My third update for Certified Motors, because I keep coming back and just can't say enough good…read morethings about them. I recently purchased my second car here, after the first met it's demise in an accident (RIP to my Malibu...we had some fun together.). Looking for a new car out of necessity and not choice can be a stressful experience. But coming here made it smooth as possible. I hadn't stepped foot on the lot in 5 years but the moment I returned they recognized me not only by name but remembering what kind of car I bought from them previously. Impressive! :) The lot isn't huge, but the inventory is always rotating. I was able to find a few good options that fit what I was looking for. Ray and Eric gave me open and honest assessments of each vehicle and, despite what other reviews have said, the Car Fax report was readily available to see for each of them. I test drove a couple options, and finally settled on an Impala that was in great shape with low mileage. The car looked great but I mentioned aloud how I wished it had a spoiler to look a little more sporty. The guys took note of my comment and immediately offered to work with me to get a spoiler ordered and put on, so I could have just the car I wanted. Fast and easy! After that they were able to take care of all the paperwork and title transfer, all I had to do was come back and pick up the car. One of the best things offers an excellent warranty on all of their vehicles that covers all major (and a lot of minor) issues. It came to good use with my old car, when the transmission needed replacing and I didn't have to come out of pocket so much as a penny for it! The warranty is not something you often find with a used vehicle, and it's definitely nice to have that extra peace of mind. Thanks Certified Motors for turning an initially stressful situation into a smooth one. I always know I'm in good hands here.

The car these jokers sold me fell apart after the six months on the road. One thing after another…read more I thought they were so nice. I thought they would be there, because they made it sound like they were reliable. But it was more like sorry out of luck. I would sue, but how do people like me sue. Honestly, I would prefer public transportation over coming to Certified Junk Motors. Do NOT waste your money. They are soooo nice too, it is all a big lie. Do not help them make money off of you. Spread the word. Certified motors is certified to screw you out of your money.

This is a crappy little car lot on Gratiot…read more There have been times where I have needed a cheap vehicle (a beater, if you will) and made the rounds on Gratiot and Groesbeck. They seem to have an abundance of little dealers who sometimes have a decent selection of cars that'll last, say, a year or two, but won't break the bank. This is not Holmes. I speak to at least breaking the bank. I've never purchased a car from Holmes because I've never felt like I was getting a deal. The last time I was there, they had literally 10 cars in the lot for sale, all with roughly 100K miles on them and $5000+ price tags. I don't really care how new the car is; after 100K miles, any car on the planet is gonna start to have problems in the near future. Granted, I was expecting this (hence the search for a beater), but I'd rather do it for less than $5000. For example: the last car I bought had over 100K miles, and lasted 3 years before it broke down to the point of no return. Price tag? $500! That's a big difference from what Holmes is selling. I'd suggest going elsewhere for a vehicle. There's some places on Grosbeck between 10 mile and 13 mile that have low miles and low price tags. Give one of those lots a shot.

Contrary to what the last man said Holmes Motor Sales is about as good and honest a car dealer as…read morethey come. The fact of the matter is currently used car prices are at the highest ever. If you're looking for a beater go buy one from a shady man off the street with an orange title. That may be 500. If you're looking for a good used car go to a lot like Holmes. Most people still think that they can get under 100,000 miles for under 5000, granted there are some extremely rare circumstances where this is true but chances are it won't happen. Do research see what prices are before you go out looking with unrealistic expectations.

Brian AKA HP and Corey are amazing! They helped us after a trip from Charlotte to get my sisters…read moredream car!! They were patient and helpful. They were dedicated to getting all the paperwork done so that we could get on the road quickly due to us having a long trip, even arranged a pickup for us from the airport! Anthony and my sister talked and joked the whole hour drive as i slept in the back. We were hungry and they got pizza for everybody working and us! Definitely a great experience.

