This place is ok. I have been here three times now and each time I leave disappointed. I do have to say the coffee is really nice with spice. My eggs for eggs Benedict were severely over cooked (almost hardboiled) last time. Today I got chicken and waffles. The chive waffle was good. The chicken itself was fine too but the fried part was more like it was just dunked in oil. My husband liked his dish of short rib hash, but it was boring. Nothing is bad here, but I just think it's too expensive to be so blah. read more

Great restaurant that was cool before Ohio City was cool. Had not been there for years, but came back. Great burgers, good menu. Great service. Good value. Still a great location, would return. read more

First time visit for dinner on Saturday before the Brite Winter Festival. I thought they might be extra busy since they were offering 20% off for festival mugs, but we were seated without a wait. I enjoyed the plant filled back room's relaxed feeling. My husband and I split the Basque and Cajun burgers. We ordered both burgers medium, but one came out rare and the other well done. It wasn't a big deal to us, and we were both pleased with the meal and the service. Both burgers had tons of cheese on them, and we thought the buns were exceptionally good. read more

We had dinner on a Sunday evening. The service was excellent and the food was tasty. There's a wide variety of food on the menu. I feel like some items are priced a bit too high, but there are many different options, so don't let that stop you. In nice weather there is outdoor seating available. I would recommend this restaurant. read more

I hate giving Hecks anything other then 5 stars , in the past the burgers have truly been the best I have ever had. Unfortunately last night was not the case , my very thin over Cook pattie with not even a tea spoon of braised short rib and clump of arugula with zero dressing on it left my husband and myself speechless on such a drastic change from over the dozen or so times we both have ordered this burger. If it was my first time ever going I would never have gone back , way to many places to eat. I hope this was a hugh blunder and not how they plan to execute in the future. Hecks we truly enjoy your food and the setting is perfect . Please ditch that pattie . read more

Another Ohio City Treasure: The food here is great. Even the house salad makes your mouth water (definitely go for the apricot dressing with that.) Try to sit in the lovely back room; the open kitchen makes the front a little noisy. It is a tad pricey, but the food and atmosphere are well worth it. Great for a date or an opener for a night out with the girls. read more

One of my favorite places to eat. The inside feels like a greenhouse, and the menu is terrific. Pretty good service, reasonably priced, and a great value. read more

I have found the most amazing, over-the-top dessert in Cleveland and it is at Heck's. But I get ahead of myself, let's start at the beginning. Heck's hasn't really been on our radar since I thought it was just a burger joint -- albeit a really good one -- but a co-worker of mine recently went there and talked up its knife-and-fork food so on Saturday we decided to give it a try. The restaurant is one of those buildings that you can only find in Ohio City or Tremont -- a residential home that has been transformed into an eatery and this one seemed to have been added onto once or twice to account for growing popularity. We had the calamari ($11.50) for the appetizer -- and they came very tender and lightly coated with a subtle aioli for dipping. Very respectable, but of course it was nothing like the Sweet Burger we had for dessert... but I digress again. My main course was the short rib with sweet potato hash and wilted greens ($24). The meat was tender and well-seasoned and the hash had just the right amount of onions and bacon (Ok, you can always have more bacon) to go with the diced sweet potato which was neither too hard or too mushy. Jeannene had the strip steak ($28) and while the potato au gratin was a stunning eye opener as they used blue cheese, the steak was surprisingly boring. It was cooked correctly but there was no rub or marinade to it or a good char, that we could detect. But all that was nothing compared to the almighty Sweet Burger ($7). I appreciate a chef-ed up dessert where it's a small portion with three or four flavors perfectly orchestrated and a blend of pillowy softness and satisfying crunch. But this was old-school "You want dessert? Here's your dessert!" The "burger" was two thick chocolate-chip cookies serving as the bun, a thick brownie being the meat and scoops of vanilla ice cream as the cheese. And it was the size of an actual hamburger they serve as a main course there. And then there were the "fries" -- funnel cakes in the form of thick french fries and a tart raspberry dipping sauce that represented the ketchup. We especially loved the crispy outside, airy inside of the "fries" though cookie/ice cream/brownie is never bad. I asked the waitress if anyone ever orders this just for themselves, not to split, and she said yes, that people will take an extra hour just to finish it all. I might accept that challenge next time. read more

Very good burgers. We had a party of four and all had different burgers. We loved them all. Definitely going back soon. Mimosas and craft beer were also great. read more

Great burgers and fries! Atmosphere could use an update - rather plain and outdated!

