This is the first time the service wasn't quite up to par. Do not get seated next to the door by the kitchen. It seems that, that booth gets passed over, week before another couple sat in the same booth & had the same problem. Usually our service is fabulous. Service and food is very good, of course we've been there only during the beginning opening months. The truth will come once they have been open for awhile and we'll see how the service is! read more

This place was a mess. Every table was dirty, people working in the kitchen were dropping trays of food constantly on the floor in the kitchen. The servers were nice but my experience was awful. read more

The food was good. The service was excellent. Our server was Maria. She did an outstanding job! Everything was great except for the lady in the dress sitting across from me with her legs crossed and her dress pulled up. It was very disturbing. (See pic) Didn't she know others could see under her table? read more

IHOP - Breakfast & Brunch Near Me - Queen Creek, Arizona

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We have eaten at this location several times. Service is always good and our orders come out correct. This last time we got the tbone and eggs, coffee, omelette, toast. Food was good except we really did not like the tbone. It was cooked as we requested but it just seemed different from the quality of the tbone we have eaten at various IHOP's all over the country over the years. Seems like a lower quality of steaks is being used. read more

Came here today with my daughter, thought the Mac n cheese looked not as fresh so didn't let her eat that much. Glad she didn't eat more because she got a serious case of food poisoning when we got home. Last time I'm coming here. Do yourself a favor, and scoot yourself to village inn across the street. You're welcome. read more

We were seated and got drinks. But no one ever gave us menus. Not even a kids menu for our 3 year old. We waited 15 minutes for someone to acknowledge us after getting drinks and get us some menus after seating us. I had to get up and go to the front to ask for the menus so we could order some food and so that we could get some service. Because every waitress walked around ignoring us thinking we had already ordered. read more

Yikes....I usually love IHOP!! Last night was awful. Food was ok but not the usual quality. Coffee was a bit tasteless. Husbands eggs were burned on the sides and when his pancakes were served the butter nearly landed in his lap as it slid off! That means 2 things. Our order sat in the window for awhile before coming out, which explains why food wasn't hot but rather warming and why it took so damn long to get three breakfast platters. All of them were basic egg dishes, maybe 20 min tops. I do take into account customer count but there were not that many people there. Lastly were were sat at a table without utensils which were brought after beverages but before food meaning we were stiring coffee w straws. And when butter slid off the plate the waitress seemed oblivious on what to do! She stood there, said she would bring more butter! No offer for help by getting table cloth , no offer for extra napkins etc... she asked if there was anything more we needed. My husband said well yes, after I clean this up we will need a couple of napkins. She returned I think with 1/2 a package. Still love IHOP but....not this location. read more

Had to try the new burger menu. Service and greeting was courteous and friendly. Seated immediately in nice area. They had a special burger ad going. Cheeseburger with drinks for 6.99. What suprised us was for your side you could have onion rings at no extra charge. Burger was cooked perfectly. Onion rings crispy but not greasy. Will definitely try agai read more

Just ate there about an hour ago and I'm pretty satisfied with my experience. It was obvious the place is relatively new and it stood better than average compared to the other ones I've been to. The food stood up to par. Their omelets we're good and the pancakes were on point today. The iced coffee tasted a bit old to me but that could just be my intense criticism on coffee (I mean, I don't expect them to have a starbucks in the kitchen or anything) so I couldn't complain really. My dad and I had a waiter named John (I think?) That guy came out with a smile every time he checked with us. That's something to really appreciate in service. He regularly checked with us and offered our drinks to go. Rarely does IHOP servers go out of their way to do that in my experience. Hope I get him next time I come back. Overall an IHOP is an IHOP. It's how it's delivered that I care about. read more

The service was top notch! We had a large group- 5 adults and 3 children. Christa was our waitress and she was on top of everything. Super friendly to our girls. She was so attentive and on top of the drinks and keeping us taken care of. The food arrived quickly and was perfect. But before it came out she noticed one set of our eggs was over cooked- she bought all the food out with an explanation and within minutes had the eggs properly cooked and out to our table! We really appreciated her effort in the quality of the food- thank you for not serving terrible eggs! All the props to the team here. Thank you so much. read more

The food was not that great for the price. I ordered eggs and they were under cooked. My wife ordered a burger well done and needless to say it was not well done. My daughters food looked the more appetizing meal. When I walked in we waited 5 minutes for someone to seat us, so not a great impression to start. Overall the experience was not that great read more

We ordered take out from this store. We paid for the delivery fee and we didn't get our whole order. So when I call, they tell me I can only come in to get the rest. I don't even have the option to be refunded and forget it because they say they have no control over Uber eats. So we go in and get the rest of the order. Only to come back home to the cold other half. So we basically paid for a service to do it ourselves and have half assed food. I'm not one to ask to be compensated, but this one definitely deserved a credit at least to pay for what we lost for the delivery fee. I will never return. There was literally no way to make this one right, but the one thing they could have done went right over their heads... read more

