These guys have been consistently solid mechanics at a fair price for me for 15 years. They've serviced my Mercedes, Audi, BMW and Jeep. Love these guys! read more

**[EDIT]** After writing this review, the manager at High-Tech called me and gave me a partial refund. He said that he had tried to contact me a few weeks after our last conversation and wanted to make it right, but I was no longer taking his calls. I did in fact ignore a few phone calls from him after our last conversation. Here is my story with these guys, you can take from it what you will: I had two older cars, one was a Volvo and the other a Mazda. I say "older" the Volvo is a '97 and the Mazda is an '03. Both cars were having issues at the same time. I took the Volvo in first because it had a crack in the radiator. They replaced the radiator (around $650) and told me that it looked like I might be needing a new water pump soon. They said that if I changed the water pump I should go ahead and replace the timing belt. This was going to be a $1,300 job. I had only paid $1,500 for the car originally, so I told them I wasn't sure if I should bother fixing it or if I should just get rid of it. Two of them eagerly tried to convince my wife and I that the car was well worth the money to fix. Well, ONE DAY after we get the car back the water pump goes bad. I bring the car in to have the water pump and timing belt replaced, while the car is in the shop, my Mazda breaks down. Another water pump issue. They replace the water pump and then they find out that it also has a blown head gasket. Now I owe them for the water pump, and it's going to be about $1,500 to replace the head gasket. This isn't really their fault, but I would have liked to have known that there was a possibility that the head gasket would need to be replaced before I went ahead and had them replace a water pump. I'm not a mechanic, they are, they knew there was potential for that kind of damage. Now the guy is telling me that he will take my truck and give me one that is a year older for $3000. I'm not sure at this point. I tell him I want to wait until I get my Volvo back before I decide what to do with the Mazda. I get the Volvo back a few days later. Drive it for ONE DAY, and it breaks down. I bring it back in and am told I have a blown head gasket. The mechanic starts lecturing me about my vehicle maintenance habits, which I admit are significantly lacking. He says the break down has nothing to do with him even though it broke down from over-heating in less than a minute. The guy replaced the radiator, the water pump, the timing belt, and a fan sensor, but somehow the car over-heating wasn't related to what he worked on. Now he is telling me he can sell me two cars. If I give him both my Mazda and my Volvo, he will give me two cars for "five or six thousand." By this point I'm not totally sure I trust this guy. I decide to go ahead and have the head gasket replaced on my Mazda because it was the newer of the two vehicles and to keep my Volvo at my place until I figure out what to do with it. They replace the head gasket, I get the Mazda back, it breaks down ONE DAY later. After all is said and done, I've spent close to $3,500 in two months and have two broke down vehicles to show for it. I had a very angry conversation with the head guy down there. He told me that my cars were both "pieces of junk and he would never have worked on them if it was up to him." A very different opinion than the one he had before he worked on them. I threatened to cancel the checks that I gave him. He said if I tried to cancel the check I gave him that he would go to the police and that I would be arrested. He said he has done that many times before. I told him I might sue him, he said he has been in business a long time and that not only can he afford a lawyer but he knows that I can't. He told mt that if I wanted to bring my truck back in, he would look it over and see what he could do for me. After that phone call I instead decided to cut my losses and sell the Mazda to a junk yard. The Volvo is still sitting in my apartment parking lot. The manager called me a few weeks later, but I never called him back. read more

I had this horrible electrical problem with my car. I had already taken it to 3 different shops over a period of about 8 months and no luck. I was about to try to figure out how I could wreck it without getting hurt or caught. Ali, who is an automotive genius, would not give up until he figured out what was wrong with my car. The charges were very reasonable. They also loaned me a car while they were working on mine. I just can't say enough about these guys. read more

I live a few blocks from Hi Tech and have used them for almost 15 years. Great family run auto business. Really enjoy working with the owner Chamis and his family. On several occassions while driving by, stopped in and asked him for a quick repair (light bulb, air in tires, etc.), and he always stops what he is doing and works to help me out. read more

I was told my car would be done in an hour when I dropped it off for an oil change. I walked to H.E.B. In the meantime to do some grocery shopping. I came back in an hour to find my truck sitting in he same spot, hoping it was coincidence and it was done. I walk inside to see what was up and the guy inside told me it hasn't been touched. It was a different guy than I dropped it off with an he told me he didn't know anything about it. He said he'd check to see if he could get it back and in my annoyed voice I said I didn't have time to wait any longer bc I have groceries. The guy gave me attitude stating he didn't know about my truck so "I don't know what to tell you". Not even an apology. I won't be coming back. read more

