I had a very bad experience with this service today. I had a toilet that was backed up and overflowing. Completely flooded an entire room. I called Happy Rooter, and while they were quick to respond, that was about the only good thing that happened. The guy that came over took about 2-3 hours, did not fix the problem (didn't have the tools), and left a HUGE MESS. He literally left my floor, walls, shelves, toilet, covered in black sludge. It literally took me over an hour on my hands and knees trying to clean up everything and it definitely is not what it was before. he also left black sludge all over my pavers (access to the sewer line) and did not even hose it down. So, basically, I paid $125 for nothing to be fixed, 2 hours of time lost, and a huge mess to clean up. read more

Victor was very rude over the phone and never showed up. He argued with us about how he wants to receive a text and about whether 7:30 pm was too late to arrive. Then he told us that he doesn't need our business. We've never had someone argue with us before when we were a potential client. That was just a strange waste of time! read more

Updated review: If you are looking for a plumber to come snake your system, even from the roof, these are your guys. If you are looking for someone to snake your rain gutter drains, these are not the guys. The owner and I miscommunicated, so he sent his workers over to snake the sewer lines. The technicians were professional and respectful, and they arrived within two hours of me reaching out to Victor. So if you need someone fast, call Happy Rooter. Unfortunately, I needed my rain gutter drains snaked and I didn't discover the difference until the heavy rains came. When he realized that we'd miscommunicated, he gave me a half-refund on the service and I think that was fair. So I really appreciate that he was willing to work with me on that. read more

Being new to the area, and desperate for help with a leak, I had to take my chances based on Yelp reviews. That turned out to be a regrettable decision in this case. The one positive comment I have is that they were available on short notice. The not-so-positive: - The leak was back by morning. I ended up calling a different plumber who found and fixed the real problem, which wasn't even related to what these guys "fixed". - They insisted that the replacement part (which it turns out I didn't need) be paid for in cash, but accepted a check for the rest. Didn't really get a clear story on why that was the case and they didn't speak English clearly enough for me to understand. - Left behind a mess, didn't make any effort to avoid tracking dirty water across the rest of my place. read more

On Sunday night I found a lot of water under my kitchen sink. It seems like water were licking from everywhere... The pipes under the sink, and the garbage disposal were as old as the house so we knew it was time to find a plumber. I called Victor at Happy Rooter and he answered the phone pretty early on Monday morning. He said that he will send me someone to look at it between 10am and 11am. A guy name Richard came at 10am sharp. What a nice guy! We could not be any more pleased by the work he did. Everything looks good now with no licks. He was very good at explaining everything he needed to do. It all made sense. We are truly impressed with the job they did and how friendly and professional they are. I am so glad I found them!! read more

Victor at Happy Rooter has helped us out several times. He is timely, curious, professional, and provides great service. He is an expert at what he does and is very reasonable. Forget calling those huge rooter companies. read more

Victor is professional, fast, clean, and a happy rooter!! I had a disaster situation with my sink overflowing onto my floor. Victor was able to come in less than an hour and fix the problem pain-free. Not only did he get the sink unclogged, he was able to do it in a clean, professional manner (he brought his own towels and mat)!!! Afterwards, he showed me the problem behind the clog and ways to avoid it in the future. His calm and professional demeanor helped my frantic anxiety. Thank you, Victor! Call him for all of your plumbing needs. Root root! read more

My Dad just used this company to fix two clogged drains. They were fast on a Saturday and only charged $150. Another company said it would cost $800!! So ya, Happy Rooter rocks! read more

My toilet wasn't flushing properly and was leaking at the base. I called and spoke with Victor who arrived about 10 minutes later and went straight to work. Unclogged the main sewer pipe and my tub had still standing water. Then went to the roof and unclogged it up there and everything was perfect possibly even better than before the problem happened. Victor was a really nice guy and had fair pricing when compared to other quotes online. I will call him again if I ever need plumbing assistance. read more

