Truly one of the best airports in the . The concourses are well designed and the travel experience…read moreis engineered to perfection. Lots of dine-in and takeaway food options.

In the past, I hadn't minded traveling through PDX. My last experience there was horrible and if I…read morecould avoid this airport, I'd avoid it like the plague. I'm an able bodied looking person and after deplaning, I asked the Alaska gate agent for wheelchair assistance. She said she would call for someone. 20 minutes later, one guy come but there are two of us that need wheelchairs. The guy stops at me first, but then goes to the less looking tabled body person and takes them. After another 20-30 minutes, I ask the Alaska gate agent to call again. Meanwhile I see several people pushing empty wheelchairs. The gate agent refuses to call again, saying she did twice. I asked if I'm just supposed to wait hours and she shrugged her shoulders. I was left in a hard place. Not only is walking long distances painful for me - but adding weight by carrying my luggage makes it harder. After getting myself together, I start the walk. I went to Alaska customer service. On the way I see at least 3 people with wheelchairs sitting and talking. The lead that comes up was rude. She said "I'm sorry you made it all the way up here with no wheelchair." If I didn't mind being on a do not fly list, I would have spoken up for myself, but instead, I left. Shame on you PDX and Alaska!

Had a great experience flying with Alaska! The flight was smooth, flight attendants were…read moreaccommodating and everything felt seamless and easy. I preordered my meal and it was just want a needed for a 5 hour flight. I look forwards to flying Alaska airlines again in the future!

I've taken a number of airlines to Anchorage. Alaska is the first in a while to operate on…read moreschedule. It is nice when flight attendants seem to treat you as though you are a special guest. Extra snacks, inside info and double checking on drink offers.

They are cheap but when it comes to customer service they are horrible…read more My flight got delayed because of maintenance of the plane. So I ended up having to set around for another 4 hours. So I ask the customer service if they could not charge me for a carry on and the guy was very uninformed of the policy. He had to call his supervisor which wasn't help. They wouldn't give me fry carry on after they made me wait for another 4 hours. $79 for a carry on. What a rip. Honestly I'd rather pay more to another airline who would be more Considerate about my situation. This is the second time this kind of stuff has happened to me. My flights is from Las Vegas NV to Portland.

What sort of airline strands a solo female passenger and her newborn child in an airport for 20…read morehours, and does nothing to help rectify the situation? Spirit Airlines, that's who! Spirit screwed up not just my wife's flight from Portland to Salt Lake City (cancelled due to weather, they said...an excuse they frequently use, because it is un-challengeable), and tried to rebook her more than half a day later. We declined, and got her a one-way ticket on another airline that was flying out immediately. We kept the return portion of the trip, as we didn't want any more additional hassle at the time. Oh, woe to us! When it was time to return, my wife's first flight was delayed long enough that her connector in Vegas had already left for Portland. So what did Spirit do to rectify the situation? Nothing. Absolutely nothing. No hotel or food voucher, no support...nothing. They left her alone, with a 5-month old child, to wait it out in the airport for 20...TWENTY...hours, for the next available flight to Portland (which was not true, as a cursory scan of bookings showed one leaving in the early AM, but who am I to do their jobs for them, right?). 20 hours to figure out how to navigate sleep for herself and our son, plus finding baby formula and other absolute necessities. Hell, she had to scream at them to get our stroller and car seat from them, as well as finding her bag practically abandoned, as the airline tried to sort out what to do with the sudden influx of other passengers (and their luggage) that they had just stranded for an entire day, at best. In summary: Spirit Airlines failed to get my wife to her destination, and then abandoned her with an infant for 20 hours, making no effort to mitigate the circumstances they themselves brought into being with their negligence, indifference, incompetence, and gross mismanagement. This company is criminal, and should have their operating license revoked. I will be filing a report with the BBB, the FAA, and any other institution I can, to inflict whatever harm I can upon them. They deserve all of our collective scorn, and none, NONE, of our business, ever.

I've been flying United since 1990. I have been around for several remodel of the Clubs around the…read morecountry. The Club isn't in a high market area, it's Portland. From all the data I've collected this is one of the better Clubs. The staff is very nice and helpful. The food is above par from a couple of years ago. Must have changed cooks, it's actually seasoned now. I have been in the Club every month this year and have no complaints.

we arrived 2 1/2 hrs early early to check in I had a minor and on the site it said nothing about if…read moreI had real id to drop him off I would have to pay a $45 fee each time just to walk through security I had to accompany him to gate so had to pay! After 45 min just to pay and show receipt my phone still was counting down to take off come to find out they give you 20 min to board ! So we missed flight! The lady was very rude at helping us I paid almost 200$ just to miss my son's flight! She told us to return at 10:30pm however if I had we would have missed again boarding ended at 10;20! We arrived 2 hrs early jic! The never announced it and knew who we were that it was a minor who checked in already but was not there and not one time did the app tell me boarding started

The airport staff are solid. The employees at the front area who helped my check in my bag were…read morefriendly and conversational. At the gate things were clean, and the gate employees kept the line of passengers who were checking their bags moving. Boarding the plane went smoothly. As for the flight, the Portland crew was professional and efficient with snack and drink service. The pilots flew us smoothly 95% off the time, only hitting a little turbulence. Overall, I found this branch of American Airlines to be solid.

