We really enjoyed the food! We've always enjoyed the hotpot in China! This Haidilao didn't disappoint! Service was very attentive! We enjoyed the restaurant very much!

Christine L.

Met a friend for lunch and got there right after opening. It was not crowded but started to get more filled as time went on. Cute waiting area with game and snacks if needed. Seated very quickly and got the lay of the land. Ordered on the iPad. It is not all you can eat so items can add up quickly. Items are usually delivered with the robot. The soup base came by a server. Staff is very nice and checks in occasionally without rushing. Pork stomach and chicken broth was very flavorful. This can double as a soup dish. Ordered wagyu which was buy one get one free. It's a good deal since a decent amount came. The Angus short rib wasn't bad either. Lobster isn't usually what I order at hotpot but added a touch. Taro was flavorful. Even though it's a la carte, one can get filled fast. There is ice cream, fruit and jelly to seal the deal. Got some cute toys for saying the magic words to the wait staff. Big clean open space. Enjoyed for lunch since it wasn't overly busy.

Jo W.

My 1200th review goes to the Haidilao branch in Flushing! Date and time of visit: Dec 23, 2025 11:15pmEST After a long day of flying and traveling since 4am that morning, and landing in wintry New York, I was eager for hot Chinese soup. I enjoy visiting Haidilao branches around the world and have been to a couple in the Bay Area and in Taipei. But Flushing, Queens? Man oh man this has become my favorite US-based Haidilao spot I have visited so far! Open til 4am???? In a city that never sleeps, that checks out! Chose 2 soup bases: sukiyaki and pork bone I was very eager to try out the $20 Meat O'clock AYCE offering after 9pm! Turns out it's only 5 meat options: 1. Premium fatty Beef slices 2. Fiery pickled pepper chicken 3. Beef tripe 4. Handmade shrimp paste 5. Imitation crab sticks. Not the sexiest options. My favorite is the beef. Also got fresh duck blood (boil for 5 minutes), tofu skin fortune pouches stuffed with roe, and winter special dessert of warm snow mochi cakes stuffed with pumpkin. The waiter accidentally took it to the table across from me, and the couple sitting at that table were just as confused as I was, and realized it was for me, and told me that they had heard me ordering the dessert. From the sauce and dessert station, I got pickled pig ears, purple rice porridge, and jelly desserts! I headed back to my hotel around 1am absolutely stuffed and slept with a food coma.

Jennifer M.

I've dined at HaiDiLao twice after the pandemic, but my latest visit was for their new promotion - Meat o'clock. Meat o'clock features unlimited meat for 90 mins after 9pm Sunday - Thursdays. I made a reservation for 5 and mentioned a birthday celebration. We were presented cute signs and a capybara display for a photo opp at our table. There were 5 types of meat offered during Meat o' clock: fatty beef, shrimp paste, spicy marinated chicken, imitation crab sticks, and beef tripe. We ordered several rounds of each meat option but generally stick to the fatty beef and shrimp for taste and value. We chose 4 different broths: mushroom, tom yum, pork bone, and spicy beef tallow. Each of them were good in their own way. We really enjoyed the deep mushroom and the tangy tom yum broths. The spicy beef tallow was very spicy and definitely hit the spot. One thing to note about HaiDiLao is that not only do you have to pay for the broths (about $30) for a full pot, there's also an additional $4 per person to use the sauce bar. The sauce bar also comes with access to spicy pig ears, pickled kelp, fruit, and dessert. Overall, the food at HaiDiLao is definitely great quality but the AYCE aspect of it made it less enjoyable. Our dinner finally ended close to midnight and we were too stuffed to sleep. I would recommend HaiDiLao but eating so late is definitely not ideal for a weeknight.

Mike S.

This is an exemplary hot pot spot - the broth, the service, the food everything was really perfect. We got 4 different broths - the mushroom was favorite. Damn it was so flavorful it was almost like a gravy. The Tom Yum was another hit, but unfortunately it gets diluted a bit when they add broth. The pork bone broth had a huge pork bone in it. The Sichuan spicy might have been too spicy - it had a lot of oil in it. You can happily have a meal here without the sauce bar and still get plenty of flavor. The sauce bar has everything you could possible want - they even have ice jelly with solid accompaniments and soft serve ice cream. The Meat O'Clock special after 9pm on certain nights is worth it, currently $20/pp for unlimited choices of limited dishes. Make sure you come with big eaters to make it worth it. Haidilao gets high stars and its all well deserved - I am looking forward to coming back soon!

Sam Y.

