H Cabinet

(35 reviews)

We recently had our kitchen remodel by SD Kitchen Cabinet and couldn't be happier with the journey,…read morethe price, and the final results. We went to the show room and worked with Ryan to decided on our cabinets style, color, handles etc... Within a weeks time Hanna came to the house to discuss the layout, make suggestion, and take measurements. She is a pleasure to work with. She also recommended an excellent contractor, Able with A&E Granite Tops who did the assembly and install of the cabinets and island, also fabricated and installed our quarts countertop. Able and his team were awesome, very detail oriented. My wife and I are very pleased with the entire experience, and our kitchen looks amazing. Thanks SD Kitchen Cabinet, thank you Hanna

We got our whole kitchen remodeled by SD Kitchen and Cabinets. At that time, I would have highly…read morerecommended them but after a year, I am starting to see shortcuts that they took. They didn't put the tile underneath the dishwasher and if you remove the kick plate you can clearly see they never even cleaned up underneath. Even though they had measurements of our over, there is an inch gap on one side between the countertop and the oven. Biggest issue is the countertops that we purchased through them. After 6 months, area around the kitchen sink area. We have been very careful about wiping down the area but yellowish water stains are definitely there.

3 Day Kitchen & Bath

(67 reviews)

What impressed me most was how thoughtfully the team used every inch of the space…read more They offered practical design ideas instead of simply choosing the most expensive options. Questions were answered clearly, and changes were handled without unnecessary complications. The finishes look clean, balanced, and built for everyday use. 3 Day Kitchen & Bath made the renovation feel far more manageable than I expected.

Ron and his company remodeled my bathroom. They did a professional job with a quick turnaround…read more I will use Ron again when I am ready to remodel my kitchen. I was very happy with the results.

Kitchen and Bath Beyond

4.7

(96 reviews)

My wife and I couldn't be happier with our experience with Kitchen & Bath Beyond. From start to…read morefinish, the entire process was handled with professionalism, attention to detail, and genuine care for doing the job right. A special thank you goes to Dave, who was an absolute pleasure to work with. He was incredibly friendly, knowledgeable, and professional throughout the entire project. No matter what came up, he never gave up and always made sure everything was completed correctly. His communication was excellent, and he consistently went above and beyond to ensure we were completely satisfied. The quality of the workmanship exceeded our expectations, and the finished shower looks absolutely beautiful. It's refreshing to work with a company that truly takes pride in its work and stands behind what it does. I highly recommend Kitchen & Bath Beyond to anyone looking for a trustworthy, professional, and customer-focused remodeling company. Thank you for making our vision a reality! Glass to be added to the pony wall later.

Awesome work. Very quick. Accomodating. Thank you. One item, please make sure to secure the…read moreinsulation during demo to avoid dust from going into other rooms.

Prefab Granite Depot

4.1

(309 reviews)

Ask for quote for some kitchen cabinets and they told me they needed some days because they have to…read moreask there venders for pricing, 1st red flag. They don't Have a pricing sheet.

I rarely leave negative reviews, but after years of frustration with Prefab Granite Depot, I feel…read morecompelled to share my experience. I hired them to install a waterfall-style counter back in June 2021. Barely a year later, the waterfall cracked for no clear reason. They came out again in July 2022 to repair it, but the job was subpar. I noticed that between the waterfall backing and the side of the cabinet. It wasn't flush at all. Which I'm assuming that it allowed the water fall to slide inward more than 90 degrees, thus putting strain at the joint. But I am not a professional installer. It took them until August 22, 2022, to actually address this crack and I was assured the issue wouldn't happen again, however nothing was done to fill the gap with sub board to prevent inward movement of the granite. Unfortunately, it did again crack. A third crack appeared on April 22, 2023. I reached out multiple times via email and phone, only to be completely ignored. No callbacks, no emails, nothing from their receptionist or customer service team. Then, in May 2025 -- the worst-case scenario happened -- the waterfall slab literally fell off the counter. It nearly injured my child, grazing his arm as it collapsed. This wasn't just poor workmanship; it was dangerous. I've given them multiple chances over the years to make this right, but the lack of accountability and disregard for customer safety is unacceptable. I would never recommend this company to anyone if this is still their current practice and to avoid at all costs.