Very poor service from our waitress today. We came in for brunch for my moms birthday because she wanted breakfast and *usually* loves IHOP. That was not the case today. Our waitress took about 20 minutes to even acknowledge or greet us and when she finally did she came up to us and said "sorry it's really busy but what can I get you guys to drink" mind you it was not very busy at all. Maybe steady, but to say busy would be an overstatement. She finally brought our drinks out 10 minutes after ordering it and we asked for sugar once, no reply or acknowledgment from her once again so we ask again; this time she says "IM GRABBING IT! THANKS!" As she storms away with an attitude. At the end we ask for two separate tabs with my food and my kids food on it and she brings back the tabs with one card charged for $31 and change and the other over $80. We tell her this isn't right and she takes it away and brings back an itemized receipt and says "well I looked at it and it's right sooo" and just walks away. So we add up the tab which only comes out to $62 and change. I walk up to her to inform her that this isn't correct and she, very frustrated with us, tell us that it's because the tax. We say no that doesn't sound right and to speak to a manager. She grabs the receipt out of my moms hand and storms off as she says "OH MY GOD!" The manager went over the whole tab with us and turns out she didn't even split our tabs correctly and had random things on random tabs. She walks out again and I tell her that she is awful and she replies back "You are too!" It was honestly embarrassing watching a 50 year old woman act so immature especially in her work environment and even more so that her literal job is to deal with guests all day and give great service. I am a server as well so I know how it goes but I also know when you are stressed or having a bad day you NEVER take it out on your guests. read more

4th visit here, HORRIBLE, HORRIBLE. They refuse to put your name on the list if you call ahead, then you put your name on the list and have to wait outside in the heat for "15-20 minutes" that is actually 45-60 minutes. Last time I ordered a crepe "without" hollandaise, when my crepes came with hollandaise, I made the mistake of sending it back. My family finished their meal then my food came back. Asked for a manager, a manager never came. They would not even take it off my bill even after I refused to accept it. Today however the manager has come to our table and asked us to please give them another chance. Our waitress is really working hard to make it up to use. ....added another star for them. Queen Creek is too small for bad service! read more

IHOP - Breakfast & Brunch Near Me - Queen Creek, Arizona

Went to breakfast this past Sunday. My daughter and I ordered the biscuits and gravy combo with two over easy eggs. Meal came out and the gravy had little white lumps in it and was runny. My daughter tasted her gravy and she said it was burnt. I tasted it and sure enough it was. It even had a dark tint to it. So had the server take it back. We decided to eat our eggs while we waited. Well the eggs were cold. When sever came back we told her about the eggs. She then told me the manager said the gravy is suppose to have lumps and taste that way. So this lazy manager does not care about the customer enough to come out and talk with the customer. Will not EVER go back. read more

So I took my family to this restaurant to have breakfast. They were all excited to get some delicious pancakes. For me I started with a hot cup of coffee. As usual, the first few sips woke a fire in my belly that rivaled hell it self. I excused my self and headed to the bathroom to perform this excorsism. As I finished (and yes I made it out alive for those who are wondering) I reached for the toilet paper provided. This is were this story took a turn for the worse. It was the most horrible toilet paper I ever used. Can best be described as John Wayne toilet paper, rough as hell and wont take shit off of nobody!!! I wiped and I wiped and I wiped. My arm started to tremble with fatigue. It was worse than two days after arm day. My poor orifice felt like it had been sanded off. Like i used a cheese grater to wipe. I blacked out for god knows how long from the pain. While In the state of unconscious I saw a light, and God was there. I begged him for help. He said to me in an accent most reminiscent of the Situation from the Jersey Shore " My son, you should never do away games. No good will ever come of it. Now get the hell off my lawn". I was awoken by the sounds of a crying baby that deficated himself at the breakfast table. I couldnt take it anymore. Sweating, fatigued, and emotionally vulnerable I was forced to take drastic measures. I asked the man changing his baby for a few wipes. "Please sir, could you spare a wipe or two? I would ask if this was not a dire situation". He felt pity for me and spared a two moist towelletes. Finally some relief. The god sent wipes finished the job. I pulled up my pants and waddled back to the table. My family was STILL there. I thought I would never see them again. They called off the search party and we headed home to nurse my poor raw backside. The pancake were ok though. read more

The manager Chelsea Duce has no respect for our veterans who served our country and their SERVICE DOGS who come into the restaurant for a meal. She rushed a family out of the restaurant and demanded they leave the establishment because they had their service dog with them. She went against the ADA law and even demanded to see paperwork. She claimed her manager said it was okay for her to do so. I cannot believe she did that. IHOP, you have lost a customer for life. Cooperate will be hearing from me. read more

