Aloha! I was in need of a new car but my credit held me back...I was on the windward side and decided to check out Honda Windward so I went in looked at a few cars I kinda knew what I wanted!!! Then BOOM I was greeted by Bob laudick he helped me answered all my questions and did his very best to get me the car I wanted and he even gave me snacks made me feel very comfortable just like family!!! I had the most awesome experience at Honda Windward and through this whole experience I had so much fun Bob is a character he loves to joke around and very sweet and also to the other honda windward team for getting the best deals for me!!! I my Honda Crv...and I'll definitely send my friends and family there! read more

Gotta great deal with fro a good man. However it appears the sales finance and title department do not value the customer the same way the sales team does. It was a done deal and I'm simply awaiting the paperwork for a Title and registration. Simple for someone like me to accomplish in perhaps 5 days while working my full time job. It's been near 60 and the office dedicated to this function has sat on the paperwork, had not called me about any problems and refuses to contact me in regards to this problem. My concern is there is a problem that may cause the sale to be voided and it is there best interest to swindle a member of the military despite the story of the owners father being a Navy E7. I don't care how slow you are with paperwork, if it is your only job you can get a house title and sale done faster than 60 days which is far more complicated than this single sale transaction. I even brought my own financing. Regardless communication from there end would prove they are working it's as of now the sales manager is dodging me. Victor I need an answer as to why this transaction is not complete, you've provided no answer and I'm the only one following up. The next step is to appear in person and talk to owners of Honda Windward and ask why I have been ignored or lied to. If that is not the case I need information and follow up on my issue and concerns with the sale. I am not a car sales professional but I am a customer service professional and avoiding a customer does not bode well. If there is a problem that causes financial cost to either side keep in mind this review will be used as another means of attempting to reach resolution with Honda Windward should a court need to decide liability. Call me and resolve it I won't continue wasting my time playing phone tag and leaving voice mails. read more

The guy who's at the front was nice. That's what gave this rating an extra star. The wash itself was another story... We got The Works wash ($15 + tax). Our car wasn't THAT dirty. We had some dirt-water spots on the car, but other than that it was just how dirty a car would get after a month of not cleaning. When we got out of the car wash, the car STILL had soap suds still on it. We had to go to a family members house near by to rinse the car off properly. When we got out of the car, we noticed the car was still dirty! I understand it's a car wash, but really? It can't even remove muddy water marks? It's what cars get when it's raining & there's mud in the water. I don't think I'll go back to this car wash for "The Works". It's not worth it. The $6 wash is probably the best bang for your buck. read more

I now understand why this dealership is a nine time President's award winner-impeccable service not only from Bob Laudick but the entire service team. I recently purchased a Honda Certified 2009 Accord and am very happy with it ! read more

I purchased a brand new Honda Odyssey through the Costco Auto Program and I must say I got a sweet deal alongside excellent customer service. First, I commend Honda Windward for being a member of the Costco Auto Program! Second, my sales rep, Greg, was very helpful and knowledgeable about not only the program, but the vehicles themselves. All in all, we will be returning customers as our experience was fantastic! read more

They made my first car shopping experience a memorable one.  After comparing different Honda dealers, I went with Honda Windward because of what they offer for their customers: Quality customer service. I worked with Travis.  He has 10+ years of experience.  He was on top of things.  He answered me rather quickly, despite him being so busy.  He gave me straight answers, and if he couldn't guarantee an answer, he double checked with his manager.  When he did give me answers, and if I didn't understand it, he explained it in a simple way.  He was aware of the car I was looking for.  We made an appointment and would give me updates on the car.  He made the process easy, he worked as quick as he could, and he has a reputation of taking care of his people.  I look forward to working with him again. Only suggestion... Finance Managers, I understand they're very, very busy with many applications.  However, a little more friendliness can go a long way. Other than that, I enjoyed their service! read more

