Happy Rooter.....Happy Customer........I called Victor on a Sunday, not only did they come out the same day, they had my clogged drain line cleared within a couple hours.....Thanks for the quick response and professional handling of my clogged drain problem. read more

I was very happy with Happy Rooter! Victor answered the phone quickly & fulfilled his promise to get back to me with an ETA within minutes. His Technician Richard arrived in 20 minutes, quickly determined the problem under our leaking kitchen sink, gave us a quote, went out to buy the parts & came back and competently fixed the leak. He also took the initiative to unclog the faucet head & tighten its handle. Workmanship is also under 30 day warranty. We were very satisfied! Thank you Happy Rooter! read more

I've used Happy Rooter twice so far. They are always on time and got me scheduled within an hour both times. They were able to fix the issue and understand the root cause. Highly recommend them. read more

Called Victor and he immediately knew what to do, he was at our door within 30 mins of the call. He explained what happened and how we can prevent it in the future. His price was so reasonable. We will definitely be using him again. read more

Excellent service! Had problems with the toilet,sink and tub backing up,called at 730 in the morning.Victor,the owner answered gave me a quote and was able to come to the house within the hour. I wasn't home at the time ,but Victor had no problem meeting with my mom at the house. Get a call at 9 from Victor after he was done,he explained where the blockage occurred and gave me advice to prevent future blockage.30 day warranty. Service was quick and easy, no upsell! Overall great experience! read more

Called in a panic at 6:30PM regarding a leak from the upstairs bath draining through the kitchen ceiling on the 1st floor. We shut off the water - and they arrived early the following morning. They went the extra mile to confirm the issue, narrowly avoiding having to cut open the kitchen ceiling. Victor and his crew were fantastic. read more

Water was backing up in my shower and bathtub when running the washing machine. I called happy router to see if they could come out and give me an estimate. They gave me an estimated time that they would be there between 10:30 and 12:30. I received text messages providing an update as to when to expect the technician and who the technician would be. Upon arrival a sewer clean out was unable to be visually located around the perimeter of my house. The technician quoted me approximately $1100-$1400 to dig up the sewer line, cut the pipe, install a two way clean out ava snake the line. I gave the go ahead since I had little options. The technician began digging and actually found the pre-existing clean out. He promptly informed me and said he would only charge me $250 to clean the line. He could have easily just dig around in the front yard and charged me to "install" the clean out and I would never have known the difference since I was at work when he was there and my wife was in the house with out three month old. He was honest and upfront. I would recommend them to others. read more

I had two toilets, a bath tub and a shower all back up at the same time. I called Victor and he sent Richard to my home at the time requested (I requested 12:00 noon, and Richard showed up early). Richard and his helper quickly diagnosis the problems and were able quickly unclog my drain to my home. I would recommend them. read more

We were having a problem with a washing machine drain backing up and overflowing. I received great service from Victor with Happy Rooter. He showed up within a couple of hours from my original call to him. Completed the work quickly and professionally at a fair price. I really appreciated that he communicated well as to his timing, game plan to take care of the problem, and giving a clear estimate of cost before proceeding. read more

Fantastic service! Vic (the owner) promptly sent a tech out to see about my sewer main problem. The tech (Richard) quickly diagnosed the problem, and cleared the main from a vent on the roof. There was no toilet removal or any mess at all inside. Their price was reasonable as well. If I have any plumbing issues in the future, I will definitely be calling Victor! read more

Polite, responsive and prompt. They fixed a problem with my toilet quickly and were easy to work with. Would call again.

If you are looking for an honest on time and reliable plumber I would recommend Victor's service. I have used his help twice over the last 6 months. The second time he didn't charge me for his time or effort as the fix was "minor." He is very easy to work with. read more

Called and got voice mail. Oh no, not this again... Within a few minutes I got a call back from Victor and explained we needed some pipes snaked. He coordinated with my contractor who is working on a renovation to a rental property. Victor showed up and had everything dealt with by noon on the same day as the call. Oh yeah, his finished price was less than the jerk who stood me up and quoted a price just to show up at the job site. Based on my bait and switch experience with rooter services ($15 becomes $150 in an instant) I will be calling Victor again next time I have the need. read more

Victor provides honest, upfront work. He provides updates whenever necessary. If there is any work he feels is not up to his standards, he will do what it takes to make it right. Victor is also easy to reach and responds quickly. read more

GREAT COMMUNICATION...Called Victor and his team first thing in the morning to fix our drippy kitchen sink and Oscar completed the repair before noon the same day! Appreciated the communication via phone/text updating Oscar's arrival and the follow-up from Victor directly after the job was done. Definitely would recommend for any future plumbing needs! read more

Victor took my call late in the day and sent his folks to take a look at our drain clog. They were there 1 hr after they got the call promptly. read more