they committed a fraud called title, skipping, it's a crime. The vehicle was titled in…read morePennsylvania. never transferred to Michigan or notarized, or to Indiana, which is where I found it on their website because i didnt like anything on tneir lot while looking. The car was titled to Pennsylvania wrecked and fixed and auctioned in New Jersey which I believe is where savvy bought the car from and then never had it notarized or titled at to any of their dealerships. I wonder since for it to be titled/notarized and was needing a rebuild title because they had to have to inspected it. I dont if they didn't want to pay for it or it they didn't think it would pass. From the reviews I've noticed most shouldn't have passed. I'm this company can't keep doing this to people. I used every last dollar I had because I has just Lost my husband and couldn't take a risk making payments with the way the economy Had been. The car I and dreamed of for years I found in their online location. I located it in Indiana paid 5000 for deposit plus traded in my other civic for 9500, and then when tbe Honda clivic SI was delivered few days later and paid out more cash for the vehicle. Then I found out they charged me $799 for a GPS that I told them I didn't need since I own the vehicle and was not financing. They said oh we will remove it and never did and I callsd the company of the GPS cause Abby said id get a insurance deduction, another lie. If I wouldn't have met nice cops, after several months of having to drive with illegal tags I had on it still It was the police officer had a friend at the DMV and they were nice enough to help the paperwork so that my husband had just passed away and didn't have any other I didn't know what I was doing, and they saw me calling Auto Savvy. They tried to say that they would fax a copy of a from you the car was never titled in Utah. Everything they did was illegal. I am now contacting a lawyer. This needs to be stopped because I see that still doing it all over the country. CHECK THE BBB FOR AUTO SAVVY, I'm coming with lawyers. I'm not hurt and neither are my kids that ride it. But some of the other stories I read on the BBB have not been so lucky my pain and suffering will be taken care of, but I wanna make sure the most important is they this to people you cannot do that to people and hold your head high and think it's OK to make money on other people suffering and they wonder why the world is the way it is it's because of people like this I have many many more pieces of paper showing every document signed given many misconstrued and overcharged for things I should not have been charged me a lawyer will be called will be handled. beyond wrong for somebody to do I have attempted to call them to get the title straight and that's how I end up having it impounded and they kept blowing me off even when I told them I was at the police department trying to get it handled. They said they were going to fax over notarized to me as soon as possible, which you can't do Because it's legal it has to be done in person. The fact this company can continue to do this and get away with. It is just beyond me. I just wanted to show you the title. In fact the car I handed in in December when the police officer was looking into the title the original looked into the car that I had handed into them as a trade-in and they said it was in California and still in my name something in that car with them in my I could be in a lot of a lot of trouble like if that person were to kill somebody in that car I would go to jail for manslaughter or something stupid like that. This company is completely wrong and going around and doing a lot of stuff and getting away with it

I have never been to a dealership that treats you like a king. Thanks for the great service and new…read moreFriendship. Everyone helped me get my Dodge Ram. And they got the best Deal for me. Their better than a lot of big dealerships.

Not a good idea place to bye a car from their a B-lot and I didn't have a good experience they…read moresold me a car with a broken transmission and later charged me for it a not a good car dealer

Great cars. They haven't jacked up the prices just because the other dealers have. Save money,save…read moretime, be happy with your purchase.

For many years I've steered clear on 'B' lots. But I took a chance and drove out to Pontiac from…read moreDetroit after viewing on line a 06 civic. I was familiar with the brand and was looking for an older model civic. Day 1 to just look at it I kept my expectations low. I wasn't disappointed when I walked around it. Victor was straight forward about the car... shared car fax and was willing to let me test drive it even though it was late in the day. The car was excellent for the years and miles. I called back to ask for the out the door price and was pleasantly surprised that he didn't jack up the cost to bleed me. So my experience in buying the car was painless (good deal/ good dealer)... but here is the 'extra' part not expected. In passing conversation I shared that I'm purchasing his civic to replace my old Civic because of engine problems ...he offered to buy my bad civic, and reduce my out of pocket. It saved me a trip to the junkyard. He was very nice, knowledgeable and professional. Go here... he has great (really nice/Sharp) used cars. For the price point... you will not lose. Thank you Victor. I wasn't expecting that

Layth has serviced many of my cars and I recently purchased a Ford Bronco and it met by…read moreexpectation. The price was below what any car dealers were asking for. He is always trying to do the right thing. Thank you!

Interacting with this dealership via fb market place. I stated I was no longer interested and said…read morethank you. The response I got from the seller was "fuck you". This is from their seller Ziad Kamel. I'd reconsider what type of employee is representing my business. I have a screen shot as evidence if someone is interested. I wouldn't recommend this place to anyone.

Easiest experience I've had with a dealership! Tony was amazing to work with, you've earned a…read morecustomer for life

terrible experience I took my F-150 there multiple times for check engine light was told nothing is…read morewrong. Finally took my vehicle to Bill Brown to find out I've had cam positioning faults luckily for me still under warranty. I would never recommend Pat Milliken .