Rude, obnoxious and disorganized. I must've gone on an off day. Coffee wasn't all that great either. Waited for 10 mins for an iced coffee while others, who were behind us, were getting theirs. Addressed this concern to staff who couldn't give a sh*t. I like that it's a trendy spot but I will not support such an ill run cafe...avoid. read more

Stopped on a nice sunny day. Thought they would have a great ice lemonade since they had it on their menu. The lemonade was GREAT! Why the one star? Because it was $4.00 for a tiny cup. ALSO it wasn't even homemade. They literally took out a liter of store bought lemonade and poured into a cup of ice. How are you going to sell me that for $4.00 when I can get a gallon for less than that. Service wasn't friendly and I will not waste my money here. No authenticity. Plus there were a ton of flys. So disappointing. read more

Ground Support - $4.00 for a store bought lemonade. Don't waste your money here! - Coffee & Tea Near Me - New York, New York

The coffee is great, but a bit over priced. The staff is extremely arrogant and unprofessional. The two guys who work at the front are the worst but the gentleman who makes the coffee is nice and professional. read more

Lovely coffee shop in SoHo - ambient lights shedding down from the glass window on the roof; a little nice yard where you can sit on a long bench under a beautiful tree (flowers blooming at the moment - see my picture!); super friendly staff! I ordered a black ice tea ($3). The flavor is great. A great refreshment after couple hours of shopping in SoHo. Their cups are super cute if you are ordering hot coffee. read more

Ground Support - Ice black tea - Coffee & Tea Near Me - New York, New York

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Well I would have given it more of a 4-5 stars because I have been here a few times in the past two years. Today, I order a regular matcha latte.... And maybe it comes with almond milk normally? Or I look like an almond milk kind of girl? (I've been told this, and to be fair I usually am). Just didn't want it today with this pairing. Anyway, definitely not an authentic Japanese matcha, which I didn't expect anyway. However, because it's on the lighter side in terms of flavor, it really just ended up being an almond milk latte with a mint green tint. No hint of matcha flavor anywhere below or in the foam. I searched. Pretty, but not particularly amazingly tasty and costed me extra. I've had their cappuccinos/lattes many a times and loved em. So maybe just stick to the basics. I will say, the latte and cappuccino have the same amount of foam... So I really feel like I'm getting the signature almond milk latte with every espresso drink i order... Which is the slight issue. It tastes fantastic though! Would love to try their food... I got a little tinge of cafe food envy while sitting down and writing this review. They have wifi, log wooden benches with picnic tables. Surprisingly bigger space than you initial think when you walk in. Airy, friendly, chill environment where you can take a nice break. read more

Ground Support - Didn't order with almond milk but here's a matcha almond milk latte anyway - Coffee & Tea Near Me - New York, New York

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Awesome coffee! EVERY TIME! We usually come here on weekend mornings. Every time we stop by and have a first sip of coffee (hubby-soy latte, me-almond milk cortado), we always say "OMG, delicious...!". Their coffee is always consistently great & delicious & delicious! We love their PB&J on baguette & almond croissant. read more

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This place makes great coffee and has a great local vibe. They also have real ceramic/glass cups for when you drink the coffee "for here" -- which many places do not now. read more

When you're busy "window shopping" in this area, sometimes it is hard to find a place to grab a bite to eat or something to drink. We were desperately thirsty and needed a snack. We found this place and immediately I remembered that I have been here before. Just forgot to Yelp it. The place is super cozy and spacious. Lots of communal tables and a nice place to linger, chat, eat, ogle. I had an iced coffee with soy and my friend also got a VEGAN energy bar. They are called Grassroots Granola and it was quite yummy and filling. This place also has a bathroom so good to make a pit stop here and then continue shopping! read more

Great coffee shop in the heart of soho! Really good tasting coffee, and the employees are very nice also! If you're looking for a really good cold brew or any other coffee for that matter-this is definitely a place to try. read more