We have a house in San Jose with 12 guys living there. The entire plumbing system backed up on a Saturday. I called Happy Rooter, got Victor on the phone, he told me he would be there after 1:00, got there right about that time, fixed the problem in an hour, charged a very reasonable rate, especially for the weekend, told me how to avoid the problem in the future. He was very easy to deal with, easy to communicate with, gave me an hourly rate up front, got the job done efficiently. I could not be happier. Thank you Victor! read more

I was extremely pleased with the work that USA Plumbing did for me! They were friendly, courteous, and professional. They called me before arriving and kept me posted as my job progressed. Work was started and completed on time. I would recommend them to my friends. read more

Very happy with work on installing of tankless water heater, very reasonable price. Sure glad I found Victors number from previous work he did for us. I would highly recommend to family and friends. Once again thank you Victor. read more

High recommended for all your plumbing needs. Victor was on time and provided excellent service at a reasonable price. read more

Was satisfied with Victor's service. He responded right away and told me the charge of the rooter service could be applied toward repairs to enable easier rooting in the future. He was in and out very quickly and was very helpful. read more

On a Sunday afternoon we had a clog in our mainline. Victor came within an hour and had it fixed in another hour. He was extremely pleasant and very thorough! Would definitely recommend his services. Thanks Happy Rooter! read more

I was experiencing slow toilet syndrome in an upstairs bathroom along with slower-than-normal draining of a tub after a shower. Thinking there must be a partial blockage downstream, I called Happy Rooter based on Yelp reviews. Victor said he could come out within the hour; we rescheduled for the next day. Victor arrived promptly, on time, and said he didn't think there was a blockage, but that the toilet was old (vintage 1974) and needed replacement. I asked him about the slow draining tub (which wasn't very slow when he tested it) so after some discussion we agreed that he would pull the toilet and power auger the toilet and tub drain lines. Concerned about the condition of the drain lines that ran overhead in the ceiling of a newly remodeled kitchen downstairs, I paid extra for him to run a camera into the pipes to view their condition. Results: No blockage found in either drain line. Pulled a very small amount of hair from the tub drain, but nothing came up from the power auger. Camera found little residue in the pipes (nice confirmation) and no obvious areas of concern going forward. Tub now drained fine. Replaced toilet and it flushed normally (better than when he first arrived). So what changed? No clue. His helper mentioned that we should not be using blue toilet tablets in the tank, and that they cause problems. I had heard that chlorine-based "pucks" in the tank eat up the rubber seals in the tank causing leaks. This was not the problem I was experiencing so disregarded the comments at the time. In the end, Victor did what he came out to do, was prompt, was very neat (wore shoe protectors on my carpets) and placed plastic sheets on the bathroom floor and adjacent carpeted hallway. Much appreciated! Days later, the toilet still has slow toilet syndrome. Maybe it's time for a new toilet. Have done much internet research in the meantime, but that's another story, separate from my very positive experience with Happy Rooter. read more

Honest, professional, and excellent service. Our main drain was clog and we need help ASAP. Called at 8:45am and Victor came around 10am. He provided couple of options to address the issue with the quotes. He didn't try to push us into a more expensive option. He is very honest and processional when explaining the options. Didn't feel any pressures of being push toward a more expensive option. At the end, there is no surprise charges. It was a very hot day and he went up to our roof to clean up the drain. It was getting uncomfortable due to the heat. Victor only took a short break and immediately went back up and complete the job. His rate is very competitive. We are so glad we found him and will definitely recommend him. read more

Easy to work with, arrived on time, knew his stuff, fixed the problem, left things clean. Highly recommend.