Pacific Sales Kitchen & Bath

4.0

(351 reviews)

The service provided by Gifted Green at the Pacific Sales La Jolla store has been extraordinary…read more We remodeled our home and we are so happy we found Gifted to guide us through the process of selecting so many items. He has so much knowledge of what is available. And he has excellent taste. He also provided options and answers whenever we had an issue with our contractor's mishaps. He has been our go-to person for ideas, selections and solutions. And the prices were the best ones when we compared them to other stores. If you need to purchase almost anything for your home, call Gifted Green at Pacific Sales La Jolla. You will be very happy you did.

The service was great I was helped and check out was great and fast I loved the price I was shown…read moredifferent types of options for my dream kitchen

Pacific Kitchens Inc

(94 reviews)

What a pleasure it was to work with this company. They were very nice when they came out to give us…read morea quote and not pushy at all. No hard sell. We did refacing not a full new install. Glen was our installer and he did amazing work, truly top notch. He is a master at his craft.

Horrible customer service. They started our kitchen two months ago and it is still not complete! We…read moreare currently missing 4 drawer faces and when we called to ask about completion they commented that the "majority of the kitchen is useable." We emailed 10 days ago now to followed up and still no response.

Elements Design & Build

(82 reviews)

We had an amazing experience with Elements, Jorden's company! They transformed our backyard…read morebeautifully, and the results look absolutely perfect. We received four different quotes and Elements offered the best value by far. The entire project took about two weeks, and throughout the process everything was handled professionally, efficiently, and with great attention to detail. We are so happy with how everything turned out and we are highly recommend them to anyone looking to upgrade their outdoor space!

We had Element Design and Build remodel our kitchen as well as turn our garage into a one bedroom…read moreapartment. We had a few companies come out and do bids, and we found that Element Design and Build were awesome communicators - they were the only company that really talked us through the costs. We had never done a large job like this before, and Ben took the time to explain exactly what the costs would be. Sean and Shelly managed our project and they did a great job making sure the quality of the project was top notch and looked exactly the way we wanted. They were on top of timelines, super friendly, and we loved working with them. We have recommended them to lots of people, you can't go wrong with this company!

San Diego Cabinet & Stone

5.0

(5 reviews)

We recently had our kitchen remodeled by them and it was a great experience…read more A couple of things I wanted to highlight: 1. They are a nice family business, and they have seamless coordination between the designer, cabinet installer, and stone installer. You won't run into a situation where gaps are left between subcontractors. 2. There were no hidden fees or unreasonable change orders. The final price was exactly what was initially quoted. 3. We chose Dekton for the countertop, which is fabulous but also known to be harder to fabricate and install. Our countertop was so masterfully completed; the grain patterns all matched up and fit together perfectly. 4. Marlene, the cabinet designer, has vast knowledge of products on the market, which gives her the capability to create ideas for non-standard options. 5. Carlos and the cabinet installers, were so multi talented, they did custom carpentry work per customer's wish, and also electrical connections and drywall finish, all with good quality. 6. Celia, the schedule controller had clear communication for the timeline, no over promise, all realistic, no back and forth changes, which makes it easy for the customers to plan their schedule around the construction. Overall, I wanted to highly recommend SD Cabinets and Stone to potential customers.

These guys did an AMAZING job remodeling my kitchen cabinets. The work was absolutely top-notch,…read moreand they finished way faster than I expected. Everything looks brand new and better than I imagined. Professional, efficient, and high-quality work all around. I would 100% recommend them to anyone!