Honda Windward - Is a SCAM DONT WASTE YOUR TIME they don't have the inventory or car you want Don't bother going all the way over to Kaneohe. They are just trying to sell you some other car you don't even want What a waste of my time and gas..... Beware don't deal with this dealership.... August 10, 2015 Honda Windward would like to remind you that we would be happy to assist you with your Costco Auto Program request for a new Honda. Appointments are not required for the Costco Automotive Program; walk-ins are welcomed! You have a tremendous opportunity to capitalize on several factors on which you might not have been aware. First, Honda Windward is a twelve-time Honda President's Award winner through Honda of North America. This is the highest award that Honda bestows upon any Honda automotive dealership. No other Honda Dealer in Hawaii has won this prestigious award more often than Honda Windward. In fact, no other dealer has even come close. Secondly, Honda Windward is offering 0.9% financing and aggresive leases on select 2015 Honda models which can now be combined with the already aggressive Costco Auto Program pricing! Please feel free to call Melissa Dauzat at (808) 440-5683 at your earliest convenience and we will be happy to proceed with your Costco Auto Program selection. Sincerely, Melissa Dauzat Direct: (808) 440-5683 mdauzat@hondawindward.com The Costco Auto Buying Program Honda Windward 45-671 Kamehameha Highway Kaneohe, HI 96744 (808) 247-8544 www.hondawindward.com read more

Bob L was awesome, I have already referred 2 people. I went to the other two Honda dealers and I don't know why I wasted my time at them. One really insulted me and was arrogant, not at Windward. Professional, Friendly and ENGAGED in car sales! I got a car in 30 minutes at the price and CRV I wanted! Really don't waste your time at the other dealers, drive to Kaneohe, it's worth the gas! read more

I recently bought a car here and I will say that it was a markedly better experience than when I bought my first car here in 2000. I felt totally abandoned by my car salesman back in 2000. Once I bought the car, he wanted to wash his hands of me completely, like I no longer existed. Much better experience this time around. Hugh Ho was my salesperson and I would use him again. I felt he was on my side and really wanted to give me the best deal he could. I felt he was a nice person and didn't pressure me at all. I bought through the Costco plan and he helped me navigate the whole process and it was pretty painless. I felt he understood what I was looking for and he did what he could to provide that. Also, I was a little nervous on the test drive, driving a new car, but he was a comforting presence during that. All in all, I had a good experience with Honda windward and Hugh. Also I bought the protection package for the body and the interior and this was applied at the Honda spa just up the street and I also felt that they provided a good service. The financial guy was okay but I felt he was a little impatient with me when I wanted to clarify the financial details to a T. After all, it is an expensive investment to buy a car and the customer wants to walk out knowing that they had all the information and all the knowledge that was available to them and that they walk out with confidence knowing that they got the best deal. Knowing that they did not leave any stone unturned. I wanted to make sure all my questions were answered before I walked out of there and I did not want to have any regrets about not asking all the right questions before signing the contract. I was advocating for myself. The financial people should understand that the customer wants to clarify everything to a T. read more

Service was good. I had to make an appointment to get a hand wash and wax for my car. They took 2 hours and did a great job. The attendant even counseled me prior to tell me about the dangers of bird poop. haha. I wish they were faster and did things on a first come first serve basis, but business seems to be great. It cost $50 and I know other places that do it for half. Still, I will probably come back here because they are next to a KOA pancake house :) . read more

Only reviewing parts department. So basically I got an 05 civic, needed a coolant tank cap, it was like $9 something for the part (I know, from dealer, hella expensive). They had to order it and said it would be there in a couple days, to give them my number so they can call when it comes.. Oh dear, was that a bad thing to do.. I get the call from a human that part has come in.. 2-3 hours later after I pick it up, I have some automatic thing calling me telling me my part has come in.. Um hello, got it already.. Next day another automatic thing but asking about a survey, I hang up thinking they will know I just dont want to do it... The following day, I get another and 2 days later I get another call of the same thing.. Do they not get the hint? Guess not, but its been 4 days, Hopefully they are not gonna call again... Other then the phone issue, helpfulness, transaction, everything went smooth... Although if I need a manini, not too vital part like that again, think I'll go check a junk yard first.. read more

Wonderful dealership that is easily accessible from all corners of the island. The showroom has a warm atmosphere from the moment you walk in the doors. You don't feel any pressure from the salesmen pouncing on you. Very relaxed and country-like environment. I have friends who have bought many cars from Honda Windward and they are all happy customers. I've personally dealt with their sales manager Bob Belbas and he is a very funny guy. He makes buying cars very fun and easy. Honda Windward is very lucky to have him and hope that future customers will have the same enjoyable experience as my friends have. read more