Really happy with Happy Rooter!! The plumbing in this house has worried me for awhile since the shower seemed to clog often. The issue escalated when the dishwasher and washing machine were running at the same time. The washing machine started to leak in the garage and the kitchen sink backed up with water. I also heard gurgling coming from the bathroom. I called Victor and he was able to come out same day to snake the water line. All is running nicely now. Victor did a great job and was very pleasant the whole time. I would highly recommend to friends and neighbors! read more

My toilet was leaking, my faucet was leaking and my second toilet kept running and running. I asked Suri for local plumbers and this company came up. I looked at the reviews and made the call. Victor answered the call and sent one of his guys, Richard, over and within a couple of hours all my problems were solved, almost. My toilet was still leaking Victor came over the next morning and tightened a bolt a now my toilet is as good as new. Thank you Happy Rooter!!!!! If I ever need a plumber I will definitely call you!!!! :) Highly recommended company. read more

Thank you victor for sending one of your guys out . To fix the toilet problem . I know it was a last minute thing I appreciate it a lot .

When I called, Victor was able to come out right away. After fixing my issue, he went further to diagnose why the issue was occurring. Turns out the pipe under my house is not angled correctly, ugh! So my current problem is fixed and now I know why it is happening... next step it to fix the issue, but I will leave that for another day. read more

Great response time and timely service. I booked an appointment in the morning for 2 clogged drains in my home and Ricardo came in the same day evening to fix both of them within an hour. I will definitely recommend them. read more

After doing some research I found Happy Rooter. They had alot of good reviews and good competitive rates. I used them to install my new garbage disposal and kitchen sink faucet (that had started to leak). I went to Lowes and bought a new faucet and disposal and they came w/in 1 day of me calling them to install them. Definitely would use their services again. read more

Victor had my water restored temporarily with a few hours when my water main supply broke. Over the next few days (a holiday weekend, no less) the rusted old iron supply pipes were replaced with new copper pipes. Happy Rooter was fast, efficient, and thorough. Ira read more

I had a very good experience with this company. It's owner, Ricardo, fixed a water leak in the pipe that led to the sprinkler system. He did this job late in the evening and ensured the job to be done without causing any inconveince. He seemed to be quite knowledgeable in plumbing. He was also very polite and sincere. He was diligent enough to write a summary of his repair in his receipt. I highly recommend Happy Rooted for any plumbing repair. read more

Victor just left our home after fixing our massively clogged kitchen line. He arrived right on time for our 11AM appointment, and after some quick inspection of the issue, went right to work. He fixed the problem within a half hour! While working on the problem, he was friendly, and very informative about what to do when we have clogs and backups, and what to avoid. My parents asked him for some advice on preventative measures, and he responded openly and honestly. He's friendly, honest and above all, professional. He also got our problem fixed in a half hour! I'm definitely going to call him again if I have any further issues, and so is my whole family. read more

Victor is great, strait forward, explains every thing before the job and cost. Stopped by in minutes after my call. Not pushy. Highly recommended. read more

after reading the great yelp reviews i called Happy Rooter. Victor answered my call and was able to come out within 2 hours of talking to me. we needed to have our kitchen line snaked. he was informative and straightforward about our line situation and the options for us. i truly value individual small business owners and Happy Rooter is a great example of a successful honest small business! his rates were reasonable as well! read more

These guys were AWESOME! I gave my girlfriend their phone number to call to fix the Plumbing. We have had an ongoing problem for over a year now with water backing up into the kitchen sink. Well she assumed I got a quote on the phone and I assumed she would get a quote when they assessed the problem. Needless to say they could have charged us anything they wanted at this point they were already working on the plumbing when I showed up! I was a little nervous but he was so nice and gave us a great deal. Everything is working great now read more

Happy Rooter was very helpful and super fast response time helping us with a clogged kitchen drain. We usually avoid calling a plumber but I asked around for some referrals this time and was given his name. Very fair priced. I also found Victor to be someone I felt comfortable letting into my home with children. I will always use him now!! read more

We had a semi-emergency situation where water was leaking from our recessed light. It was coming from the bathtub upstairs. It was a Saturday night so I panicked, Yelped it and found Happy Rooter. They answered the phone right away and Richard was at our house 30 minutes later. He was friendly and explained everything to us as he worked. We couldn't have asked for a better experience. The price seemed reasonable as well. I will be calling them for all of my plumbing needs! read more

