Being a Chicago native, I need my Harold's fix every now and then. It's essentially a takeout restaurant, so your order is taken as soon as you walk in. The food is made to order, so it takes a bit of time, but it comes out piping hot. The only downside is they are not consistent with the sauce. Most people from Chicago like a nice amount of sauce covering their chicken and that is not always the case here. That's the only downside at this location. read more

Where do I begin? Over cooked, dry, chewy, overpriced and that was the beginning and end of my experience. Ordered the 2 wings, 2 catfish filets, shrimp and tried to order lobster bites. They were out and offered me two sides instead, the fried green beans and Mac and cheese bites. I also got the sauce size of coleslaw because the pint is 9.50. No, that is not typo. 9 dollars and 50 cents for cabbage and sauce. They claimed because it's the labor put into the food. Didn't realize Cole slaw is so difficult. Why doesnt the food taste better if it's all house made? My package to go was light. I now understand why. Lots of over fried breading and sparse proteins. Catfish was dry, chewy and overdone. Shrimp was dry, chewy and overdone. Chicken was just okay but measly and the drum part was dry. Fries were a mess. Coleslaw in it's tiny container, spilled into bag. That was the best thing to eat and I should've just had that. Mac and cheese bites are mostly breading with like Kraft Mac and cheese inside. Fried string beans were just okay. I threw most of the food in the trash. My total was 50 dollars. I will not be back. Tried to call just to let them know so they can do better for next unsuspecting victim but they didnt answer. I don't care about a refund or speaking to a manager. This was awful. My original plan was to go to Panda Express. I should've just done that or even 5 Guys next door. Leaving myself this review so I do not waste my money here again. read more

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I don't understand. What's up with people in Los Angeles? Do yall not know how to properly fry chicken? I don't understand why I keep going to these chicken places getting pink chicken that's undercooked in the inside. This is the first it has happened to me at this location. But still this is a food safety issue. Yall can't be serving pink chicken. But other than that I really enjoy the food when it's cooked throughly. read more

Harold’s Chicken - Pink drumstick - Chicken Shop Near Me - Culver City, California

I visited Harold's today for the first time after seeing several videos online and was excited to try it while I was in town. Unfortunately, the experience was disappointing. When I arrived, the restaurant was completely empty. A young man took my order. I ordered a 4-piece wing with an extra fish and was given the option of four sauces. I asked for hot sauce on the side. I also chose greens, which came in a very small portion, about the size of a sauce container. After driving off, I realized there was no sauce in my bag, so I returned to the restaurant. The fish itself was good, and the chicken was just okay. The bread was crumbly, and the fries were not great. The main issue, and the reason I most likely will not return, was the customer service. When I went back to ask for the sauce that was missing, the woman working acted as if I was trying to get something extra for free. She questioned me about my order for at least a minute, clearly doubting that the sauce had been forgotten. There was no acknowledgment or apology for the mistake. Eventually, she gave me the sauce, but the interaction was uncomfortable and unnecessary. We didn't even receive napkins. Two other customers sitting nearby witnessed the whole exchange. There are too many other restaurants to choose from to feel like I'm being accused of lying over a 2-oz cup of sauce. I'd rather go to Louisiana Chicken in Inglewood. read more

Given prices, sizes of sides, taste, and customer service - I won't be back. Let's jump right into this review. On an improtu trip to the Fox Hills Mall, I picked up food from Harold's. What did I have - Catfish Platter (2 pieces), 2 wings, 2 sides (fries and potato salad) $29 - 3/10 Catfish lacked seasoning. The wings were decent. Fries were normal, nothing special about them. The potato salad was in a small container that I would say should be used for condiments like ketchup, hot sauce, etc. I asked for coleslaw and received potato salad which I don't eat eat. Pros 1. Conveniently located on outside of the mall. 2. Inside is clean. 3. Indoor/outdoor seating available. Cons 1. Poor customer service. 2. Prices vs. Portion sizes - math don't math, overpriced in my opinion. 3. Quality of food is lacking, not seasoned at all or enough with certain food items. 4. Store brought tartar sauce and ketchup packets is what you get as condiments. Huge disappointment. read more

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Plz close this them it was garbage There was no customer at 1pm Portion of green were 1 fork full the Cole slaw was trash. and was only a fork ful. I had to put 1 star up just to post my review SMH read more

