Did not end up using HES Solar, their solar quote was fair however their roofing quote was "too good to be true". They use zoom for their initial meeting for the quote and expect their customers to be more knowledgeable about the solar and roof than the company. Roofing quote was a low ball, after following up and asking more questions over email, I found out the quote was going to be over $2,000 more than the initial estimate. Not including any unforeseen board or fascia repairs. After letting them know we would go with another company who provides an accurate roofing quote (and sends someone out on-site to assess) Andrew Bakaine blamed us for "not providing enough information for an accurate quote" after we told them HES was the first company we spoke to, had no knowledge of the roof since previous owners did not provide. The unprofessional response is ultimately what caused this review. read more

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I'm finally solar powered! I did a lot of research and am so glad I decided to go with HES Solar. From start to finish everyone I dealt with was extremely professional, informative and friendly. Cassandra walked me through each step of the process. HES Solar is quick to respond to questions and explained things in an easy to understand way. Workers that came to my home where all masked and patient with all of my questions. I now pay less for my solar loan than I did with my regular SDG&E monthly bill. Highly recommend HES for any of your solar needs. read more

We love our solar system. The sun, all of the planets (event pluto) and especially our panels on our roof! Home Energy Systems (HES) did a fantastic job and their employees are true professionals. Our job included updating our service to 200amps and securing 24 panels to our pebble covered metal roof. No complaints, only praise. UPDATE: It has been over a year since our Sunpower System was installed. We still love it and are excited to see others in the neighborhood going solar too! We'll be getting a check from SDG&E soon. Whoopee! Saving 27,700 pounds of CO2 and generating 16 Megawatts of power make us feel like we are helping planet earth. read more

HES Solar installed our church's rooftop PV solar system a few years ago. Congregants recommended them and we decided to call them to install a rooftop PV system on our house. They were very responsive and installed a system that worked well for some months. Their monitoring identified a possible problem with our micro inverters. They immediately sent a team of HESS experts to evaluate the system. They found the problem and negotiated tirelessly with the manufacturer of the parts for free replacement and installation. The system is again up and running, making extra power that is returned to the grid. Rob, Cassie, Mary, Brad, Jesus and Mike worked together smoothly as a team dedicated to our satisfaction We thank them for their help. read more

Mixed experience with HES. Finally got PTO after maybe a month of delays.... First their installer made mistakes, then couldn't find replacement part at Home Depot, left a hole in my dad's garage ceiling, couldn't pass inspection with the county several times. Everytime I heard another delay I could cue the circus music. At least they gave my dad credits for all the hassle, the panels look slick and we can start lowering our carbon footprint. Can I recommend? Meh. read more

Michael was very knowledgeable about the solar system including how the pool equipment worked in conjunction with the solar system. He even pointed out some potential problems with the roofing tiles. He went above and beyond what I expected. Honest, conscientious and very efficient. A+ in my book! read more

HES Solar saved the day! In the process of having my roof inspected as part of selling our home, it was discovered that the company that installed my Sun Power system did a poor job of replacing or fixing the tiles underneath the solar panels. To make maters worse the installation company was no longer in business. In order to ensure the warranty was valid I needed a Sun Power authorized installer to remove the panels so the roof tiles could be repaired and the panels replaced after the repairs were completed. This is where Phillip and his HES technicians come into the picture. His team was on time and quickly met with the roofers for a plan of action. Everything went flawlessly. Both teams worked like a well oiled machine and the work was completed sooner than expected. The roof is fixed and I am back online generating electricity! If you need solar aftercare contact HES Solar and Phillip! read more

We have enjoyed Sunpower Solar for almost 10 years now. During those years so many companies have come and gone. My original solar contractor is no longer in business and when I needed a service call on my inverter, I had to contact Sunpower and they directed me to a company who is also no longer in business. Needless to say, its important to be able to have a dependable service contractor if you decide to go Solar. So, I decided to put HES in my contact manager in case the need should arise for service. I come to notice that Cassidy Furbush is one of their leading Solar Sales Consultants and we were one of his first customers in the early days of Solar, back in 2008... Hi Cassidy! Rick & Robin from Chula Vista. (4.8K system).... Actually, I was thinking how much the technology has expanded since we were early Solar adopters. Our 230 watt Sunpower panels were the best in the industry at the time. I'm glad that I found HES Solar. If I decide to add panels or need advice, I can at least contact HES and Cassidy and get steered in the right direction since there seems to be many folks who have purchased or leased solar and their contractors are no longer in business. I'm glad I found HES and that they reached out to me by mail. Now, I have a reliable source for future consideration with a Sunpower System. read more

