I've been coming to this local establishments for about 5 years and haven't ever had a complaint until today. I ordered the Double Char burger with cheese..I requested no mayonnaise because it's usually just too much.The burger was ready in 5-7 minutes. The staff were friendly and helpful. My 2 complaints were (1) a very salty burger and (2) a partially medium rare burger.I was hungry and didn't want to go back so I threw out the last 5 bites! I left a survey with my complaints on the Habit burger website but no reply as of yet. read more

Habit Burger & Grill - My partially medium rare burger. - Burgers Near Me - Cerritos, California

Today I tried something different - the mango miso crunch salad. I used ranch dressing instead of the one that comes with it. It was really good and tasty with a very large portion. The chicken was tasty . There was also cucumber and corn and lettuce and of course the chicken. I think I even found an almond. Very crunchy. Fun to eat. Lots of chewing. read more

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Someone in my family was craving a burger at 10am. Habit Burger didn't open until 1030am, however, we were able to walk right in at 1028. Out of courtesy, we didn't order anything through the self-serve monitors until 1030. Our food came out fresh and delicious. It took a bit of time though. The crunch of the bread from my avocado grilled cheese sandwich kept me wanting more. I was going to save half for later, but, I ended up eating the whole thing. The restaurant was very clean upon opening and the condiment table was properly stocked. read more

Habit Burger & Grill - I need Black Friday energy. - Burgers Near Me - Cerritos, California

The Dodgers made another double play last night so the Habit double char deal is on again at the habit. So I gave them another chance to redeem themselves since the last time, they messed up my order really bad. This visit I ordered through the app in order to redeem the special promo, but I ate it there in case of any mess ups. Everything was prepared correctly and bagged accordingly. This dodger promotion can happen quite a few more times this year. Keep a look out on the dodgers if they complete a double play. read more

Yesterday, I was very hungry and did not feel like cooking so, I decided to pick something up. I entered and there was a couple ahead of me, so I had to wait about 5 minutes. After they were done, I approached the counter to place my order and I was not greeted. I proceeded to order an ahi tuna sandwich and a garden salad. Everything seemed to be fine until I was almost done with the sandwich and had to pull the wrapper down more, then I noticed that there was an area of the wrapper that had, what appeared to be black ink on it. I have been concerned about it ever since I noticed it, hoping I did not ingest any ink. I just wish that I had noticed it sooner so I could have returned it and possibly avoided ingesting ink. read more

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This is probably one of my worst experiences at habitat.... I mobile ordered a BBQ chicken salad right. As I get home I notice there isn't even any BBQ on it, so I go back and they tell me my ticket was confusing and the employee hands me a aid of BBQ sauce to put on the salad and says it comes like that.... read more

Habit Burger & Grill - Burgers Near Me - Cerritos, California

$21 for way below average food I definitely won't return to an habit restaurant ever again. With so many places that offer comparable food for less or better food for the same price range I'd rather spend my money elsewhere. The included pics are of the bbq sauce and bacon on my bbq bacon cheese burger, and the grease deposit on the bottom of the onion ring sleeve. read more

Habit Burger & Grill - Grease from cold soft onion rings - Burgers Near Me - Cerritos, California

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The food was a little pricey for a fast food burger, fries, and drink and was around $13. You have to pay additional money for sauces about 60 cents per sauce. The apple pie shake was around $6 and was too sweet. The service was good and they were attentive. The ambiance was not as clean, but to be expected for a fast food chain with spills on the ground and the tables needing cleaning before sitting. The habit always had the best strawberry limeade though and good menu selection read more

Habit Burger & Grill - Teriyaki Char with Cheese - Burgers Near Me - Cerritos, California

