Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

Brennan Reidy and the team did great work…read more Check engine light on my 2012 Ram 1500. They figured it out along with other needed servicing and gave me a solid military discount. Truck is running like new.

Good honest people, I left feeling like I'd gotten my money's worth…read more Good way to start the weekend.

Ive used the business about 3x and had no issues. Today was the worst. I scheduled an AM drop off…read moreand received confirmation to drop off at 7:30 for an oil change, inspection of suspension & fluid levels. I canceled my AM personal training session & took the bus to work so that I could drop off car . I called the shop at 1:30 this afternoon asking how things were going and if car woukd be ready by end of day. Response. "Absolutely!" Day at office wraps up, I take bus to Merrifield & walk to shop. Arrive about 4:45. Shop closes at 6pm. I learn nothing had been done. I was told the owner didn't give the ticket to the mechanic. I was asked to give them 25 min to complete oil change. They had the car all day. I asked for my keys & told them I'd never return. AAA auto repair for me. At least there will be good customer service

I have always taken my car to the dealership because I thought I could trust them but they recently…read moreundermined their credibility by incorrectly telling me that I needed a new transmission for $8200. My friend always recommended Rosslyn Automotive so I decided to check them out. During this last awful visit to the dealership, they told me I needed a new car battery and that it was "in the red zone" so I better do it soon. I decided to bring it to Rosslyn Automotive to get it checked out. Not only did they not charge me to check the battery, but they were honest and told me I didn't need to change it until it takes a bit too long to start (probably when it gets colder). They also gave me a fair price (just parts plus $10 for labor) for when I do come back to get my battery changed. In short - I'm sold, I'm switching where I take my car to next time!

Another great transaction today with Mr Tu, the best mechanic ever, this coming from a woman who…read morehas been going there since 2018 for problems big and small with Hondas, Volvo, Lexus, and BMW. Tu does a thorough evaluation of car, a straight up explanation of the problem, and does his best to get the best prices on parts. I trust him and he works very hard on his craft. The shop has a very friendly feel. I know he hates the European cars (as any mechanic would), but he goes the extra mile to fix them at half the price. Any negative reviews are because he takes the time to figure out problems with any car deftly and doesn't fraud you out with fake and easy repairs.

If you just want to do the regular maintenance, like replacing oil, replacing brake pad, this is a…read moreplace you can trust. However, considering the waiting time for the service is extremely long, and the prices for those services mentioned above are just slightly cheaper than most of the body shops, I cannot say I would suggest anybody to come for this kind of services. And if your car needs a big repair, I would suggest go elsewhere, because the work quality they provided was just not good enough.

This is the most honest, skilled, and skilled car mechanic in Nova area…read more I've been at this shop for more than 20 years now and he is still the same. Mr. Hwang never overcharges me or demands unnecessary work on my vehicle. Price is always reasonable and nothing cheated on anything. You have confidence in this guy. Love it.

From now on, I'll always choose Kevin's for any of my car's issue, diagnosis or consultation …read more Their service was great, reasonable price and my car was fixed on time . Thank you Master Auto Care

Had a nail in my tire. It was around 5pm. Called a number of different tire shops nearby and all…read moreof them said they could only take care of it the next day. Called Mr. Tire, Dorr Avenue, and I could bring it right away. They were courteous, helpful and completed the repair in about 30min. while I waited. Next time I need tire work done I will take my car there and ask for C. Hernandez! He even left my car running right by the door so it would be warm when I got in!

I had a concern with one of my tires, so after my work training ended, I called the Mr. Tire…read morelocation in Merrifield to explain the situation and ask whether I should make an appointment or just walk in. The representative I spoke with was incredibly patient and helpful. She answered all my questions and let me know they had a 3:30 PM appointment available--which she kindly reserved for me (just an hour out). I arrived about 30 minutes early and let the front desk staff know there was no need to rush since I was ahead of schedule. Even so, I don't think I was there for more than 45 minutes total! Everyone I interacted with was kind and professional. They even showed me a photo of the damage to my tire and clearly explained the repair process and cost. Highly recommend Mr. Tire--at least at this location!