Our Sunny Boy inverter went dark, so we called HES which had installed it. Michael came out, identified the problem (which was not the inverter), and fixed it. Great service and reasonable price. read more

Overall HES through Sunpower did a fantastic job on my solar install. Their pricing was similar to competitors, but found cheaper roof work than others. The job was done smoothly with excellent help from Robert Laverty and Rachael Williams. The system is generating more energy than we expected and my large electric bill has gone to nothing. Robert even helped trim my neighbors hedge to help SDGE access the neighborhood electric grid. They will work hard for your business and value you as a customer. I strongly recommend them. read more

Great value and especially service. We've had our panels for a few years and Michael is always proactive in calling if our monitoring goes offline and most recently when we had a covered warranty issue he fixed the issue immediately. Thanks HES!!! read more

Our solar wasn't working properly and noticed a bill spike. Brad S was great and helped refer someone to reach out and schedule a maintenance check. Employees were nice and on time! They were able to tell me the issue and they spoke with SunPower right then and got things going. They took care of everything for me! Highly recommend! read more

Gene walked us through every step, answered all our questions and was responsive. The installation team was. Professional and left the job site Clem. The whole process was easy. We've had no problems since installation. read more

After speaking to several solar companies, I decided to go with HES based on the roofing company I contracted. Brian and the team at HES were professional and friendly, they worked closely with the roofing company to make sure they were able to install the solar system simultaneously as my roof was being replaced to minimize future roofing issues. HES had my system installed in just over 2 days! Darren the installer was also super nice. Rachael and Cassidy helped get the permits done, the system signed off with SDGE to go live and made sure all of my questions and reporting needs were met. Overall I am happy to have chosen HES for my solar and look forward to reaping the rewards of my system for years to come. read more

For the past year (or more) we'd been gathering bids from the usual suspects (Solar City, Sun Run, Vivint, as well as some local SD contractors). In total I believe we received about 7 different proposal prior to contacting HES. When I mentioned to a friend that we had finally narrowed it down and made the decision to enter a contract, he encouraged me to hit pause, and make one more call to Cassidy at HES. Reluctantly I contacted Cassidy (we'd already made up our minds to go with a different company) and to my surprise within hours he delivered an initial proposal and layout. Cassidy answered all our questions in a straight forward and thoughtful manner - not pushy. My wife and I discussed it and based on our dealings with Cassidy, the cost, and the layout, we decided to give HES a shot and we entered a contract. The install began shortly after we gave HES the green-light. The crew was respectful of our property. Worked through some unexpected obstacles and finished on time and at the quoted cost. The installation looks great - Zero complaints. I would highly recommend HES to anyone considering a PV System. read more

In 2008 I did a lot of research on solar panel systems and discovered that SunPower brand solar panels are made in the USA, the highest output/efficiency and best warranty. Then I needed to find an authorized dealer/installer of the SunPower Panels,the nearest dealer was Alternative Energy Technologies thats when I met one of their design consultants Cassidy Furbush,I understand that Cassidy is now the Senior Design Consultant for Home Energy Systems. After reviewing my annual utility usage Cassidy recommended a 3.2 Kilowatt system. Well I must say Cassidy was very close with his estimate on system size for the past 6 years the system has been supplying 85-90% of my annual electricity for my duplex,art studio and garage. read more

Great customer service. I really like the quality of the solar panels. They have a Responsive team to answer all of my questions during the whole installation process. read more

Very happy with this very professional installation. Great attention to detail. I got several bids from three different companies and these guys did a great job with my SunPower panels. We have a relatively new home, which we had pre-wired for solar. They were able to use my main feed hookup to incorporate into their installation. Highly recommend! read more