I often forget how nice it is to have a reputable auto shop around until I hear other other people tell me horror stories about other places. I've been going to Hi Tech for many years now for minor (and some major) repairs. They don't try to sell you stuff you don't need, they are very fast ,very reliable and also really great to work with! One of the things I really like about the shop is the fact that they are more concerned about having your repeat business versus just getting you in and out. It's very refreshing from an auto repair shop and one of the reasons I'll keep coming back. Good job guys! read more

I was introduced to these guys through a friend who used them. He's one of those guys who seems to have 'take advantage of me' tattooed on his forehead. High Tech was honest, reliable and professional. I took my '00 Honda Odyssey to them for AC repair. I was told it would run about $650 to repair, and I said okay. I went to pick up the van at the end of the day and was told that it wasn't as bad as they thought, so the total was $450. When does that ever happen? For me, never. Recently i took the Honda back with an oil leak. They said that the valve cover gaskets were leaking, but they could tighten them a bit and save me from having to replace. Also, the oil filter and plug were loose. Many times these guys have had an opportunity to rip me off, and I probably wouldn't have known it. In every case they were very honest and competent. read more

Hi-Tech Automotive is exceptional! The staff is beyond friendly and they are the most generous people I have ever met. I'm a disabled vet and had been working with a program to get my vehicle situated mechanically and legally with an inspection. I didn't have money for a loaner and they gave me one for several days at no charge! They cared about me as a person and didn't see me as a check. They wanted to make sure that I was happy and got what I needed. I absolutely recommend anyone that has any automotive need to go to Hi-Tech Automotive. They're absolutely amazing! They have a lifelong patron in me as I will return for all of my automotive needs! If there was an option for more stars they'd get them all. read more

Wish I had tried this place years ago! If you're like me then you hate taking your to car into mechanics because a lot of them try to take advantage of a customers lack of knowledge. Not the case with Hi-Tech automotive, they are honest, friendly and you feel like you're being treated like a person. No stress going to this mechanic! They took care of an oil leak and replaced a gasket head for me and they even do loaner cars if your car has to stay at the shop all day. My car is running better than it has in years and I will definitely bring it back here for any future issues it may have read more

These people are wonderful. They are honest, kind, friendly and helpful. I would always go to them for any repair. Please give them a chance, they truly deserve it. They also have cool-looking used cars for sale which sell fast; Cassim, Tariq and all their family are just great people. And they are excellent mechanics. No idea why the weird reviews. I have NEVER had a problem with them, and I also have a less-common car (a Mini) but they always do a great job. read more

Ali at Hi Tech Automotive helped me resolve an issue with my daughter's car and explained everything to me, step-by-step. He gave me his cell phone number and said I could call him anytime, which I did. He was forthright and honest and helpful throughout the entire process, and treated us very fairly. Honesty and integrity in the car business is not something you find every day - I highly recommend Hi Tech Automotive. read more

I've been going to Hi Tech for over 4 years now, and wouldn't trust my car to anyone else. The key word here is trust. They will never recommend a service that you don't need. They've always gone above and beyond, and the folks at Hi Tech have even gone as far as to give me a loaner car while mine was in the shop. If you're looking for an auto shop you can trust with dependable service, you should check out this one. read more

Bought a used Lexus SUV from these guys when my credit wasn't so great. Car has been great and they offered me free oil changes for the life of the loan. On any larger repairs they offer to let me pay installments and also never try to up-sell, but tell you exactly what's wrong and how long before needs to be taken care of. The owner has also offered a couple small courtesy cosmetic fixes for always making payments on time. Great guys! read more

I rolled up today with a broken tail-light to find Hi Tech packed with cars. Even though Chamis (the owner) was swamped, he immediately fixed my little tail light and refused to charge me. I mean, flat out refused. I've only been in Austin six months, but have had enough car trouble to see these guys three times. I initially picked them because I live in the neighborhood. Alas! The yelp reviews are true! These guys are honest, capable, and fair. Chamis has been in car repair for 40 years - even the repair shop across the street (where I went to get a second opinion when I needed MAJOR repairs) basically told me that Hi Tech is the best place around and to trust Chamis' opinion. I've never written a car repair review on Yelp, but when you get service like this, I feel like it's the least I can do. But I might also make them cookies. read more

These guys have always treated me and my father well when we come in. They are our neighborhood auto mechanic and it's nice to keep it local with them. We have some crappy old cars and they keep them running. They do good work on the newer cars as well. I've never felt upsold and they seem to really only do what you need. They just did a complete tune up on the car, but in the past, they've done electric work, cooling systems, suspension stuff, etc. Honest, decent price and quick service. read more

Hi-Tech is an amazing shop, great customer service and outstanding mechanics, highly recommended.

