Redemption--sad to say we're moving off island soon so we had to give Ichiriki another try at least once before going. I'm happy to report issues have been addressed and we had no problem with our takeout order this evening. Everything was great; the Tofu Salad had tofu, and there was plenty kine ahi katsu. We're going to miss the great food but especially the ahi katsu, I've never seen it done so good anywhere else. We'll be sure to dine in if we're ever back this way again (I pray). Mahalo nui loa, folks! read more

Ichiriki - Tofu Salad (sans Tofu) - Japanese Near Me - Honolulu, Hawaii

Amazing food and service!!! Make a reservation if possible because it gets busy real fast during dinner hour. The manager, Baron, was quick and friendly. I recommend you to upgrade to short rib for additional $1. Definitely worth it. We got shabu shabu and chanko sets. The chanko set doesn't come with the sauces (ponzu and sesame sauce). We will be back soon!! Oh get the zosui!!! So good! read more

Ichiriki - Japanese Near Me - Honolulu, Hawaii

Hawai'i hotpot scene is absolutely trash, as this is one of the most recommended ones according to Reddit, and this is ignoring all the red flag users that claim shabuya (not even little sheep tier) to be the best. Karaage was bad. Soup is decent but about as good as the best store bought. Meat is insanely expensive and the service is udder trash and I don't usually care about bad service. They missed many items and it takes 15 min to flag them down. Our soup boiled down to nothing and we waited 10 min just to find someone. We ordered another set and they forgot the rice again but I just didn't give a shit anymore about this dumbass place. Save yourself the trouble and go buy an instant miso soup instead. read more

I love this place the owner is super friendly and sweet. I have come back now 4 times for there bento box it is so good. They have three other restaurant around Honolulu. I just moved here and it is great to have a good local delicious spot. read more

The night was going fine, everyone was having a good time. Until I took a sip of the broth and a foreign object was in my mouth. I spit it out, and low n behold it was the finger part of a glove. Not sure if it was in the broth, meat, or veggies. But ... 1. Come on man! You didn't notice that a part of your glove was missing ? 2. I just got a sorry ! You can order another one or we can take it off the bill! Not even a free desert. You want hot pot for that price ? I'm sticking to yanagi or immanas! read more

I've been a regular at Ichiriki since they opened. Their rice has always been sub-par. I was just there today and finally decided to let them know by writing a review. For food (my faves are the sukiyaki and nabe), I give them 5 stars. For their rice, I give 1 star. Zippy's has better rice. Come on, Ichiriki...what's up with that?? Why are you ruining your excellent food with crappy rice? People like hot, fluffy rice! Not lukewarm, dry rice. Please improve that and you'll see a big difference in customer satisfaction. read more

I like ichiriki. I don't love it, but I like it enough. For $14 during lunch, you can get a set which comes with some noodles, veggies and a few slices of meat. I wouldn't come to pay full price, but for the $14 lunch special, it's not bad. They also offer a Happy hour, which I would suggest if you want to drink, otherwise, the lunch time special is better for food. The appetizers on both the happy hour and lunch time specials aren't that good of a deal. But who goes to ichiriki for something other than hot pot. I like the broths. I usually get the ichiriki broth, but I've tried the yuzu one, too. It'll cost more to get udon or zosui, but you can always just take home the broth and make your own. As with other ichirikis this location has a combination of regular tables and the more traditional sunken tables that make you look like you're sitting on the floor. The restaurant isn't as big as the pearl city location and you should probably make a reservation if you're going for dinner. read more

Horrible servicing --" forgetting@ so many items, but charging me for it!!! Food is old, poor quality, poor service !! Made us wait sooooo long to receive an incomplete order !! There are so many new restaurants in the area, we will go to other higher quality restaurants!! read more

We ordered sukiyaki but they ended up serving us the ponzu sauce for broth!!!! This is our first time in Hawaii and I have not had sukiyaki for a while and I thought the sour is the special flavor in store. But it just tasted really sour as we were eating. I asked the waitress about this and she brought us a sukiyaki sauce to try. THAT WAS TOTALLY DIFFERENT!!! And then she said she will talk to the manager. And the manager NEVRER EVER came to apologize. And we waited for a while, another waiter asked us if we would like to check out. And we told him the situation again, and he said he'll gave us 50% off since we ate the meat. But I mean... I came here for a sukiyaki not a dipping sauce hot pot........ I will not come back again and not recommend because the attitude is really bad... At the end I still left tips cuz one of the younger waitress was really nice to us. But it gave us a bad memory in Hawaii :( read more