These guys are seriously awesome! Had a major plumbing emergency at my aunts house this morning (news years eve!). Victor was here within 20 minutes and fixed the problem! I would highly recommend this place and will recommend it to everyone I know. Thanks again! read more

I found Happy Rooter on Yelp. I needed a drain snaked. It wasn't a serious and immediate problem, so I called hoping to get an appointment in the next few days. Victor was out within the hour and was finished shortly after. He was pleasant, explained what he was doing and advised me what to do to prevent future problems. Pleasant, swift and efficient-what more can you ask? I will call him in the future when I need a plumber. read more

Victor was friendly and professional on the phone. Richard came out and quoted a very high price because of unspecified "expensive parts" that would have to be purchased. It seemed fishy so we said no and he left. Called another plumber who fixed the problem at a reasonable price and gave me the receipt for the $8.97 part. That's right, the necessary "expensive part" turned out to be $8.97. Take your business elsewhere. read more

I had a great experience with Happy Rooter. Victor came by the day I called to check out the problem, then Richard came the next day the replaced the toilet parts. He did a great job! I would use Happy Rooter again. read more

He's not Happy Rooter so much because he's happy, but because he leaves his customers happy. I'm glad I found him, as the other guys I had out charged me $261 to snake from my roof and didn't even clear the clog. They said I needed a clean out installed and their quote was over twice as much as what Victor did it for. He also didn't make any claims as to what the problem was until he could get a camera in and know for sure. read more

Thank you YELP. I found Happy Rooter on YELP after waiting a couple of days for a call back from a more "known" plumbing contractor for a clogged main sewer line. It was a good thing I did not get the call back. I called Victor late on a Friday afternoon and he said he would stop by after his son's baseball practice. Victor called when he was on the way. We decided that the main sewer line needed to be replaced and he gave a very reasonable quote. The work was started and completed on Monday. Victor had to replace additional pipe which was not quoted but the price stated the same. The crew cleaned up after themselves when the job was complete. The family could not be happier with the work that Happy Rooter did and now we have a permanent plumber to call for any of our plumbing needs. I will refer Happy Rooter to anyone that asks. read more

I had a main line clog which is something I'd never experienced in this 60+ year old home before. Victor came out and we looked all around the house for a clean out and found none. He said he could snake the drain from the roof (through the roof vent) for $250 with no assurance (or warranty) that the problem wouldn't reoccur. He suggested that a two way clean out, at ground level, to ensure that any future blockages could be resolved much more cheaply and quickly was another option. Also, he would warrant against any reoccurring clogs for 90 days and the two way clean out for a year. He said that he'd normally charge $1200 but would do it for $1000 as we both didn't want him to have to go up onto my old cedar shingle roof! Additionally, my next door neighbor had had to do the same and ended up paying more because he tried the roof method before having a clean out installed. I went with the two way clean out option and he called his workers to come out immediately to get to work on it. While waiting for them to arrive, Victor went under my house to see where the main line went. To both of our surprise, it didn't run near the water or gas lines (as it does frequently), but rather about forty feet from them. Luckily, the line ran under an open space so my lawn and plants weren't torn up. The workers not only found the line quickly, but were able to clean out the lines in both directions and get the new two way clean out installed in only a couple of hours. Even though the sewer was all cast iron to the street which is harder to work than the typical terracotta that is used between the house and the street. I mentioned that my tub always drained slower than I thought it should and they snaked out the secondary line from the tub for no additional charge. It now drains more quickly than it ever has in my experience - Yea!. No more main line clog - double Yea! All of the work was done with excellent quality, efficiency, promptness, and Victor's two workers were friendly to boot (totally worth the extra $40 I tipped them). I definitely will recommend Victor and his Happy Rooter crew. read more

I called in because my shower only had hot water and my toilet was running funny. Victor gave me an appt within a few hours and was very courteous and responsive. Richard came out to do the work, nice guy. Reasonable price and got it done quick and easy. Love it! read more