This is the third time American Airlines and I will not be doing it again, some people have been…read morenice, but majority of the flight attendants are extremely rude and it would just be nice after spending all that money to have somebody at least talk to you like human being

I attempted to book a flight on Condor's website. After going through the entire process, I…read morereceived an error message in the end saying the flight could not be booked. Due to a glitch in their system, despite not issuing a ticket, Condor charged my credit card. Days later Condor reversed the erroneous credit card charge, but at a lower dollar amount due to EUR/USD exchange rate fluctuations. Since this was a case where Condor never should have charged my credit card to begin with, I should not have to be responsible for an exchange rate difference resulting from Condor's error. Condor's customer service was very flippant about the issue and also refused to provide information to the credit card issuer after I filed a claim.

Adding a star because I would have had to pay hundreds more to go overseas using Lufthansa or Delta…read moreand KLM (greedy!). Also, Delta had removed some of their nonstop to Europe flights at the time including Amsterdam, and their alternatives were pretty bad, this was the best option. I was initially glad I discovered this airline. This was one of three legs I was traveling, 10.5 hours of fun on this leg alone lol. So prior to traveling, Condor switched my inbound flight. What they did was remove my flight all together and merge me into an existing flight that cost $40 less. I knew this because I had debated a long time if I wanted to pay $40 extra, or save money for an additional 2 hours to my existing 2 hour layover. I decided I would, and yet they refused to refund me for downgrading my flight when mine was removed from their itinerary! When I was on their website, a 50% off luggage coupon popped up. I screenshot it immediately before it went away. But there was no place to put a promo code for luggage online. So I called them. They said it can only be done in person. Guess what happened when I tried in person? They denied me saying it should have been done prior to arriving at the airport. I called Condor on the spot and they said it had to be in person, they heard this call but, said they could not. Yes they could. Instead of charging me $120 each way, charge me $60. It was so frustrating what they did to me! The food was not good, yet people all around me ate like this was the best meal ever! But apparently there are 2 more levels of food quality above the cheapest option, I didn't select those so I guess that's on me because I put saving over food quality. One of the flight attendants did something shady. I have the utmost respect and appreciation for flight staff, especially during the pandemic. But that doesn't make it OK to do what she did.... So as soon as I boarded, everyone went to seats that were not their own. This resulted in a dozen people all around me, with 3 seats to themselves. THREE! I on the other hand waited till everyone was seated to see what, if anything, was available. Everyone else that didn't have 3 seats, had 2 seats to themselves. Myself and the person next to me were the only 2 people who had NO extra seat. I asked one of the flight attendants if I may move to a particular open area in the back so I may lay down for this 10.5 hour flight. She said it was OK, it was the upper left back side of the cabin. As soon as I sat down, I got scolded and was made to go back to my seat by another FA who didn't care I was given permission, she said those seats were for them. There were 3 FA's in 2nd class, but she was protecting NINE seats in the back!? Nor do they all break at the same time. Halfway through the flight, I actually saw a passenger sprawled out in the back 3 middle seats that everyone knows is for the staffs personal belongings, which were there earlier. No one took issue with that, not sure how she managed that, but the 9 seats that normally aren't all for staff was somehow an issue. It was a long flight home for me my friends.... When I mentioned this to the airline, they just said I should have bought more seats. Yeah, because the 3 seat people all bought their extra seats....NOT! They even said, maybe they all bought that many seats. Yeah ummmm....No lol. I even spoke with 2 of them and they just boasted about their abilities to grab seats fast, these were not their assigned seats. The following year my parents used Condor for the exact same flight. My dad had paid an extra $120 each way for mom to be in the emergency exit. Well, coming back she didn't get it. They gave it to someone else and had assigned her ANOTHER tiny seat! They would not listen to my dad and later customer service also did not care, saying they only paid to select a seat, but not that particular seat. Not. True. The other seats were less expensive. They would never pay extra solely to choose a specific seat in 2nd class since they're all the same, if it was not an emergency seat with more leg room. Charging extra for choosing a seat in second class is such nickel and diming.

Terrible customer service from the Denver airport. Two out of three flights this year have been…read morecancelled on me. Most recently was due to lightning storms, which is understandable, but the gate staff were unprofessional, unprepared, and had passengers in and out of the boarding line three times. Once we were loaded on the plane, were asked to deplane to have our boarding passes rescanned as there was an error on their end. In the boarding line for the third time, standing in the rain on the tarmac, we were redirected back inside and the flight was cancelled. Had we taken off when we were all loaded we could have gotten off the ground before the next storm rolled in. We were then directed to a QR code on a poster for rebooking options. The website was down. Once I got onto the site, there were no rebooking options, only refunds. Thanks Frontier. I had to rebook with another airline at a higher cost and stay another night in Denver. I regret that I recently purchased their annual Discount Den program. I will not resubscribe to that as it doesn't buy anything in the way of customer service.

