I've been going here since I was very young and I'm so glad it's still around. The owner is incredibly generous and friendly, never had a problem here with any of the drinks or food or service. I normally get one of the fresh fruit smoothies and egg puffs (pandan flavored). I can't vouch too much for some of the other food items that he has here which sometimes rotate often but the snacks and drinks are really good. I tend to go here because I'd rather support local business over the chains inside of Pacific East Mall. Hope this places continues to remain read more

Don't sleep on the Hong Kong Snack House within the Pacific East Mall in Richmond. We're slowly trying more spots at the mall, and can't believe this was our first-go here at the snack house. As we entered, we saw a few guests walking around with these massive desserts and they were SO happy..so we figured we had to find out where the fun was happening. It seems Hong Kong Snack House specializes in a variety of yummy Hong Kong-style street foods. The egg waffle, or bubble waffle, being one of them. The sweetest couple was working behind the register (this is a grab & go style spot with tables to wait/snack right outside). It seemed that customers were def. coming for these waffles, so we knew we were in the right place. We ordered the chocolate bubble waffle and added the ice cream, whip, and choco sauce because why not..when at the Pacific East Mall, let's do it! We wanted to truly experience all the feels. It was served somewhat like an ice cream cone which was very much appreciated with the family to try and not get toooo much on ourselves/the ground. Price point was a bit high ($15), but wait time indicated this was their specialty and made from skratch with lotsa love. They have other warm and what seems homemade snacks like pork buns (if we didn't have dinner already I most def would have grabbed these). They looked so warm, plump, and done right. Which seems to be the case with their other snacks ~ rightly sized and rightly done. Serving drinks like milk teas, crepes, sandwiches, and other Hong Kong Style snacks, we will def be back to sample. read more

Hong Kong Snack House - Chocolate Bubble Waffle with ice cream, whip, chocolate sauce - Hong Kong Style Cafe Near Me - Richmond, California

This mom and pop shop tastes like home!! The #1 egg waffle with condensed milk, sugar, and peanut butter is a must try! Egg puff is qq and mochi like. We were greeted by the owners and they were the sweetest! Everything is freshly made and prices are reasonable! read more

Hong Kong Snack House - Egg waffle and egg puff - Hong Kong Style Cafe Near Me - Richmond, California

When the fam is craving for some egg puff waffles Hong Kong Snack House hooks us up! There is a wait since it's made fresh, but that hot, crispy/crunchy outside, and airy waffle is addicting and pleasing for either a dessert or snack. On the weekends, you'll also find some fresh made pre-packed meals/snacks for on the go: spring rolls, banh cuon (Vietnamese rice rolls), bahn bo (steamed rice cakes) read more

Hong Kong Snack House - Hong Kong Snack House store front - Hong Kong Style Cafe Near Me - Richmond, California

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1-Star Review - Avoid This Place at All Costs This is one of the worst shopping experiences I've had. Everything is overpriced, and the staff aggressively pressure customers to buy more than they want. If you ask for one skewer of fish balls, they push you to buy two and "get one free," which is nothing more than a manipulative sales tactic. The attitude is even worse than the pricing. While I was simply browsing, an older woman snapped at me in a hostile tone: "If you're not buying anything, get out." This is completely unacceptable behavior and shows zero respect for customers. To make matters worse, the music is played at an extremely loud volume--this isn't ambiance, it's noise pollution. It's hard to believe mall management allows this kind of disturbance. The owner repeatedly claims to be a native Hong Konger, yet the Cantonese spoken has a very strong Vietnamese accent, which makes that claim questionable at best. Terrible service, aggressive sales tactics, and an uncomfortable environment. I will never come back, and I strongly advise others to stay away. Food: 1/5 | Service: 1/5 | Atmosphere: 1/ read more

