Great service Jonathan was very helpful and the shakes were very good,Jonathan prevented me from dropping out of school read more

IHOP - Two handsome dudes - Breakfast & Brunch Near Me - West Hills, California

The food is exceptional and visually appealing. The coffee consistently meets the desired temperature. Sergio demonstrates outstanding service, warranting significant recognition and a salary increase. I intend to continue patronizing this location due to the consistently positive experiences. read more

My third time going to IHOP in the last 2 weeks. Yasmin has been my waitress every time! Started craving the buttermilk pancakes and ordered them each time. IHOP is just so convenient since this location is open 24 hours. The host was very good tonight as well. The ambiance is comfortable and low key. Perfect spot after you finish your shopping in the center. read more

IHOP - Breakfast & Brunch Near Me - West Hills, California

Before working today, I decided to take my son for breakfast and he happens to pick this place. When we got there, we got seated right away, which is amazing. The place looked really clean and orderly. Wait staff took our orders right away. We ordered 2 breakfast samplers, hot chocolate, and milk shake-which are shockingly priced at $55 including tax and no tip included yet. Isn't it ridiculous?! I'm sorry to say, but food was horrible!!! Bacon didn't taste like bacon and hash brown tasted weird. I was so disappointed, I only had a few bites of my pancakes. Just right after we ate, our tummy was hurting. We had to use the restroom twice!!! Overall, everything was great except for the food. I guess food quality has gone down. Based on this experience, I'm afraid we are not coming back to this restaurant. read more

Service was excellent!! We were seeded fast and same as getting our food! Free parking and the place inside was nice and warm. Gives me the cozy feeling. read more

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This location you get in and out even if it's crowded. The management and staff are always pleasant. Food is good and it's nice in there. Nice atmosphere. Great for family and friends. read more

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Very clean place. People were super friendly and attentive. Parking is good enough but might have to walk a bit if it is crowded. My food was tasty. I came here for the red, white, and blueberry pancakes for the first time. I really like it. They came with bacon, eggs and hash browns. Yummy!! They have refillable coffee for those who need the caffeine. They also have a variety of syrups for your stacks! Glad I went here for the first time. I will go again in the future. read more

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One star because the pancakes were good. But service was very slow although waitress was very friendly and nice. We waited an hour for our food. It was also a very expensive meal for what it was. Would rather eat somewhere else for that price. We tried some dishes other than pancakes and ihop is only really good for pancakes. read more

IHOP - blueberry pancakes not fresh blueberries - Breakfast & Brunch Near Me - West Hills, California

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This is a horrible place to go to. Just for 4 people in the morning was a 25 minute wait to get seated then to get food was another 25 minute. All that wait just for the food to taste horrendous. The food was not good at all. And the coffee also tasted nasty. Service was not good. Never ever coming here again. Also it's very expensive. The price doesn't match the quality of food. The prices are outrageous. read more

First time at this IHOP location in West Hills. This eatery seems like it's new or newly renovated. Plenty of parking available. Inside there are plenty of booths along with tables and chairs for dining. The eatery is also well lit inside which is really nice. Thank you Elyse for the great customer service. We didn't wait too long for our food. Our meals were freshly cooked and made. It was still steaming hot when delivered to our table. The Strawberry Cheesecake Waffle Combo was good. It was plentiful. Strawberries were all fresh and sweet. The New Happy Face Pancake was delicious with just the right amount of chocolate chips inside the pancakes. The Buttermilk Crispy Chicken and Fries were ok. It seemed like the plate needed more fries. The chicken strips could have been bigger. read more

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No entendí porque el mesero llegó a mi mesa a cobrarme la cuenta en vez de llevarme el bill el llega directo diciendo que quiere que le pague ya la cuenta apenas tenía 35 minutos en la mesa cuando el llega a cobrar porque no mejor llevo el recibo y esperar a que yo terminara de comer y cuanto yo estuviera lista pagar así que no creo volver a esta localidad read more

IHOP - Breakfast & Brunch Near Me - West Hills, California

Great service- food consistently good. Good specials on app from time to time. Pick up often from here - manager always on top of everything even this busy read more

I went to enjoy some pancakes and a breakfast burrito last week at ihop. I had the pleasure of being served by Carolina. She's very attentive and knows how to take care of all her customers. Although extremely busy she made sure that everyone was well taken care of, I was very impressed. I will be back very soon, if you're ever in the area and decide to go to ihop, I highly recommend requesting Carolina! read more

IHOP - Breakfast Burrito is sooooo good. I had 2 - Breakfast & Brunch Near Me - West Hills, California

Great service, food was delicious and our server Caroleena* did an amazing job taking care of me and my family. We love IHOP!