I'm a new homeowner and have called upon Happy Rooter, Richard specifically, to help with some plumbing items. Richard has been to my house four times to change out faucets and shower fixtures and to replace a toilet. Richard is always on time, polite and professional. He gives great advice on which products and brands to purchase and advises on when to update certain plumbing items. You can tell he has decades of experience. He also does a complete job, from prepping an area to cleaning up. For example, when he removed a toilet, he made sure the floor was free of any debris and wax from the wax ring, something many plumbers overlook. The prices are very competitive and reasonable for the quality of work. An extra perk that I appreciate -- the ability to text Victor to set up appointments, ask questions, etc. Will continue using Happy Rooter and highly recommend their services! read more

I used Happy Rooter again today. My call was answered by Victor within 3 rings. I was told that someone would be with me within 1 hour and that is what happened. Problem solved quickly and professionally. Great service from Happy Rooter and Victor once again. read more

Called Victor at 10pm on Memorial day weekend and got a call back within 30min. We were expecting guests the next day in the afternoon and therefore the problem had to be fixed quickly. Victor came at 8am next morning and in 30min fixed the problem and gave 1 month warranty for his work. Very competitive rate and if I decide to replace the plumbing later the cleanup charge will be applied against re-piping payment. I'm very satisfied with the quality, promptness and cost of the service Victor provided. read more

This morning I called Happy Rooter to come out and open a blocked waste line under the house. The technician that came out was on time, very courteous, and got the job done very quickly. On top of that, the pricing was very reasonable. Thank you...!!! read more

Wow! Service and fast courteous service for a beyond reasonable price. Our toilets backed up and I called 6 places with no openings for days. My 7th call was to Happy Rooter and I am so glad I called them. The owner answered and said he could have someone out quickly. Juan and Omar arrived within an hour and knew exactly what to do - no problem at all. I love these guys Nd if I could give them a 10 star rating I would! read more

On a Sunday night after 6:00pm, our toilets backed up, and we could not get any other plumbers on the phone. I tried calling Victor, immediately got through to him, and after explaining the problem, he said he'd call back shortly to give me a time. He called back within 10 minutes and then said he'd be by in an hour. He arrived right on time, asked a few follow-up questions, and got to work. He had the clog cleared out inside of 20 minutes, and offered a discount if we could pay cash (instead of check). Great, quick service! read more

Victor was great. He provides excellent service. Will definitely be using him for other plumbing needs.

Victor is awesome! Our kitchen sink clogged on Thanksgiving night. We called early Friday morning and he came right out. The drain problem wasn't a simple clog. It turned out we had over 22 years of build up in our pipe. Victor worked for about an hour using his motorized snake and it wouldn't budge. This didn't stop him. He was ready to solve our problem. He used his Hydro Snake that blows 3,000 psi water to blast out the ancient sludge that was stopping the flow. We are happily washing our dishes from last night. We highly recommend Happy Rooter and Victor. read more

We were very satisfied with Victor and Happy Rooter. We called and Victor was able to schedule us very quickly and came out to do a rooter job right away same day. Since that didn't find the problem, he crawled under the house to check the pipes there, and texted us the photos of what he found. He took apart our toilet, and found that there was something like a metal shower plug lodged in the toilet itself. His prices were fair, and he was able to communicate with our landlord, who also came out to check the work, and was pleased. read more

Absolutely fantastic! Would highly recommend to all. My shower fixture broke - completely snapped off - thought it was going to have to redo tile etc. My sister referred me to Victor. I called and he came out and bang - fixed in no time. Not only were they punctual price was very reasonable. Thank you so much - have you on speed dial now and will refer anyone that has plumbing issues to call Happy Rooter! read more

I called Happy Rooter at 10:45 this morning for a problem that was just starting in my older home and had been corrected multiple times by other people. They were there in less than 30 minutes, explained what the problem was, worked on it immediately. They took care of it the correct way at a reasonable cost. I would deffinitly have them for anything again and recommend them to my friends and neighbors. read more

Great service by Victor earlier this afternoon. He was my 5th or 6th point of contact as i was trying to deal with plumbing emergency at my rental property. He responded immediately and arrived to the house within 20 minutes or sooner: Yes, it was that quick! He was very efficient and knowledgeable: he explained the problem, suggested a solution. Specifically he pointed out the need for city approved clean out. Great service! read more

These guys came out quick, worked hard, and gave me straight answers. Fixed my sewer line problem quickly, and even pointed out problems that the last "plumber" had created. Would use them again, but hope I don't have to. read more

We had a plumbing emergency (clogged sink) when I arrived home from work one evening. My attempts to clear it were futile, so I began searching for a plumber. Happy Rooter was highly rated, and they were able to come out within a couple of hours and fix the problem straight away. Very fast, very efficient, very professional, and reasonably priced. Five Stars! read more

