1st, Emily is extremely kind and professional. Highline cleaners has completely earned my trust handling everything from my cashmere to down blankets to custom jobs. I strongly recommend! I never have a doubt as to their quality of work. read more

Timely tailor, done in a few days, fair pricing. Great location. Did a cheap suit I got and sized it up better.

I don't use cleaning services often but when I do, this is my go to. They are quick, convenient and reliable. Typically they can get your clothes cleaned within 2 days which isn't so bad. Only reason I'm giving it 4 starts out of 5 is because of their prices. IT IS EXPENSIVE! For 1 bathrobe, 2 button downs and a pair of slacks to have cleaned ran me about $36!!!! read more

Great customer service! They were able to take care of everything I needed in a timely manner. Highly recommend if you need a tough stain removed. read more

**Update** I didn't check the new curtains when I picked them up, but I guess I should've. My husband went to hang them and found a big stain on one of the panels. They're also not altered to the correct length. I asked for 3 inches, but only 2 inches were taken off, so they still drag on the floor. It's also only fair to mention the owner did leave me a voicemail about the no refund situation. He said he's the only one who can issue a refund, which is fine, but no one ever told me this. As noted below, he originally told me I could come back whenever was convenient and he would leave a note so anyone working would be able to assist. Anyways, he said he'll refund my $35 for the original pair of curtains if I take this review down, but as I said below, I'm not making another trip there. It's fine, I learned a lesson. He also went on about how I get to keep both pairs of curtains, which is pretty obvious, since I bought them both. The first pair is ruined and the second pair was returned stained and hemmed to the wrong length, but yes, I have now purchased two pairs of curtains, and I am still currently the proud owner of both. ***** I can't sew at all, so when my husband and I bought a new pair of curtains, I took them here to have a few inches taken off the bottom. When I went to pick them up, they were also neatly pressed, which I super appreciated, at first... I got home, hung the curtains up and then we realized there were holes in the backing all over these brand new curtains that were flawless when I dropped them off to be altered. I took them back in, showed them to Erik, the owner and I thought we had a really nice chat. He apologized and gave me two options -- 1. Store credit for the price of the curtains and the alterations or 2. I could buy new curtains, bring them back for another round of alterations and he'd pay for the old curtains. I chose option two. He's only there certain hours, but told me he'd leave a note, so whoever's working when I come back would know what we discussed. Last week, I brought the new curtains in and the receipt for the old ones, explained the situation to the girl working and I thought all was well. Today, I went to pick the new curtains up and while I wasn't charged for alterations (I paid for the first round), the man working didn't know anything about the refund for my first curtains. He called Erik and told me I'd have to come back yet again next week to discuss, which clearly means he isn't giving me the refund he promised. I've already been there 5x for these curtains, so I'm over this. Definitely not returning. I'm a pretty easy customer to work with. I didn't even get mad that they ruined my first pair of curtains, because I get that mistakes happen. However, I don't appreciate it when people lie to my face. We just moved to the neighborhood and this is our closest dry cleaner, but because of a pair of $35 curtains, we won't be back. read more

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Friendly, reliable and consistently cleans our clothes and bedding perfectly. We've been using Highline as our dry cleaning service for a few years and would recommend them to any of our neighbors. read more

Was suppose to get a call when my pants were ready never did till I walked them and the work what's even good