Burgers were cooked just right and delicious! Crab cakes and mac n cheese were amazing! Coleslaw was great. Wait staff was friendly and helpful. Water tasted like copper pipe though. ick! My friend ordered the lasagna and said it was yummy! Large portions as well. I would definitely come back to try other items on the menu. read more

About five of us went there today at about 2 o'clock. We went to Ohio city this afternoon we went to go candlemaking we decided to go to lunch while we wait for them to cure. We decided to go to heck's since we've all been there before. The reason I'm giving this two stars is Not the servers fault. He did a really good job I feel like he was Doing the best he could. When we got there the place was packed however it cleared up really quickly. They kept coming by and refilling our drinks over and over. I finally ordered an appetizer for the table. We ordered our food at about 2 o'clock and we did not get it till about 330. I feel like they kept coming by offering to refill the drinks. At that point we're basically all sitting there just like there's no one in the restaurant and they keep saying it'll be five minutes About a half an hour later it finally arrived. We all pretty much ordered the same thing and the same sides my friend and I ours came out completely burned. My sister and her daughter there's were good I understand business is or so and I really try Be understanding but this was not good service. I just felt like he kept trying to come by and fill us up on beverages To compensate for the slow service. Like I said it was not his fault however I feel like it was ridiculous amount of time we waited for what we ordered. When we did get it it was overcooked. read more

HOLY COW SUNDAY BRUNCH! Most incredible Bloody Mary by the bartender. I will most definitely return!!

Disappointed in the french onion soup, the stock needed some flavor. the chicken paprikash soup was too thick, felt like I was eating a thick paste. The salad with ginger dressing was very nice. read more

Stopped here after work after reading several good reviews. Had a taste for a good burger and this was the top choice. The burger selection is very vast and unique burgers on the list.. Got the Rogue burger and was more than satisfied with it. Come with bacon and a rouge sause mixture of Bleu cheese and sour cream. Im not evena bleu cheese fan and this burger hit the spot. Waiter was super nice also which is always a great plus. Heck's will very much get future visits from me. They have fish and chicken options as well if you trying to avoid beef. Small and quaint as well...perfect getaway from the large chains that dominate Cleveland. Highly recommend Heck's if you live near or visiting the near west side read more

I've been coming to Hecks for many years and have never left dissatisfied. This Cleveland tradition is even better now with the added seating and bar area. I also really enjoy their new menu items and brunch menu. There are options for everyone/every occasion from burgers and omelets to steak and seafood. They now even offer valet service which makes parking much easier. read more

Had heard a lot of hype their burgers, so we decided to check it out when some friends were in town visiting. Most of us ordered burgers and they were good. Not the best ever, but a good, solid burger. I would give the burgers 4 stars and the fries were really good too. The facility or more specifically the back large room is a horrible place to eat though. I give the room 2 stars because it was the loudest room I've ever tried to eat in. So my overall rating is 3 stars to average them out. This large back room was clearly an addition to the restaurant and the other two rooms you walk through are normal noise level. Heck, the kitchen you walk by was quieter than the large back room. The acoustics were horrible! None of us could hear each other talk. They need to do something to dampen the noise. Talked with a friend today about our experience and he had the same loud experience we had, so it wasn't just our day we were there. Sorry, but I will not eat inside the place again until they take some steps to quiet the place so we can have a conversation during dinner and not have our ears ring like we were at a concert. We visited in the winter so they apparently have a large outdoor service in summer months. That might be a better option if you want to check it out. read more