My bathtub wouldn't drain and the toilet was filling up! I called Victor and he was able to come within minutes. In less than two hours I had a clean tub and running toilet. He was prompt, courteous and reasonably priced. If I have any problems in the future I know who to call. read more

Needed a kitchen drain line cleared asap. Spoke to Victor and came out on time and took care of the problem. Charged exactly what he quoted over the phone with no upsell. Would recommend using them and will do so in the future. read more

We called and Juan was at our house quickly. He was honest, friendly and knew what to do. They found the problem and fixed it that same day. We will definitely keep using Happy Rooter for our plumbing needs. Great service and very knowledgeable plumbers. read more

At 4:30PM today, I received a text from my fiancé stating that the toilet downstairs exploded and there's crap all over the floor and bathtub. Thinking he was over exaggerating, I asked him to text me a photo so I can see the extent of it...yep, he wasn't exaggerating! It was disgusting! My mind was boggled; I still had 2-hours left at work and guests arriving my home at 7PM. What to do? Well, we sprayed the house with Bath & Body Works Malibu Coconut spray to disguise any unpleasant smells. We welcomed our guests, had dinner, and my fiancé entertained the guests with a game of poker while I snuck off and yelped "toilet overflow". Happy Rooter was the first one listed, had 5-STARS with 35 Reviews. I quickly read a few reviews and they sounded like exactly what I needed. At 9:15PM, I called the number posted on yelp expecting to get a voice mail....nope, Victor answered! I described my scenario and asked if they could come tonight, he said sure. I asked if they actually clean up the mess too, and he said they can for an extra charge. Victor asked me to text him my address, I did. Eleven minutes later, Victor calls me back to tell me that Jerome is headed to my house and that he'll be here in about 15-mins. Soon enough, Jerome is knocking on my door. About an hour later, Jerome is done...he snaked our sewer line, apparently there were sanitary napkins clogging the line (who flushes sanitary napkins?). Anyways, the sewer line is cleared and Jerome quickly works on getting the bathroom cleaned up. He shop-vacs the bathroom pretty good and gave us some tips on what to do next (fan area, bleach bathroom, get carpet cleaned, etc.). Jerome was great and a pretty funny guy, he loves what he does (he told me so). God bless him! Anyways, we now have our issue taken care of and tomorrow will be spent getting everything thoroughly cleaned as instructed. I texted Victor at 11:07PM to let him know that Jerome just left and the issue was taken care of. Not expecting a reply, Victor replied right away letting me know that a receipt will be mailed and that I have a 30-day warranty on the service. I give Happy Rooter 5-STARS for their promptness, professionalism, and for Victor's quick response time. I think the pricing was fair, I really don't have anything to compare it to, but it's around what I thought it would be for late at night. I will definitely recommend them to all my family/friends and I now have their number programmed on my cell phone in case I ever need them again. Thanks Happy Rooter...you have another happy customer! read more

Had my entire house back up on a Saturday noon. After reading the reviews on Yelp I selected Happy Rooter and called. Victor said that he was on another emergency job himself but he could get somebody over in about an hour and the price it would cost. He sent a worker over and eventually came over himself after clearing the job he was on. They worked tirelessly and ended up with another crew coming also to assist. Victor kept me advised of the progress throughout the process. The job was particularly complicated and soon it became too dark to work safely. Victor said he would be back the next morning with additional equipment. He returned as promised with additional diagnostic equipment and soon determined that the problem was on the city side of the sidewalk. He finally was able to clear the blockage but advised me to call the city on Monday to have them come out and check their entry point in the street. Throughout the process he kept me informed and in the loop. His professional attitude and tireless effort was finally rewarded the next morning when the blockage was cleared. It was a job well done and performed by a competent professional under difficult circumstances. Happy Rooter richly deserves the 5 stars. read more

I recently called Happy Rooter at mid-afternoon on Presidents Day Monday for a kitchen sink drainage problem. I fully expected to be making an appointment for the next day. Victor answered the phone call immediately and said he could have someone to this old San Jose house within and hour or two. I sent Victor a photo of the clean out under this old house and within an hour, Victor called to give me options / costs after one of his team had arrived to assess the problem (both options quite reasonable). An hour or so later, I received another phone call from Victor notifying me that the problem had been resolved (I do not live at this location). I also received positive feedback from the tenant regarding results. Victor was very accommodating in dealing with payment, since I was not at the location to pay him. I had a previous drainage problem at this house last year late on a Saturday afternoon. At that time, I randomly found Happy Rooter from Yelp reviews. Back then, Victor was very responsive and had someone to the house within an hour (around 6pm that day - different problem). I would highly recommend Happy Rooter, especially if the problem seems urgent. Thank you Victor and team. read more