The guys did a great job. They took the time to advise me on what they were seeing and explained all of my options. I will definitely be back for any future repairs. I would have given them 5 stars, but my car was not ready when they said it would be. read more

These guys are the best. I live just a few blocks from them and they have come to my house several times to make sure it was worth bringing the car in. They are knowledgable and their prices are reasonable. A gem. read more

My check engine light came on. I took my car here to get LOOKED at, and simply wanted an estimate on how much it would be to fix. The mechanic cleared the code, which made my check engine light go off and no other mechanic would be able to see what's wrong with my car until I drove it for a while. These guys are sketch to say the least. read more

i cannot express how much I appreciate these guys. My truck was done for, and these guys brought it back to life and then some. They are always looking out for their customers even after the repairs are complete. these guys are life savers. thanks so much. read more

I was very happy with the repair work done to my car. The owner showed me all the parts that were replaced and I noticed a significant difference in the ride of my car. I was very happy that the work done was done right! Thank you! read more

I went in to get a state inspection. I knew my oil needed to be changed but didn't tell them because of groupon (which offers 25-40$ oil changes) Groupon doesn't mention extra costs for synthetic and disposal of the oil OR that you car needs 6 liters instead of 5. It ends up costing the same. Yes. I could've gone to groupon, paid the same (excluding a oil filter) and wait 1-3 hours... Or go to my neighbor mechanic that has been caring for my families cars for years. They are fast, honest, and reliable. I will be back of course! Service is amazing! They have comfy couches, tons of magazines (like it matters because we have our phones), and coffee! read more

I love Hi Tech! When I moved back home to Austin, at least 2 people I trusted (i.e. picky!) recommended them. My first visit almost three years ago was for a punctured tire. I pulled up, without an appointment, they greeted me immediately, fixed the hole, and sent me on my way. They did not charge me at all. Now, that's one way to secure my business! I've been going to them for ~3yrs now. Anytime I have a 'big' repair (I have a 2003 Toyota Prius), I'll call other mechanics to check the price - and Hi Techs is always a great price AND other mechanics willing admit that Hi Techs are good mechanics. Sweet! Today, I went in to change my A/C air filter and ... they didnt charge me anything again. Not for parts or labor. "My payment is knowing your A/C works properly!" Granted I've been with them for 3 years and now bring my boyfriend so he knows I'm a loyal costumer. But still, I'm so grateful to have found a GOOD MECHANIC WHO I TRUST. Thank you Hi Tech! read more

I had a very frustrating experience with this shop. They could not figure out what was wrong with my Audi A4 and I brought it back over 7x. They did try and didn't charge me every time, but wound up charging me over 1000 to not actually fix my car. The owner of the shop also gets very angry and verbally harassed me when I expressed it was frustrating they couldn't find the issue with the car. Overall, he clearly cares about his business and I respect that, but he conducted himself unprofessionally, which was disappointing. I would NOT RECOMMEND BRINGING YOUR CAR HERE. read more

They do great work and stand by their work with a warranty on the repair should anything go wrong. Great neighborhood shop for repairing European (and other) cars... read more

You MUST bring your car here for any problems that fall into Hi-Tech Automotive's speciality. I am so grateful I found this automotive business to do work on my car. Not only is it a wonderful family owned business with fantastic customer service, but do great work! Hi-tech automotive has replaced a brake booster, and both the rear brake pads and rotors on my car on two different occasions, and they are the only automotive business I will use for any car problems I hope I don't have in the future! As a young woman who knows absolutely nothing about cars, it is a relief to be able to put trust into an honest business. read more

Friendly, competent, honest and decent. First I read reviews here then called around, and they were the first to also sound professional on the phone. I think the loaner car for $10 a day was the final thing that sold me, how great is that? So I was pretty much not inconvenienced at all by having to get my vehicle repaired. They didn't bat an eye at fixing my 26 year old Jeep whereas some other places I spoke to actually exclaimed into the phone, "1985?! As in The Year 1985!?!" Really. Very decent cost, and they only wanted to fix what was necessary. And they didn't charge me for using the loaner car over the weekend while the shop was closed. Pretty stress-free experience, not something I can usually say about my vehicle breaking. I will return. read more

PERSONAL SERVICE AND UPFRONT BUT BUNK COMMUNICATION ON PRICE AND BILL Shameez is upfront and personal. He makes me wanna get my car fixed there because of the several times I had come in for advice. SO, i get my car towed there one day and he wants $530 for a starter. I told him thats too much for me for a starter and he says he cant do cheaper. After I call around I call him back and he "finds" one from outa nowhere. After I get it fixed my bill does not have the $30 discount he said he would give me and he comes up with a story about how he told me before about this and that and it was included it in the bill although it was not there. He also charged me for 2.5 hrs labor when quoted at 2. Thats an 80$ difference. read more

This place is awesome! Great rates and repairs well-done and on time. I use them ALWAYS!