I have been a customer at this cleaner site through many incarnations of the businesses that have come and gone. I have interacted with each owner over decades. The recent business owner is an affable man who seems nice and accommodating. His employees are pleasant. However, he charges high prices, especially for specialty work; does not provide receipts when dropping off cleaning, and does whatever he wants based on his schedule and whim. I work from home. I am in a work day. Deliveries without notice are entirely disruptive. Charging a card not designated is wrong. Ignoring complaints is arrogant. In the last two days I had two calls from his employee informing me that he wanted to deliver my items. The first call was a few minutes before the George Floyd verdict was being read. I stopped everything to absorb this historical moment. I told the employee that I did not want a delivery because I wanted to focus on the verdict. She agreed and mentioned that they were watching it too. Next day she calls midday. I am in the middle of a crisis with my communications system freezing. I answered the call out of courtesy and an abundance of caution that he not deliver. I said hurriedly 'Wait till the afternoon.' I then hung up. I have two standing requests for him: 1.) To call in advance because I have a big dog that jumps at the door, tears pillows, when someone comes unexpectedly. 2.) And a certain debit card be used. Well, the owner decided he was going to do exactly what he wanted to do. He came unannounced. I was still in the midst of my communication crisis (over seven hours) and in a highly stressful state. Then a knock on the door, totally unexpected. I stop everything to answer because my dog is going crazy and he is standing there with my cleaning...a lot of it. I admonish him that he should have called and he mentions that I told his employee 'the afternoon'. As if that was enough!!! Later, I check the card I gave him to use and there is no charge. But, sure enough this morning early I get an alert from a card I rarely use for bills that this owner has arbitrarily charged the card with a bill of $245.00. My account is overdrawn. I have to rush out, transfer funds from the account I use to the one I no longer use, and ignore my morning workflow because this guy has no idea or interest in how much of a disruption his lack of respect has on his customers. I call to tell him I am very upset. As it is before 8:00 am and he has used a card that he was not authorized to use. He stubbornly refuses to listen. He wants to talk over me. Bulldoze me with a need to control. Calls my behavior toxic. He tells me that I have been rude to him and his employees. That he has every right to use whatever card is on his computer. And, goes so far to state that he can no longer morally continue with me as a customer. Oh, yes. The morality and ethics of these interactions is exactly what is of concern. Morality is concerned with the personal. Ethics is concerned with the social. My concerns with his poor practices are both ethical and moral: 1. Providing the courtesy of home delivery disguised as an immediate demand for payment. If I wanted to pick up the cleaning this would not be an issue. Or, if he took payment in advance. Mind you, I am a regular customer. 2. Using any card he has ever been presented with in the past is wrong. We are in the middle of a locked down society. Using a card without warning that he has not been given authorization to use for THIS SPECIFIC PURCHASE is unethical. 3. Delivery without confirmation when specifically requested not to come without warning due to my dogs is simply downright stubborn, willful behavior demonstrating NO RESPECT for his customer's home/work space. Only his schedule is important to him. Pushy and unprofessional. 4. Anxiety is high given the COVID crisis. I work from home. Losing my communications is/was entirely stressful. His delivery during my extremely long IT correction calls with Spectrum and Apple was intrusive and disruptive. Anger escalates after frustration is exhausted. Immoral! 5. Other cards on file is not a business owner's invitation to overdraft an account. I have to leave my workday, go transfer monies to cover his mishap, and disrupt every part of my workday due to his selfishness, stubbornness, thoughtlessness. A work day already two days disrupted by loss of communications. 6. When I called to complain this morning before 8:00 am, he was more concerned at being spiteful. He talked over me as I was stating my complaints. He did not listen. Felt the need to make it a moral discussion about my 'rudeness'. He talked over me. I talked over him. He took not responsibility. Unaccountable. 7. His disregard of me as a customer and as a person is immoral. 8. His dismissal of my requests is more than rude, it is unethical, unprofessional and childish. 9. His charges are exorbitant and work is often subpar read more

Excellent service at a fair price. Turn-around time much quicker than my former dry-cleaner. And they're "green" in terms of the cleaning products they use. Very friendly and helpful staff who remember your name. Truly a great neighborhood "find. read more

Outstanding cleaners; the absolute best for sweaters; totally restores life to every one we bring in We live in Chicago/Burbank during the year, and we regularly bring our Chicago sweaters to The Hills because they do such a great job Also, they really understand good customer service by remembering your name, and making you feel welcome every time you come in Also, for those of you that love to park front of the store to get your Starbucks, it's a great idea to also patronize this excellent cleaner! Bob and Marilyn Hiebeler read more

Highline Cleaners - Drop off your cleaning when you grab your Starbucks! - Dry Cleaning Near Me - Los Angeles, California

This place is excellent. They pick up and deliver, and are super customer-oriented. They don't hesitate to call if I forget to leave the clothes out for pickup (!!), or if there is a question. They also do alterations. And are flexible when we need something quickly! If something is not quite right (rare!) they fix immediately. Their recent ownership change has only improved their overall service. We are weekly customers. Parking is tight if you stop, but have really never had an issue--spaces turn over fairly quickly in that small lot. Definitely one of the best dry cleaning places we have ever used! read more

I just moved here 8 months ago and needed to find a new drycleaner. I figured I'd give The Hills Cleaners a try since they are located close to my house. Since then, I've never had to give anyone else a try. This operation is efficient, friendly, family owned, local AND green. This is the kind of place where they greet me by name and ask how my week is going and never complain when I ask for everything back same day (there's no additional cost). Pricing is fair and they do high quality work. Also, they are open early and late and for four hours on Sunday. read more