Even though I recently moved to Alexandria, I have to drive back to Mosaic to get my car serviced…read moreby Jon and his team because as a woman it's hard to trust any mechanic out there (if you know what I mean...). Michael, at the front desk, is very courteous and takes time to understand your car issues and explain the service process. Jon and his team never push for unnecessary repairs, and always complete the job efficiently. I recently visited their new location for my breaks that were making a sound. I was surprised that I didn't have to replace them as Jon reassured me that they were still in good condition and the sound was no cause for alarm. I am sure if I had gone to a different shop, they would have lured me to replace the breaks. Really grateful for this auto clinic and its professionalism. Keep up the good work!

Easy scheduling, and a job well done at a fair price. No crazy suggestions to replace items which…read moreare working just fine. Thank you, guys. Another job well done.

So this is my second review because I have a semi-oldie but she's still kicking. The owner works…read morethe desk and on cars along with someone else so you will most likely meet him when you go in (this has been my observation). I went in again to follow up plus I am behind on a ton of things since my girl is a bit old and I know she needs a lot. Once again the owner addressed everything I needed and again I paid less than I have in any visit from the past 3 years at the car dealership I purchased her from(got her brand new). For context, I have a 2016 Toyota that I got at a Toyota dealership. I have kept up with all my maintenance at the dealership I purchased her from aside from 3 times from personal connections. All those visits were trash (unfortunately including the 3 from connections). I was overcharged and my car ended up having those parts break in a few months. I came here by accident 6 months ago and I am back getting everything my girl needs done. Why? Well the owner has addressed every issue, explained what he was doing, how much each item cost (while verifying it in front of me) and has told me everything I need vs the things I could wait on. I work 1:1 with customers everyday in a trade position that I am passionate about. I approach my job in the same way. I am honest with my clients and tell them every price breakdown because I hate surprises and I like knowing what I am getting myself into. I appreciate that he has so much care for his craft that he breaks everything down for me without me asking. He wants to make sure you are aware and comfortable. The owner went over his closing time for me and I didn't ask him to, he just wanted to provide a good service and do what he could do I didn't have to come back for a while. I am so grateful I found this place. A place that cares about creating trust with their clients. I hope the owner doesn't ever forget me because I can see him being successful and busy soon! So glad to find a place, especially as a woman, where I can feel comfortable and at peace getting my car maintenance done.

My car was having trouble on a Sunday morning. The owner happily helped me Sunday afternoon and…read moreeven stayed open late to fix the issue with my car. He gave me numerous price breakdowns and I felt comfortable with the price options provided to me. I highly recommend... especially if you need some help on the weekend! A trustworthy location.

After a significant collision, I was looking for the only shop I was doing to consider to make my…read morevehicle just like new again. Unfortunately, to my dismay, when I went to the shop, Like New was closed. I figured I would need to use one of the "provider" shops, or worse yet... trust a shop with few reviews (and few workers), to do a big job on my Infinity 2013 Infiniti M56 Sport. After I resigned to one of my less ideal options, I learned that Like New was not gone. They just moved closer to me, and into a much larger location. And sooo much easier to get in and out of (that was my only issue with them... That difficult parking situation on Broad Street). Once again, my car looks brand new, with real OEM parts, and lights and equipment recalibrated, etc. Their painting is second to none (to me, that's so much of the costumer experience. Quality paint/painters makes the difference. If it matters to you, which is the important question here... IF IT MATTERS TO YOU... Don't waste your time or your money on a lesser paint, or on a lesser shop. Or one that might not necessarily have your interests first in their minds (think about it). Not a lot of services seem to live up to my hopes, or even expectations these days. Like New has. Twice now. Thanks!

I can't thank Like New enough. They fixed a huge scrape (with dents) on my car. I called multiple…read moreplaces and Like New was the most genuine. If you need your car repaired -- this is where you need to go. I can't stress it enough. Genuine humans work here. They're there to help you. I'd give 6 stars out of 5 if I could. Much Love!

Reasonable quote, good turnaround time, effective service. We had damaged our side mirror and this…read morewas repaired effectively in only a couple days. Would use again.

I punctured my front bumper and needed it to be fixed in a quick manner. I talked to Josh who was…read morevery friendly and genuine and gave me a quote and a timeline. They stuck to their timeline and their quote (which is rare these days) and I'm very satisfied with the outcome! Thank you!