Came back because I couldnt get enough of their crepes. And can confirm, still amazing!! The ice cream, perfection, and I had to relearn to just skip the knife, use the fork to lift up the crepe and take a giant bite, delicious!! Crepe crispy where its impractical to try cutting with a knife, especially a plastic one. The crepe is so big the container cant even close The ice cream, whipped cream and syrup makes a delicous abomination for the last few delicious bites I came back for more and will continue coming back for more Rice noodle was good, not a big fan of rice noodle, I thought it was gonna be har churn fun, but no. Came with peanut syrup and soy sauce etc, the guy does ask you if you want the peanut syrup and other sauces since people have allergies Receipt exists but its one of those that only tells you the total and not the individual prices Im an idiot, they have buy 2 get one free deal always and I bought 2 things already, I shouldve just gotten smth else for free. Also Ive been here many times in the past, theyre egg puffs and curry fishballs are also good read more

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I've been coming to Hong Kong Snack House since I was a kid. I remember always asking my parents to get me some pandan egg puffs after trips to Ranch 99. Now, they're celebrating their 20th anniversary!Right now, you can come get your fave Hong Kong snacks (and more) and get 1 free when you buy 2! The owner who is always the one taking orders is very nice and funny. His little store has soooo many things, so take a look at what they have around. Packaged snacks and drinks, crepes, tornado potatoes, egg puffs, egg waffles, boba drinks, etc. They also have a very iconic Obama Stimulus Package deal of buy 3 get 1 free LOL My favorite things to get are their mango smoothies and pandan egg puffs. I will say their drinks are a little sweet for me. Although I haven't yet asked if they can decrease the sweetness. Congrats to Hong Kong Snack House for celebrating 20 years! read more

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Their egg puffs are sooo yummy and crispy. We order an original and a pandan and the lady gave us an extra original!! I can't wait to go back again. Best egg puffs in the bay! Too bad I didn't take a pic! I was too hungry when I saw my pandan egg puffs!! read more

We parked on that side of the mall and came through the entrance near Hong Kong Snack House, but we were going to shops. It smelled amazing. On our way out, we walked through to see what they were making. It's tiny, but the food is delicious. They make everything there. We bought a pork bun, (wonderful), a Chinese donut, and roasted Chestnuts. He told us they were organic, sweet, and small. Sold! We warmed them up at home over the fire. They were so amazing. I will be back to try more from this shop!! My daughter is on the spectrum. Super picky about food. She asked if I bought another donut! And loved the chestnuts! Thank you for making our Christmas even brighter!! read more

Hong Kong Snack House - Warmed up chestnuts (over an open fire), a black pepper honey, which wasn't needed. They were so sweet. - Hong Kong Style Cafe Near Me - Richmond, California

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Still loving the egg puffs, waffles , fish shu Mais and curry fish balls. They also have an anniversary deal right now of buy 2 get 1 free! read more

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Haven't been back here for several years! I intended to get a crepe, but they raised the price to $9.95! So I opted to share an egg puff waffle with a friend instead ($5.99). I also got a red bean smoothie while my friend got the Hong Kong milk tea. The egg puff waffle was so good. Crispy on the outside, steaming hot on the inside. The red bean smoothie was not very cold?? It seems like it's only milk and red bean blended with no ice. I ended up blending it with ice at home. Cash only! read more

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Special buy 2 get 1 item free- includes banh mis! Nice people ! They have lots of selection from boba drinks, crepes, waffle puffs, snacks and banh mi. read more

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If I'm craving a snack when I'm at the pac east mall I'll stop by here for a boba and egg puff waffle! If you go with 3 friends you can even do the "Barack Obama Stimulus Package - Buy 3 get 1 free" for your drinks. (I don't know why they called it that or made this poster but it is hilarious either way.) The egg puff waffles are freshly made and always hit the spot, I'd highly recommend the pandan flavor which is my fave. I always prefer coming here to support a small, longtime family-owned business over the neighboring chain boba cafes. They also accepted Apple Pay. read more

Hong Kong Snack House - Thai milk tea, Hong Kong milk tea, lychee smoothie - Hong Kong Style Cafe Near Me - Richmond, California

Too pricey. The chestnuts were small and priced at $ 22 pound. Thought i was charged too much.