Ok, everyone raise your hands if you dread walking into a car dealership! Yeah, I know...that's most of us... No one loves the thought of having to go through that lengthy process and making sure you are at your best so the salesperson doesn't take advantage of you, right? And don't forget to bargain and ask for those perks!...isn't that what your parents taught you? Just kidding! Yeah, it's a pain to go out and buy a new car, be it a brand new car or a used car. You have to do your homework on the models, know what you want or are looking for and know what you can afford. My old car died. I researched to see which cars do well for high mileage as I drive a lot. I ended up going to Windward Toyota, which had friendly sales people but very low inventory...and to Honda Windward, which had tons of cars on their lot. So, I figured, why not go with the one where you can find a model/year that can fit your budget? Lots of flexibility there. I called for a sales person and got shown a couple of cars, even test drove a Civic and it was pretty good. I told the sales guy that I would be back the next day. I showed up the next day and he wasn't there but I got someone new....and he was awesome! We got all of the paperwork completed in about an hour and a half, and the best part was that the finance manager got the interest rate down to a very reasonable rate. The entire process was totally painless! I got to talk story with the sales guy while waiting...and that was cool! At the end, they gave me a loaner to use until the car was certified...awesome again! This was a really great experience. It did not take a really long time and everyone was really nice and friendly. I know some people have had not so good experiences but my buying experience was outstanding. Maybe I lucked out and got the good guys? I don't know...I like to think that everyone there is outstanding and they really try to deliver a good customer experience for everyone. So I got a good car, got some new friends...what else can you ask for? They made a believer out of me! Thanks, Rene, Bob and Aaron! read more

We completed a lease purchase with Honda Windward on Monday and it was the most pleasant experience we have ever had. Our salesperson was Bob Laudick and he's the best. We had never leased before and although we had researched about it on the Internet we still was unclear about some parts of the lease. We went to Honda Windward and was directed to Bob and he helped us understand the process and the pro and cons to leasing vs buying. He took the time to show us vehicles we were interested in. We asked many questions and he answered with out trying to rush us along. We ended leasing a 2013 Honda Pilot and we love it. The experience with Honda Windward and Bob Laudick has made believers out of us and they will see us again in 36 months. read more

My new favorite car dealership!! Ask for Jason Hall in sales for an honest deal. We bought our used 2011 Odyssey from Jason and love our "new" car! Not only did we get our maximum trade in value for our Mazda 5 (yes, we changed car manufacturers much to my surprise), but we got a stupendous deal on the Odyssey!!! We only pay $1, yes that's 1 dollar more a month than we did our small Mazda!! We absolutely love our Odyssey. It fits everyone including my daughter's friends, a stroller, 2 car seats, and a ton of groceries. And the doors open with the touch of a button, and there are cup holders galore! I love my van :) Financing went well, it didn't take forever like at other dealerships, and they didn't try to rip me off with all the "extras" (ahem, Pflueger Honda likes to do both of these). I was very upfront and honest with Jason on what I could afford and what I wanted and he guided me towards some options that I loved. The hard part was trying to choose my new favorite! So, I would highly recommend Honda Windward. You will get the best of care from Jason Hall in sales. They made a believer out of me!!! read more

Dealt with Bob today in regards to a used car. First, he made himself available via text which was great. He was not pushy and was flexible in price. He did all the leg work I asked him to do on a few of my used cars. Overall, Bob was very pleasant to deal with and would highly recommend him if looking into cars from this dealership. read more

We were in need of upgrading our Town and Country minivan which had over 100K miles on it and we were also trying to unload a not so great car. Bob Laudick at Honda Windward took BOTH of our very used cars and had me driving away in a brand new 2016 Honday Odyssey with most of the bells and whistles (no DVD player in the car for me - I want my kids to talk to me! ) Bob gave us a great deal, took the stress of the other cars out of our lives and had us in and out of there as quickly. Ask for Bob! read more

Looking for and buying a car can be really stressful. I remember from previous purchases at other places feeling inferior or trapped. Suffice to say, my guard was certainly up. Coming to Honda Windward was a different experience. I happened to meet with Mike Choe, part of the sales staff, and he was very patient and informative. There was no pressure and I felt really comfortable and at ease with whatever decision I was going to make- yes or no. I happened to find a car I liked that met my standards for reliability and safety. Working with Mike and Aaron, from the finance department, was very easy. They were both very helpful throughout the whole process, taking time to explain choices, paperwork, and answer all my questions. After the purchase, they even had a new car class to review features and answer questions. Overall, I have been extremely pleased not only with the car but the whole experience at Honda Windward. If you're looking for a car, definitely consider heading over and even better, ask to see Mike. read more