After hearing about Harold's and its popularity in Chicago, I was a bit excited to try the one in Los Angeles. I thought the menu had a good amount of options and the prices were reasonable so that added to my interest. The service was helpful but the desserts were highly spoken on and told us "we should try the desserts before the meal" but thank God we didn't because the peach cobbler was not good at all and that would've lessened our interest in the rest of the meal. But the chicken meal we chose was pretty good and parking was fairly easy. read more

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I try not to complain about prices because everything is high these days -- but Harold's Chicken has lost its natural mind. Six chicken wings for $17? Come on now. That's not a meal, that's a bill. And the sad part? It's not even impressive enough to justify the cost. The flavor isn't hitting like it should, the portions feel skimpy, and the wait time? Whew. We really should be charging them for making us stand around like we don't have things to do. I walked in curious. I walked out disappointed. Harold's, I respect the hustle... but at these prices, the chicken better walk to the counter on its own, introduce itself, and sing a blues hymn. Right now? I'm not impressed. read more

Love the quality and service at this location by the Fox hill Mall. Been eating at Harold's in the Go since I was a young dude these Cali prices out here are all the way up ! Good Stuff though !! read more

Best chicken in the World the best flavor and golden and crispy a chicken lover fantasy I recommend this to anybody who never had that home down earth good tasting chicken with a special sauce is called mouth sauce it tops the cake and the fishes is so delicious. Also recommend that you can't go wrong with Harold's chicken, give it a try. read more

Harold’s Chicken - Best chicken I ever tasted - Chicken Shop Near Me - Culver City, California

The people are cool... the food was good. Especially anything fried. Space was a bit dirty but they cleaned up when asked. Would try again.

I think this place deserves a lot of love as their food is tasty and crispy! Just a quick background, this food chain originated from Chicago and they currently have two locations - Hollywood and Culver City. What I'm going to rate: - 1 perch and 1/4 chicken - 1 catfish and 1/4 chicken Food: I loved the perch the most followed by the catfish. They were crispy on the outside but oh-so soft on the inside. You follow that with their crispy chicken and dip that on a sauce of your liking. You can easily get full with that and you are set. Strawberry bundt cake - this one we took home and actually forgot it in our fridge until the next day. It was REALLY GOOD even after a day in the fridge. I will not mind stopping at this place just to get me some sweet cake! Price: $$ and a half. We probably spent about close to $60 for 2 people which is probably in the MID-TIER for fried chicken but it did come with fish and all that food was MORE THAN ENOUGH for us that we had leftovers for next day. Parking: Plenty. This is located at the corner of the Culver City Mall by the old Forever21 spot. Service: I do want to personally thank Cheyenne for exceptional customer service! She is very nice and accommodating. Overall, it was the kind of spot you would go to after a long tiring day of walking and shopping especially if you are fed up with the usual mall food. TRY IT AND SEE FOR YOURSELF! read more

Harold’s Chicken - 1 Perch & Chicken (White) 1 Catfish &1/4 Chicken (Dark) STRAWBERRY BUNDT CAKE - Chicken Shop Near Me - Culver City, California

There's several people that love this chicken spot but only a few can really appreciate it. I'm one of the few. Having the opportunity to eat at over 8 different locations in Chicago, I'm very familiar with this chicken shack. What's cool about Harold's is each restaurant has its own uniqueness but the chicken and mild sauce usually close to the same. No different here at the Culver City location in LA. I ordered the wings, shrimp and fish. It was a little taste of home. Very clean, natural light, with dine in or takeout options. Great to have a Harold's here. read more

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So damn good. A Southside Chicago classic chicken joint that LA didn't f*ck up! Wings and shrimp combo with the hot sauce!

The restaurant was clean and very inviting. I was greeted with a smile and chipper Hello. I ordered fish and chicken. The fish was over fried and the chicken lacked flavor. I wanted to like the food because of the great customer service; but I can't lie. I won't be back. It wasn't worth visiting again. read more

Wow! I actually came in because the young man (he has the coolest cornrows) at the front greeted me with the warmest smile as I was walking by -- it instantly drew me inside. I'm so glad I stopped because the food did not disappoint. The wait was absolutely worth it! I ordered the catfish fillet and it was so good. I'll definitely be back -- for the great service and the delicious food. Such a welcoming atmosphere! read more

Food was salty and the greasy chicken tasted like old grease. I had a brother ask me how was the chicken while I was eating. I told him not to buy it. It's not worth the money!! read more