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Prob one of the WORST run Habits in SoCAL. Every single customer in this store is waiting for their food (see video). EVERY table has nothing for at least 20-30min. At the same time, all they are working on are take out orders that sit on the counter for 10-15m while NO ONE inside the store is served. The manager there is completely incompetent and a liar. We ordered our food at 1:48à. By 2:33p still nothing so I ask for a refund. First he refuses, as I ordered in store b/c I ordered at their kiosk. He told me I had to call corporate but also refused to provide that contact info. Then I started taking pictures and asking him his name, he starts the refund. He refuses to provide his name so corporate, feel free to use the pic to ID and you prob need to demote this guy as he has no idea how to run a line or a restaurant. He doesn't apologize at all and just says "I'm short staffed". There are 4 people in the kitchen cooking, maybe one guy called out but 4 people to run a burger joint is ample to where maybe it takes 10-15? Instead of 5m for an order. Not 45m to complete an order of 2 burgers. I like the Habit and we go all the time near our home in El Segundo and I'm just shocked at how bad this place is run. You need to prioritize diners before take out and you need to be able to direct your staff accordingly. Literally one guy was on the side cleaning instead of cooking so the whole 'short-staffed' excuse was just that. This man totally failed at his job and just blamed everyone else while not exercising any effective control on a kitchen and his staff that was present. The lady I the front and the burger cook with the hat were pushing hard but manager and this other clear guy where doing nothing until I complained first at 2:15p and it had already been 20m and no food read more

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The managers were very nice. They approached my table to ensure everything was good. It was a very positive environment. These stores don't seem busy, allowing employees to breathe and rest. The restrooms were clean. Definitely will be coming back read more

Pretty good option for hamburger charred on a grill. Our little trio got two charred hamburgers combos (a single patty and a double patty) plus a kids grilled cheese combo meal. Really delicious tempura fried green beans, nicely crisp and tender - it's vegetables right? The grilled cheese kids' meal is a full sized Texas toast grilled with American cheese, you can substitute the French fries with sweet potato fries, and it has one burger shaped gummy candy. Unfortunately the shake machine was out of service. But fountain drinks were self serve and refillable: I got a half and half tea and lemonade. They had hibiscus and pink limeade , plus a few other carbonated beverages root beer, orange etc... It's available for dine in or take out. There is a kiosk to place your order or use their app! A lot of tables and some booths. The kitchen is quite visible and you can see the flames grilling the patties. I like the quality of the meat patties: no freezer burn taste and made with rough grind. The bread was soft but held up to the patty, cheese and tomato plus pickle. I personally would have liked a bit more toast on the grill. Staff were friendly and efficient, cashless payment on a screen. read more

We heard the patty melt was back so had to come in. It was just a delicious as it was last time it was on the menu! Hoping it stays and is not just seasonal. We were greeted immediately walking in. The staff is always friendly and made sure we had everything we wanted (ranch and bbq sauce). Their restrooms and tables are clean. We also love that the trash cans have options for recycling and food waste in addition to trash/landfill. Let's talk our delicious food! We both got the party melts but replaced the party with an impossible. It is sooooo tasty and cooked perfectly. Not oily. I love mine with ranch and my fiancé with bbq sauce. We also ordered onion rings and sweet potato fries. Our typical sides. Their onion rings are perfect. Crispy and just enough batter. The fries are good too. For drinks we both got their fresh made lemonades. A must get if you come! Perfect amount of food and we really are dreaming of the next time we're in. As we left we were greeted with a thank you and see you next time. Great touch! read more

Habit Burger & Grill - Burgers Near Me - Cerritos, California

My experience was amazing had a great conversation and order with James. Food really good. In grabbing my food for lunch I walked off and forgot my phone and went back after about 10 mins and he handed me my phone with same smile. Thanks for great food and service.. read more

Manager was super rude that I forgot to ask for no onion and said "now I have to start all over" with attitude and then charges me for an extra burger and proceeds to be rude and say "that's not what I heard, you asked for another burger" and just act like I was inconveniencing him. The only reason I had to order from him was because the kiosk doesn't take birthday codes. Poor service from the manager My fault for not asking to repeat the order back to me. read more

Jesus was very kind and patient, and helped me decide on what to order. He ultimately suggested the Santa Barbara with half and half French fries and sweet potato fries. The restaurant was very busy at the time, but the order was quick and the employees were very nice, and the food was great. The restaurant had a chill and family friendly environment, as many families were dining together. read more