Lumina Builders

(263 reviews)

When we started, we only knew what we didn't like about our current kitchen. Like any major…read moreproject, we started by reaching out to a couple of vendors to get quotes, that's where we met Alon, the project manager for Lumina Builders. What immediately stood out to us was that he had ideas and solutions to address our pain points and make enhancements, we wouldn't have ever considered, and didn't just wait for us to tell him how we wanted things. He created a vision for us in that first quote visit. The other contractor we spoke to didn't provide any ideas just asked us how we wanted it. It was a very easy decision to go with Alon and Lumina Builders. Our project was estimated to take 2-3 months and ultimately took two and a half months to complete. We designed a brand new kitchen, addressing all of our concerns and adding a few recommendations from Alon to streamline some areas. They ripped everything out aside from the flooring and walls. We got brand new custom cabinets, custom lighting, and new countertops. Our fridge was moved to a new, more accessible area. Our sink was shifted down to align with the stove for continuity sake (never realized how much I hated it being in a corner previously). We had a new little cabinet built in our little breakfast nook area and we had an appliance garage built to house everything that took up counter space. Everything is so much brighter and more open and, even though we know the demensions are roughly the same, it feels so much wider. We are ecstatic with how everything came out. Alon is a genius. He was responsive to us throughout the project, checking in weekly to see how things were going, giving us peace of mind throughout this process, as first time remodelers. We were indecisive about the primary cabinet color (I was very worried we'd be stuck with something we didn't really like) but he worked with the cabinet makes to give us several samples to choose from. He was very patient with us. We LOVE how everything turned out! We'll definitely be using Lumina Builders for all of our future projects.

I'm still in the preliminary floor plan and estimate phase for my ADU, but I've had a positive…read moreexperience with Lumina Builders especially Ben. His communication has been clear and responsive, and has shown his experience through this early planning process. His attitude and knowledge has given confidence in them.

The Handyman

4.9

(443 reviews)

Great service, very trustworthy, professional and reliable. I highly recommend him. He was prompt,…read moreknowledgeable. The entire experience was smooth, and his expertise really showed throughout the process.

We've hired John David many times over the past 13 years. He's always shown up on time, been there…read morewhen we needed him and done quality work every time. He's professional and when we've needed him to work with our tenants to schedule, he's always kept everyone happy! Thanks John David!

Shugarman's Bath

(328 reviews)

We just had our new shower finished By Dillon from…read moreShugarman's bath Our unused bathtub was removed Now we have a large shower with two grab bars . Much safer For us. Dillon did a great job. Communicated every step Of the way.

I reached these people from an ad on Facebook (which should've been my first clue) and was…read moresurprised they were willing to set up an appointment same day. They took my information (just name/address /phone) and said they would be here at 6:30p. They then sent a video using my name, date, and time on a white board (to show it was real, I guess? That made me highly suspicious of deep fakes, tho) to confirm my appt and let me know some details before they showed up. One of the details was the price. The lowest price mentioned was $12,000. Not to remodel the entire bathroom, but ONLY to replace the tub/surround. Also, the material they use is BP-Cor2, a composite polymer that contains 85% ABS plastic and 15% Acrylic. Google says this is actually a pretty safe, non-toxic material (so that's good), but the adhesive fumes are another story and it takes 24-48 hours for all that to be done. That sounded exorbitant. They do offer a lifetime warranty, but I may be selling my place within the year, so that really wasn't a factor in my decision. So I called to cancel, was put on hold, then hung up on twice. Not sure what that was about, so I texted back to the number that sent me the link and said to cancel my appointment, then I texted stop to unsubscribe. Got a call back almost immediately after that from the guy I originally talked to, who tried to change my mind. I would say it was a medium sell - not hard, but definitely he tried a few tactics before giving up. When he finally realized I was not going to relent, he said he canceled everything, which was great. About a week or two later, I received a call from them trying to sell me their service again. I pointed out that I had unsubscribed from everything and was not going to follow through with the appointment. They called yet again another week later, trying to sell me the same crap. At this point, there is no way they could've convinced me to change my mind. I do not work with people who do not listen when you cancel something. Beware of giving them your information.

3 Day Kitchen & Bath

(67 reviews)

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

18 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Melina Q.