Tried Harold's Chicken for the first time after spotting the new location while heading to the Fox Hills Mall (Culver City Mall). As soon as my partner and I walked in, we were greeted with warm, welcoming hospitality. I didn't catch the names of the man who took our order or the woman helping at the counter, but both were very friendly and attentive. Everything is made to order, and our food came out piping hot. I got the four-piece wing dinner with lemon pepper on both the fries and the chicken, plus their signature mild sauce and it was excellent. Crispy, flavorful, and perfectly seasoned. The ambiance is very welcoming . I'd definitely recommend checking out Harold's Chicken in Culver City. Great service, fresh food, and convenient parking. 10/10 five stars! read more

Harold’s Chicken - 4 Chicken Wings - Chicken Shop Near Me - Culver City, California

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If I could give it zero stars, that is what this establishment would get and I can't even say it's because of food but because of customer service. Went in to order dinner and it was no customers in the place. So we're standing at the counter waiting to be helped. The lady see us but just decided to ignore us. No hello or I'll be right with you. One thing about me, I'm not begging any place that I'm spending my money to serve me. Walked out the door and will not be returning. read more

Upon entering I couldn't help but notice how clean and neat everything looked. The manager, Cheyanne was very patient as I changed my order three times and each time she said, "just take your time." THE FOOD WAS COOKED RIGHT IN FRONT OF US... big plus I ordered the 1/4 white with hot and mild sauce and my son ordered the 1/4 dark and omg that first bite was amazingly delicious, tasty, crunchy, and cooked to perfection. I HIGHLY RECOMMEND HAROLD's CHICKEN read more

Harold’s Chicken - Clean cooking area - Chicken Shop Near Me - Culver City, California

When you first walk in the MUSIC IS SO LOUD YOU you had to yell to make a order but let me back up when I first walked in the door. It smelled like old, dirty fried fish and chicken, and I should have walked out then but I said no I came in so let me try. The Fish was not catfish it was Swai fish and it was so thin. I could see through it that was horrible. The chicken no seasoning as a matter of fact, The Fish doesn't have any seasoning on it either guess they want you to get sauce and pour all over the chicken, but I didn't want it like that so this was very disappointing Last time I will be here read more

Five piece shrimp and three piece wings combo with lemon pepper and mild sauce fried hard thank me later! read more

Harold’s Chicken - Chicken Shop Near Me - Culver City, California

I usually order the Shrimp dinner, but decided to try the Perch today - what a mistake! I've never had Perch before so didn't know what to expect. However, my first and only bite was so bad I couldn't eat it. The fish was crispy on the outside but flesh was grayish, slimy, and sticky. I will definitely stick with the Shrimp. Oh, the coleslaw needs work as well. read more

The worst experience i have ever had to endure... save your self the trouble and just dont go. I will break this down further, but 100% will not be going back ever. As all the reviews say. Horrible old food with no consideration for charging 7$ for 7 mushrooms and the 3 oz side of potato salad. I have been to harolds before in the east coast before, and this is not it.... bbq shrimp was just their fried shrimp with franks hot sauce on top, old okra had been frozen and refried, no fried green tomatoes, chicken was not prepared correctly. They gave the chicken no soak time in buttermilk or brine and just took it out of the freezer and fried it. Complete rubber. Food was trash would not recommend and thats all I will say about that. Inedible I cannot believe the staff at this establishment. Upon entering the worker running the cash register was sitting at a table relaxing scrolling on her phone and eating cottage cheese out of a starter bros bag. She took my order, got bbq shrimp fried okra friend mushrooms kids chicken strips and fries and a large soda...... upon finishing taking my order the worker continued to sit on her phone right next to me at a table. When our food arrived I asked from my large soda and she proceeded to grab a can of sprite from a fridge. When I ask for a fountain drink she just said no. Im sorry did I not order a large fountain drink? I took my time tried to enjoy my day with my kid but could not stand being there after this employee continued to just sit on her phone on tik tok while a gentleman was cooking running the show... a complete disgrace of harolds and service in this country. Please enjoy the photos of this... I truly hope management would actually manage this establishment instead of running it into the ground. Im sure the owner of this establishment has some money into and would like to see some sort of a return not just a loss for paying people to sit on their phone. read more