HES is amazing! Temo and team were so accommodating and professional. My system was installed in a speedy, clean, yet quality manner. All my questions were answered, app set up and thoroughly explained. My solar system runs without any issues, along with my Tesla Power wall. And Cassandra was incredible with document submission permits, rebates etc. Thank you HES for making my home green! read more

HES installed my system in October 2012. The installation was very professional and accomplished in a timely manner. Since than my system has operated trouble free and has preformed as advertised. My total electric bill over the last six years has been less than six hundred dollars. I have saved thousands and have already recovered the systems cost. Danny Bender read more

Great company to work with. We had a quick install process, stuck to the promised timeline. A year in and we are very happy with the outcome! System was planned well for our use and the roof is in perfect condition after the install. read more

We had HES install 17 panels last December. The cost was well below competitors if you took the quality of the panels into account. Their Sun Power panel are very highly rated The job can in as quoted. The quality of the after installation service was excellent. The performance of the panels was better than expected. We had a $627 retail credit at the end of the year. read more

we installed our 16 panels of sun power solar systems. So far, it worked fantastic! We used to pay SDGE $150 per month, but now we have $430 bill credit in our account! In addition, we get "free daily charging" for our Nissan Leaf. HES solar provides excellent customer service and quality work with competitive price! read more

We recently built a new home and included a solar system. My contractor had a guy, but I wasn't sure about him, so I got a number of quotes. Cassidy at HES was not only the best price, he was the most willing to take time to explore all the options and answer all my questions. Our experience was so good, I recommended Cassidy to 3 friends who also got independent quotes and all 3 went with HES and were happy with the choice. I am not surprised everyone gives HES 5 stars. They were good up front, really came through on a tight time schedule for install, and have been great on follow up the couple times we had minor issues. If you're reading this review, sure, get a few quotes, but in the unlikely event HES doesn't give you the best price to start with, give them a chance to match. You'll be glad you did. read more

Great Tesla Powerwall installation. Rachael, who is incredible, and the excellent HES Solar team installed our 3 Powerwalls and upgraded electrical panel 1.5 years ago. Installation was clean, professional and faster than anticipated in our off-grid-prone North San Diego County home. She continues to follow to ensure the CA rebates are paid and to check system performance as Tesla upgrades firmware. I would highly recommend HES, Rachael and her team for all solar and battery backup installation. read more

The staff at HES Solar are super professional and get the job done correctly, safely and efficiently. From the office staff to the installers and project managers... they are kind, helpful, knowledgeable and do a great job at installing and cleaning up. Would definitely recommend HES Solar to anyone interested in getting solar for their home or business. read more

Home Energy Systems installed two of my neighbors solar systems and were given a thumbs up from both. I called them...they did not cold call me, and set up an estimate. Cassidy was a straight shooter and there was no sales pressure at all. I had a certfied electrician w/ me at the estimate meeting and he had no issues at all w/ what HES presented. I decided to go ahead w/ the project and from estimate to completed install was about 5 weeks. Installation crew was professional and informed me of all steps thru out the installation, which took about 3-4 days. Local inspection was a breeze and system was put into service without a problem. It's about easy as it gets! read more

We got about six bids and HES seemed to present the best value for our needs. We chose them and they were able to complete our job very quickly! Our system has been running for two years (literally two years tomorrow) and has been awesome! HES sized our system perfectly! The first year we had a SDG&E credit of about $150 and this past year we owed about $150. We are very happy with their service and their support even after the install was complete. Thank you HES! read more

My wife and I had 11 panels put up last month, and everything went 100% smoothly. Bryan gave a quote that was better than other solar companies, and for top-tier equipment. Cass walked me through the process of getting ready for installation (working with SDG&E, the HOA, the city, etc.). Both Bryan and Cass were true professionals. Very responsive and timely. On installation day, Christian (who goes by the nickname "Taco") was amazing! He and his team went out of their way to make everything perfect. They took extra steps to hide the conduit and make everything look nice and clean. They color matched my house's trim and painted the conduit to match. Everything looks perfect, and my panels are generating the energy that I expected. I recommend HES Solar 100%. Great team of professionals at a very competitive price. read more

Cassidy and Rachael have continued to follow up with us since our issues that I posted about earlier. Our system is now complete and running without issues. I understand that employee issues do happen and it seems that we are in the minority with our experience. Overall, we are happy with the system & price. read more