Literally PAID for a carry on so I could put my large backpack above and the flight attendant was…read morenot going to let me. Took till almost very end to give in! Was such a power grab. What the heck!

My wife, her mother, and I had the opportunity to take a direct roundtrip flight to/from Portland,…read moreOR from/to Los Angeles in May of 2026. It was the first time doing that for me, and it ended up being a good trip. Not proud of it, but have decided to chase status on Delta for the ability to fly Comfort whenever possible (those 3 extra inches of legroom makes a big difference, especially when the person in front reclines all the way), forsaking better deals on other airlines in some cases. Delta has made a lot of changes in the last couple of years, a big one being organizing its tickets into five main cabin classes: Main, Comfort, Premium Select, First, Delta One. Each one has a Classic or Extra sub-category, with the main difference being an Extra type ticket is fully refundable (whereas Classic will give a credit for future flight). The Main and Comfort class has a further sub-category: Basic. Basic (Main and Comfort) does not allow the selection of seats (often meaning one will sit in a middle seat, possibly away from your group), has a penalty for cancellation or change, and makes one ineligible for free upgrades. Furthermore, Main Basic also doesn't accrue loyalty rewards (miles nor MQDs), and most importantly for us, makes the ticketholder ineligible for Delta Sky Club access (even with an eligible card). I am Platinum this year, meaning that I can buy a Main Classic class for two people (including me) and then self upgrading to Comfort Classic for no additional cost. So when learning that Delta has 3 daily roundtrip flights (using one aircraft back and forth) between LAX and PDX, booked 2 separate reservations: one for two of us (including me) in Main Classic for $353. For the 3rd person, got a Main Basic for $273 ($80 per ticket difference). I figured I could sit in the back for a short flight, and was willing to take the risk of it being non-refundable. Because the flight in both directions were not full, the Main Basic seat ended up being a window (outbound) and an aisle (inbound), though one can't count on that. We flew back on a Saturday (least busy flying day of the week) so got upgraded to First Classic from Comfort Classic a couple days before the flight. Because the flight is under 2 hours, there was no meal service at all (including no premium snack cart, meaning not being able to use my AMEX snack benefit), though the First class flight attendant was very attentive, giving drinks (including alcoholic) as requested. Delta has a good video monitor system (though not Bluetooth enabled) at each seat, and changed to using YouTube music playlists, which I enjoyed on the short flight. The extra shoulder space is really useful, not having to worry so much about bumping into your seatmates space. Though I continue to be disappointed in the comfort of the seat itself...no lumbar support whatsoever. Delta is good (LAX and PDX airports at least) to have wheelchair assistance readily available, and we took full advantage for my mother-in-law.

It's been awhile since I have flown Delta! As I was heading from LAX to PDX direct flights have…read morebeen eliminated on United thus I had to search for another airline. Delta offers direct flights: 2 hours. What a didn't realize when I decided to fly Delta that I would have a spirit experience: where you don't get offered drinks more than water. At least on Southwest you get a choice of drinks and fast. Service on delta didn't start till at least 40 minutes in. Service only in comfort and first. Given the prices delta charge, they should offer more than water. At least we got some small snacks to hold us over.

Wow I totally messed up on times and missed my flight they were so patient and got me on the next…read moreflight thank you so much so

Sunday at 9pm nothing is open…read more Terminal area is small and of course all seats are sold out so its another jam packed flight Boarding was easy, employees are nice

Usually when I fly to Canada, it's a direct experience. When booking kinda sorta last minute, a…read morelayover in Seattle or Portland happens. And unfortunately it was a hot, hot mess at the Air Canada gates yesterday. Travel delays are totally normal and expected. I try not to freak out about it since it's beyond my span of control. It's also not as bad when the airline employees are transparent about the situation. However, when everyone working at the gate has no clue what's going on and tells you that much, it's a little concerning. As was the case yesterday with multiple delays as well as canceled flights, the attendant in uniform I spoke with told me straight up, "I don't know what's happening over here, ask him." (pointing to a man in a safety vest running interference with other customers). Ooookay. So that's how it's gonna be. Buckle up, Buttercup. It's going to be a bumpy ride! Even more concerning was the travelers whose flight was canceled not once, not twice, but three times over the span of 36 hours at PDX. They were telling their story to anyone who'd listen while we waited for our 2+ hour delay into Vancouver. At that point, they should've just rented a car and driven to Canada... it would've taken less time. Luckily I'm flying back to the States direct on United. No long layovers on the way home.

First air canada flight I ever took- window was literally coming out of the cabin wall (see picture…read morebelow) and I had to push it back in each time we hit any bumps. Then Air canada lost my luggage- I returned to the airport to pick it up and NO ONE WAS THERE though they said they would be. Phone line also wasn't working due to high call volume. General costumer service at the airport said I would have to wait another two hours till staff returned to speak with someone. Will not be flying with Air Canada again.