Went today for breakfast, pretty busy but only waiting 20 minutes for a table. I saw the manager stepped in to help the two women hostessing and that for sure sped up the process. I server was very kind and genuine and actually seemed happy to work. The food is always the same so no complaint with option. Ordered the chicken fried steak and there was a problem with it, server had to bring out the manager, manager was super professional and made things right with our meal. Although the food was "ehh" the service and manager are worth going back for and giving another try. read more

Unfortunately we had a terrible to go experience here on Christmas Day. We have ordered in the past with no problem. My family is all home sick and we were not up to cooking. We decided to order out and IHOP was open. The food was all over cooked (and burnt) to the point that we had to throw out most of it. The burgers were so over cooked and burnt you could not even eat them, the chicken fingers were over cooked to the point that they were like shoe leather. I mean I know they were busy but is there no quality control? All you had to do was look at the food and know it needed to be tossed and done over. I know it's IHOP and was expecting anything fancy, but was expecting the food to be at least edible. We were just too fed up and tired to go back and return the food. I now regret the 30% tip I left as a Merry Christmas as the food did not provide us with with one. Very disappointed. read more

Me and my family went to this IHOP location on Christmas (just yesterday) knowing this was one of the few restaurants open on Christmas Day. We were a party of 8 and were waiting almost an hour to get seated, once we did it took them 15 minutes to order drinks and about 45 minutes to order our food and get served. After the long wait we found hair in 2/8 dishes! We were very upset. The bill was taken care of but I was very unhappy about this visit. read more

I usually like ihop a lot but not this morning. The manager took my complaint but it made me feel no better

It's to bad that they no longer know how to cook an egg. Sent eggs back 3 times how hard is it to fry a over medium egg? I had to get them scrambled and they were then taste less. It gets better, I get my check and see that I have a survey offered. So here I am getting on to take the survey and guess what. Yup my survey has already been taken. Strange isn't it? Looks like they went ahead and took it for me. read more

Definitely only go here for breakfast food. Their lunch and dinner food is terrible. I also found out that they only use real eggs for over easy, over hard and sunny side up. If you order scrambled eggs or an omelette they come out of a bag already beaten. Some lady complained that her scrambled eggs were rubbery and didn't taste fresh and the waitress did admit that the eggs for scrambled and omelettes come out of a bag. They definitely have a skeleton staff late at night. Even when it's not busy, it takes forever to get seated, served and get the bill. And beware, if you pay with cash, they don't have change up front anymore. The cashier will have to go back into the kitchen to get you change. read more

they freaking ran out of pancake mix!?! the international house of pancakes ran out of mf pancakes like how? i mean it was 12:30 am but like they should be prepared and i don't tend to get pancakes there so please prepare is #1 read more

I've ordered from this location three times now, not once have I gotten a correct order. We did the, 'make it right' song and dance with management. Chelsea is awesome, I don't know about the others. Their hash-browns are awful and they don't allow substitutions. Who wants limp, tasteless, questionably cooked potato? Not me. This, the last time, I ordered two omelettes, one with pancakes one with waffles, and a side of broccoli. I received two sets of pancakes and the broccoli was maybe half a cup of florets, limp, and brown. We're not going back. Store credit still has to be used at the store. Buyer beware. read more

Went there today as everything else was a longer wait. The wait staff was OK, but the food was very sub par. Hesitated to go there and our meal confirmed that we won't go back! Just plain bad food! read more

The staff is very friendly and service awesome...the food was cooked to perfection...location was exceptionally clean...kudos to everyone at this IHOP from greeting to departure... read more

IHOP - Fantastic... - Breakfast & Brunch Near Me - Queen Creek, Arizona

New to the San Tan area, thought we would check out IHOP. Don't normally write reviews but this IHOP is the worst. Waited over 1/2 hour to get food (breakfast) it was served cold. Waitress started apologizing 5 minutes after we ordered that they where backed up. Don't every complain just never go back. Save yourself a trip go somewhere else. read more

First off, I don't expect anything absolutely amazing from ihop, but the service and food my friend and I experienced tonight was absolutely horrible. The staff was very rude and slow. We were seated almost immediately however, after we were seated we sat at our table and waited for more than 20 minutes before our server even acknowledged our presence let alone wanting to even get us drinks. The restaurant was moderately busy which is understandable due to it being a high school graduation night but in my opinion it doesn't excuse having a nasty attitude and being inattentive. I've worked in customer service and management for many years now so trust me when I say I let quite a few things slide if I notice them and I don't like having to write negative reviews and be one of "those" people. But tonight really just did it for me. I'm not expecting 5 star service from a place like ihop, but a friendly and positive dining environment would've have been nice. The wait was very long (we were sitting for about an hour before we got our food) which if the staff was apologetic and pleasant I would've been very forgiving. By the time the food even came we were about ready to leave and just go to McDonald's next door. It wouldn't have been any worse than what we ate. Overall quality and service has really just gone downhill at this location and I cannot say that I will be returning. Like I said I don't usually like having to say negative things, but from my perspective, I hope upper level management sees this so they can find a solution for this issue. read more