Just went here and they did a horrible job. I was hoping to find something closer to home to take care of my car. Paid for the express works with the vacuum package. The interior was not vacuumed. Mats are still dirty and dotted with rubbish. Interior dash was not wiped down at all. Seats are still dirty. Windshield are still spotted with bugs and water stains. Would not recommend this place at all. Center console doesn't even look like it was wiped down. Paid good money for crap work. read more

My in-laws are moving to Hawaii and they went to Honda Windward and had a pleasant buying experience with Bob Laudick. They came home with a new/used car that is perfect for them and within their budget. They said that Bob is a very nice man and they feel like they got a great car at a good price. Thanks to Bob for helping to make their transition to Hawaii that much more pleasurable! read more

First rater obviously works at the dealership. Read their first paragraph and that was my experience. I was deployed and our van started making a ton of noise and the oil light came on for my wife. She took it to windward and they recommened about $2500 worth of repairs on our $3000 vechicle. Advised her without the repairs it was unsafe to drive. I told her to take it to the auto hobby shop on Hickam to look instead and she then spent $150. That was over 6 months ago ago without a single problem. T read more

I wanted to let you know how pleased my husband and I are with the service we receive at Honda Windward in the Service Department. I own a 2001 Honda Accord Coupe and my husband owns an Acura TL (2003?). We bring both cars to Honda Windward for service. We always work with with JAMES, who is truly an asset to the company. He is prompt in returning calls, and very accommodating when needing to schedule service for our vehicles. James always goes above and beyond with customer service, and our vehicles are always kept in great service! There was a recent occasion when James was assisted by BRAD, who also went above and beyond. Additionally, both James and Brad are polite and friendly. Service has always been extremely efficient, which is very important when it is challenging being without your vehicle since we both work full-time and have a young daughter with her own schedule of activities! We believe we not only receive terrific customer service, and top notch repair service, but we also feel we receive fair and honest pricing. Customers, all too often, are ready to let a superior know when they have a complaint. However, we feel it is just as important (if not more important) to let a superior know when an employee is doing a great job, especially when they go above and beyond what is necessary or expected. James definitely strives for excellence, which I am sure you already recognize, but we wanted to put our appreciation in writing. Courtney N. read more

I had many fair experiences here, and would have posted 3 stars, but hitting the car in front of me was not fun. I guess they(car in front) decided to hit their breaks at 1 point. I was told this common by the staff, who were helpful with the situation. There was no damage on my car, but still wtf. I would not recommend this car wash. read more

if i could give more stars... i would. as soon as i pulled in, Rhonie Salvosa greeted my sister, my mom, & i in the parking lot. he js started @this location abt a month or so ago yet he holds so much information on each car & their features. he began showing us different options arnd the lot & once we sat down @his desk, i knew he wasnt all abt the money & that his most important thing is for my family to go home happy. he provided options that well fitted our budget. this sounds crazy but his outgoing & cheerful attitude made my family & i feel welcomed & properly cared for. im happy we got assisted by him & would definitely recommend his service to others! such a kind-hearted person that made this car buying process easy & actually fun to do. read more

I love the car I bought; however... the salesmen here are like vultures. They move very aggressively and are very slick in getting you to "sign here... sign there...". Even after repeating over and over that I just wanted to see what they could offer. I would not recommend sending my family relatives to see them -- much too pushy for locals. read more

I go here just for the car washes which is a decent deal. I bought 10 washes for $65 or so. It's more now last I looked. It's not a perfect wash but for $6 and less than 20 minutes, it does the job. read more

Honda Windard gets 2 stars because they participate in the Costco auto buying program. They would get 0 stars otherwise. The salesman we had told us to read the owner's manual everytime I asked him a question. We literally walked in, took a 5 minute test drive and said we'd buy the car. We probably took 30 minutes tops of the salesman's time and he walked away with a sale. He never bothered to say thank you or even good-bye as we were leaving. I'll still buy cars from Honda Windward, assuming they remain in the Costco program but definitely won't be dealing with that saleasman again. read more

Bought an 03 Honda Accord today from Bob Laudick. He gave us excellent customer service as well as a great price on the car. I will definitely recommend Bob and Honda Windward to my friends. Bob rocks! read more