What attracts me about this cafe is it spacious setting and that is perfectly located in SoHo. I'm usually that boring coffee drinker who orders an all-black coffee and will opt for a healthier option to put into my coffee if in the mood. I've been here a few times and it can definitely get busy. Plenty of seating inside and during the nicer times of the year outside. Perfect for a coffee date or a friendly gathering. Maybe next time I'll treat my taste buds and even order some food. read more

This is a fairly busy coffee shop. I got a basic drop coffee which tasted pretty strong and had a nice roast to it. One thing I was surprised by is the size of the cup. A small coffee here is smaller than the standard small at other shops for approximately the same price, so beware. The ambient noise is loud and there is limited seating space, so it may not be ideal for studying. read more

If you showed up to Ground Support with a baby seal and gave the hipster staff the option of smiling at you or watching you club the baby seal, they would choose to watch you club the baby seal. On the upside, the coffee is excellent. read more

This place has a great location and a cute interior. However there is limited seating, and I'm not a huge fan of the communal tables. The iced dirty chai was fantastic, but the regular coffee was so so. I ordered a breakfast sandwich which tasted good but was overly oily and greasy (probably due to the sausage), but it ended up giving me a stomachache.... I'm going to chalk it up to the oil? read more

Ground Support - The breakfast sandwich with sausage, gruyere, and cilantro. VERY oily. - Coffee & Tea Near Me - New York, New York

First time in SoHo, and this coffee place had very unique drinks for the summer. One of them was similar to Starbucks frappucino, but much less sweet and more coffee flavor, almost closer to melted coffee ice cream (minus the creamy taste), and the other one was matcha and lemonade blended. I am not sure if these types of drinks are common throughout NY, but was great experience for me, and was a great coffee break in the middle of humid and hot summer day :) read more

Ground Support - Coffee & Tea Near Me - New York, New York

Pleasant cafe in the middle of Soho, great place for a cup o' joe and joe on steroids (or espresso). I like the rustic feel with the picnic tables but also the modern lines of the space overall. You can sit on a bench looking out the window and imagine being in the cold - but why would you want to imagine being out in the cold? Pretty chill spot that's serious about their coffee. What could be better? read more

It was just a decent experience, less than average. Service: 2/5; food: 3/5; drinks: 3/5 Me and my boyfriend trief ordering like 3 sandwiches but apparently they were sold out. While ordering the lady on the counter was just upright rude. She didn't even let me email or text my receipt. Her coworker also made my drink wrong. When I got my iced chai latte I was presented with a hot chai latte so they had to remake it. The chai was really not that impressive but it was different in that it was milkier. There wasn't much chai taste in it. It was a really short experience but yet I felt so many things. I don't even know what to say except for disappointed. Incredibly disappointed. The place did look pretty though, that's all I can say. read more

Fresh PB&J baguette snax for $1.50. What's not to love, love, love? I had a red eye, too; black. Anywhere with crush-worthy black coffee is special. This place has got everything going for it. So where's Star 5? I still believe the tastiest coffee I've ever had was a pour-over at Panther Coffee in Miami. The red-eye got close, but, snobbery aside, I still believe that pour-over makes the best coffee. read more

After having the most unbelievable at-home breakfast and heading out to the city to run my weekend errands, I popped into this place trying to kill time. Wow, what a wonderful cafe!! As soon as I walked in, I felt like I was on HGTV. Clean lines, contemporary style, muted bluish-gray paint on the walls, high ceilings, eccentric seating, the whole nine yards. The menu is neatly written on a chalkboard and of course there was a glass case full of delicious flaky croissants. Focus, Ava....you came in for a latte! I ordered a soy chai latte and even though the small was literally small, it was frothy, flavorful and delicious. Worthy of a second visit. read more

Ground Support - Soy chai latte on the go!! - Coffee & Tea Near Me - New York, New York