They have lots of stuff, quite a complete list for HK snacks, including freshly squeezed sugar cane juice, fin soup, all the cooked street food you can find in HK, glass bottle Vita soy milk, roasted chestnuts, etc. Sugar cane juice is ok, you can get it cheaper in some Vietnamese places. The fin soup is not good, too much soy sauce flavor and not enough black fungus or rice noodle to make it smooth. They did put in quite some shredded meat. The egg pluff is ok. Not a dine in shop. Speak Cantonese and cash only. read more

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I've always visited the Pacific East Mall ever since I was a baby but I never bought food from this place until now. I ordered the pandan coconut egg waffle and this came out piping hot! This costed $5.95 without tax. I personally liked this one as I could taste the pandan and coconut flavor. It was very light. Also, it's worth noting that this place is CASH ONLY. They also sell boba and other HK snacks like curry fish balls. The man who took my order mentioned their fruit smoothies use fresh fruit. Overall: 8/10 read more

Hong Kong Snack House - Pandan Coconut Egg Waffle - Hong Kong Style Cafe Near Me - Richmond, California

Super friendly and accepts all methods of payment. Gave me discounts on egg tarts and had amazing customer service

The owner is so fun to talk to. The egg pancakes are freshly made for order so a good balance of soft chunks with crispy edges. Recommend the pandan or the original flavor read more

I haven't come by in a long time because the last time I came out they were remodeling the mall. My son I came by tonight and ordered pork buns, rice rolls, hong kong milk tea and watermelon slushie, all very yummy! We love the music blasting from this small place and you can hang out and eat or drink at one of the three tables they have. They are a snack house with eggettes, crepes, fried goodies, milk teas, amazing smoothies, etc. The service was great, very welcoming and great personality! Totally recommend this place if you enjoy food! They are located on the left side of the mall after the entrance. read more

Hong Kong Snack House - Hong Kong Style Cafe Near Me - Richmond, California

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This place is a hidden gem in the pacific east mall plaza. This is a small mom and pop shop that specializes in Hong Kong snacks plus Vietnamese goodies, crepes, boba, etc! This is my go to place for sugar cane juice and eggettes over the years! I got the regular eggettes and a large sugar cane juice: Eggettes: I must admit the eggettes this time around was not as sweet and chewy as the previous times. It was a bit cakey this time. Sugar cane juice: I'm not sure if it is fresh pressed, probably not since they have this year round, but I still love it! It's the perfect amount of sweetness ( may be too sweet for others ), but thus drink always hydrates me and is very refreshing! I recommend trying this drink! read more

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Absolutely amazing quality and nice owners. Has a 2 for 1 deal and recognizes me everytime read more

Hong Kong Snack House - Hong Kong Style Cafe Near Me - Richmond, California

You already know it's gonna be good because the music from this place was roaring through the plaza!!! It's a small place but full of delicious beverages and snacks. If you see a line, don't worry because it goes by fast! The staff are nice and friendly as they work through each order. Definitely try the egg puffs and the sugar cane juice! There is seating right outside but it does get kind of chilly since it's near one of the plaza entrances. I really want to try the milk tea next time because the other boba places in this plaza do not taste very good in my opinion lol read more

Delicious dessert that are made as you order and reasonable prices. Service is friendly and fast.

Saturday, 3/20/2021 - Bought two of the 2 item crepe for $4.95 each and one 5 item for $6.95, my receipt says different. I don't get it. The cook says it's all the same price no matter how many items you pick or with or without ice cream. It's all the same price. Update: After I went and kept complaining to the guy what he charged me wasn't right for 3 crepes and me pointing to his price sign, when he brought my crepes out, he said he made me one extra 2 item crepe ($4.95) for free. It now equals to $22.00. So bull. Good thing I insisted very hard TWICE for him to give me my receipt. He didn't want to give me my receipt. He also didn't give my friend her receipt and she was charged way more than I did for a few items too. She knows she was cheated. Be careful going to this store for desserts in this mall. They cheat. Make sure to ask for your receipt to confirm. read more

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Ok to start let's manage some expectations 1) this is a food stall not a restaurant 2) you go here for no frills hk street food. It's very no frills 3) it's a bit pricier than I'd expect street food to be That being said I also think from what I've seen this is the only Hong Kong style street snack stall that I've seen in California. If there's another one I don't know about please tell me. With that in mind it's the only place I can think of to get a quick and good shiu mai on a stick and curry fish balls. All of it done with the sense of nostalgia that I was looking for from my days growing up in Hong Kong. Every time I pass by this place I pick up a snack. And this place seems to serve all the hits from waffle cakes to skewers. They even have bahn mis which seems a strange addition but hey why not. A great place to get something nostalgic for me. read more