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We were visiting from out of town and decided to stop by for some lunch. We ordered a chicken wing and 1/4 chicken meal and they were both amazing. So well seasoned and the chicken was cooked perfectly. We tried all the sauces which were so tasty as well. The manager Cheyanne was so welcoming and checked in on us to ensure the meal was perfect. We played board games while we waited for our freshly cooked chicken and don't get me started on how good the music was! Kudos to the chef Matt!!! As my son said, "This chicken is bussin!" read more

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Absolutely amazing customer service. Words cannot describe how wonderful the staff is. Small mix up with my order was not only handled super fast and efficiently, but beyond exceeds any expectations you would have!!! Music taste was to die for. Adorable set up, feels cozy and inviting. Wide range of specials. Chicken is seasoned to perfection. The Mac and cheese is to die for! Chicago chicken is amazing!!!Everything made at time of order and timely! 100/10 I will most definitely be back and bringing people! read more

I was craving fried chicken and Harold's was nearby. I've been to a location in Chicago and was eager to try it in Cali. Service was friendly. I stepped out while my fries were cooking and the cook came out looking for me. Chicken was crispy, seasoned and cooked well. I didn't need the sauce with it. Fries tasted re-heated, and the potato salad was average. For some reason they do t allow greens as a side dish. Restaurant was clean and well mai twined. $12.50 for fries and two sides. A piece of white bread was included in the order. Water was $3 and sodas $3.50. They don't offer the lemonade on the menu. read more

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Harold, your quality is a bit too inconsistent for me. I really enjoy your catfish and red snapper on my first visit. The second visit noticed that the the food didn't taste as amazing as I thought it did the first time. Thinking perhaps I was tripping I gave your menu a 3rd try and my expectations were met a little bit. Harold I think you can work on offering a consistent experience when it comes to preparation. Harold it seems like you also forgot to add seasoning to your fried chicken batter. It's a pass for me on all the sides with the exception of the french fries. I usually go for collard greens no matter how one may cook them but, I did not care for the whatever sweet ingredient was added to the greens. I was not impressed by the potato salad either. On my second trip I was invited to try a tasting portion of Gumbo. ADD THAT TO THE MENU HAROLD!!! HMMMM HMMMM HMMM I thought the roux was well flavored and it simply tasted like a New Orleans party was happing inmy mouth. This location is at a mall so there is plenty of parking. Not the biggest venue but big enough to grab a quick bite and occupy a bar table with a coworker or friend. Overall, I think you have a lot of potential here Harold. I just want to encourage that you figure out how to offer a consistent experience to the customer who plans on returning. When we return we want the same taste bug experience we initially had. read more

My son placed an order for delivery about an hour ago. 3 meals and no fries. We did not get our fries.

Just ok, the sides here are a joke. Chicken was good but nothing special. They do have lots of options for food choices as well. Okra tasted fresh. read more

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I'm reading these reviews about this restaurant and any reviews that have something good to say can't be real. Let's first start off with the fact that I ordered a 4 piece wing dinner, 4 piece half chicken dinner and 2 pieces of fried catfish which totaled up to $60 which is insane. The food wasn't seasoned at all, the portion size of the greens was in a condiment container. I had one bite of the greens and then my girlfriend had a bite and that was all of the greens. When I was placing my order, the guy asked if I wanted seasoning on my French fries and I told him yes but I had no seasoning in my food once I got it. It was beyond disappointing to have waited the amount of time we did for the food and to receive that unseasoned, greens in a ketchup container and mild sauce which taste like ketchup. Harold's definitely needs to step it up otherwise I don't think they'll be in business long. read more

Delicious chicken, homemade Mac n cheese and deep fried bottom mushrooms!! Fast service and delivery Everything was hot and super tasty!! I'll order again read more

This place is the food and the staff. The chicken was seasoned to perfection and served with hospitality. LA's #1 Fried Chicken spot right here. If you don't know.. go find out! Note to management: sell that BBQ sauce by the bottle/gallon! read more

I always love coming to eat here. The atmosphere is great, food is so tasteful and made fresh, and the customer service is great. Cheyenne took my order today, and she was very knowledgeable of the menu, what they had in stock, etc. 10/10 will definitely recommend and I'll be back very soon! read more

Harold’s Chicken - 2catfish & 3 Wings - Chicken Shop Near Me - Culver City, California