Fantastic service!! Every time I come here, they take care of us really well. Great customer service and very accommodating. High suggest doing your service with Honda Windward. read more

Thank you to Bob Laudick at Honda Windward. I appreciate the extremely comforting personality and Bob's willingness to help me find the used car that works for me right now (rather than a push to get me into the car he wants to sell). When it's time for me to buy a new car, I'm gonna yelp Bob Laudick. Thank you Bob read more

This has been the easiest transaction I've had for a car. They had the only 2017 Civic EX-L on the island (other two didn't have that trim), took it for a spin, talked numbers and in about 10-15 mins. We didn't focus on the monthly payment which I wasn't worried about but the cost of the vehicle is what I was after. On the second attempt we made it happen. Quick and easy compared to the other dealerships I've been to here on the island and on the mainland. Talk to John if you go there. read more

Very good experience with this dealership. Kevin was very good and we never felt pressured to buy. Once we went back to the finance section with Victor we were not pressured into any of the other money traps such as warranties, tire protection and car service plans. We had our own financing in place and there was no attempt to sell us or mislead us into another finance option. The only downside to our experience was the extremely high sticker prices on the cars...this is typical of all dealerships but the prices seemed higher here with most cars priced at least $5K to $6K over the market value. They were easy to negotiate with though and the price was easy to bring down. read more

If you are looking for a Honda you better go see Bob Laudick from windward Honda. Bob made our car buying experience a great one. Bob got us a great deal and was just there to get you into a Honda that you really want. Bob Laudick gave us No pressure and gotta say he is a fun guy to do business with. Hope you give Bob Laudick a try because he had a believer out of us. Thanks again Bob Laudick for your great service and love. Much aloha read more

One of the best car-buying experiences of my life. After leaving Pacific Honda in disgust, I went straight to Honda Windward where Justin made me feel welcome and appreciated. There was no pressure, no taking my keys hostage, and they made me a serious and very fair offer on the car which I gladly accepted as it matched the KBB Fair Purchase Price very closely. Thank you, Honda Windward! read more

I recently had the pleasure of purchasing a new civic from Travis Rieta. I was on Oahu for my son's college graduation and had limited time to find and buy a car. Though I had done my homework and have purchased many cars over the years, I was not looking forward to spending my week in Hawaii buying a car. Travis was very professional and knowledgable regarding the various honda models. We were out the door(including the test drive) in 1.5 hours. It could not have been easier. We got the price we wanted with no haggling and no middle men negotiators. Do your research and homework and then go see Travis at Honda Windward. He is upfront, honest, and a really nice guy. Thank you Travis! Rick Felton read more

Friendly kids working here, but only one dude doing the drying so there were a lot of drops of water unaccounted for and the windows were a little streaky. Still the good thing is that if you get your car serviced at windward honda they'll give you a free car wash. All you have to do is show your repair ticket. You can use it anytime you don't have to get it the same day you have your car serviced, although I make a point to take my car in dirty so that I can do both. read more

I've brought my vehicle here a few times for a regular car wash. I don't have any complaints. They do a fairly good job. You sit in your car while it runs through a regular car wash tunnel then you drive it to the vacuum section where they do the interior, the tires, and rims. This all takes about 15 minutes to accomplish. I generally pay $26 for this service. They also offer full vehicle detail as well as other car maintenance services but I've never had any of that done. read more

I know this will sound odd, but we had an awesome buying experience here at windward Honda, Kevin A. Helped us and treated us like family and put us in great new car. This is our 4th car we've purchased from them, I've found its worth driving over the hill to the windward side. Ask for Kevin, he'll hook you up!!! read more

I can honestly say that after being to the other Honda dealerships on the island, this one was truly the best. Great service, prices, and a HUGE selection! We are AD military and these people were so trusting of us and our credit history, even though they couldn't view it. They sold us the car and we drove off the lot that night without giving them a non-res form, running our credit, or verifying our insurance provider. Some people might think that's careless, but I felt valued as a customer, being treated like the trust-worthy people we really are. I find that type of treatment so rare these days :( Thank you Honda Windward! read more

This is long overdue; I've never actually purchased anything here, but my stolen drivers license was found on the ground by salesman David B. and mailed to me. I really appreciate the aloha. Mahalo! read more