We wait 25 minutes after our reservation time to be seated despite getting g here on time. The crew was not responsive. People seemed nice but they may have been short staffed as service was very slow. Extra disappointing since this was for my girlfriends birthday :-/ read more

Broth was on the saltier side tonight. Haven't been here in 2 years, but I do recall it being much better back then. We had the ginger, ichiriki shoyu, and spicy purikura. All three were extremely oversalted. There was also an incident. Our server had to carry three pitchers of soup to our table, when there must have been other staff to help out. The server's hand was shaking violently trying to balance the tray and we thought he was going to drop everything. We ended up helping the server out to lessen the weight and serve ourselves, but it isn't and shouldn't have been our place to do so. There needs to be more communication between the staff so this kind of thing doesn't happen. In terms of portions and food quality, $25 for a chanko nabe set is steep. You get one choice of protein (100g or so), a small dish of cabbage, two tiny pieces of tofu, one stalk of mushrooms, 1/3 of a carrot chopped into thirds, and a few strands of glass noodles. With a small single serving of side rice, ramen or udon. This is just for the basic set. And choices are limited. For access to the entire menu, and items they've locked behind "premium" prefixes like certain proteins, broth and vegetables, expect to pay $5-$15 more to have more of a complete dining experience. For what you get, the per person cost should be closer to $15/lunch and $20/dinner. At nearly $30 per person on just the chanko nabe, not including drinks, Ichiriki still has a ways to go on its menu's structure before appealing to savvy patrons in the Ala Moana area. No hate towards the business. Only saying that competition is fierce. And Shabuya's $16 AYCE nabe, and Shirokiya's $12 nabe are only a minute's walk away to name a few. read more

Friendly and personable staff. They never rush us and service is fast! Good selection of appetizers, and they give a lot of meat and veggies! Nice, family-friendly, cozy place. Perfect for a chilly day! read more

Late night happy hour is after 9PM. Hours say that they close 9:30. Walked in at 9:10 to be told that they were closed. Waste of time. What's the point of late night happy hour if they're going to be closed? read more

Everything that could've gone wrong did. But it showed me the best parts about the restaurant and the people who work here. Because of restrictions, we called for a special pre-cooked order for take-out. It was for an occasion that night, and we planned to eat at a place we'd reserved, so no access to a stove. When we picked up our order and took it back, it was uncooked. We drove it back to the restaurant. They said we'd have to wait about an hour and a half for them to cook it. So we drove back then came back to the restaurant. We ended up waiting outside on the bench. We've come here many times, and we thought it worthwhile. But I was confused about the misunderstanding. We moped as it was now too late in the evening for a celebration. The manager, who'd taken our order, came outside with our meal cooked and ready in sealed containers and separate ones for the broth. He sped up our order to about thirty minutes, and saved us another hour of waiting. He took the time to explain what he thought might've been a misunderstanding. Above and beyond, he also took the time to listen to what I believe had occurred. Pre-cooked orders are special orders, of course, and though we thought we'd specified this over the phone around noon by asking if it might be available that night, it would've been impossible to be done by that night because it was too busy and pre-cooked orders took longer. We had to have first called to ask if it were possible that day, then specify it would be a special order, and they would give us a time. It was a kind of spool that we unraveled together despite it being so late. We got back, and we loved every bite. It wasn't a perfect evening. But there was flexibility and communication, and we shared our apologies despite our frustrations. We'd happily come back again, knowing that it's not just a restaurant but people who care about those around them. read more

Went here for my birthday and I made a good choice! The service, atmosphere, and food were all excellent. We ordered the special boxes that they have to prepare for you. One was the kurabota pork and the other seafood. Heavenly smells of steamed meat and vegetables wafted through our little room as I sipped on my sake flight. If you order the VIP specials, it's best to call ahead so they can prep it. Leave room for all the ramen at the end as it's traditional preparation is eaten at the end. read more