These guys are really great, they do a good job and when they realized that we are a gay couple with a considerable size difference, they took it uopon themselves to separate our clothes. This in of itself shows good old fashioned business sense and consideration. I have used Flair for years expecting the best and am happy to switch permanantly to a small business with a rare drive for staifying their customers and really seem to go the extra mile. A+++ all the way! read more

Friendly staff, quick turnaround, garments look great. Parking lot is a little hectic since it's shared with Starbucks, but I've always found a spot. read more

Things tend to change but I will never exchange this cleaners for someone else. Always promptly done cleaning never had issues. Personnel is so glad to see me every time. read more

Under new ownership. The Highline cleaners is excellent. The quality of the work is back up and they are nice and helpful. Good quality and fair prices. I highly recommend. read more

I had 10 pairs of long cotton curtains and i was completing the renovation of an apartment and in a rush. In 3 days they hemmed and pressed and delivered all the curtains PERFECTLY and CHEERFULLY. So grateful I chose them. read more

Excellent service at a fair price. Turn-around time much quicker than my former dry-cleaner. And they're "green" in terms of the cleaning products they use. Very friendly and helpful staff who remember your name. Truly a great neighborhood "find." read more

So nice! I went in to buy safety pins for an emergency and the lady gave me some for free. Very kind and gives faith in humanity!!! thank you! read more

The best in the L.A. area by far. It's like the "Cheers" of dry cleaners, Mitchell and Christina know your name! This husband and wife (and new baby) team are very personable, respectful and provide a top notch service. I've had a couple of difficult stains on silk and they've come through every single time and if there's a particularly resistant spot they will consult with you about options and get the absolute best results. If a garment requires a re-do, there's no questions asked and no charge. They also outsource tailoring and shoe repair, so it's worthwhile calling ahead to check the days they will be in store. Reading through the reviews, I would agree that the mending can be a little pricey - $20 to cut a hem - that was a cinch at home. The shoe repair though, is amazing and very well priced. All in all, top notch and the cloth laundry bags are a bonus - for the customers and the environment! read more

I love Highline Cleaners. They provide excellent dry cleaning services, they are professional and friendly. The team and owner are gracious and have bent over backwards to help me clean items. I am impressed with how the owner picked up and dropped off an item for me today on zero notice. He went above and beyond ensuring that my item was cleaned and delivered in a short period of time, assisting me to be prepared for an important meeting. Thank you Highline Cleaners for amazing service and taking care of me. read more

PS... that shirt with the stains they re-cleaned was a white shirt... which they obviously bleached because the day I wore the shirt... it tore. Exactly where they had bleached the stains away. I paid for a $120 shirt to get cleaned twice... just to see it go down the toilet. read more

This is one of my Go-To cleaners... The friendliest people you will ever meet! And if I ever have a complaint, they happily redo with no charge! They removed splattered coffee stains from a beautiful yellow silk dress...! They may not be the cheapest dry cleaner around, but they know what they are doing! read more

They took the time to get out a pretty nasty stain. Most of the places I went to were going to charge me way to much or just flat out said they couldn't do it. Thanks for taking care of me. read more

They are great and very professional. I have been going there since they opened and have never been happier. Try them and see for yourself.

The owner has many years of experience and actually seems to care about your business. Plus I like the "green" part.

2 stars because they are so nice here but really I should give 1 for the results. I brought several clothes here and they came back with the same spots. So they cleaned them again and still they were there. I'm not talking about a red wine or paint stain just a regular spot. My old cleaners got out everything! Only reason I tried this place is it's closer to my house. read more

I done my cleaning here for a few years now and even the new management I'm still bring my finer things in when I come home from the road! You guys keep me looking good On stage and screen! read more

I recently moved to the area and was in search of a reliable cleaners. A friend told me to go to Browns Cleaners, which is known for doing 'A list's' garments. Well that place charged $58 to clean a dress!!!!! I then found out about The Hills Cleaners and they cleaned the same dress for $8. This cleaners is amazing! I'd trust them with any expensive garments. The prices are great, not to mention the friendly staff. Also, the hours are convenient... they are open till 9pm. read more

They are the best dry cleaners in town, period. They've been able to remove stains 2 other cleaners couldn't. Great prices too! The owners family has been in the drying biz since he was a boy--knows his stuff. Friendly, affordable, all around great. I haven't gone to another dry cleaners since I discovered this gem. read more

Hands down the best cleaners I have been to in LA.(and I have been to many) The owners are the nicest people you will ever meet and the service is impeccable. read more

This place is the best! I have been going here for years. The owners are amazing, friendly, and down home. I have never had any issues with lost or damaged clothing. Everything comes back as expected...clean and pressed! Switch from your current place to this one and you will be happy you did. read more

Amazing customer service and my stuff always looks great! Clean environment, never have to wait long, and prices are good!