Located upstairs, there is an elevator if need be. The waiting areas are decently sized with games to entertain and refreshments while you wait. Inside, there is a lot of tables/seating, though the walkways are a bit tight when packed. The bathrooms are well stocked with amenities to freshen up. We had a reservation late night for Meat O Clock (Sunday-Thursday, after 9:00 P.M.). We were early for our reservation, but got seated quickly. We were here to celebrate a birthday, and they had an adorable birthday display set up at our table. The service is fantastic. They're informative, attentive, and friendly. Another table got an order of the dancing noodles, and it was cool to see the talent of the staff. We got aprons to prevent accidental splatters and spills. The sauce bar is extensive, which I like, especially since it's an additional cost per person. I do find that the broths are flavorful enough to forgo the sauces. We wanted to try a variety of broths, so we went with the 4 choice: -Sichuan Spicy: can really taste the mala, and if you're not careful, you get hit with that oil! Was a bit too much for me. -Pork Bone: added extra meatiness to the meat. It comes with the bone in it. It also has some tomato in it. -Mushroom: my favorite broth to get at hot pot. This is the best one I've had! It's got so much flavor and you can really taste it in whatever is cooked in there. I took this home (yes, you can ask for containers to take your broths and dishes minus AYCE home... you paid for it after all!) -Tom Yum: great spicy and zesty broth. It did get a little watered down with additional broth, so I would suggest not refilling the broth. The dishes came out quick! They come out on a cat robot, and although it does seem to get lost/stuck often, the staff is quick to rescue it. You can definitely get your AYCE going on. Meat O Clock Options (which seem to vary so check ): -Premium Fatty Beef: consistent good quality and cuts -Imitation Crab Sticks: typical imitation crab sticks -Beef Tripe: good texture and size for cooking! -Handmade Shrimp Paste: has some actual texture to it compared to other places. The addition of roe is interesting. -Fiery Pickled Pepper Chicken: tender and spicy! we did cook these in the spicy broths to maintain the spiciness and not add spiciness to the non spicy broths We also ordered a bunch of veggies and mushrooms (crown daisy, watercress, enoki, napa cabbage, tofu skin, bok choy, winter melon, etc.), all of which were fresh and tasty. I like the option to order half portions for the veggies that not everyone wants to eat or if you're dining solo. They also have ice cream (vanilla and matcha), and ingredients for ice jelly! Great way to end the meal. I can see why Haidilao is so popular! I will definitely be back to try their other meats. They can get pricey, but you can definitely get your money's worth.

Andrew I.

Fantastic food, world-class service. The staff here makes you feel like royalty. The waiting room has games and complimentary teas, water, and snacks. The hot pot options are abundant and delicious. The whole place is clean, modern and sleek. Truly one of my favorite restaurants ever and a spot I hit yearly, if not more often. Highly recommend to anyone dining in Flushing!

Bo V.

Our party of 12 (10 adults and 2 children) visited Haidilao Hot Pot for a birthday celebration, and this was our first time dining here. The restaurant was spacious, clean, and well organized. We really enjoyed the sauce, snack, and dessert bars. The lunch special was an excellent value at $20 per person and included a soup base, one protein (beef, pork, or fish), vegetables, and noodles or rice. Our server, David, was attentive and friendly. We did run into an issue with the kids' meals. Since kids eat free, and based on other reviews as well as phone calls beforehand, we expected chicken nuggets to be available at the appetizer bar. Unfortunately, none were available that day. We were told multiple times by David and other staff that the chicken nuggets were being prepared, but after waiting over an hour, the kids' meals arrived with fruit, a small drink, and mini buns (which resembled nuggets) with ketchup. By that point, the kids were hungry and disappointed, as these were not chicken nuggets. When we asked again, we were finally informed that the nuggets had sold out. The staff did provide four manually deboned chicken wings, which we appreciated, but clearer communication from the beginning would have helped manage expectations. Aside from that, the adults really enjoyed the food. The tomato broth was especially delicious, and the meats and fish were tender and fresh. I also liked the pig ears appetizer, and the shrimp paste and fish balls we added were tasty. The desserts were good as well, especially the matcha and vanilla ice cream. We're deducting one star due to the kids' meal issue. Overall, the food and experience were great for adults, but better communication about kids' options would improve the experience.

Shari C.

