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    Home Services at The Home Depot

    3.0 (1 review)
    Closed 6:00 am - 9:00 pm

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    6 years ago

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    Austin Pro Siding, Windows & Roofing

    Austin Pro Siding, Windows & Roofing

    4.7
    (136 reviews)

    We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

    We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

    JP Exteriors

    JP Exteriors

    4.6
    (108 reviews)

    Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

    I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

    GreenTex Windows & Siding

    GreenTex Windows & Siding

    4.5
    (11 reviews)

    Outstanding recommendation for the good folks at GreenTex Windows!…read more After 23 years in our house, it was time to replace the original metal framed windows that the builder put in. We never liked these, and it was time for a serious upgrade. After doing a lot of research we selected 3 candidate companies to explore and GreenTex was easily the one at the top of our list. We liked the fact that they are family owned and place a high value on integrity and honesty. Our first experience was with the sales consultant, Bill. Bill was extremely knowledgeable and took the time to explain everything and address all our questions. There was no high pressure or rush to make a decision (unlike other companies!!) and he did everything he could to help us meet our budget objectives while maintaining a high standard of the final look & functionality of each window. We went with their vinyl offering and he walked us through all our options. In the end, we knew exactly what we would be getting, how they would operate, look, and enhance our home. Both my wife and I were really impressed with the company from that moment on and we signed up. Next up was our construction lead, Dave. Dave was super friendly and came out to take exact measurements of each window and re-reviewed everything with us to make sure that there were no questions left unanswered. During his time here, we decided to make a few tweaks to our selections and GreenTex accommodated us at every turn. Dave also explained the timetable and gave us a good estimate of what to expect as far as the actual install process was concerned. After this, the window order was submitted, and we sat back expectantly waiting for our installation. Several weeks later we were advised that the window order had been delivered to their warehouse and we agreed upon a start date. The morning of our install, the crew arrived on-time and got straight to work. It's always a bit nervous providing strangers with complete access to your house, but Damien, Azan, Colt & Andy were the best crew we could have hoped for. The quality of the windows is one thing, but the quality of the crew is equally important. They were professional, courteous, and maintained the high integrity that we entrusted to GreenTex from the beginning. These gents were exceptional from start to finish. The windows are great, but the workmanship of the install was superior. Side note... don't listen to the "F.U.D." from the big-name window companies; the removal and install was done perfectly. We have a lot of brick work and GreenTex never touched our bricks and replaced/resurfaced the mortar. The windows themselves exceeded our expectations. The build quality is amazing, and they operate smoothly and are consistent from one window to the next: no product variation. They also look fantastic both inside the house as well as from the curb. Our neighbors love the way our house looks and the new windows have raised the bar on curb appeal! Once they were finished, Dave followed back up with us. "Do not sign or submit the final payment until you have looked over everything and are 100% satisfied". They go out of their way to make sure you are happy from start to finish. Let's face it, having new windows installed is a significant investment. You want to make sure that everything is done right because you live with the results. GreenTex goes out of their way to make sure it is all done "right"! Completely satisfied. Highly Recommended! ... and as always... I will update this review if anything were to change - Cheers!

    GreenTex replaced all the windows in my house. I originally met with Tyler who provided all of…read moredetails about the process and pricing, etc. Then, Dave who did measurements and a walkthrough. Finally, Colt and Damien did the installation-- they were professional, kind and got the job done. I recommend GreenTex to anyone in the Austin area looking to replace their windows!

    Home Services at The Home Depot - flooring - Updated August 2026

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