Chris's RAW food. Unfortunately this has happened to us on…read moremore than 1 occasion. We even asked them if they could make the bacon well done this time due to getting undercooked food from here in the past. What we received was 2 burritos with completely raw bacon. See the pictures, we were pulling out endless strands of this stuff. They could seriously kill somebody with this. Children, elderly people, and even pregnant women eat here, so this is completely unacceptable. Not only was the food raw, but we paid an arm and a leg for breakfast here. Never going back

Food was good, the cashier /possible owner was a bit rude but other than that it's your typical…read moredinner type place. Food was not bad but also not the best- it was good. Zucchini fires lacked flavor but were good Chilie cheese fries were ok Bacon double cheeseburger was good. They forgot the bacon but after my husband talk with cashier , we got it on the side

Matthew the cashier was amazing very calm polite the environment was great the employees were all…read moresmiles and tge food was AWSOME

I love the burgers here, very good and flavorful. The service here is very is as good as In-n-Out,…read moreand a big thank you to Ashley for the excellent service. The atmosphere of this place is clean, simple, and bright. All excellent.

I stop here frequently. The service is good the food too…read more The menu has no price for the pollo asado ? It was a bargain at $6.00 for a half chicken, then price was raised to $8.00 which it was still lower then some. Yesterday's surprise at the drive up window was $ 15.99 I didn't notice the menu price. The addition of a beverage now. The cost of everything is going up I understand, but $7.00 increase ? I'm not sure I can come back. It tastes good though and Pollo Loco is $14.49 for there combo.

I'llstartbysayingthisisyourtypicalhole-in-the-wallburgerjoint.Nothingparticularlyspecialaboutthefood…read more-it'sdecent,andforme,itwasaconvenientwaytoavoidcookingafewtimesamonth.Iwasaregularcustomer,asweremyhusbandandson,sothiswasn'tjustanoccasionalpurchase.Betweenthethreeofus,wespentroughly$200amonththere.Ourusualorderswerethebaconcheeseburgerwithchilifriesandthechickendinner.Ialsoistentlyhadthingsmissingfrommyorders,butbecauseweweregularcustomers,Itriednottoanissueoutofeverymistake.Iwantedtocontinuesupportingalocalsmallbusinessratherthanconstantlycomplaining.Unfortunately,thislastvisitwasthefinalorderIwileverplacethere.Iplacedmyorderthroughtheold-fashioneddrive-throughsetup.Thecookrepeatedmyorderbacktome,andIspecificallyaskedwhetherIcouldsubstituteregularfriesforchilifries.Iwastold,"Noproblem."Igottothewindow,paid,andwaited.Itusuallytakesalittlewhilebecausethefoodismadefresh,andIdon'tmindwaitingforthat.Whenmyfoodwasready,theemployeeatthewindowhandedmethebag.Iwasabouttogetoutofmycartograbmydrinkswhenshesaid,"Ohno,everythingisinthere!"Iaskedher,"Areyousure?"Chesaidyesandassuredmethateverythinghadbeenpackedinside.Ithought,great,atleastmydrinksarepackedsafelyandwon'tspill.Idrovehome,openedthebag,and,ofcourse,mydrinksweremissing.IwasirritatedbecauseIhadspecificallyaskedaboutthedrinksbeforeleavingandwastoldtheywereinthebag.Sincetherestaurantiscloseby,Iwalkedback.WhenIgotthere,IexplainedtotheemployeethatIhadspecificallyaskedheraboutthedrinksandthatshehadassuredmethattheywereincluded.Insteadofsimplysaying,"I'msorry,wemadeamistake,"sheimmediatelystartedquestioningmeaboutwhatdrinkIwanted.Asimple"I'msorry,weforgotthem"wouldhaveresolvedthesituationimmediately.Instead,shearguedwithme,lookedoveratthecook,andthesituationturnedintoaback-and-forthconversationthatneverneededtohappen.Neitheremployeeemedwillingtosimplyacknowledgethemistakeandapologize.Igotmydrinksandleft.Iwenthomeagain,andmyhusbandwasalreadyopeningtherestofthefoodwhenwediscoveredthatthechilifriesweremissingtoo.SoIhadtogobackasecondtime.Iexplainedthatthechilifriesweremissingandaskedforarefund.Iwastold,"Absolutelynorefunds."Iaskedtospeakwithamanager.Aftermoreback-and-forth,Iwastoldthatthecookwasthemanager.Again,Iwastoldtherewouldbenorefund.Thentheemployeetoldthecook,"Itoldyoushewasgoingtodothat,"referringtomyrequestforarefund.Yes,Iwantedmymoneyback.Ifarestaurantfailstoprovideitemsthatwereorderedandconfirmed,Ibelieverequestingarefundiscompletelyreasonable.ThecookthenarguedthatIhadneverorderedchilifriesandsaidhehadnotchargedmeforthem.MyresponsewasthatIhadspecificallyorderedthem,theorderhadbeenrepeatedbacktome,andIwastoldmyorderwasokay.Thereceiptprovidedtomeasnotitemized,sotherewasnowayformehoverifyexactlywhathadorhadnotbeenentered.Eventually,thecookofferedtoremakethefries.Bythispoint,Iwascompletelyexhaustedfrommakingmultipletripsbackandforthoveroneorder,soIsaidfine,let'sjustremakethem.Ashestartedpreparingthefries,hesaidsomethingalongthelinesof,"Iknowyouwereinabadmood.Youhadabaddayatwork.We'regoingtomakethesefriesrealgoodforyou."Fortherecord,Ihadnothadabaddayatwork.Ihadbeenpatientthroughoutthisentiresituation.Iwaitedformyfood,Icheckedtheorder,Iwentbackforthemissingdrinks,wenthome,discoverdanothermissingitem,andthenwentbackagaintotrytoresolvetheissue.SoIleftwithoutthechilifries.Throughoutthisentireordeal,theemployeeaslaughingandtellingmethatIwasmakingabigdealoutofthesituation.Whatshefailedtounderstandisthatthiswasnotaboutacoupleoffriesoracoupleofdrinks.ItwasaboutbeingrepeatedlyinconveniencedandthenbeingtreatedasthoughIwastheproblemforbringingittoherattention.Mistakeshappen.Iunderstandthat.Whatmattersishowyouhandlethemistake.Asimple"I'msorry,weforgotthat"wouldhavegonealongway.Instead,Iexperiencedarguing,sarcasm,refusaltoakeresponsibility,andanoverallattitudethatmademefeellikemybusinessdidnotmatter.Iattemptedtospeakwiththeownerdirectly,butmyrequestasdeniedattherestaurantandagainwhenIcalled.IalsofiledacomplaintwiththeBBBbecauseIfelthatIhaddoneeverythingIcouldtoresolvethesituationdirectly.Unfortunately,theyhavenowlostourbusiness.Butcustomerservicematters.Accountabilitymatters.Respectingyourcustomersmatters.Thistime,however,IbroughttheproblemtoherattentionandatreatedlikeIwastheinconvenience.So,I'mdone!!Ifyoudecidetoeathere,checkyourordercarefullybeforeyouleave.Itmightsaveyoufromhavingtomakemultipletripsback--andfromexperiencingthekindofcustomerserviceIreceived.