Hong Kong Snack House - Shiu mai and milk tea - Hong Kong Style Cafe Near Me - Richmond, California

Never come here!! It is a scarm!!! The meau said it is $4.55 for a Hong Kng style waffle. When ordered, the man (the owner) asked whether you would like to get peanut sauce / sugar / condensed milk and without saying there will be an extra chathe. At the end, we were charged $10.81. Also, the waffle tased really bad!! I was borned and grew up in Hong Kong. When we are in Hong Kong, we never get charge for peanut sauce/ sugar/condensed milk in the waffle!!! It was a shame using the name of Hong Kong to fool people. Never come here unless you wanna get charge for nothing. read more

My family supported this shop when it rented a corner of the boba shop that closed down. This place brings back memories of us having dinner in the area (Daimo, Asian Pearl, Saigon) and topping the night off with egg puffs and boba milk tea before we head back to Fremont. It was nice to see the owner finally get his own shop and have the next generation learn the ropes. We've always ordered the original egg puff, pandan egg puff, and pandan waffle. The menu since then has expanded to selling fish balls, dim sum, sugar cane juice, and smoothies. Cash only. Support local! read more

Located inside Pacfiic East Mall, there are 3 tables to sit and eat. Cash only. The female owner is definitely a hustler. We were planning on getting 2 large sugar cane juices but she said buy 3, get one free. We agreed to do it to bring the other drinks to the housemates. It ended up being a little over $7/drink for 3 drinks. So basically the same if we had just bought the 2 drinks. Didn't receive the correct change back but was planning on giving as tip. Also, seems they don't update their menu prices either. Don't like those shady practices. Drink was decent. Didn't have the old, dried sugar cane taste. Used to come here often for the egg puffs but not sure I'd want to return after recent experience. read more

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I wanted some Asian food, so I found this place on Yelp and wanted to give it a try. It's a very small store. I was lowkey overwhelmed when I went in because they had soooo many things. I ordered roasted chestnuts, a sugar cane drink, crepe, and fish meatballs. I only ordered 4 things and ended up spending $50+, I really think this place is lowkey overpriced, and their pricing system isn't clear. The owner kept recommending stuff which was nice of him, but I also felt pushed. Their food was alright, nothing bad, nothing super good that stands out either. The only good thing would be, if your looking for some Chinese street snack/food this would be the place to go. read more

My daughter loves shrimp ball here . Taste very yummy . The owner is very friendly. Happy to having Hong Kong snack there. read more

Hong Kong Snack House - Hong kong snack - Hong Kong Style Cafe Near Me - Richmond, California

i got the #1 crepe and as you can see.... i tore this up and forgot to take a picture of the food. very delicious and will def be coming back. read more

Hong Kong Snack House - Hong Kong Style Cafe Near Me - Richmond, California

We came to this place for dessert. I wanted the nutella crepe. This dessert was HUGE. The flavor was good. My only complaint was I am use to a crepe that are soft. This crepe was crispy. Basically like a thin wafer. Not what I expected. If I would have known this, I would have went with the egg puff dessert. As for the customer service, top notch. The nice lady brought out extra chairs to accommodate my family. She was super awesome. read more

Hong Kong Snack House - Nutella crepe - Hong Kong Style Cafe Near Me - Richmond, California

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Honestly, this is (or was) my go-to Hong Kong snack place since it reminds me so much of home. But the last time I went, they had a buy 3 get 1 free (they always had but I kept forgetting) thing. I went to order 2 orders of fishball and 2 orders of shiu mai, but I didn't know they all had to be the same item, so I told them to only have 1 order of fishball and 2 orders of shiu mai instead. The person who took the order confirmed my order. But I ended up getting what I initally ordered and I told them that's not what I ordered. They're like that's what it said on the receipt and I ended up getting charged like $2X, but I believe I was supposed to get charged less than $15 even with my initial order. I like the snack, but dude seriously!!! I dont know if I want to come back again with that kind of service and especially many people in the comment sections experienced something similar??!! Also, if the owner claimed that they are a legit hk snack place, WHERE IS MY LEE KUM KEE SPICY OIL for the SHIU MAI????!!!! read more