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We came here to try out their Shabu Shabu dinner. When we tried ordering the Shabu family set on the menu for 4 of us, we were told it's only for take out. The server recommended the Chanko set, which turned out to be a bit underwhelming. We've experienced better presentation elsewhere in terms of variety of ingredients, portion sizes and quality, at around the same price. What was most disappointing was the lack of any dipping sauces. Service was less than satisfactory: the servers's explanations were either unclear or lacking. When we ordered poke we were told it's sold out (right at start of dinner time!) and that was that. Menu said Happy Hour prices 4-6 pm. Server explained at bill time that it only applied to Kobe Kalbi or Char Siu. Overall a disappointing dinner. read more

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It's been a loooong time since I last stepped foot into this place. I dunno, maybe 5 years? So straight up. I'm not a big fan of hot pot dining but I will go if friends want to go. That said, I haven't been to many hot pot restaurants, but Ichiriki is one the places that I do like. I recently had the pleasure of coming here with my friend who happens to be quite fond of hot pots. And because she knows that I'm usually not available until about 8pm on Saturdays, she suggested coming here for dinner during their late night Happy Hour which begins at 9pm. Great idea! We had reservations for 9pm but got there just a few minutes early and was able to get seated right away. We both got the Kobe Beef Chanko which as of this review, is $20.95. It comes on a small plate, but let me tell ya, there was a lot of things on it. Aside from the vegetables, mushrooms, rice noodles, and tofu, there was also a piece of salmon, shrimp, chicken, Arabiki sausage, and of course, beef and pork. It comes with a bowl of rice and either ramen noodles or udon. I got the udon. Filling and totally worth the price. The Karaage Chicken and Mushroom Medley of appetizers were alright, but I'm not sure if I'd get it again. Parking is available in the back of the building and I think you might need to pre-pay in the drop box. If you do, I'm not sure how much it is though. Sorry. Maybe call the restaurant to ask? We parked on Kapiolani not only because it's free on the weekends, and after 630pm on weekdays, but walking back to the car was a good way to "burn off" some of what we just pigged out on. Overall, the food was good and the service was fast, friendly, and efficient. Hit these guys up if you're into hot pots! read more

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Wow, who knew this little gem was right across from Ala Moana Center and so good?!? My friends live in the area so we walked around a lot while I was there - I was excited to see that this was so close to us as I had bookmarked it on Yelp prior to arriving to the island. We happened to drop in one night for the late night happy hour - they were still completely packed well after the dinner hour with many people enjoying shabu shabu. We ended up ordering the panko ahi to start, followed by the sautéed mushrooms, ahi avocado, garlic shrimp, and spicy tuna wraps. Everything was delicious, the fish was fresh, and the cost for it all more than reasonable. My friends are so lucky they live so close to this establishment. They said they would be making this their new favorite spot! read more

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Man they are skimpy when it comes to meat portion. Never trusting this place for take out again. Very disappointed cuz I've done takeout from the pearl city location, and it looked nothing like this. read more

Ichiriki - Serving size for a regular Chanko - Japanese Near Me - Honolulu, Hawaii

It was one of those cold days in Hawaii that i crave a hot soup to heat up my soul and belly! I've been plenty times to the Ichiriki right accross from my Pearlridge office but never tried this one so decided to come here! Reviews: -Ambience: nice and clean -Service: everyone was nice and friendly. 10 points -Parking: in the back, $1 per hour or street parking in front. -Food: -i got the calamari for appetizer and i liked that the oil they used was super fresh! -I also got their Chanko set ($24.95) It had a great flavor and it was as good as always! -if it wasn't enough i got me a dessert too! I tried their green tea shave ice with a vanilla ice cream (+$1) It was a great way to finish the meal! I was happy i came here read more

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One of my go to places. I'm not a big shabu guy. Nabe is the way to go. Imo no one can taste the tiny kombu in the shabu water

Sukiyaki was amazing, they gave us dashi so we can adjust how sweet we want as well. Meat was great. Server was amazing, very patient explaining the menu to us, kind and attentive. Environment was cozy and it was not loud or crowded. Food was served really quick. Seemed like a spot visited frequently by locals. Definitely a highlight of our trip. read more

This is my favorite place to get hot pot. The staff is always friendly and provide good service which makes the experience enjoyable. Whether you have a large group or it is just a couple, Ichiriki is a great place to be (and it is one of my preferred options to go to). The broth is delicious and they will even refill your broth if you ask them too. The pricing may seem a bit high, but honestly it's worth it for the size and the quality of food. They also have discounted deals where you can go for early bird, senior discount, and military too if you are looking to save a little money. read more