I'm not a coffee drinker by any means. Caffeine does weird things to me, so I usually skip it. But the almond milk latte here was unskippable. The shop is walking distance (just a couple blocks) from the infamous Dominique Ansel bakery, so we grabbed our winter passes for cronuts and stopped in here for breakfast while we waited. On a Saturday morning, the place wasn't packed, but there are plenty of tables and chairs anyway. There's a big selection of drinks, and the baristas were cool with us just sipping our coffee and chatting at one of the big tables in the back. It's light and bright inside, especially for a coffee house, and has a very rustic meets industrial feel, with picnic tables, wooden benches and metal countertops. By the way, this place smells heavenly. it's impossible not to order something. read more

Ground Support - Almond milk latte with a bagel and cream cheese. Perfect breakfast. - Coffee & Tea Near Me - New York, New York

Pretty good hot chocolate that's all I had, cozy place for a short stop if you need some beverage and desserts after shopping in SOHO read more

Ground Support - Hot chocolate for the winter - Coffee & Tea Near Me - New York, New York

Call in the ground support. Secure the LZ! (I get excited about hot java) Good Mornin' Soho! Lets start with grinding some Intelligentsia beans to get the troops ready for morning PT. I liked the coffee served here. I didn't see a Honey Latte on the list of choices as mentioned in past reviews?? Its a nice place to sit, catch up on some email in A/C and drink coffee. I'm not sure if G-S offered free Wifi. Anywho, Its a nice place to get a good cuppa kawfee made with Intelligentsia beans. Intelligentsia beans, if you didn't know, are roasted here in NYC. And anything made in NYC gets my support. NYC, back in the day was the center for manufacturing. That time has passed and we have the High Line as a reminder of what we're capable of doing as New Yorkers. Now? We still have Madison ave and Wall st but add specialty beer brewers, a farmers market and now coffee. All in NYC. (And thank GOD its not Boston. Cause Boston suxs..) Now gimme 10 and a iced latte! read more

Best decaf soy latte I have had in a while. Definitely recommend this place. The atmosphere is good, but it can get busy so seating is limited. read more

I really love The Veg sandwich here. I actually love it so much that I can't comment on anything else because it's the only thing I've tried. It pairs surprising well with Dirty Salt and Vinegar chips .. But then again what doesn't? It's super fast and convenient since I work in SoHo. Both of my thumbs are up. read more

Ground Support - The Veg. - Coffee & Tea Near Me - New York, New York

The best chai latte, iced or hot! Also the matcha palmer is so refreshing. Perfectly put together salad is huge for the price & quality. Great vibe & relaxed energy - I go every time I'm in Soho. read more

Came here to study on a rainy Saturday afternoon. FREE WIFI with purchase; I got a small latte for here that was strong yet well balanced. My 2 look-outs for a good coffee place beyond the taste is if their barista's make art when they pour the milk into the coffee and if u order for here they provide it in a ceramic mugs; they have both :). I was also having some trouble connecting to the Internet and the staff were very helpful. The place is cozy and small but they have some communal tables for people to work / chat. Total place seats about 30. read more

Ground Support - Latte for here. Strong and well balanced flavors. - Coffee & Tea Near Me - New York, New York

Every time I'm in Soho I make it my mission to stop in and get a cup a coffee along with their grilled cheese sandwich. Its the best I've ever had !!!!! I love this coffee shop so much! Reminds me of my days of going to MUD and stopping in before hitting the subway to head home. Love. Love. Love. Xo read more

An oldie, but not a goodie. I've been to ground support on and off for the past five years and unfortunately, it no longer stacks up to other options. Seating: this is a pretty small cafe with limited seating. All of the tables are a bit creaky and old, and it's pretty difficult to get a good seat. Internet: if you're coming yo get work done, turn away! The internet is known to be very bad -- and it disappoints every time I have visited. Ambience: It's quaint and feels like a small cafe. But it's too loud and crowded that it's not a great place to stay for awhile. I can't comment on the food (coffee is okay, sometimes burnt) but I'd say it's not worth a visit. read more

Great coffee spot...baristas very friendly, nice tables to work at...all positive... Coffee is good, well made and care seems to go into each cup. Not sure if the 1/3: 1/3: 1/3 ratio for cuppaccino's still counts, ratios here more like 1/3: 1.5/3: 1/6 would have enjoyed a bit more foam and less milk. Peanut butter and jelly sandwich hits the spot after a big night :) Ps still need to try their espressos... read more