This is a cute little mom & pop shop with delish snacks. Whenever I have cravings for snacks to go with my boba, I head over and order their pandan coconut waffles and egg puffs. It never disappoints. The couple are so friendly and are quick to help. They have a set of seating area if you want to eat right then and there. Mostly I take it to go because I am constantly on the road. Swing by if you have time to grab some snacks. I definitely recommend. read more

It a very small crowded shop filled with nostalgic Hong Kong/Cantonese snacks! They have lots of different flavors for egg puffs, drinks, and crepes. read more

I really love the pandan waffles here. So why the one star you ask? I go here all the time and like grabbing some waffles on my way home from work. The Yelp page says open until 9:30. It is Wednesday December 5, 2018 7:24 PM and it is closed. :(. No sign or anything that even shows hours. I will raise this back up to 5 stars as it deserves when the owner can provide a half decent explanation. 7pm is kind of early for "holiday hours" too. read more

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Bought a drink and an egglet from the store, and I was charged $ 30. The food was bad and the drink tasted cane sugar only. It is a shame to use the name of Hong Kong to fool people. I wish I could read the review first before I came here! read more

I guarantee you will be going for seconds, someone put me on from San Jose and I greatly appreciate them I love waffle ice cream.

Every time I'm in the area, I make it a point to try and stop by here to grab some snacks. This shop is located inside the Pacific East Shopping Mall - mostly known for ranch 99. Make sure you're paying attention and actively looking for this hole in the wall snack shop. Granted, it is near an entrance. However, it is on the the opposite side of the building to ranch 99. The hours on yelp says that they're open until 9:30pm. It was about 8:45 when I was passing by and I was worried they would be closed due to seeing some other reviews saying they don't honor their posted hours. Well, I got inside at 8:50 and was greeted warmly by this nice mom and pop couple. They were not in the process of cleaning at all. Everything still hot and ready for use. Read some other reviews saying service sucked and people serving aren't friendly. But most asian places are like this - hello Chinatown! As mentioned earlier, this is a hole in the wall place. Their menu has so much going on and reminds me of all the snack shops in Hong Kong. You just need to know what's good here and order only that. Don't worry, I'm here to help! The go to item here is either their egg puff or waffle. Doesn't matter which flavor. You know it's going to be fresh! I ordered four pandan waffles and the lady said it would take 10 minutes. I decided to take a stroll to ranch 99 and came back right around 10 minutes mark. She was just starting to bag the waffles and instructed me to leave the bag open to prevent sogginess. The pandan flavor isn't too strong. It's just a hint. They add shredded coconut which pairs well with the pandan. The waffle was crispy on the outside and chewy on the inside. It might even rival the pandan waffles from SJ! Side note - they have a sign that says buy three items and get one free. This only applies to their skewer foods like shiu mai, ha gow, and curry balls. Also cash only! If you're in the area, give this place a try. Don't be turned off by their "slow" service. They're a mom and pop shop after all. The snacks will speak for themselves. read more

Mediocre food. They give HK Style a bad name. HK people don't make Banh Mi sandwiches either. It's a snack shop where all the snacks are a couple of levels below that you might get at a school fundraiser. Service is bad. They can't keep track of orders and mix up and miss orders if there happens to be more than 2 people in line. If they miss or skip your order, you won't know until other customers pass you up. Then they seem so confused and ask what you ordered like they have no idea, and they don't because they forgot. It'll take them another 10 minutes to make your order, and by then it's 30 minutes. Asking for a refund is met with a bunch of excuses and lip service. It's just not worth the aggravation. As you can tell, we'll never be back. So many other places all over the bay area with better food and service. Nothing they serve here is special. Nothing. And it's way overpriced. Obama pricing. Double talk. Doubt they even pay taxes. They basically can charge whatever they decide on a whim that day because the price on the wall, menu, signs mean nothing. Either that or the cash register is possessed by some demon because the price doesn't match anything you can see. Asking them to explain why the bill doesn't add up is usually met with more double talk. They'll never admit mistakes. There are also live baby turtles for sale? Not sure what that's all about. But pretty sure that violates some health code. read more