11 years ago

Terrible customer service and very bad communication from H Cabinet. The owner/managers have no respect to basic consumers' rights. There is no ground for exchange, refund or return as soon as you paid for the product in Full, even the box is just opened for checking. this young snobbish man kept lurking around us and started saying things to me like they don't do the estimate/design and they just want to sell the products, then I asked him what the estimators there are for and he said that he hired them just to sit around. I told him that I was trying to figure out how many granite slabs I would need before I do the purchase. He then got very unhappy and told me that he is not selling anything to me and asked me to leave. I told him that he is not the only supplier in town,he threatened to SHOOT me. I was beyond shock when I heard him threatening me like that (Does he think he is still living in China and so acting and behaving accordingly???). I was so upset by his rudeness that I challenged him to shoot me if he dares and he started dropping me "F" words. such poor attitude to damage their business's customer relation. I left there very upset by such disrespectful treatment & behavior and vowed to never go back there again. There are plenty of other wholesale suppliers in town that treat customers with respect and decency and still have the best deals (Rainbow stones, Picasso etc.). These imported cabinets and stones have high variance of qualify. What you get would have 50 - 50% chance from what you see from the showroom. We bought our cabinets and counter top stones from them for our rental properties remodeling and later on found panels broken, color faded, and few missing parts. We have to pay them again to replace those defect parts, even though it obviously is H Cabinet product quality problem. The estimators in H Cabinet don't understand English well, not to mention proper design and estimation of material usage. What ever you buy wrong from them, you probably will have to live with it unless you have huge amount of time to keep coming back and forth to their store and can stand nerve breaking arguments from the store owner/managers. Isn't that obvious something is wrong when the store owner/managers keep saying the F words in their mounth all the time? We are so frustrated by H Cabinet product and its nasty customer service, we decide never go back to H Cabinet any more. It is just not worthy to save those pennies with so much risk and headache. After all, the replacement cost and risk on shoddy products will make you lose both money and time. read more

Angela R.

5 years ago

Very bad quality, the cabinet start braking after two months from installation. We tried to save money but we end up paying more. We gave them the Measurement for the kitchen and when it's time for the installation the sink cabinets were wrong size. and because the boxes were open they didn't return it even though it was their mistake, and we had to buy a new one. Also the granite countertops they gave us two different models and of course they didn't return it and we had to buy more, so please stay a way from this place it's not worth the money. read more

Kuu T.

7 years ago

Jun was the designer/salesperson that helped me at H cabinets and he was great! So helpful, knowledgeable and patient. He made sure everything worked together with the design and was thorough in checking the dimensions a few times. This is the second kitchen I've done with Jun and he is the best. The prices are incredible and they had all of my cabinets in stock they also have a great granite selection. Love this place! All I needed was the dimensions of my kitchen and where the hook ups were for my sink and stove. read more

Yo S.

4 years ago

I recently visited H Cabinet and was extremely disappointed with the customer service. When I asked for the price of a cabinet, the person at the front desk ignored me. Overall, this was a horrible shopping experience. I would not recommend H Cabinet to anyone. In fact, I would give it zero stars if I could. The poor customer service alone is enough to steer clear of this store. Save yourself the frustration and go elsewhere for your cabinet needs. read more

Aaron A.

7 years ago

Idiots. Especially that short little guy to the right as you walk in. He literally told me to go buy somewhere else! Who the hell do you think you are treating people like crap! Arrogant POS , don't buy here. Trust me walk in there for yourself and you will see what a unhapppy not customer friendly place this is. They act like you need them! Got news for you might work in China not here chumps. STAY AWAY TRUST ME read more

John M.

2 years ago

I visited this place despite the negative reviews, hoping they were wrong, but unfortunately, they were spot on. The customer service was nonexistent. When I asked for assistance, the staff member merely pointed vaguely and then ignored my questions, returning to his phone. This kind of service doesn't merit anyone's business. read more

Harout K.

8 years ago

Stay away!! Cabinets started cracking right away. They told me it was a bad batch, so they replaced them. Started happening again, so they replaced them again. This time they did not align the cabinet doors properly. I asked them to fix it, they said no it's from wear and tear. Filing a law suit tomorrow. read more

Sheri T.