Food was very good BP Burger so good with truffle fries and…read morea pink lemonade Original chicken sandwich is very good and crunchy The sauce on the burgers is delicious Service was quick Restaurant is clean and staff was very welcoming

Ordered the BP burger. Tasted pretty good! It was a bit pricey at $13. The ingredients tasted fresh…read moreand the grilled bun was a nice touch. It was assembled with care. I personally wouldn't wouldn't reorder it, but they did have other intriguing options I wanted to try such as their Spicy Chicken sandwich and their Cajun fries. Located in a plaza with plenty of parking. Polite staff, no restroom.

Cashier was nice and laughed at my jokes, also was accommodating allowing me to get onion rings as…read morepart of the meal. He brings the food out to everyone and remembers which order belongs to whom. Also kindly told me to try the garlic sauce....SO good. Will be coming back

The worker taking my father's order seemed genuinely upset about having to take it. At one point,…read morethey even threw the change back on the counter to my dad. It was especially unfortunate because my dad had been looking forward to trying Mediterranean food for the first time. After already having a long and difficult day at work, it honestly hurt to see him treated that way. At least the food was good, but it's hard to want to support a business that doesn't seem to appreciate the customers who are choosing to spend their money there. Good food can only go so far when the customer service leaves you feeling disrespected and unwelcome.

I would give Jim's 5 more stars if I could . I was in the neighborhood and drove by & trusted my…read moregut which was completely empty by the way (starving ), but something told me that I was going to get a Good Burger here and I totally did . I ordered the Bacon Cheeseburger Special and it was EXCELLENT. Good size portion , Fresh and it was a good amount of Fresh Bacon in it and the fries were cooked perfectly. The staff is extremely nice & friendly and one of the Family's Owner was on site I believe her name was Cristina she was talking to the Customers making sure they were enjoying their food and having a good time . I really admire her pride she had for her business and connecting with her Customers I eat at a ton of Greek owned businesses and when I saw that it clicked ! I love when I see that , that's the Customer Service I grew up with and it's almost like a lost art even at fancy restaurants they don't even do that anymore . Wish I would have taken pictures of my meal but it hit on every level TRUST ME !!!!! You have to try this place this is a REAL neighborhood institution and I am glad I stopped in and on that note I'll definitely be back !!!! Thank you Jim's Burger & Cristina you made me feel right at home I will always support local family owned businesses !

