Went in to get some specialized food for my dog and the staff there was so helpful and nice, they…read moreeven gave me a free dried chicken neck for my pup. They have a lot of premium, high quality food, snacks and toys. Definitely a place to go if you want to be extra mindful when it comes to pet care.

Amazing staff and such a great array of natural products. Staff very knowledgeable and helped me…read moreselect the best products for my pets needs. Will continue to shop here.

Mike and Ethan has definitely made me fall in love with reef aquariums all over again. Their…read moreselection is full of healthy specimens and corals. The quality of their seahorses sets the bar when it comes to health and color. Their corals will increase the value of your tanks for years to come. As soon as you walk in, you're always greeted with a warm welcome. Thanks boys! I will always be a loyal customer!

It has been years since I had a fish tank and I was starting from scratch and they helped me get it…read moretogether they are friendly, kind, and extremely helpful

One stop shop for all your reptile needs. The staff is very knowledgeable on what you may be…read morelooking for or if your pets need. I go here for the dogs food lowest value for the highest protein value! My dogs cannot eat it fast enough. (That and the fresh cooked shredded chicken). My 14 year old dog loves this food and he's the biggest most pickiest eater. I have 3 lizards and each one just as sassy and bad at what they each like. I've learned a lot from just trying new things. Great selection of products and animals in store. I even get my feeders here for all my lizards. From live feeding to dry feeding they sure have everything. And if you're not sure what to get just ask. The manager is truly very open to helping you find what's best and works for you. We only go here for our pet needs. Not to mention on occasion you get to see the pups and they greet you with a smile:) Will update with pictures next shopping spree and will post the products I bought today in a bit.

Went to check this place out for the first time and left disappointed. I had a question and…read moreapproached a young staff member for help. He acted like I was a huge inconvenience. Instead of greeting me or even saying how can I help , he just looked at me and then turned around. It made me feel unwelcome. Good customer service goes a long way, and unfortunately, this experience didn't leave a good first impression

I will NEVER bring my dog here again…read more Scheduled for a 9:30AM grooming appointment and told it would be a 3-4 hour wait. I have a chunky longhaired chihuahua, asked for a trim and paid for extras like nail grind, tooth brush, etc. Waited until the 4.5 hour mark to call and check up on her, was told it would be another thirty to forty five minutes and they would ring me when she was ready. Okay, fine. I waited another hour and a half without getting a call, and decided that was enough. Get to the store (she's been here 6 hours at this point) and the groomer is just BARELY starting on her haircut. So wtf have you been doing with my dog this entire time? The groomer tells me 20 more minutes, she'd just gotten off her lunch break. I wait another hour in store before they're finished, and I am infuriated. No apologies, just excuse after excuse. "Oh the groomer is new, oh we're busy today, oh your dog needed extra attention for some matting she had". Bull. They charge me $86 and by the time I get home, I realize that she still has matting in her coat, her nails have not been trimmed, and her teeth have not been brushed. So what the actual f did I pay for and wait 7.5 hours for? Not to mention, the dogs are stuck in cages the entire time they're back there and have no choice but to urinate and defecate in these cages since they're not being taken out. God awful experience. Don't use Kara, don't use this location period. I'll be finding my dog a new groomer that's actually capable of doing their work in a timely manner.

I drove over From Lancaster to search for low phosphorus cat food because I can tell my sweet…read morecalico is suffering from chronic kidney disease, losing weight and muscle mass, and I will be losing her. She is my life! My very heart. I live alone and she means so much to me. I lost my job three weeks ago and have just a few temp days of work to fill in the gaps. So I bought just two cans. At the checkout, the very kind cashier who had helped me locate the specific brand I was searching for offered me two more cans that were samples left by the rep who is there not long before. Since she searched for some little tubes of specialty pate and gave 4 of those to me also for free. At that point, I started to lose it. My eyes filled with tears and my throat choked up. I was about to unravel. I couldn't even speak because I knew I'd start bawling. I could only whisper. The poor gal thought I was angry because my face was all red and tense. No. I was trying so hard not to cry. All I could do is whisper "Thank you. Thank you so much." She has no idea how deeply that little bit of kindness touched my heart. I've spent hours and hours looking for work and sending out resumes only to hear nothing. I don't want to lose my cat at this time, too. She's my girl...my only company at night and has the best, sweetest disposition. Thank you for your kindness.

Beautiful birds and a very nice man who is passionate about the quality of his birds. My canaries…read morewere shipped to me in two days and arrived healthy and happy. The owner is friendly and helpful and ready to share the wealth of his experience and knowledge with his customers. A pleasure to do business with. Thank you Eduardo

Very clean place, owner is very nice and accomodating. A little gem in the AV, beautiful birds....read more

Love the store Tim the manager is so knowledgeable about nutrition. He carries great brands like…read moreFromm/ Nutrisource and Farmina.He has all kinds of cool things like camels milk which is great when I want to change up the goats milk that I get there . He's got Northwest Naturals Frozen food in a freezer and some other really nutritious options for my pups with allergies . If you're looking for a place to buy some good food for your puppies along with some great advice, this is where to go

I drove 20 miles to pick up a prescription diet only to find a crudely drawn sign on the door…read more stating that they would be closed for lunch until 2 pm. It was 12:15pm! Total waste of my time and of course the crappy hospital attached to the store could not tell me anything. Horrible way to run a business. Ordered from chewy.com instead. If you have set business hours you need to be open those hours.

This is my spot for everything for my bearded dragon Lennox. The staff is amazing. I've brought…read moreLennox in because he has a lot of tude and I can't get him to eat veggies and the staff as really been so helpful. They go above and beyond.

I just come here ever so often to see the animals. The staff has been nice and answers questions…read more There is an African Grey bird, he's been there over a year now that I've been going there and I hope a great home takes him in. I'd love to but I can't afford to.

Never seen a pet store that is not pet friendly. Man was super rude. I saw a local business that I…read morewould rather support then a big conglomerate but after the interaction I would never spend my money here. I understand rules but there is a way to talk to ppl.

Great quality always open. Well it seems like when I go they are and always great service.read more