2 years ago

If I could give-10 stars I would. 10k in cabinets and they screwed them up. They refuse to make this right. The supervisor refuses to see customers in person. The contractor is being ignored and he does ir did A LOT of business here. DO NOT USE THIS PLACE. RUN TO A PLACE THAT CARES AND DOES THE JOB RIGHT read more

Jack M.

4 years ago

I have a complete kitchen job near San Diego. I'm shopping around and find H cabinet is the best choice. They have lots of selection of cabinets and stone. The price is really attractive too. read more

Randall S.

4 years ago

Stay away from these ungrateful people, spend your US dollars some where else!!!! Everything they sell is sub standard crap!!!!!

Michelle B.

11 years ago

most unfriendly place i've been to, i felt disoriented and got absolutely no help with information nor how this placed works

Krystal M.

10 years ago

Save your time and GO ACROSS THE STREET to Picasso where they're professional and don't try to sell you cracked product!!

Kate S.

6 years ago

Not worth the money you *might* save! In the end, working with H cabinet cost us way more money and tons of frustration. read more

Rob F.

5 years ago

Horrible customer service. Very rude. We have been doing business with them for a while now and it's always a pain

TAN N.

2 years ago

Bad customer service. That s all I have to say. Bad manners. Attitude is horrible. Would never buy from here.

Robert I.

5 years ago

Cheap please cheap products cheap service. Quick to take your money, good luck w returning anything.

DL D.

7 years ago

Not the best attitude is all I can really say.

Uncle M.

7 years ago

Great experience. Ask for ROY!

H Cabinet - flooring - Updated August 2026

People found H Cabinet by searching for…

Browse Articles

Articles by date

People who viewed H Cabinet also viewed

HD Wholesale

3.1

(44 reviews)

Ryan is great to work and he offers great prices for cabinets. We remodeled our kitchen and got our…read morefloors done l. Our kitchen was very outdated and now it looks sooooo much better. The process was very easy. I called and made an appointment for him to come and measure the kitchen. Then they sent over a 3D model of our kitchen for us to review! Once we finalized the design, we scheduled the delivery of the cabinets and paid! Liad also recommended where to get our counter slab and a contractor to install it! John was our contractor that did our demo, installing cabinets and also floors! He did a great job! We definitely will be using Ryan again for our bathrooms and recommend him to everyone!!

Be aware! They use "Special Order" in their invoices rather than the true measurements of itemized…read morecabinet. When there is anything wrong, they will decline the responsibility because there is not measurement. Ryan is very impatience when it comes to design. He keeps complaining he spent longer time than working other clients.

KD Cabinetry

4.1

(39 reviews)

•$

The sales Averie is very nice and helpful. I would like to order more from her…read more The stones are beautiful and the cabinets are good quality too

Good selection of cabinets, sinks, etc at a decent price. The process is easy to order and pay,…read morethey are good with returns of extra materials too, however you do need to return the package unopened. They had the stock ready for pickup when they said they would. I've purchased here 2-3 times already. I'm happy with their products and service. I used different installers not employed by the cabinet store. They are quick to text and return calls and easy to work with.

Rainbow Stone USA

3.6

(293 reviews)

We just used Rainbow Stone and installer Arnufel for the third time for countertops. Great…read moreselection, excellent value pricing and EXTREMELY professional installation. Highly Recommended!!

Let's start with Yan is the image of this company. She's friendly, understanding, welcoming, and…read morewilling to go above and beyond. She even helped us when she was out of town. This is why she's the first person you see when you come into the showroom. Yan helped us navigate the different types of countertops and worked within our budget. We were new to working without a project manager and she helped us understand countertops and basic design. Installation went just ok. Juan was late all the time. However, he was very reasonable when we pointed out some changes that needed to be made. If anything needed to be fixed, he fixed it. We did not like that they cut on the site (our house) and dust blew everywhere. The installation took more days than what we were told. Honestly, I think they're slammed with installing 2 jobs a day. The major dings to this review are cutting quartz (silica) on site and working with Liz Flores while Yan was out of the office. That experience was horrible. If anything, that was our one regret. I would've pushed the job out until Yan returned to the office. The rolling eyes, the cold personality, the texting and passing the phone while the customer is talking to the salesperson, it was all rude and unprofessional. I would emphasize and double check that they fabricate and make the cuts at the shop. They didn't know what to say when I said that the crew cut the quartz on site. Lesson learned. Work with a PM.