Ichiriki - Japanese Near Me - Honolulu, Hawaii

So delish and always a great time coming here. Great food and great service. If you're not sure what to order, the staff is great at walk-in you through the different options on the menu. Love their sauces that go with the hot pot. read more

The ambiance was okay. I liked that some rooms had Japanese style "floor" seating, which was different than the norm. The table we got was just the typical booth style seating. The tables were really damaged warn down though. They needed to be referbished. The service was just okay; the waitresses did not wear a "uniform", were just casual wear and was not really anything that looked Japanese and I believe there were mistakes made when serving us. The waitres asked us what kind of noodles we wanted and I said udon noodles, but we did not get any sort of udon noodles. We did get a small amount glass noodles that came with the set that we ordered, was no other noodles. The set we got did not come with sauces, which was fine, but we thought it would just come with the meal as I saw them on other tables. When I asked the waitress for sauces, they said only certain meals come with it. I'm not sure why you can't just ask for a particular sauce. The portion size was okay for the set that I got, but for $30.00, maybe the set could have included a larger portion of vegis. When the vegis get cooked, it came out to be a pretty small portion. Most hotpot places come with more vegis. I would say one person could probably eat 2 of the sets by themselves, which cost about $60.00. The overall experience was just okay for me. The broth was the best part of the meal. I think other places may be a better deal. We had gift cards to use, so for us it didn't matter. read more

One of the BEST shabus I've ever had (even compared to places in California!) . Our first time at Ichiriki, we just finished hiking stairway to heaven so we were super drained and really just wanted some hot soup. I asked a couple Hawaiian friends and Ichiriki seems to be a native favorite?! I called ahead to make a reservation and they were super busy! I had to call 4 times just to get through. The hostess was SOOO sweet (didn't catch her name, sadly but I was there on December 22, 2020 at night~) and she was able to get me a reservation for my boyfriend and I at 7:15 PM that night. when we arrived, we checked in and were able to get seated within 5 minutes. Parking: there's a small lot behind the building that's shared among the other businesses I believe, and we were lucky to snag a spot pretty close by. I imagine it gets crowded during non-covid times. Located right across the street from Ala Moana mall, on the corner of a cross street. Service: 10/10. Even the manager was on the floor helping and all the staff was so nice. Everyone was super helpful and friendly, I really loved that. Food: 10/10 We ordered 2 shabu shabu sets and it came in a split pot. Both my boyfriend and I got the Pirikara soup base, which is like a spicy sukiyaki? it said spicy soy sauce base on the description. The shabu shabu set comes with rice, your choice of udon or another noodle, veggies (tofu, cabbage, mushroom, clear noodles) and a choice of meat. I ordered the rib eye, my boyfriend got the kobe (+$2). Everything was SO good, and the sauces come with daikon and green onion for you to add to your taste. Our total came out to about $70 after tax, and we'd also ordered 2 cokes and an extra egg ($0.50). Will definitely be back next time we're in Hawaii! read more

Good food ! Nice price . Real Japanese taste! Service is normal but it's good clean restaurant too. They have lunch and happy hour read more

I went to the Ala Moana location where I ordered the Niku Nabe set. When it came to my table, there was a large dead, half cut caterpiller sitting on top of the Napa Cabbage. It was absolutely disgusting. I told the manager immediately and told him that I no longer want to eat at the restaurant and left. I even reached out to the company for reassurance that this wouldn't happen again for the safety of all other patrons and they haven't responded. Do yourself a favor and don't go here. read more

Ichiriki - Dead caterpillar in food - Japanese Near Me - Honolulu, Hawaii

This shabu place is very popular among the locals and better to make reservations in advance. The menu is easy to follow by choosing your broth and protein as a set and it comes with a standard set of veggies. We tried the pork and the rib eye, both were great! They have many choices of broth: we tried Paitan and pirikara for the broth and they were super light/clear to begin with. As you keep cooking the protein and veggies in the broth, it becomes very flavorful. Udon is the best at the end of the meal! read more

