West Coast Auto Group made my car-buying experience smooth, stress-free, and enjoyable. From start…read moreto finish, the team provided phenomenal service, clear communication, and complete transparency. There were no gray areas at all. They made sure my 2025 Nissan Altima was fully inspected, safe, and 100% ready for me and my family before I drove it off the lot. I truly felt that they cared about making sure I was comfortable and confident with my new car. I would absolutely recommend West Coast Auto Group to anyone looking for a dependable vehicle and an honest, professional dealership experience. Thank you to the entire West Coast Auto Group team. I love my new Altima!

I recently bought a car here from a gentleman named Freddie and he made buying a car easy and fast…read more! I highly recommend him and this dealership and wish to do business in the future !

What a great business. Family owned everyone was so kind and courteous…read more The really knows their car facts wish I would have came here from the beginning instead of visiting CarMax.

The Model Y they sold me had undocumented damage. Apparently it was submerged... Tesla voided my…read morewarranty and it was going to cost 13000 for repairs. Process took a while and I ended up taking a 30k loan out against my 401k because I was so stressed about the car I just bought being essentially totalled. Luckily I was sooooo fked over by this dealership the service center felt bad for me and they ended up replacing both drive units and they honored the warranty. Thank you Tesla. Cried for days. The damage was so bad they said it wasn't safe to drive. 5 stars to the Tesla service center, 1 star to Deboss motors. Shame on you, you should have known about this condition and disclosed it to me. Didnt think I would need a full (wheels off) 3rd party inspection from a place with such good reviews. They have 'a guy' to help fix stuff but it was very shady. Luckily I didn't have to go to him. Buy from Tesla directly or get a full inspection before buying a car from here because they were either negligent or liars about the pre existing damage. Either way never coming back here.

This was such a good experience ! Aryan made the car buying process very smooth and informative…read more He was very transparent about the car and the condition it was in. But also reassured us for the repairs they would fix before the car buying process. He did the fixing and had it nice and clean when we came to pick it up. Also didn't heckle us about financing or overcharge us for any extra fees. Just very straight to the point price. This is my first car and I definitely would recommend anyone to this dealership (: But I always recommended to have the car checked by a mechanic just so you can also understand what the cars condition is in. But either way this was a very trustworthy dealership

Let me first start off by saying that I didn't end up buying a car from them, but I felt compelled…read moreto say that Aryan gave such great customer service I wanted to acknowledge that. I contacted them about a very specific vehicle they had, and I had equally specific questions. Aryan made sure to answer them all throughly and went above and beyond with pictures, video, and FaceTime. His honesty about the vehicle was unmatched in all my shopping experiences to date. If they had a vehicle you are interested in, I would be more than comfortable recommending them on their customer service alone. They seem like they strive to be top shelf. Well done. Refreshing in these times.

OMG - Sam Rafi (the owner is AMAZING.. he cares SO MUCH about helping his customers! I traded in my…read more2014 mini for a 2013 Prias. I had USAA pre- approval, which made it easier, but Sam was so kind and fun to get thru everything. But was REALLY great was a few questions a few days AFTER i bought the car. He helped me fix a couple very small issues (front license plate and a sunvisor), Sam made everything perfect. He is absolutely a man of his word. I feel very lucky to have purchased a car from him! I LOVE MY PRIAS!!! Thanks Sam!!!

So friendly! Such a clean organized store with lots of options. Could have spent hours thereread more

Wonderful atmosphere. Sold me a beautiful Subaru. No hidden costs. Kept his word about a discount…read more If I ever need a second car I will be back.

So my everyday car was coming of age, and I was in the market for a newer car. After not finding…read moremuch luck at other dealerships, a spur of the moment look on OfferUp led me to this fine dealership in the city of Orange. I made the drive from home to here, which took about 45 minutes one weekday evening. Once here, I was able to test drive the car. Everything seemed fine, and I informed them that all I needed was a pre-purchase inspection, and that I would buy the car cash. I showed up the next day, and took the car to get inspected at a local mechanic shop. The inspection proved the car to be good for purchase, and I went to my bank to get a cashier's check. The staff here took care of all the paperwork, and got me going in my new car in a very short amount of time. Fast forward a few weeks, and I asked them to help me expedite the arrival of my permanent plates, as I had temp (paper) plates at the time. They were able to pull some strings and get me my permanent plates within a few days. These guys are on point. This is the most seamless car purchase that I've ever had. The staff here is nice, trusting, and they treat you like family. I recommend them.

I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

This isn't like every dealership in Cali this place is honest. Ali helped me get into a car and he…read moredid not fail. His mentality is Fuck hidden dealership fees and for 17 years he's been making car purchases affordable. Honest, polite and just willing to help. I highly recommend this place! No gps tracking bullshit fees no hidden mandatory low jack to hike up the price! No! This is the real deal

DO NOT BUY A CAR HERE!!!! They will pretend to care and look out for your best interest just so you…read morecan sign that paperwork. Bought a 2013 Ford Escape in Jan 2026. Not even six months later, BOOM! Transmission leaks, engine oil leaks, transmission failure causing engine to over heat, excessive fuel burning, turbocharger replacement needed.

Great experience despite not buying a car from here. The entire staff was very friendly and prompt…read morewith my questions. I didn't find the right car I wanted but the best thing about the dealership is that they weren't pushy or annoying at all. They were super helpful and considerate with trying to make my purchase as simple and streamlined as possible. Although I didn't buy a vehicle from here, Tony, Nick, and Brisa surely made my experience here memorable. Once they get a car that meets my preferences, I would definitely buy from them. Thanks again!!!

Shout out to the great salesman, Tony and Ray. Husband and I wanted to check out one of their cars…read moreon the lot, and the entire time they were extremely helpful and super hands off-- which helps cuz we didn't need any added pressure when buying a car. All the carfax, auto checker reports, etc were provided to us as well as the registration stuff was handled by Ray. Ray helped us out with the purchase and also Pedro helped us out with the test drive. Great amazing people and would come back to buy cars from them for family.