Picasso Cabinet

3.2

(33 reviews)

my office needed a new kitchen counter and cabinets. Picasso had beautiful counters and gray…read more cabinets with self closing pulls. Frank also told us where to buy drawer pulls with lots of selections and low prices. They finished the job in two days.

No project at home is too small to think that things won't go wrong - because inevitably, things…read moredo! We "thought" we had selected the Crema Marfil granite counter tops that we wanted to accompany a shower that we recently re-did but when it came in, it looked nothing like the sample we had seen a few short weeks before. Sure enough, it wasn't. Our subcontractor cut the wrong piece and either tried to pass it off as Crema Marfil or he really didn't know what Crema Marfil was supposed to look like. Our General Contractor (who was fantastic btw) suggested that we start looking at stone in the area to see what was available and to confirm if we still liked the Crema Marfil. One of the vendors that he asked us to check out was Picasso which specializes in pre-fabricated granite countertops. Since our needs were straight forward, we just needed to find a stone that matched our flooring and crema marfil tile that we just installed in a nearby shower. The choices here were great and very easy to rule out the one's we didn't like and focus on the one's we did. We found two slabs that we really liked and with Ricki and Jimmy's help, we were able to select the one that we ultimately wanted to purchase. Once you select a slab, they won't let you pull it out unless it is paid for in full. They will help you flip through to choose a pattern that best suits your needs but they will not pull it out completely for you to look at. This is completely understandable because if the piece breaks, it's ruined. The less they handle, the less of a chance they get damaged. The piece we selected was the Colonial Cream and we could not be happier. The granite was finally installed just yesterday and it looks fantastic. We are more than pleased with our choice. The best thing - we paid less in fabrication costs because most of the work was already done. Score! A huge shout out to Jimmy and Ricki for providing excellent customer service while we were there. We will be back when we are ready to tackle other projects in the house. Can't wait!

Pro Kitchen and Flooring Plus

3.2

(6 reviews)

RUN SCREAMING! Do not even consider using this company. Mr. Gomez wasted two weeks of my time. He…read moredoes not return phone calls. I was patient, at first I gave him the benefit of the doubt. His office manager apologized for him being so behind on returning phone calls. If he would've just told me he's too busy to take on my project I would've saved time. But my project was not important to him. He talks a good game, but you'll waste your time if use this company. If I could give zero stars, I would. Word to the wise! Note: I have never left a bad review for another company.

Eliab renovated my kitchen last March (2020). He showed up in a timely manner, prices were…read morereasonable, and went above and beyond the call of duty. When he removed my old cabinets we found a minor water leak. He was able to replace some rotted wood floorboards, and keep the job on target. He was also able to repair the plumbing issue. His knowledge, professionalism, and personal attention was a breath of fresh air. Even after, when one piece of hardware failed, he came right over and replaced it after 4 months. I waited some time to write my review to make sure the work held up to expectations, and they did. I would use him again.

Wholesale Cabinets

4.9

(282 reviews)

I can't recommend Wholesale Cabinets highly enough! I originally planned to order my cabinets from…read moreanother company, but when my cabinet color wasn't available, I started searching and found Wholesale Cabinets. It ended up being one of the best decisions I made during my entire kitchen remodel. From the moment I walked in, Liad and Lily were incredibly knowledgeable, patient, and helpful. Liad came to my home to take measurements, offered thoughtful design suggestions, and several of his ideas became my favorite features in the finished kitchen. They guided me through multiple revisions without ever making me feel rushed and were always available to answer questions. They also recommended both my cabinet installer and countertop fabricator, and both were outstanding. Having trusted referrals made the entire remodeling process so much easier. Their pricing was fair and the personalized service, design expertise, and attention to detail were worth every penny. They transformed my small 1980's kitchen into a beautiful, functional space that feels so much larger and has truly become the heart of our home. It has added tremendous value to my house, and every time I walk into the kitchen, it makes me smile. If you're looking for a cabinet company that genuinely cares about the final result, I wholeheartedly recommend Wholesale Cabinets.