Ichiriki - Japanese Near Me - Honolulu, Hawaii

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Great service, good food, until I almost swallowed a piece of curly what seemed to be wire from a sponge? Or so I think? It was in the broth or the noodles, either way I almost swallowed it. I pulled it out of my mouth with a bite of noodles. The waitress was very nice and apologetic and said the manager offered me free dessert for our troubles. All they offered me was free dessert?! Ichiriki, I think you can do better! Hope this doesn't happen to anyone else! read more

Ichiriki - Japanese Near Me - Honolulu, Hawaii

Good ambiance and friendly, attentive staff. Would recommend trying the "Ichiriki" (soy sauce base) or "Pirikara" (spicy soy sauce base with garlic and red peppers) broth, and ordering one of the "Chanko" sets with your choice of meat! Some other "go-to" menu items include the Green Apple Shochu Cocktail, the Chicken Karaage, and the Stone Grilled Pork Kimchi. For dessert, try out the Ujikintoki (shave ice topped with matcha, azuki beans, and mochi balls), or the Ichiriki Ice Cream (choice of vanilla or matcha ice cream with azuki bean paste and mochi balls). Convenient location that's right across from Ala Moana, in case you feel like walking off the calories after your meal--but, trust me: the calories are worth it! read more

Ichiriki - Japanese Near Me - Honolulu, Hawaii

Haven't been here in a minute. Reservations are a must if you planning on eating during high times normal lunch or dinner hours. It's great for those who are new to the hot pot game and never had the experience with shabu shabu, cooking their own food as much as they'd like. You don't really have to wait long either, as the pot boils, it's fun to sit there and chat with friends or have a date with your significant other. There's happy hour too and beer, and even dessert. It's an inexpensive date. It's also great for rainy days. Parking is easy, as there's street parking or you can option to park at ala Moana center. I ordered the chanko nabe with prime ribeye and ichiriki "shoyu" soup base. Basically, each nabe comes with veggies, Rice, only the meat is different, and the soup is for your choosing, depends on the flavor you like. You can have it spicy or non spicy, miso, or even tomato, shoyu, or pork broth Tonkatsu... I remember the first I ate here, I loved it each time. read more

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Walked in without a reservation on a Friday night and the hostess seated us immediately! So hungry, we ordered and were served quickly. Great customer service! We started with the mushroom medley appetizer. Then we were brought our shabu shabu and we cooked and ate. Yum! We finished our meal with warabi mochi for me and brownie ala mode for my friend. Great food, reasonable prices, and quick and friendly service. Woo hoo! read more

Service was good, and food was good. I forgot what The names of the dishes were that we ordered. One was like a mushroom medley. It is a little pricey in my opinion but was very delicious! read more

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Good shabu shabu place. The house soup is very good. Casual. Friendly staff. We love to bring our friends here read more

Time for Yelp friends! January 5, 2016 Had a great time with fellow Yelpers Kathy and Terry as I was treated to lunch here at this hot pot restaurant. It was a favorite spot of theirs and I can see why. This is my first time trying Japanese Hot Pot and the concept is simple, you are given the Ingredients of fresh veggies + seafood + meat + a flavorful broth = a blend of delicious healthy meal! We cook our own food on a large aluminum dish, called a nabe, that sits on a butane gas stove in the center of the table ... no grease, no oil. Step 1 we choose our broth. There are 13 to choose from and I chose their best seller, the classic Ichiriki which is Shoyu base. Step 2 we choose our set of meal. I chose their best seller, the USDA Choice Rib-Eye Chanko. There are meat, poultry and seafood combinations to choose from. I was excited to participate in this lunch date with the girls. It was a first time delish meal experience and now when I go to eat at a hot pot here in the mainland I have something to compare my meal here with. They also offer sukiyaki, shabu-shabu & original soups. As with all food cook your meat, seafood, and poultry thoroughly before eating. The restaurant had a lot of seating although from the outside it didn't look very big. The servers were attentive to our table. There is a section that have tatami rooms and can accommodate a large group and have some privacy as well as regular table seating. Good company, good food, good fun! Thank you, ladies! Review #0420 read more

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I love there food, it doesn't matter where you sit but it's comfortable though. I like the table where you put ur feet in the hole