Home Energy Systems was a great company to work with. I decided to get solar and a new roof at the same time. Martin and his staff were very accommodating around my roof installation. They worked with the roofing company so the installation went perfectly. HES has also installed multiple systems for members of my church and even installed a system at my church. A great company to work with all the way around! read more

We just bought a larger house with a pool and decided to get solar. HES Solar had the best quality system for the best price. Bryan was our sales contact and he was professional from start to finish. When it was time for the installation, Rachael scheduled the job in a timely manner and we were given a timeline of the job within 24 hours. The installers were efficient and the system was installed in just two days. After the installation the excellent customer service continued. We had a final meeting to ensure that all of our solar questions were answered. I would highly reccomend HES solar. read more

HES beat all the other quotes and installed our solar in 2017. We installed a large system on an older home with an old roof. HES came out and took care of a very small leak I discovered in 2018, one of the strings went out and they fixed that right away too. Recently had HES out for a solar removal and replace for a new roof and they did a fantastic job. Called another solar company for a quote and they told me that HES was giving me a great price to remove and replace the panels and that I should go with HES's quote, (They were almost twice as much). Completed the work quickly and it looks better than before, stayed true to their quoted price. HES's installers were very competent and personable and showed me what they were doing. Solar is an investment and HES has always stood behind their install, never pointed fingers or nickle and dime'd. read more

I got fully "downloaded" on how to buy solar, what to look for and what panels & inverter to look for from zealous customer of mine who'd done it for himself and family members a few times over past 5 years. I called HES first just based on Yelp and after speaking at length with Cassidy asked him for quotes. Got quotes and never even shopped another company. Which is way out of character for me but that's how comfortable I was with HES and prices. Instal went remarkably smooth and they finished 4 days after starting and the very next day SDGE gave go ahead. All good! HES arranged everything. Guys were very, very experienced all having worked directly for HES for many years, Cassidy's been there 9 I think they said. HES was very professional, better than competitive prices. Hard to see how you can do better. read more

We have always turned to HES to get a better understanding. Their sales person Cassidy is great and helps you understand what you need and why, not overselling but fitting your needs. When we first started looking at storage for our solar, our first stop was HES, so they could explain how it worked and exactly what we would need to do. You cant do better than HES for the perfect system and helping to educate you on what you need. read more

This is a great Solar company. They were flexible with our needs, and very responsive to our requests. They really went out of their way to get our system installed and turned on. The whole team is very competent at what they do. I am really glad that I went with HES. read more

After much research and many quotes from the top rated companies we decided to go with HES solar. I greatly appreciated that they were knowledgeable and answered my many questions over the phone without any sales pressure. Also, they gave us the best quote for the same product. Our system is now complete, running without issues and we were given the right system for our consumption. From beginning to end it was a great experience. I highly recommend them. read more

We've had a solar system for over 10 years and needed repairs and upgrades to newer panels. We went through a miserable 4-5 weeks trying to get other companies to return calls or be willing to even discuss the work with us, to no avail. On the day I discovered reviews of Home Energy Systems on the Internet, I called and talked with a live person who arranged a site visit the same day. Within very few days we had gotten a firm and very fair price quote for repairs alone, or repairs with upgrades to newer panels. Philip explained that we didn't need to add panels because the return on investment would not be worth it' instead, we could replace some of our panels with newer ones and thereby cover essentially all of our energy usage. All work was done very quickly - no waiting for weeks at all. More importantly, it was done well, with attention to every detail. I'm so glad we found them, and I would recommend this company and these honest and knowledgeable people to anyone interested in solar. read more

We purchased our solar panels from HES over 3 years ago and it was a great decision. The installation was very professional and the equipment has been great! We haven't had any issues with it at all. Over the 3 year period our annual energy costs have been around $500 compared to over $2500 in prior years. I know HES is not one of the big solar companies in town but they are still a solid company and worth giving a shot. Greg. read more

HES solar installed my system a couple years ago and is working great. HES contacted me a month ago that my system was not in contact with them. They sent a tech out quickly and repaired the problem. I never knew there was a problem. read more