I really wanted to have a positive experience with this company because things started off well…read more The staff initially seemed helpful and knowledgeable. Unfortunately, things began to fall apart shortly before finalizing my cabinet order. My final renderings were never properly completed. One entire room was missing from the plans, and major updates that were requested - including switching from frameless to framed cabinets (which affects cabinet sizing) - were never reflected in the drawings. It became very difficult to get in touch with anyone to finalize the order or receive updated plans. Eventually I went into the store in person, where Liad offered to "fix and finalize" everything on the spot. He manually drew out the new layout and entered the order on his phone, assuring us he was taking care of everything. However, no formal layout, purchase order, item list, cabinet sizes, or updated renderings were ever provided. I was told we could rely on the existing renderings and that getting formal updates from the designers would take too long. After paying, we heard nothing until my contractor informed me that cabinet boxes were being delivered. The delivery arrived without any paperwork, purchase order, or layout for my contractor and cabinet installer to reference. Once installation began, we discovered multiple issues: missing items, incorrect cabinet sizes, missing panels, and accessories that were the wrong size. Trying to resolve these problems was extremely frustrating. It was again difficult to reach Liad until we went back into the store. He repeatedly asked us to provide a list of what needed to be fixed, but that was difficult because we were never given a purchase order or layout showing what was actually ordered. What stood out most was the change in demeanor. Conversations that were initially helpful became defensive and dismissive. At one point he even questioned whether our installers "knew what they were doing," and suggested modifying cabinets to make incorrectly sized accessories fit instead of addressing the ordering mistakes. At this point I have had to purchase replacement panels, shelves, and accessories out of pocket from another cabinet store just to keep the project moving. Both my contractor and cabinet installer -- as well as staff at the other cabinet supplier -- were shocked by the experience and confirmed that this is not how a cabinet ordering process should work. My advice if you choose to work with this company is to triple-check everything and get all documentation in writing before paying. Make sure you receive final drawings, a purchase order, item numbers, and cabinet dimensions. It's unfortunate to have such a stressful experience during what should be an exciting part of a home remodel. Based on my experience, I would not recommend this business. There are many other cabinet suppliers that provide clearer communication and proper documentation.

Rayo Wholesale

3.7

(63 reviews)

Yes they have a great selection of flooring and their employees are very friendly, but there were…read moretoo many errors to recommend this company. First, I was recommended by the flooring contractor, who said they would get me the contractor price, which I was told when I purchased from Rayo. As it turns out, the "contractor price" was just their normal price, which I verified by calling and asking for the price. Secondly, they screwed up my underlayment order, giving me a lower-quality underlayment that I thankfully caught before the contractor installed it. This may have had the consequence of needing the flooring to be ripped out and underlayment replaced due to HOA rules of minimum sound abatement quality. And third, they couldn't find a flooring piece and told my contractor it was located at a different store, sending them from this location to Clairmont during rush hour. The piece was actually at this location, but they didn't even try looking for it. This delayed my project two days. Overall, they are untruthful and seem to be careless and unprofessional.

I would like to start out by saying, yes, they have flooring at a reasonable price. That's about…read morethe end of the positive things I have to say. All businesses are customer service businesses. - The company received payment information -- collected with pen and paper in person -- and ran the payment card. No email confirmation, no call confirmation, no receipt of any sort. - The flooring we ordered was in stock for a week before we were notified that the flooring was in stock. - When we checked on whether our flooring was in stock, we were notified that it was and that it was waiting at their Kearny Mesa facility. - When our contractors arrived to pick up the flooring from Kearny Mesa, they were told that, no, the flooring was still at the Lakeside warehouse. This feels like information that anyone should have at their fingertips. - After picking up the flooring from the Lakeside warehouse -- now two weeks later and in a different location -- we were notified on the day of installation that the flooring NEEDS TO REST AND ACCLIMATE TO THE ROOM FOR 72 HOURS prior to installing. We are aware that, perhaps, our contractor should have known about the requirements of this brand and type of flooring. I'll allow this one point. Our project moved back a full week, and then moved back again, another full week. I understand: maybe it isn't that big of a deal to sell flooring. Maybe it isn't brain surgery. Well, I'm having surgery next week. And now our floors will be put in around those constraints. So maybe, just maybe, customer service -- even without a smile, even just doing the bare minimum of a job, like letting people know that the product they purchased is in stock and, I don't know, maybe the location of where that product could be picked up from -- is still very important. It might not be surgery to you, but it could be surgery for someone else. Would never recommend. Systems are in shambles. Operational disaster. Communication gap after communication gap after misinformation. Do something.