I have been coming here for years now so I believe I am more than qualified to make a review. In all the time I have come, which is about every week, I have never had a bad experience. The service is outstanding and no article of clothing has ever been damaged. It is a little more costly than a regular dry cleaner but with how much I invest in my wardrobe, it is worth every cent. read more

A fantastic job deserves recognition! This is my favorite place because they are nice, do a great job and I find the prices to be reasonable if not low. They also however do alterations and repairs and they just saved a Zegna wool sweater and the work was great! We have moths in L.A. people and since we don't get to use our winter stuff often, when we need it don't be shocked if those pesky little buggers ate some of it. Don't be alarmed because the folks at The Hills CLeaners are able to help. I was about to let my sweater go and luckily thought to ask and it was saved! Of course the cold snap is over but I am ready for any future inclement weather. Thank you. Osvaldo read more

This place deserves ZERO stars. The receptionist that was working when I came to drop off my clothing was mediocrely approachable, kept complaining about how she has to close up shop, NOT SOMETHING TO BE TELLING A CUSTOMER, I brought in about 5 items 2 needed alterations... Surprised that they couldn't even be bothered with one of my alterations & the other was going to be $35 to stitch a seam to a back of a cotton blouse... Ummm are you kidding me?! I'll pass! If there alterations are anything like they're dry cleaning service they gave me... That too, would have been a crap-fest! I paid $45 for them to dry clean 3 silk items & the second receptionist working had the NERVE to charge me for the huge purple stains that they couldn't remove from my cream silk button down tunic, she handed it back to me with a poker face, asking for a payment & I asked ," you seriously want money for a blouse which you people were obviously incompetent in cleaning" & she replied with ," we just want to be paid for the service we provided" what kind of JACKASSERY is this?! Who would ever actually clean the silk blouse, without calling the customer & informing the customer that if they proceed to clean the blouse the stains will not come out of the fabric and at least ask if Its something I want?! Obviously I wasn't expecting my blouse to look like the same hell it did when I dropped it off! I wanted to seriously leave the blouse & just pay for my other items, no way I'm actually going to be wearing soiled clothing. But she repeated I need to pay for all of them if I want to take ANY of my items. So I unhappily crumpled the cream silk blouse into my handbag, as the receptionist watched & I carried out my other items on the hanger without saying another word. I was able to go back to the store whom I purchased the blouse from & thank God almighty they allowed me to do an exchange for a clean blouse. I will never recommend nor go near this mockery of a dry cleaner EVER again! read more

This eco dry cleaner offers convenient pickup service and one day turnaround. I've never had a problem with their service - no damaged or missing clothes. Highly recommend. read more

I took a dress with a red wine spill from the previous night. I have had many other cleaners, in my day, get out similar stains... The first thing they said was... personally I think it would be better if we LAUNDERED this. I said, Really? If this was your dress... what would you do? I would LAUNDER IT was her reply. Ok, you must know better than I. 3 days later they called and said, our machine is not working we should have it by next week. No problem... Today, I picked up the dress... there wasn't a note on it saying we are sorry we tried and tried but were not able to get the stain out... I paid & walked back to work and my co-worker said let's see how they did. We took it out of the plastic... It ALMOST looked like it did when I brought it to them. They didn't have the decency to call or put a NOTE on the garment & I still paid $13.00. I called... & she said well you have to pay for the service. That is HOW they ROLL... Well... I won't EVER BE BACK AND I RECOMMEND THAT YOU DON'T EITHER. I will do a better job with my OXYCLEAN AND DETERMINATION. OH YEAH... THEY DON'T GET A STAR... read more

recently i stumbled across this dry cleaner.......I am soo impressed with the way my clothes come out. I am an avid Dry Cleaner client and go at least 2 times per week..(im picky about my clothes) my whites have never been whiter...the customer service is always awesome too!!! Highly recomend going ...oh they are green too what more can you ask for. Cheers! read more

We use these guys for all of our dry cleaning for our business, uniforms, shirts, and extra laundry, and some fixes. Always very friendly and flexible. They really do try to give the best advice if you need some on a particular item. Always on time. read more