I have had services at Hardin Brothers for over 4 years, but in the recent 18 months, services have declined in quality, professionalism, and expertise. (No one manning the front desk, returning after initial services to have a job done correctly, scheduled appointment not written down, condescending eye rolls for intermittent issues, etc.) I recently learned that this automotive shop has changed hands several times over the past year or so and that the name does not currently reflect ownership. (The new ownership had some employees working on Christmas Eve - geez!) I will be taking my car to another shop for services in the future. read more

Over charge for simple fixes. Won't be back. Other options in Catalina that are much more affordable.

I have taken my car to the same shop for years with no problems. Recently my engine light came on, so I drove it to the shop to have it checked out. They charged me $868. The car drove worse than ever. Had been driving that car for 10 years and it never left me stuck, anywhere, ever.. until they "fixed it". Charlie has been the manager at this shop, but had recently moved to a different business. I managed to find Charlie because I trusted him. He offered to tow my car and not return it until it was properly fixed, AND FIX IT FOR FREE. Charlie did just that. In my 70 years I have never experienced such wonderful customer service. Charlie is a man you can trust. He didn't have to go so far out of his way for something he wasn't responsible for. So thank you Charlie and thank you to the guys at Hardin brothers for your professionalism paula read more

After a very poor service experience at Precision Toyota, Hardin quickly diagnosed my problem and promptly fixed it at a significant savings from the Dealership. They even asked me to come back in 2-3 weeks to make sure everything is working properly. read more

Professional and experienced team. Fair prices for quality work. Trustworthy and cordial staff, top to bottom. Will make them my automotive diagnoses and repair shop. read more

On 5/21/25 I had 5 tire pressure sensors replaced on a one owner 2008 Toyota Tacoma. Originally was told 4 sensors was all I had on the truck. The 1/12 hour job turned into 6 hours after on inspection the space tire had a sensor and they had to order one. 1 week later pressure sensors light came on. Returned to shop(Bob) at desk had the (mechanic) add air and tightened valve from under the truck. Was told all set, valve was loose. (2nd time, Bob) one week later, sensor light on again. (Mechanic) added air and tightened valve from under truck. Told stem was loose and guaranteed problem solved. (3rd time, Bob). 1 week later pressure sensors light came on again. Returned to shop (mechanic) added air and tightened valve And said there was nothing else he could do and walked away from me. (4th time) 1 week later sensor light came on returned to shop. This time (Jim) set up an appointment up in a week to have tire removed from truck and inspected. Tire was leaking at seam after tire was removed from rim to install sensor. 5 trips to Hardin Brothers to fix a problem that should have been fixed after the second time. My first and last repair at Hardin Brothers. read more

My first experience with Hardin Brothers Automotive was outstanding! I really enjoyed working with them. First, they accommodated me for a pretty thorough set of maintenance services - oil change, tire rotation, coolant flush, brake fluid flush, and battery replacement - on pretty short notice, as we needed the vehicle for a road trip in a few days. They got us in and delivered on what they promised. The owner/proprietor was great to work with. His estimates were right on, I found the prices MORE than fair (I don't understand previous reviewers saying prices are not fair, because they really are competitive or better than other car service businesses), the car is running great, and I will be a repeat customer as a result. When you deal with a nice, honest, hard working, local business, it's something you want to hang on to, especially in car repair/maintenance. You can count on Hardin Brothers. That explains why they're usually pretty busy when you drive by their place. read more

Honest as can be . I've taken my car twice to them in the year I've lived here because I hear a funny noise. Didn't charge me a dime either time to look for the problem . Took them another time for seat belts and to repair the sliding doors on my van. They were very reasonable and I was pleased with the service . read more

They are busy, so sometimes I've had to wait for an appointment. But they are GOOD. Excellent customer service. Competitive charges. Highly recommend them. JanC read more

Went in for an oil change. To check my cabin air filter, which I hate people doing in the first place, you need to open the glove box and CAREFULLY remove the glove box dampener connection. The mechanic who checked mine just ripped the whole thing apart and left it broken, without bothering to tell me. If that's the level of service with an oil change imagine what it's like for other things. By the time I discovered what had happened it wasn't worth complaining about. I'll just never go back and recommend you do the same. read more

I no longer live in saddlebrooke but I wanted to take a moment and give this shop the recommendation it deserves. They're honest and highly competent.I don't ever recall having had an unsatisfactory repair. If you live off in Northwest Tucson this would be a good place to consider in terms of maintaining your automobile. read more

If gone to this shop for the last 10 years. I've found that the quality of the work is consistent, whether it is maintenance or repairs. They keep up to date on the new cars but also know older ones For example, I have an 86 Camero, which has a unique carburetor (transition from mechanical to electronic) and I have a Honda which is all electronic. They have fixed both. Their prices are average to above but remember you get what you pay for. They do a quality job and they do it right. They take appointments and I've found their time and cost estimates to be right on. read more

Tried them again. I made an appt and told them what I wanted done. When I arrived, they never ordered the part for my repair and made an excuse not to do another service. I will now go elsewhere; to a shop that wants my money and return business. read more

Hardin Bros Automotive is the best automotive shop I've ever used! They are competent, honest and get the job done ASAP! Trust Hardin Bros Automotive for all my vehicles and will continue to do so. read more

I was going to have my vehicle serviced here today when I pulled into the parking lot I was almost hit by one of their mechanics then I walk into the office to have nobody at the desk and the two mechanics that almost hit me were in the garage calling me a moron when it was their carelessness that almost caused an accident so I just left and I will not return. read more

I assisted a friend in getting his car there for a trip check. The trip check was free and the only they they found was the car needed two new tires. My friend is a bit compromised in getting around and Brian offered to help him purchase the tires. He went out of his way and it meant a lot to us! read more

Hope you take the time to read my experience with Bob and Jim - more than just business people. Over a two week period, my daughter had trouble with her car. It began by shutting down on the highway. No juice, had it towed. Bob and Jim were working the front desk. Said they would take care of it, thought the problem might be the alternator - battery was new and assessed as working properly just lost all its juice. Within a day returned to my daughter, reasonable charge, working fine. Two days later won't start, back to Hardin. Guys are stumped as battery and alternator are working fine - get it charged back up and return to my daughter...nominal charge for service. After a few days, same thing - can't start the car. I called Bob, saying I need help - father to father. He and Jim understood; whatever the Gremlin was they were going to figure it out. After a day they had ruled out everything but a newly installed radio - thinking it was draining the battery when the car was off. No charge, got car charged up and referred her to a specialist (Primary Care to Specialist) they like - he'd find out if they are correct. My daughter said when she got to the radio specialist it was like he knew she was coming and what the problem was. He worked hard, and quick taking the time to show her what he was doing, and learning about the car. She kept thinking either this guy is super customer service or, Bob or Jim called ahead and said this gal needs TLC and a positive outcome. He found and solved the radio issue (poor installation). The charge was was more than reasonable, the outcome excellent - car runs fine. This was more than a business exchange, it was an interaction and service that went well beyond merely making money and running a business. Very proud to be Hardin Brothers customer. read more

The best place to go for honest, congenial workmanship on your vehicle, even more so if you are a woman. They treat you with dignity and respect. read more