I decided to try the Spicy Poblano Eggs Benedict, and it was honestly the highlight of my visit. The shredded beef was a bit dry, but the other components helped boost the flavor-- Poblano peppers, red bell peppers, onions. The description says the hollandaise sauce has Poblano in it as well, but it tasted like regular hollandaise to me. But overall it definitely has a nice bit of a kick! The potatoes, however, were a bit of a letdown-- they weren't very crispy or seasoned. The hash browns on another plate were the same way. Service was friendly but a bit slow-- our table waited a while to place our order, and another table seated after us got their food first. We also didn't get a water refill until we had basically finished our meal. Not a huge deal though, since we weren't in a rush. Overall, the food had some high points, and I'd come back to try more, especially on a less busy day. read more

IHOP - New Big Breakfast Burrito - Breakfast & Brunch Near Me - West Hills, California

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Maria provided excellent service with a smile that made my day and always liked to stop by after work to grab a bite to eat

Caroleena did an amazing job. Very personable, timely, and attentive to getting my order correctly.

I had great service when I went. Carolina treated me with respect and made sure I felt welcome. She took care of everything and it all went smoothly. My burrito was also fire. read more

IHOP - Big Breakfast Burrito - Breakfast & Brunch Near Me - West Hills, California

Jonathan was very helpful and made my family laugh ps ask for Jonathan when you come to this ihop #notdropingout

Fantastic food, friendly staff, and a great atmosphere. Everything was fresh, flavorful, and served quickly. Definitely coming back!

On my life I ain't NEVER coming to this ihop again. Estefano literally made me lose brain cells. How do you forget to bring 2 waters for the 2 people who sat down, Let alone forget the milkshake. Then looks at me weird when he doesn't get tipped, buddy you forgot HALF of the order then tried to bring it out AFTER i asked for the bill. Guy called his Manager after 20 minutes because he forgot the bathroom code. AND the guy can't stop smiling and staring at my girl, lucky i didn't knock his lights out.Place is a straight joke everytime i walk up in this establishment. read more

IHOP - food - Breakfast & Brunch Near Me - West Hills, California

So sad I even have to write this one star review. I came here for breakfast with my daughter and mother and was seated immediately. Fast forward to 10 minutes and not a single soul came by. Then the table next to us sat down and was asked for their drink order immediately. To say I was flabbergasted is an understatement. I should have gotten up and left but our server FINALLY came over after he almost went to the other table first. I love IHOP and this location usually but today was horrible. From the manager who was very rude and made excuses on why the other table got helped by an employee that should not have helped them to our server who really just didn't care! I will have to think about coming back to this location in the future. read more

IHOP - Kids menu - Breakfast & Brunch Near Me - West Hills, California

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Service is great but my husband and I picked up a pancake order this morning and discovered pieces of plastic in them. We got one stack of chocolate chip and another stack of buttermilk pancakes. There was a large black plastic piece embedded in the chocolate chip pancake and little green plastic pieces in the buttermilk. I accidentally swallowed some of the green pieces before noticing them throughout. I'm pretty upset because the stacks are like 13 bucks each... Quality control needs to be improved. read more

IHOP - Breakfast & Brunch Near Me - West Hills, California

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Had such a great experience at this IHOP! The place was super clean and had a nice, welcoming vibe. You can tell the staff actually cares about keeping it that way. Our server, Mercedes was amazing! She was super friendly, attentive, and made sure everything came out just right. It really makes a difference when someone genuinely enjoys what they do. The food came out fresh and hot. I ordered the poblano omelette! Make sure to order if you like spicy plates! Everything tasted great, and even though it got a little busy, service didn't miss a beat. I also saw the manager walk by to check on tables and was really friendly, which says a lot about how well the place is run. Overall, definitely one of the better IHOPs I've been to. Will be coming back for sure! read more

I had my husband's 55th birthday celebration at this location. Iris was so helpful. She made everything flawless. I was able to come in the evening before to set up the decorations. The staff was so accommodating. I would highly recommend if anyone is in the 55+ club or anyone in general that is looking for great hospitality to please visit this location. Oh, and did I mention how good the food was? Thank you so much for making my husband's birthday so special! read more

IHOP - Our party decorations:) - Breakfast & Brunch Near Me - West Hills, California

A waitress at this place always brings the bill when serving the food and that takes the appetite and enjoyment away. Some times we need to order dessert so she's forced to reprint the bill. NOT GOOD Every time we dine there we hope any other waitress will serve us read more

The food is good I love the chicken tenders n fry's and the barbecue sauce is great it's clean the staff are nice and friendly I would recommend going here read more

