to contact the credit card company yourself for a refund of the order,and tell them the story again!i use the APP online that gringos has set up to order,and NOT the DOOR DASH one,so you would think as a frequent customer and a loyal one,these problems would not keep coming up..it IS very frustrating..although i love their food,and even went into the restaurant to meet friends for lunch a few weeks ago,i may try to find a place without the delivery issues.. i might add that the server we had at our table (3 of us)was told 3 checks,3 different cards at the end, and she confused us all by totalling it on one check,then splitting it on two others and she also got 3 tips...my whole point is,maybe another gringos(this is the one on cypresswood and stuebner airline called Champions gringos) would have better service,better online ordering,and maybe NOT use DOOR DASH..i am not sure..the food does remain consistently good,but the portions are smaller than they used to be as well..thanks read more

Family chicken fajita meal is a perfect take out option for our family of six. Very good chicken, and a big fan of their queso! It's been a great resource during COVID time, they have a great process in place. read more

For years I've been asked to join people for gatherings and happy hour at Gringo's. For many reasons, I could never muster up the gumption to set my foot in the door. I'd been here a few times after it initially opened, and I was so unimpressed; it was as if it was a faux Mexican restaurant nestled among the safe suburban landscape. Perhaps I've eaten at just a few too many of the good places in town and I know that I can make a better margarita. And I remember the original Ninfarita. But I gave in today and attended a retirement gathering set to begin at 3:30 this afternoon. Gringo's knew we were coming, and for a Tuesday afternoon, we were their primary business: twenty or so teachers ordering drinks and appetizers with only a few days left of school. Bring it on! Or maybe not. My frozen margo took nearly 25 minutes to be planted in front of me. Others ordered appetizers or something off of the regular menu: appetizers appeared quickly; regular items off of the menu had to be ordered TWICE. Chips were never refilled. Cold chips, and well, I could have driven a mile or so up the road to HEB and gotten better chips, too. Tasted about two of them and passed on the rest. I did not order any food since I was going home to cook dinner (what an absolutely bizarre thought!), but for the nearly 75 minutes that I was in this restaurant, I had THREE interactions with the waitress: once when she took my drink order, once when she finally delivered it, and then once as I was leaving to ask if I wanted another margarita. Duh. Does it look like I'm headed out the door? And there were no other patrons in this half of the restaurant except us. NO ONE. So, how was the margo? House margarita, frozen, salt on the rim: mediocre at best. Sucked it down with a straw and felt like I could have taken an accounting final afterward and aced it. Yee ha. I wanted you to bring it on, Gringo's. Obviously you couldn't. Only reason you get 2 stars is because all of the parking. read more

My wife and I went to the Champions restaurant for our 26th anniversary. We were seated next to 2 adults with 4 children who were letting the children run all over the place, crawl under other people's table and throw food in the restaurant (striking two other diners near us). Of course the parents were doing nothing to control their children. Even after it was mentioned to the waitstaff no manager came over in the 45 minutes we were there to address the situation. We have been eating at this location since at least 2010, but we won't return. The service has gone down drastically in the last year. Shame, because tis used to be a nice place to dine. I contacted the customer service dept about this, gave them the info they asked for, and never heard back from them. Not surprised. Excellence starts at the top and it seems missing here. read more