My coworkers and I frequent this location every week, sometimes more than once Let me just say that considering how expensive everything is now I'm not a fan of spending my money unless the place is worth it .... And the team at Habit Cerritos makes every one of my dollars count! Their service is on point EVERY TIME. Fast, fantastic quality and super friendly! From store manager to cashier to cooks, I walk away feeling totally satisfied with every visit. Even if there's a problem they take care of it quickly and professionally. So refreshing to get such great service. Thank you Cerritos team for all your hard work and for always making me feel welcome! read more

Only issue is customer service, the food was good, but they charged for ranch needed for the fries. But they don't seem to care if you patronize them or not. Hopefully the owners read this and do some customer service training. Considering that there's some many other bur options in the area. I always feel welcome at in & out and it do not matter how many new sides that they come up with if there's no customers...ijs read more

The place is good, nice and clean. Howevet, the old guy at the cash register acts and talks like he works at the dock talking and treating the customers like dock workers. Very offensive and no manners at all. He needs to retire! read more

Easy to place online order. Order was ready at time promised and packed nicely. Friendly staff. Food tasted great. Will definitely order again. read more

It was midafternoon on a weekend when I walked in and the sign on the door still said CLOSED. It almost seemed like they wanted to avoid customers coming in, there was only one staff and she didn't seem too concerned about the sign, or anything else... sort of in a daze. Finally more people emerged and about 15-20 minutes later my veggie burger arrived, very dry and minus the avocado add I ordered. I didn't go back to ask for it because a homeless person with the worst smell I have ever experienced was lingering at the counter the entire time? and it was literally so bad I had to eat outdoors. Not a good experience at all, food, staff or environment... I expected more; Long Beach locations have always been quite decent. read more

this place is local which I would have loved to frequent. A good burger place has good fries but the color of these fries are old and dark meaning bad oil. I asked for bbq sauce on the side, but it was inside. read more

Habit Burger & Grill - Old Unappetizing fries - Burgers Near Me - Cerritos, California

Very friendly and helpful manager (I think he was the manager) taking orders and helping out his staff and customers. Food was good.

I would give zero stars if I could. My Kids and I went here last night. We come to this location every weekend but normally on Saturdays for the past several years. So we have a consistent set of orders that we make: 2 kids favorites with fries and drinks. The guy at the counter last night took my order and he made series of mistakes on his end which would be fine but everyone behind the counter were rude especially the manager Juanita. The cashier said that the kids meals didn't come with drinks and that we had to pay for it separately. Then he gave me the wrong buzzer and never gave me a new one and we just waited and waited and waited. When I finally came up to the counter, there were no fries for the kids and I asked for them. Juanita said that I didn't order. We went back and forth as back and forth. Then Juanita said I already gave you free drinks with the kids meals! Well, the kids meals come with the drinks. I had to pay extra for fries which were stale. And then when I asked for the mini burger gummies that come with the kids meals, Juanita said these gummies don't come with your order. Soooooo... to the business manager of this branch. Please find a new employee that can take the orders correctly without giving customer horrible attitude. I will never come back here again. To those with kids, across the street is chic fil A and the workers are nice and will not give you attitude when you order. Also across the mall is Raising Canes Chicken Fingers. read more

The Habit burger grill is one of the best burger spots. I chose the Santa Barbara because it has sourdough bread avocado and grilled onions along with that I had their tempura green beans and onion rings which never disappoints, also love their tropical punch which is like Jamaica. Great food friendly staff and quick service read more

Great food. Fast service and has indoor and outdoor seating area. Can probably bring your four legged friends. Spacious and good for groups. read more

Habit Burger & Grill - Charburger with Cheese meal - Burgers Near Me - Cerritos, California