Ground Support - A cool corner to be - Coffee & Tea Near Me - New York, New York

This place is a) incredibly overpriced, b) the barista's are very rude and dismissive, and c) they continuously block off the indoor seating. Bottom line - spend your money for one of the other amazing coffee shops nearby. read more

Good coffee, horrible staff. Seemed like the entire staff was collectively having a bad day and just didn't want to be there. Not a good experience at all. Absolutely terrible customer service. read more

I know, coffee is coffee, but not really. This place made a great cup of joe, so good we went back for a second cup when we finished the first. Makes the perfect place to pickup a cup of coffee when you are about to wait in the long line at Dominique Ansel Bakery for a cronut or some other wonderful treat. The latte was perfect; the coffee was smooth and just the right amount of milk and foam. read more

Very satisfied with my $3 medium-ish iced coffee from Ground Support. The place is pretty big for a coffee joint. There's lots of communal tables, which is always nice for those people who like to linger. They had a pretty good sandwich menu too. read more

A pretty small cafe but has some pretty good deals on their sandwiches. If you go after 5 the Cuban is half off-not sure if the other ones are but the Cuban is pretty good. The bread is the right thickness and toasted right with the right amount of salt and a little spiciness from the mustard. The service is a little on the slower side and that means a long wait in line. The sandwich was pretty good-the lemonade was bottled which was little disappointing since I'm not a coffee drinker but the deals and food make it an okay spot. read more

Just a little spot right off the corner of west broadway.....cute with friends and quiet just seems like a slight delay when they are shocked at who comes in but I'm in!!!! I had the Cuban it's good and the latte was given with love not sure but I had to ask for it?!?!?! It was a nice place and they just have to get use to a diversity of people.... read more

Ground Support - Coffee & Tea Near Me - New York, New York

My Favorite coffee place. Great staff, amazing location, good Pastries. Great Coffee. One the most reasonably priced lunches in SoHo. Salads and sandwiches. My favorite to get for breakfast is the Legacy Bagel, which is Choice of Bagel (toasted or not) cream cheese, arugula and pickled onion or something. It's good. read more

Can never go wrong at this spot. I consider myself a latte snob and they get it right all the time. Great little snack size sandwiches are a bonus. Love this place, my NYC coffee go to. read more

Terrific service together with great coffee and pastries. Taking COVID very seriously with contact tracing for indoor dining. Rich pistachio croissant. Excellent Tuna on ciabatta. Cappuccino and hot chocolate both delicious. read more

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I love their matcha lattes (with almond milk). The taste is amazing. Only downside is the price; they're a little on the expensive side ($6+ for a small cup). I suppose it comes with the territory (SoHo) though. The employees are always really pleasant (even in the early morning!) and manage to make my drink in record time. I also like that they allow dogs inside; I've seen quite a few cuties while out for a matcha run, which usually makes my day a little less miserable. read more

Cute little coffee shop in SoHo. Stopped in between shopping. I loved that they had Cortados. I guess if one isn't from Miami they may not know exactly what it is (espresso shot with sugar a la Cuban cortadito) . Regardless, I was impressed. That isn't something you see in Boston at all and very minimally in coffee spots in NYC. Ground Support also has almond milk which is so nice for those that shy away from lactose! Great spot, def would go back if I lived in the city. read more

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I've loved coming here for years since I live nearby and the coffee is great. Unfortunately the reviews about the insanely rude owner and staff are accurate. I watched the owner ream out a poor girl with her puppy buying coffee this morning, while clearly mimicking her broken English. It was completely unwarranted and I was shocked that as the owner of a coffee shop, he expected customers would tolerate that treatment, let alone come back thinking the place is a pleasant/ safe place to grab a cup of coffee? Ground Support lost my respect and there's lots of other places in Soho to buy a $6 coffee from. read more