For a $10+ burger, I expect better than a white bread bun. The perogies were delicious though. It's a very quiet atmosphere, and I frequently felt like I was making people uncomfortable with my louder than average voice. read more

Great neighborhood place. Known for its burgers but we had calamari and mussels and they were both great. Kids had the chicken tenders from the appetizer menu and they were the best I have ever tasted. Service was great aa well. Very cozy atmosphere in and out. read more

amazing food and even better service from Jen. Thanks for making our night memorable

A must if you are visiting Cleveland. The food and atmosphere are fantastic. The drinks are great as well!

Nice family environment, a little dark inside but overall great food. A little pricey though.

We were in the area and walked into this restaurant not knowing quite what to expect. We ordered the Rocky River Burger and the Pear and Beet salad, with the Heck's Brownie for dessert. Beyond unbelievable. Some of the best food we have ever had. In addition to the amazing food, the people here were some of the nicest I have met in Cleveland, everyone greeting us and a goodbye from the kitchen staff when we walked out was the cherry on top of this amazing meal. read more

In town visiting from Chicago, I will highly recommend this place to any visitors to Cleveland. The food was excellent, as was the service. Our server, Rachel, was very cool and poured a good beer. The staff was very friendly and the outdoor seating was great. The burger I had was perfect, from the garnish to the quality of the grass fed beef. My fiance had the linguini with peas, bacon and garlic chips. Not heavy at all, and very flavorful. Last but not least, their coffee and cocktails were awesome. I take my coffee black, and it was the perfect brew for that. It reminded me of cafe de olla, but not as sweet. My bourbon/ginger cocktail was perfectly balanced as was my fiances bloody Mary. If you're from "the Land", go there!! If you're visiting, tear yourself away from downtown and pay Heck's Cafe a visit. I'm sure it won't disappoint! read more

I have been going to Heck's for years and their food is always great but the past few times the service has been horrible. There was two of us and we sat outside plus it did not seem to be very busy at all, we were waiting to be waited on and four waitress were working outside and not one came to take drink orders or even introduce themselves, Not even a "Hold on a moment" for at least 15 min. and that is not exaggerated at all. Not to mention at least two of the waitresses walked by us at least 2-3 times within this time. When I said something I was told that they didn't know who had the table. We walked out, I guess they didn't need that tip. read more

What happened to one of my favorite places?! Hadn't dined at heck's in about 5 years. Came back this past sunday and was so excited for brunch but we missed it by 5 minutes. Our fault. Ordered instead 'award winning' burgers. Perhaps the cook accidentally dropped an entire salt shaker in the meat mix. And to request the meat to be cooked 'medium' apparently means extra well done. Probably a fluke. And being in the restaurant biz myself i know the kitchen staff is not exactly the A -list on sundays. Just bummed the food was not as i remembered it. But we will try again:-) read more

What has happened to Hecks. I live a 5 min walk from Hecks since 3 years ago, became a fan, eat in and or carry out once a week. Don't know what changes have happened recently but eating in we wait 10-15 min for drinks, sometimes they don't have a bartender scheduled, the servers make the drinks. Tonight on carry out we got two salads with salmon, Hecks really does a great job preparing salmon. At 34$, which is plenty of profit, we got two salads with a small portion of salmon, I say small because we eat there often and the portion is larger when eating inn. I called to voice my concern, put on hold and Chris (I assume manager) took the call and listened to my concern, told me the portion is 4oz and he was prepping carry out he saw it and it's correct. He seemed unfazed over my concern about portion size when eating in versus carry out. He offered our next meal free, but wouldn't let up that the portion size was correct and he was sorry I got too large of a portion preciI refused, just because the area is hot for food and drinks is not a reason for a long established place to change what has worked for centuries. Hey Hecks, last three times I've been there on fridays and saturdays, you have plenty of open tables. Why the change? Don't become a tourist trap, take care of the regulars and the visitors. read more

Everything is great! Prices are just right, the food is well prepared & looks great! The bar is brand new and looks great. Very unique.