I love this place. Great food and friendly people. The best part of the experience is a server named Cisco. He's very friendly and an amazing server. read more

i went to ihop looking to have a good breakfast. my friend and i shared an omelet, and something in that omelet was not right. wether it was the eggs or cheese or sour cream, it did not taste right. we paid for the meal only to walk out with our stomachs hurting so painfully and feeling so sick. we got home and had to keep using the restroom, and ended up throwing up. we felt so sick to the point where we couldn't eat anymore. ihop officially gave us our first experience with food poisoning, we called and complained and ihop did nothing, and did not seem sympathetic, said they would call us back to discuss some options they could've provided and never reached back out to us. read more

I found a piece of plastic in my vanilla milk shake. An they didnt give me a refund. The waitress was very nice though.

Waitress forgot one of our coffee cups, reminded her and she never brought it. Potato's were incredibly skimpy (photo added). Missing utensils for family member. Everyones food came out except one family members which was the easiest meal, chicken noodle soup came out 12 min later. Waitress had attitude because I asked for coffee cup, had more attitude when we asked for ranch. Sisters vanilla ice coffee was too sweet and she's a teen who loves strong sugar drinks. Asked for exchange drink and waitress slammed ice coffee down and huffed and puffed away. She was so rude that upon leaving spoke to manager, very professional. read more

IHOP - Skimpy potatos - Breakfast & Brunch Near Me - Queen Creek, Arizona

This is the WORST place!!! The food is always good if you can get past the service. It sux!!! It always does! And tonight topped and will never go back. Sat in a booth for 25 minutes and all we got were menus and "be with you in a minute". Go get the mgr and she wants to excuse it by "she's new " and "I'm working the other side". Offered to get us drinks, but didn't want to wait however longer to get that and food. She argues with us that she's new and asked if we were going to dine in sarcastically. That's it. I'm out. Done with this place read more

Bad, bad, bad! Service was slow, my Southwestern scramble had no salsa on it (not very southwestern) and the avocados were borderline past their prime. No pancakes came out with our order and we had to ask twice for eating utensils while we stared at our lousy food. My advice, go elsewhere. read more

If you want your food in any sort of a timely manner, DON'T GO HERE! I put in a to go order that was ready to be picked up by 10:55, and got to sit there and wait until 11:17 when they actually fulfilled the order. Absolutely insane how long it took, and I was not the only one. There were customers waiting longer than me, and nothing was done by managment to rectify the situation. read more

We showed up and they were just acting like they didn't want to be here or work at all and how am I about to give someone above tip if I feel bad to ask for more water I felt like I was being rude asking for something! And when we did we got a lemonade with like 2 Hairs in it and the lady was like oh ok be right back with another. Nonchalantly And then didn't even say anything like oh my goodness we are sorry or anything they just were the worst service and mast place I've ever been to! Don't recommend eating at a place where you not going to feel welcomed read more

We decided to try the "all you can eat fish & chips" last night - Unbelievably Delicious! What a great surprise to have such perfectly cooked fish and unlimited quantities, we will be back next week! read more

It took them over 45 minutes to get our food to us. It took then 15 minutes to get drinks and to take our order. They had the lame excuse that the kitchen was backed up and there was hardly anyone there even seated. Then the waiter had the excuse that a very large group had just walked in. Seriously!? We were there for almost an hour before they even got there! First time there and it was worse than going to an other IHOP I have ever been too! For an IHOP that they claim is thriving, they sure suck! You are better off going somewhere else than this location! PERIOD!!! This particular location is nothing like the Denny's in this area. Save the time and find somewhere else! Would not recommend this location..... read more

Will not return here agin. Called for a pickup order. Phone number was listed wrong so ended up being the wrong location that I placed the order with. When I walked in To pick up my order the lady at the counter looked at me like I was a moron and insisted that no order had been placed. She even had the audacity to ask me if someone "picked up the phone" when I made the call to the restaurant. Then on top of this all, no one apologized and I had to wait and still pay full price for a cold and lackluster meal. Lastly, as I was walking out I heard one of their wait staff say that this happened before last week! Oh btw the number is still listed wrong on apple maps. Really seems like they care though. Would not recommend this place to anyone. read more

IHOP - Outside - Breakfast & Brunch Near Me - Queen Creek, Arizona