Harold's Chicken was an absolute disaster from start to finish. The food was bland, tasteless, and somehow managed to be both greasy and dry at the same time. It took them over 20 minutes to prepare an order that wasn't even remotely worth the wait. Honestly, it was the worst fried chicken I've ever had , and I wish that were an exaggeration. But the real icing on the cake? While customers were sitting in the dining area, one of the employees was casually eating Popeyes chicken on his break... right out in the open. Nothing says "we don't believe in our own food" quite like an employee choosing a competing restaurant's chicken over the one he works for. It was beyond despicable, unprofessional, and frankly embarrassing to witness. Save yourself the disappointment and go literally anywhere else. read more

When I first started coming here last year, the food was good but as time went on the quality has gone downhill. Either the fish is over fried, under fried, the okra is over fried and bitter tasting. I have also had an item left off more than once - potato salad but still, if it's included it should be in my bag. There seems to be different people cooking and absolutely no consistency as far as quality. I gave this place many many chances but after today - the catfish nuggets were the size of popcorn chicken and the okra was horrible. I'm not sure if I'm more upset with the money wasted or the crappy food. The prices are too high to continue the foolishness for inconsistency. I've learned my lesson and I'm done. read more

Love the food but I'm starting to hate the service. I drove all the way up here from downtown, made it at 8:15 and the guy tells me "we're closed" I get needing to shut down and clean up but just say you close at 8pm and not 9. read more

Harold’s Chicken - 8:19 and all the chairs up ugh - Chicken Shop Near Me - Culver City, California

This was the saddest Juneteenth of my existence. I was embarrassed for my colonized coworkers remarks on imposter greens. I even felt more oppressed by the portions of sides given. Why would you give me potato salad in a condiment container? I guess that is the essence of blackness with this struggle plate I paid $15 for. 1 catfish fillet and unseasoned salt fries. Let's be for real folks. I guess the portions are meant to match their small tables. Not recommended for large groups 3+ or more. Our server, however, was phenomenal and attentive. I should have gone to Long John Silvers! read more

I REALLY want to love this place but the service has disappointed on more than one occasion. The first time I went, I walked in and a young gentlemen looked at me and just said "yes?" and I was so confused because that is not a greeting. And that is now my first impression. Then when I asked if I can order he called someone over with no real acknowledgment. Okay, fine. I order and that young lady was super helpful and patient. I was told that my wings would be 15 mins. I watched people come and go with their food and finally after 35 mins received mine. Now this is why I wanted to love this place because the food was really good. About mid way in my meal, I asked Cheyenne for mild sauce and it felt like I was bothering her with the way she responded to me also with a "yes?". She asked if I had already gotten one and I mentioned the mild sauce tasted like ketchup (I genuinely thought it was a sweet ketchup) and she was like that is mild sauce. I guess in my mind I thought it would taste more like hot sauce. I had never been there so to me this could have been a simple, "Our mild sauce can taste more like ketchup to people but it is mixed with ..." She just kept saying "that is the mild sauce" and then gave me a hot sauce. I did appreciate the sauce because I was willing to pay the extra $2 for the small sauce but she gave it to me on the house. Maybe she felt bad for me. Okay so that experience happens, I tell myself they have good food let me uber eats my food for pick up. I was on a time crunch but really was craving their chicken. Knowing it took almost 40 mins last time I figured a pick up order was the best way to go. NOPE. I put the order in at 11:55am. The app says it will be done at 12:09p. I head over and get there at 12:22p. I walk in to see three people are sitting, one Cheyenne, and one got up to assist me. I see no food ready and nothing cooking so I am thinking "ohhh no". And I was right. The woman that was assisting me asked if I could wait 10 mins for them to cook the food and I was so confused because what is the point of a mobile order that was 30 mins ago if you are not going to have it done (and I purposely gave the extra time from the quoted 12:09p). I didn't want to wait because I didn't have time plus last time it took 35 mins even though they said 15 so I couldn't take my chances on my lunch break. It took a minute for them to cancel the order and I really couldn't understand why my order wasn't ready ESPECIALLY after seeing it written down at the counter. I didn't feel like talking or arguing because I was truly disappointed that this was now my second lackluster experience here. I was also disappointed because there didn't seem to be any sense of urgency and barely an apology. I ended up hungry and missing lunch because I was unable to get anything in the time frame I had left. Again I wanted to love this place, I really did but that last experience with my mobile order sent me and I just refuse to give any more money for this to keep happening. read more

We had lunch at Harold's and it was a treat! Food was amazing, service was exceptional and the atmosphere was amazing top notch! We tried a couple of things on the menu and enjoyed it all! We will be back!! Especially appreciated the manager! She was so sweet and accommodating- made us feel right at home! read more