***UPDATE*** After Hi-Tech Auto read the review guess who called... They called and offered my grandfather a full refund! BUT...in return they want me to DELETE this review. After informing them that the review would NOT be removed they changed their mind about refunding my grandfather's money. They are trying to PAY for a good review or to stay quiet about this whole thing. Please beware!!! ----------------------------------------------------------------- I wouldn't give this place ANY stars but you have to give at least one star to get started. My 80 year old grandfather said he has been coming to this place for years and likes his nice they are to him. I now see why they are "nice", because they drained his wallet. His 1999 V6 Ford F-150 needed quite a bit of work to be done but after hearing the estimate price my wife said she took the phone over from my grandfather and told the mechanic not to do ANY of the work because the price seemed too high. I took my grandfather to pick up the truck and they said he owes $82. I then found out that they decided to do the oil change EVEN AFTER they were told not to do ANY WORK. They charged him $82 to put Full Synthetic oil in a 1999 Ford with high milage. The Estimate for the "Major Tune-Up" required was $468. After doing some research and visiting a different mechanic he was given an estimate of $239 for the same work. Hi-Tech Automotive seems like they take great care of their customers as long as they take ADVANTAGE of them at the same time! Or maybe they just take ADVANTAGE OF their Senior Citizen customers...shame! read more

These guys are amazing. They explained everything in detail. Great pricing, fast friendly and family business. If you have any question about any Mechanics look no further. read more

Pros: *Convenient location *Offers payment plans *Offers rental cars (Note: From my observation and experience, the rental cars aren't in the best shape. My friend accepted one and gave me a ride home in it. The car started shaking when we tried to accelerate to merge onto the highway.) Cons: *Made the issue with my vehicle worse than when I dropped it off! I became aware of Hi-Tech Automotive earlier this year. A friend purchased a car from them and had been taking his vehicle there for service and repairs. Naturally, I thought it would be a good choice to take my vehicle there as well. WRONG! I have a BMW X5 with an air suspension system. Hi-Tech replaced the rear airbags but a short time after, I noticed that the rear end of the vehicle appeared to be sagging again. I took the vehicle back to Hi-Tech and was told that after multiple rounds of testing, they concluded that the compressor needed to be replaced. This actually wasn't surprising and that's not what upset me. Since both rear airbags had been replaced, I figured the issue had to be with the compressor. What upset me was that I believe they drained what life was left in the compressor during their testing. I'm no car expert so I don't know how avoidable that was, but it certainly infuriated me that I dropped off a perfectly drivable vehicle and picked up a shaking, rattling, rolling mess of a vehicle with a message on the screen that wasn't there when I dropped it off: Level Control System Malfunction. Now I absolutely have to pay for the repair. Thanks Hi-Tech! read more

Premium price but premium results! Only needed them twice, but estimates have been spot on; communication is involved in every step of the way to avoid any surprises with the bill; timely work. They're clear and concise about everything. read more

HORRIBLE! WARNING: DO NOT SUBJECT URSELF!!! I can't believe they are still open considering how they treat customers. I'm new to TX and was looking for a dependable local shop. I came for a wiper motor and left w/ a broken windsheild. When I asked about it, the owner began insulting me and name calling. I've never been treated like that in my life! NOT MY NEW GO-TO GUY!!!!! read more

I don't think I've ever written a review but I felt compelled. I've been to a lot of automotive places, some good some bad. This has been by far my best experience. I needed to flush my AC system and they not only did a great job, but did it in half the time they said the would. I'm sure they could have tried to replace some hoses, but they seem to know that customer service is king and breeds loyalty. Highly recommended I will certainly be back. read more

We have been taking our cars to hi-tech for many years. They are trustworthy, competent and fair. It is a family business and they treat you with the utmost respect and courtesy. They offer complimentary loaner cars which is a huge help. It is hard to find a good mechanic you can trust; look no further, Hi Tech is the best! read more

Friendly, professional and quick. I had my vehicle inspection done here with no wait after the place across the street told me it would take over an hour. read more

Beware... this man will rip you off... do your research! Tried to charge me $280 just to diagnose a problem that was obvious once I looked at the headlight myself. Once I opened the hood and examined the headlight, frayed disconnected wires were totally visible. Um... wouldn't that be an obvious problem? Also tried to charge me $115 for one lightbulb, when online, two went for $20!! WTF? Quoted $600 to fix a headlight that my boyfriend was able to fix for free on a red BMW 330ci. Just because we have a bimmer, doesn't mean you can rip us off! read more

I got my car serviced here for brakes. Even though I came in late, they were able to accommodate me and serve us well. I will definitely return! read more

I had a good experience with Hi-Tech. The A/C on my Honda went out and they were able to install a new blower motor within a few hours of bringing it in, which was a big relief with the 100 degree weather. Overall, they were capable and efficient and I'd return again. read more