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Dirty!!! One cook was breaking brick of cheese slices apart with his ungloved hands. Another cook was wiping down the cutting board with a rag of questionable cleanliness, and then proceeded to take burger buns out of bag to start preparing sandwiches, without washing hands. I left in disgust, and went to the one in Norwalk by the City Hall.... Much cleaner!!! Manager should be on duty watching that food prep is conducted in a sanitary manner..... read more

The food was okay, average burger and enjoyed the onion rings. The drive thru wait was very, very long for the short line of cars ahead of me. Unlikely that I would return because there are too many other, better options for fast food. Long Beach, CA read more

Worst customer service I ordered a double bacon cheeseburger with fries.. The burger I got was a single patty, fries were burnt and cold. I'm very pissed. The young cashier was very friendly, the young guy who was passing out the food was friendly . But the manager and the old man wasn't .. Customers was complaining about the older man not washing his hands and dealing with the food & the manager look like she wasn't interesting in listening to the customers.. I think they need to be re trained . But I won't be going back! read more

Habit Burger & Grill - Suppose to be a double cheeseburger - Burgers Near Me - Cerritos, California

So far each salad on the menu has been delicious (Santa Barbara favorite). Also ordered a grilled chicken sandwich with bbq sauce on side rather than on sandwich. Unfortunately no sauce was given with "to go" order. Service was friendly but front counter person had to correct one of the cooks on orders several times. Food was hot and they provided ample condiments to choose from. read more

First time trying the habit and I pleased. There was a small line but it went by very fast. The person who took my order was nice and our food came out in about 5 minutes. My double charburger was perfectly cooked. I loved the jalapeño bar they had with pepperoncini and sliced jalapeños. Also their starberry lemonade and mango passion fruit lemonade was great. The only thing is that they messed up on my order and the guy who gave me my order was real short about it... not at all apologetic... so for that 4 stars. read more

Habit Burger & Grill - Burgers Near Me - Cerritos, California

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Sweet potato fries were great. Nice and clean location with friendly service. Burger hit the spot!

The Habit has been on a decline in the last 2 or so years. First, they stopped tossing their salads, fine. Then they started charging for dressing, fine. Now, they've put their salads on a flimsy recycled bowl. Also, they've put salad hardly had any chicken! I don't know what changed but this isn't the Habit that I knew. The chicken Caesar salad was disappointing today. This review is not a reflection of the staff and service, which by the way, they seem to be understaffed! There used to be buss boys going around offering help! read more

Very poor experiece, staff ignored us in order lube, eventually forced us to oder via the kiosk. Very rude people. No greeting, no applogies, no nothing. read more

Very welcoming and they appreciate your business. They serve breakfast all day and have a deep selection of lunch / dinner items. I picked the colossal burger (pastrami and burger meat) with onion rings. read more

Very disappointed with the food. Tacos were nothing but grease as well with the Burrito and burrito falling apart making it very messy. Expensive for the quality of food. Would not go back to this place. Salsa having no flavor or spice at all. read more

The woman manager is laughable at this establishment. I can't truly comprehend how someone is so rude to customers when they chose this job. Me and my bf came in for a late lunch just to be greeted by a woman who clearly hates her job. I see a lot of other people have seemed to have a problem with her... yet she still has a job is truly beyond me. Won't be returning, hopefully you get better customer service modules as she seems to not be able to even form a smile. read more

food is amazing paula at the counter didn't speak at all not sure why, bad customer service on her part the man handing out the orders was nice. read more

Restaurant was clean. I enjoyed the variety of indoor seating options: tall high chairs, booths and individual chairs. The greeter was friendly and the food was served timely, but nothing about the service stood out. I ordered an original char burger with cheese and the green beans. The bun was toasted nicely and the meat tasted fresh. I actually did not care for the cheese; I felt it took away from the flavor of the burger. The green beans had just enough batter and the ranch dip takes it to another level. read more

We were craving for some hamburgers and decided to check out this Habit location. The service was great. The food was delicious. read more

Habit Burger & Grill - Burgers Near Me - Cerritos, California

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What a great establishment, always leave satisfied with the service provided by the management in the morning. They really have great customer service. Food quality is also amazing. Chicken club is always perfect. read more