The soup was cold and my salad was rotten. This place is usually great. They must have been having a bad day or something.

If you havent tried this place yet- YOU SHOULD! Their balsamic chicken is to die for and i have done just to get their side salad because their apricot vinaigrette is the best thing i have ever tasted! The restaurant is small and cute and the dining area feels like your eating in a greenhouse. The patio is awesome too. The staff is great and friendly. The worst thing i have ever experienced there was another couple and I were on our way late on a weeknight and they had closed an hour early because they were slow. We had to eat at great lakes and it wasnt nearly as good. read more

Got a table on a Friday night at about 8pm and was seated almost immediately. Waitstaff was attentive and had our first round of drinks out pretty quickly. Ordered the beet salad, lobster mac & cheese, and the shrimp and grits. The orange beet salad was a solid salad and have to admit I was very tempted to lick the plate once I was finished. The mac & cheese was, as expected, rich, gooey, decadent...everything you're looking for in a mac & cheese. The shrimp and grits were okay. I'm from the south and grits are my jam. I felt they fell a bit short but I still ate the crap out of it. I will definitely be back. With a designated driver. read more

We went to Heck's to pickup some of their delicious coffee. We then decided to stay for lunch. Great idea! 2 of us split the beet salad...YUM! We each had a hamburger that was also delicious. We'll be back for more coffee...and dinner! read more

Food is good. Service not so much. 6:00pm reservation. Seated on time. Waited until after 7:00pm for our food to arrive. One hour wait for burgers, I'll pass. Won't be back. read more

Recently went to Heck's for Sunday brunch. We were seated promptly even though we did not have reservations. Food was fine, decent selection. However, it was crowded and they had one server working the entire back portion of the restaurant. She was server and bartender. Service was terrible. It wasn't her fault.....no one would be able to keep up. Hire some more people! read more

Great place to go. I enjoyed the very friendly staff . I had a chicken burger it was very good. And french onion soup. I recommend this place read more

Came for a romantic Friday night date. The decor was a little confusing, and the dining room is definitely very open. We were seated in the middle of the room, and felt a little exposed. We really loved the grape and arugula salad, which we split as an appetizer. We got the Brie Burger and the Burger Au Cheval. The toppings were great, but the burgers were very dry which kind of ruined the burger experience. We also did not enjoy the fries, a bit soggy and not enough seasoning. I ordered a milkshake for dessert and it was good, but nothing special for the price. read more

Just went here today. Sat outside. The food was great! We got the buffalo cauliflower to start it was soooo good. And then the grilled cheese and a burger, the burger my boyfriend said was best burger hes ever had. Service was great also. Hand crafted cocktails were worth the price yummm!! read more

Best burgers & fries in Ohio City! Breakfast on Sunday is another must here. Salads are also very tasty. Their falafel burger is awesome. Illy is the BEST waiter in Cleveland area. Very attentive and always there when you need refill. They have their own special blend of coffee that is absolutely delicious. Love to eat there! read more

I, soooo strongly, do not recommend this restaurant. After THREE attempts to get TWO sandwiches i was finally able to get the wrong order again. When calling the restaurant to get the right order through. I was met with a very professional, very well trained scoffing and laughing hostess. I wasnt aware that cooking burgers, or at least getting an order down over the phone was something us plebeians would not understand. Horrible customer service, horrible kitchen staff. This place was once a great part of this neighborhood, but not anymore. read more

Always satisfied with the food from Heck's. I must say that if you come here, you have to try the milkshakes. They are amazing. I had the peanut butter chocolate milkshake and it left me wanting to order another one! (I wish I did) I also got the Cajun burger which was one of the best burgers I've had in awhile. I must say they have amazing food and the staff was very nice to us. I will be heading there again as soon as possible! read more