Greeted nicely and seated quickly. Our waitress Haydee was very attentive and remembered every detail of our order. Special ordered chocolate chip pancakes were perfect. Haydee checked back with us consistently and even gave to go cups for coffee. Bathroom was freshly cleaned. Definitely recommend this IHOP. read more

After the new remodel it looks like a brand new place! Love the decor. The feel is different and it just looks absolutely beautiful. The bummer part is that it's still in an awkward area of Moreno Valley. It should had moved location. Any who, the food is always pleasant and the employees are always great. read more

HORRIBLE! Horrible! The worse customer service ever! As soon as my family and I sat down we were presented with the worse vibes and energy from a waitress. I commented on her looking like she was having a bad day and she replies with "I CAN GET YOU A NEW WAITER IF YOU'D LIKE" rude af. I rather not have somebody like that serving my food. I still tipped her because I'm not that type of person but I WOULDN'T RECOMMEND THIS IHOP TO NOBODY. They need a negative star read more

This place use to be good. food was gross and I had to wait an hour for the wrong order. All bad.

We came to the newly remodeled IHOP and it was pretty much just what I expected, Overpriced pancakes. They did a great job with the remodel though, it looks fresh and clean. Once we were seated, it took a good 10 to 15 minutes before a server approached us asking for our drink order. I would describe the coffee as watered down and luke warm. Besides that the service was decent. Overall, the experience was mediocre. read more

In this pic keep in mind i didnt touch it was brought out to me like that. So my food comes cheese is cold and just a slice on top. Got a side of cornedbeef hash came out half plate of meat and onions. Asked where the hash was and they told me it doesnt come with potato? Huh??? Its cornedbeef HASH. Pull up a pic from ihop website and show the manager, says theirs doesnt look like that only get meat and onions. Wouldn't even comp my coffee. This lady Sorma I think (she would only tell me once) was the worst manager ever. Asked for number to corporate she told me "the number is in the office and I dont have a key. I'm not the manager I'm just the person in charge" then told me to take a picture of a plaq on the wall with an 800 number on it. This lady was so bad. Even after showing her the pic from the website she still would tell me if I get a side of cornedbeef hash I only get meat and onions. Mind boggling. Honestly I've worked food industry for over 15 years in every position. This lady and the cooks should no work there. Josie the waitress was f-ing awesome though. Bless her. Seriously though. After all that you still make me pay for the coffee. Just wow! I guess Ihop doesnt give 2 sheets about their business. As we were leaving the table next to us a family of 7 sent their entire table of food back. I still cant get over how bad that manager is. No apology nothing. Kept telling me I'm wrong and if I wanted potato in my cornedbeef hash I'd have to get the combo. Even after I showed her the pic from the website. My bad keep saying manager but her words shes just the person in charge doesnt have a key to he office or have any way to give me the number to corporate. What a joke. read more

IHOP - Wtf is this? Didnt even touch plate. Create your own omelette side of cornedbeef hash. Was told cornedbeef hash didnt come with potato. - Breakfast & Brunch Near Me - Moreno Valley, California

Always good service no matter what. The food is always on point. I've been to this location multiple times and never have I had a bad experience. read more

Sunday morning breakfast with not enough help. Unclean tables all around us while people waited to be seated. Service by waitress was great after the wait, but I got the sense that management is keeping overhead at a minimum by not employing enough people properly look after the joint. read more

Came in for a late dinner and our server Tiffany was the best! She was fast and attentive and super friendly. I ordered the turkey sandwich and that was delicious as well! read more

Dominick was a great server! And for the most part, the food is good.. But this place has a MAJOR ANT PROBLEM!!! #IHOPants

I have no idea how this place is still open. My crepe was a sideways pancake, that looked like my waitress who had a thicker beard than I did, had ate it and threw it back up on my plate. And then she had the nerve to walk by my empty cup and not get me no damn refill! I cannot stand this level of unprofessionalism. Just kidding I'm coming back tomorrow, fuck it upppppppp !! read more

Honestly this place by far has the worst customer service and food quality. The waiters take forever to come to the table me and my family sat for almost half and hour before someone came to us read more

I asked them to cook my eggs longer because they were way undercooked when the plate came back it had hair on it. Our first table had aunts on it. Place is incredibly gross. Pretty sure the manager doesn't care because this is all things that can be easily handled. read more

IHOP - Hair found after asking them to cook eggs longer - Breakfast & Brunch Near Me - Moreno Valley, California

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Hot as hell in here and bad bad bad service it took 20 min for someone to get to us and they gave us attitude never coming here agian

Yay Ihop in the IE. I'd rather go to Mimi's... this place gets ROWDY CROWDED! and the service is mediocre... food was fine... meh...

The hostess conveniently forgot about our party so we waited for over a half hour while other people that came after us were getting seated.....horrible service!! read more

Came here thinking it was like any other ihop but no. Food was not good. My scrambled eggs had for some reason onions and were watery.... Meat was cold. Service was ok. read more

Got food poisoning from eating their breakfast in the morning. Not at a happy place atm.... thx ihop

Horrible service. The place is disgusting, it looks like nobody has swept the floor in weeks, the chairs are stained from old syrup, crumbs everywhere and not to mention, you have to wait an hour for your cold pancakes! So disappointed! Unacceptable! read more

Service was good but the manager brought out raw bacon and the hash browns were way to salty!