Spoke to kee kee about an order that was incorrect, and with out hesitation, she managed to make it right. Just want to say thank you KE KE and the rest of the team who works hard at chick-fil-a read more

The customer service is horrible and they pick and choose when they offer the everyday value menu it's horrible . If that's the only thing I order and I have ordered it on other holidays you can't pick and choose when you offer it . Not only that what if that's all the only thing a family can offered but want they kids to have the experience knowing they may not eat all they food. IHOP should be about family and happiness at least that's what I experience at any other location but not this location at all. If it's on the menu at any other restaurant they honor they menu Wish it was a closer IHOP might just open my own . Horrible horrible horrible service read more

The service STINKS! Just to get a glass of water took 15 minutes, forget refills! Under staffed, badly managed!

I was seated to have breakfast I waited for over 20 minutes and never had my order taken. I asked to talk to the manager she did I her investigation and returned and told me she only had two servers. My server said She was helping a customer and getting drinks for another For the time I was waiting. I observed my server come the table next to mine and asked if they were ok, she walked past my table never taking my order. I don't know if race had anything to do with this but I am a person of color and it sure makes me think this way. The manager offered to take my order but I declined and left. I will not return to IHOP. read more

Only giving this place 4 stars because the food was actually good the server SAMANTHA was an amazing person and server. I recommend the sirloin tips meal cause it was actually really really bomb. As far as the ambiance, it was actually terrible, super crowded very loud, and if your looking to have a relaxing meal for two chances are the seat you will get will be very unpleasant due to space and the chairs are actually really uncomfortable. HOWEVER, server Samantha went above and beyond to make sure I felt comfortable and found a solution. Another older server with white hair was actually extremely rude and disrespectful and disgustingly passive aggressive because we sat in her area, thankfully the manager and Samantha were wonderful and had great customer service. read more

$24 for a small salad and fries only half filled up. Poorly done ihop! IHOP used to be a good value. Also, they Didn't include salad dressing with the salad. read more

IHOP - $4.85 for fries and this is what I got. - Breakfast & Brunch Near Me - West Hills, California

DONT WASTE YOUR TIME COMING HERE SERVICE AT NORTHRIDGE LOCATION IS WAY BETTER. I came in today and service was horrible employees are rude and not well trained. I see why google has negative comments on service and the location wasn't Busy as it use to be. When I spoke to a manager she took no responsibility for her employees lack of Communication. I didn't get her name but she spoke broken English and wasn't understanding what I was explaining she couldn't communicate makes sense why her employees lack communication as well this location needs some retraining!! DO NOT WASTE YOUR TIME OR MONEY COMING HERE. read more

I come to IHOP on Mondays and Saturdays and often have the same server, Mercedes. She is amazing when it comes to her service. She really knows what hospitality means and always checks in to make sure everything is going well. Her service is outstanding from start to finish. She makes sure my wife and kids are taken care of, too. My favorite entrée is the steak with tres leches pancakes, and the kids love the Jr. French toast sticks. Highly recommend this branch over the others! Thank you! read more

IHOP - T bone steak with sunny side up eggs. Try it!! - Breakfast & Brunch Near Me - West Hills, California

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just not so good... They got my order wrong.. even though the waitress repeated it to me. Side of fruit was not fresh.. see image attached (pineapple..). Maybe they are short staffed in the kitchen or something. but everything seemed like it was rushed when it was put together, yet it took a while for it to come out to the table and the flavors were just maybe 2.8/5. Waitress was nice, but a bit sleepy..lol. She never really checked on us during the meal, brought the coffee with no creamers.. but she was friendly when we did interact with her. Service 2.5/5 All in all, for what you pay, I would expect a brand like iHop to do better, even if its just a little better..and even when they are busy.. read more

IHOP - Breakfast & Brunch Near Me - West Hills, California

I go to this local location quite frequently. Mainly because the servers are so good and so friendly and the is OK too. I went there yesterday. Tried to substitute turkey sausage for pork sausage and was told that restaurant no longer allows any substitutions at all. How's Jewish or Muslim people don't eat pork and they no longer allow substitute. I guess we're all not welcome anymore. Just advice to All. read more

The IHOP at Fallbrook Ave and Vanowen Ave is an outstanding restaurant experience. The prices are low. The staff is warm and welcoming. The food is always delicious. My frequent servers Carolina and Mercedes make you feel right at home. I would totally recommend this IHOP to anyone looking for good food, low prices and outstanding servers. read more

Caroleena provided excellent service . Very helpful full and professional . Very thankful for all her service

We love this IHOP! The pancakes are so good and always dependable quality. I got pancakes here for a 5th grade party and they were the absolute hit! Staff is very friendly and the management kind! read more