California Crafted Marble

3.5

(66 reviews)

Despite some issues, and after some discussion, we got beautiful quartz countertops installed!…read more Some of the downsides: communication could be better. My husband walked through the process with the templator and was never informed of where the seams would be placed. The template showed no seams and a solid piece of quartz. At the installation though, we had two seams. I pushed back and requested a reinstall of one of the larger pieces so that it reduced the number of seams from 2 to 1. After some back and forth, we got it installed. I wish the templator made it clear what we were getting and to provide us an opportunity to change it rather than being surprised the day of. Communication with Rebecca at CCM was really clear. She set expectations about what the reinstall would look like, clarified with us that in order to make it one piece it would have to be curved (& not at 90 degree angles). We approved of that, and it turned out great. So happy to have worked with Rebecca and happy that CCM made it right.

If you're planning on a kitchen countertop installation through Home Depot or Lowe's, you'll almost…read morecertainly be working with California Crafted Marble as their installation partner. Ours was through Home Depot, and this review is based on that experience, which was NOT a good one. For starters, California Crafted Marble was supposed to contact me once everything was ordered through Home Depot. After 4 weeks, they had still not called or emailed, and so I had to initiate the process. This general lack of care on their part continued throughout. I had the unfortunate experience of being forced to work with a representative named Lorenzo. I had a number of specific questions about the job, in regard to scheduling and about the installation itself. Without exception, I found him to be rude, almost always condescending in his tone, and on several occasions, he lied to me outright about a number of important details. Any time I'd ask him any sort of direct question, he would invariably obfuscate and be as unspecific and vague as possible. I was genuinely baffled by this behavior, and yet it lasted throughout the entire experience from beginning to end. There were a number of attempts to bait-and-switch with new charges early on that were never part of the original quote, and that only added to my frustration. My experience with the measure tech was fine as was the final installation, however there were issues with the materials as they were prepped. In the one corner where two pieces are supposed to be cut such that the pattern flows seamlessly, the measurement/cut was/is off by 1/4". Similarly, the hole for the faucet was also off by the same amount - 1/4". Because we kept the original plywood from our previous counter, the location of the hole was important, but because the hole was off, we had to bore out the hole wider than the faucet which then required that I create an additional reinforcement piece underneath before it could be installed. Could we have rejected the materials for being cut incorrectly? Sure, but that would have started the clock all over, we would have had to wait an additional 4 weeks and I would have been forced to continue working with Lorenzo. The thought of that was unacceptable to me. In addition, there would be no guarantee that the pieces would be properly cut a second time. Perhaps other representatives at California Crafted Marble are more pleasant to work with, but if your job is through Home Depot, you might want to think twice.

Stone Systems

4.4

(65 reviews)

Stone Systems selection is absolutely exquisite, with a beautiful variety of granite, travertine,…read morelimestone, marble, slate, quartzite as well as tile from around the world. Whether you're looking for timeless or unique, they have an incredible range of high quality materials to choose from. And great customer service!

I was looking to get Dune tiles in San Diego, and as a designer, I love these tiles. I found Stone…read moreSystems and was particularly impressed by Cecilia Leon. She provided excellent customer care and went above and beyond to get me Dune tiles from Spain, even though they were no longer available in the state and had been discontinued. I will always do my shopping for tiles at Stone Systems and will recommend all my clients to go to this store. Prices are great, and the products are high-end. Thank you, Cecilia!

Cabinets and More