Freakin ridiculous! Stopped by on Christmas day for some pancakes and crepes and as soon as we walk in there's 3 employee's standing behind the cash register just standing around talking and when we walked up one of them says that the wait is 2 hours, so I take a quick look inside and the place wasn't even packed. I've been to restaurants where it's extremely busy and the longest we've had to wait is 45 mins. I think these employee's were just being lazy. Will not be going to this ihop anymore read more

It's rare that I crave something like IHOP but this evening I did. I decided to order over the phone before I picked it up, and I was told immediately upon answering that I can either wait on HOLD for 20 minutes or order online ( I did neither) because the person answering the phone was "very busy"..as if that wasnt shocking enough, imagine my surprise when I walked into the establishment four minutes later and saw that there was only two tables to match two cars in the parking lot. Poor poor management - not training your employees on Customer Service, and obviously understaffing. read more

Wonderful customer service!!! Classic breakfast you love plus new innovative options like cinnamon bun french toast!! How fun! Coffee bar too :-) read more

Well of course this IHOP is no different from the other IHOP'S. But breakfast was good. Service was good. They keep the place looking good. I had a good experience. Just don't like where they are located.. read more

Sat for 20 minutes with out being even greeted, I went to speak with the manager and my party wanted to leave. Very disappointing.

Came in tonight food took forever && was burned. Even the people next to us the sent there's bacj . no manager on duty to complain too. The servers didn't even care. read more

Food was good but employees seem to be to busy to take care of the next table . We were not greeted at the entrance. The waitress rushed us when we were ready to order. Felt like a time test. And it is a busy location. Had to flag down waitress to pay and make room for the next customers. read more

This place is so hit or miss that I just won't come back. You can find better breakfast elsewhere. Service takes a long time and just not worth it. Heck, last time I went there with my family around 7pm, they were closed because the only cook cooking was on his lunch/break. Unbelievable! They need to get their act together read more

The food was ok I have had their French toast before but this time you can tell they have gone the cheap route with their food....the waitress was very talkative and in the middle of getting my order she was talking to the guy that was cleaning the table next to us so I had to repeat my order then it took forever to get our food....finally we got our food. My son and I asked for a glass of water and we never got them. She was just to distracted. I love IHOP but don't think I will be returning to this location again read more

Food and service is always great. One is seated as promptly as possible. The food os served warm and the staff are attentive. It is always a great experience. Sincerely & Respectfully, Manny Blanco, masontruth@aol.com read more

I've been to different IHOP locations but I must say this one has one of the best customer service. Our server was great, very attentive, i hope she returns after her maternity leave. This was my grandmother's first time going there too, and she complimented on how our server was very polite, and courteous. She also commented on how all places should be this polite to senior citizens. It made her fell warm and comfortable. read more

Slow service, my kids got way to ansy being here

I don't know if it was pancake day but this was the worst service I've had in a restaurant in YEARS. The waitress was rude and in a rush all the time,not to mention the Attitude she gave my friends and I. My food came and the meat was dry and bland. The undercooked fries had more flavor. Free pancakes are not worth the visit. read more

Some of the worst serves I've ever received the manager was very rude. And on top of that out waitress didn't bring my drink forget an Order and she didn't split the checks making our process to leave such a hassle having to talk to the rude ass manager. Don't eat there!! The food was cold and the tables were a mess. They honestly will never see my money at that ihop again. Denny's all the way! read more

Been to this IHOP numerous times and never had a bad experience. We actually go out of our way to eat at this particular location, thanks to its efficient staff and friendliness. We always feel welcome. Went today and Haydee was terrific! She was on point (as usual) and went above and beyond our expectations. read more

I paid $10 for a small stack of pancakes. I wanted to save a couple bucks by not getting the whole meal and was still charged the full amount. When I questioned the charges, I was rudely told that's how much it costs. read more

My husband, grandson and I went here for brunch. We used to go frequently, but had not been in a while. We decided that we would go today. The service was terrible!! We ordered our food shortly after we were seated. Another customer came in after us, ordered after us and got their food 10 to 15 minutes before we did. My husband had to get his own sugar from another table, which was not the kind that he asked the waitress for, but never received. When the food finally arrived my stuffed French toast was not stuffed at all and tasted like cardboard. That was the worst service and food that I've had there ever. They need to step up their game. Service has drastically gone down. read more

Came in at 10:10am with my two girls. A little busy but that was fine. Almost got forgotten by the host which was annoying but whatever. Finally get seated about 10:40am. Service took so long to get food had to get my stuff to go as we needed to leave by 12:00 got my food at 11:45. Very long service which wasn't good. Was only offered 20% off which should of been more for mines and my kids time. Shouldn't take over an hour to get a meal for 3 people at an ihop. read more

Never again. Disrespect to the IHOP franchise. Disgusting. Ordered country friend steak and everything was cold. Employees don't look like they want to work there it looks like a zombie town. read more

What can i say its an IHOP. Don't expect much. Your service will depend on who's in on that day. Like any other IHOP. Nothing to complain about but also nothing to rave about. read more