Ok, so Yelp just informed me that I've checked in here 9 times. I guess it's time to write a review on this place. I love Ichiriki! I've tried most of the other hot pot/shabu shabu/nabe places in town (except some of the newcomers like Nabeya Maido and Hawaii Pot ShabuShabu House) but they all can't dethrone Ichiriki in my book. I am in love with Ichiriki's classic "Ichiriki" broth, which is shoyu based and to-die-for. It's so yummy that I always run out of broth by the end of my meal. I usually pair it with the rib eye chanko nabe set and ramen noodles (ramen is an extra charge during the lunch service). If you are starving, you may be tempted to order an appetizer (they have a lot of great options), but the nabes are delivered to your table pretty quickly and often arrive before your appetizer(s). Parking is free in the back (entrance off of Kona Street) during lunch service. read more

Ichiriki - Japanese Near Me - Honolulu, Hawaii

I've heard and read so much about this place but never been here before. I decided to give it a try on a Saturday afternoon. I called in the morning when they first opened to put in my reservation. The lady that answered the phone told me that she only had a 3pm slot open. I told her that it was fine and to put me down. I had actually called a few times in the past to get reservations but they always told me that they were booked full. However, I've spoken to a few Yelpers who told me that they've walked right in without reservations. We ordered the Chicken Chanko set with the ginger broth and the Seafood Chanko set with the Ichiriki broth. The Chicken Chanko set came with a few pieces of chicken, a grounded chicken and pork mix, tofu, mushrooms, and won bok. The Seafood Chanko set contained calamari, shrimp, salmon, mushrooms, tofu, won bok, and the grounded chicken and pork mix. All the ingredients were extremely fresh, but a bit on the skimpy side for lunch. You could definitely taste the ginger in the ginger broth. It was heavily flavored and a bit on the salty side. The Ichiriki broth is a shoyu based broth. To my surprise, it wasn't salty at all and had a nice aroma to it. On the way out after our meal, I was so thirsty and my mouth was super dry. I'm guessing that the broths contained MSG. We also ordered the Spicy Tuna Wrap and Calamari Karaage off the happy hour menu. Both were excellent choices. The tuna was cut into small chunks and wasn't too spicy. The calamari was soft and tender with a crispy coating. The staff was pleasant, but I felt that they were trying to rush us out. They kept coming around asking if we were done. I still had food in my pot and the server kept asking me if I wanted to bag it up. read more

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that's HOT! Thanks to one of my movie buds, I am slowly becoming familiar with the dining experience that is hot pot cooking. I'll be honest to say that this concept of going-out-to-eat-but- having-to-cook-your-own-food did not sound very appealing at first. Well, not at all really. But, now that I have been to the multiple Ichiriki locations, I can say that you get used to the idea/concept. PARKING: Street or nearby pay lots. There is a SMALL lot behind the building the restaurant is located in, but there's only one entrance that's used to enter and exit, so maneuvering your vehicle may have a slight degree of difficulty. Fortunately, we were lucky on the (rainy) night we visited as there were a few cars exiting the lot. NOTE: Reservations taken. We had a 630pm res and they seated us promptly. For those unfamiliar with hot pot dining or having their first visit ever to Ichiriki, the menu thankfully offers a step by step ordering process: 1. Choose your pot 2. Choose your broth 3. Choose your meal set And its literally numbered as well to help diners expedite the ordering process to the server. Based on their numbered ordering process, I chose: 1. Regular pot 2. Ichiriki broth (shoyu based) 3. Short Rib Chanko (meal) NOTE: There are also premium broths on the menu at a additional cost, one or two dollars more, as well as extra servings of the meats, seafood, and vegetables (on the back of the menu). To start, we all shared the mushroom medley and the maguro tartar. The portions are decent, but I would recommend ordering multiple appetizers for large groups. The server first brought out the broths and started our burners, which was followed by our vegetables and meat. Overall, I was very satisfied with my choice. I loved the broth, and the hot pot meal was a welcome choice on a rainy evening. I also appreciated that I could just put in my meat and vegetables at my leisure, and just basically eat at my own pace. Personally, I felt the price point for my meal was very satisfactory. SERVICE: Very attentive. Our server was very patient, helpful, and answered all our questions about the menu. We appreciated her patience with our group of six as half the group had never been to Ichiriki previously. Excellent service overall. BOTTOM LINE: HOT pot is HOT! A great meal in a welcoming environment. Exceptional customer service by the staff. read more

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