Jim's continues to be the most expensive Burger Joint around South East Los Angeles, probably in…read moreall Los Angeles! While I grew up loving their food, their exorbitant prices are simply outrageous. I need to stop giving them my money and hope that everyone around our community starts to boycott them as well until they stop taking advantage of our surroundings low income communities. $0.99 for a slice of cheese!?!? 1,000% Profit!!! Jim's is the only Burger Joint to charge this much for a slice of cheese!!!! Did the milk come from a cow made of Gold? To add insult to injury, they're even reducing their portion sizes while simultaneously increasing their prices!

Came here to use the restroom since I was working in the area and ended up getting a breakfast…read moresandwich. I had no expectations for this place, just walked in because Starbucks was closed and it was like a 50's themed diner/antique shop inside. The place was clean and fully staffed and there was a drive-thru. I ordered their sausage and egg breakfast sandwich on sour dough and needed the code to the restroom or the key and was on my way. Later in the day I got hungry and opened up the sandwich and it was perfect. It tasted like a good home made breakfast sandwich and looked amazing and tasted fresh. I got a photo of the cross section of the sandwich and it was immaculate. I'd definitely recommend this place to anyone looking for a very good burger or meal on the go that's not a chain and it's actually better than a chain. Also, the restroom was clean with no weird smells so I recommend their restroom too if you're on the go. My order was ready by the time I came out of the restroom so they are also really quick. Honestly was surprised by this visit and would come back again.

One of my favorite places to grab a burger. Have been coming here for years and they never…read moredisappoint. The staff is always friendly, the tables are always clean, and the food is always fresh. What more can I ask for? I really like their set-up. My toddler thinks it's really cool.

First time trying the hamburgers after seeing videos on social media, all I'm gonna say is that the…read morehype is real, authentic Mexican flavor, quality and quantity is pretty good. I would definitely come back and recommend the Uruapan Burger, full of flavor and meats!

Stopped by for work lunch. Why these burgers hit different tho?…read moreThey almost taste like Mexican burgers. These burgers are not for the purists. They pack a punch. If you want a plain cheeseburger keep walking. Also had the Papas Preparadas(fries with hotdogs cheese). Different but yummy.gotta try the "Suprema" next time has grilled onion. Pro-tip: Order ahead if you are strapped for time. They are made fresh.

Not familiar with the area so finding this burger spot was perfect! Ordered avocado cheeseburger &…read morecolossal burger - both were juicy & so tasty! They weren't cheap on the avocado! Fries were seasoned perfect and gave a good little cup of ranch! Great find and will come back!! Sorry no pics because we are our food so fast!

This place reminds me of those local neighborhood joints that offer great food at relatively…read morereasonable prices. Recently had a cheeseburger combo with pastrami and it was amazing for $15. Additionally if im feeling fatty I would go for the dbl cheese burger or even the classic pastrami sandwich. Notetoself, ask for mustard on the pastrami burger. Fries is classic frozen fries so if you expecting homemade lower them a bit but still good. Upcharge for ranch so be aware too. Service is solid as well. Great spot for lunch or a quick bite. 4/5

This place is a Los Angeles legend…read more It's not even about giving it five stars--it's about telling people that if you want to try one of the best burgers in Los Angeles, this is a spot you absolutely need to visit. The food is outstanding, the portions are generous, and the burgers live up to the hype. What makes it even better is that you're not just getting a great meal; you're experiencing a piece of Los Angeles history. Places like this are becoming rare, and Hawkins House of Burgers has earned its legendary status. If you're a local and haven't been here yet, you're missing out. And if you're visiting Los Angeles, put this place on your list.

I was in the neighborhood and wanted a burger. I made an online order to Hawkins since I saw a long…read moreline and I couldnt find parking. Checked in at 5-10min. They said order wasn't ready. Waited another 10min, while I saw other people picking up orders, so I checked in again. Same response, not ready yet. Another 10min passed by, now I'm seeeing people who came after me get their orders before me. Asked the staff again for my order status. The order pick up window person shouted my name to the kitchen each time I checked in. Finally the 3rd time they responded, they start arguing, apparently my order was done a long time ago, and it was given to someone else. It took 30min to figure out that my order had already been done and given to someone else because there was no communication between the kitchen, order staff or pick up staff. no apology, just got my food after the argument 3minutes later...Food was average, definitely not worth a 30min wait.