You walk into Haidilao expecting that it's going to be your typical hotpot restaurant, except you're taken aback, because this is not your usual hotpot, it's a whole sensory experience. *AMBIANCE* We came here on a weekend and made reservations a few weeks in advance. The place is buzzing with energy, a cheerful chaos, and a waiting room filled with snacks and games as you eagerly wait to be called to your table. Once you arrive to your table, there's never a dull moment, as you'll find sights to see all around you. *FOOD* Hotpot heaven. We liked how we could choose 4 different broths, and then we were off to the races picking veggies and meats off the tablet left and right. Noodles dance, meats swish, shrimp balls bounce like they're auditioning for Cirque du Soleil. It's interactive dining at its finest, and also the only place where you can feel like a chef without actually knowing how to cook. *SERVICE* The staff here are very attentive, from the apron service, balloon making, the occasional noodle dance performance, it almost feels like they're trying to spoil you into becoming a loyal follower, and honestly it's working. A memorable experience all around! PRO-TIP: learn some of the secret phrases to receive some goodies!

Pamela L.

I love me a good hot pot. I can have it once a week. My sister who is not really Chinese (she's so ABC), recommended this place to meet up for lunch. I was shocked since she is not a fan of Shabu Shabu but she recently gave it a try and now she loves it. I'm like OMG, all those years of missing out. I have read a lot of amazing things about Haidiloa. There are 7 locations in L.A./SF and one in Flushing. I asked the waitress if she knows if one will be opening up in Jersey. She was sweet enough to take the time to ask her manager and inform me that yes, they are planning to in the next 2-3 years. Now that is incredible customer service. We went for the lunch combo $19.99. Seems like everyone else around us was going for this deal as well. You get a platter of veggies and one protein choice and rice or noodles. My sister chose the sliced fish and I got the pork belly slices. We also shared a few à la carte dishes...sliced Angus Beef, shrimp, corn, and tofu. I will say that these items were pricey and can add up. Ooh, make sure you leave a little room for the desserts at the bar. Lots to choose from. I was beyond excited for their drink menu. I got the Seven-Infused Jasmine Milk Tea. For all you Molly Tea fans, this one tasted just like one of their jasmine drinks. And it's only $4.95. Service is a solid 10/10. Waitress wore gloves to take the shell off the shrimps for us. She constantly came by to make sure everything was good. You will surely be well taken care of. We left a very generous tip. Overall it was an epic hot pot experience. Love love love all the little details like the cute aprons, bag for your jackets, little snack treats to bring home, hair ties for the ladies so you can tie your hair up and eat. Lol. There are even toothbrushes and toothpaste in the restrooms. Reservations are a must unless you like to wait 1-2 hours. I cannot wait until they open one in New Jersey!

Maxwell L.

Food: We got the split of the classy mala soup base and the tomato soup base. I could not even tell you the flurry of all the food and fun we had, plates of raw meats and veggie were flying at us like clockwork and it was all so good. What impressed me the most were the multiple stations surrounding the eating room with dessert, snacks, and dipping sauces. Overwhelming to a novice like me, but in the best way. A Disneyland of shabu shabu. Service: They are all so attentive and ready to assist at a moments notice. Never had an issue. Ambiance: So lively! Just a crowded establishment full of laughter mixed into jovial conversation, impromptu dance performances for your entertainment, and brewing cauldrons of hot spicy broth. This place is what hot pot places dream of growing up to become.

Cynthia L.

Haidilao must be the happiest place in Downtown Flushing! Something here just makes hot pot experiences a perfect 10/10. This is a la carte hot pot and you can expect better quality ingredients and broth which they absolutely delivered! The service here is excellent! My family came here on a weekday dinner just after 5:00 pm and there was no wait. You can make reservations or put yourself on a waitlist before you get there. This restaurant was a lot bigger than I expected - there is a dining room in the front of the restaurant and a bigger dining area in the back. Upon seating, we were handed an iPad to order hot pot broths, ingredients, and drinks. My little one was offered a complementary kid's meal which comes with fruit, chicken nuggets, and a drink, which was perfect for her. There are sauce and snack stations that everyone is able to go and get what you need. There is also bing fan (iced jelly) dessert stations that you can mix and match ingredients - this happened to our favorite part of the experience! I loved that both the sauce and dessert station have some suggested mix options as a guide for first timers. We got the Pork Bone Broth and the Golden Chicken (this was my favorite of the 2) - both were great! We mostly ordered seafood, vegetables, and meats - all were clean, fresh, and worked very well with the broths. My in laws do not eat beef but next time, I would absolutely come back to try their premium beef options!

Vivian K.

Always worthwhile. Good for people under any eating budget. Large Fresh variety of options. Excellent amazing and surprising services and amenities.