So, I went down to Torrance, post dental visit, to help my pal Bobby pack up his house for the…read moremovers coming tomorrow!!! Unfortunately, my sunglasses disappeared in the morass of "unpacked moving boxes"... "No good deed goes unpunished" I giggled to myself. Anyway, I drove here to buy a new pair. Ofc, my friend assured me he would find them BUT, alas, he didn't FIND THEM & I had to leave. So, I was helped by Heidi, who did a splendid job with the entire experience!!! Sam ( the man who makes magic with eyewear), was delightful! And my new glasses will be ready later today or tomorrow morning. I've been coming here for years and I never have a bad experience. I highly recommend it and there's plenty of parking ... Complete Eyewear is a small business that lights up the west side! And the prices are reasonable and plenty of options to choose from.

Great service and selection. My wife and I went in to get our glasses adjusted and the staff was…read morevery accommodating. Our glasses fit perfectly now. We will be back to get some new glasses soon!

Amazing and all aspects. Absolutely love this place. They are very communicative, honest and…read morewonderful.

I needed repairs to two pairs of prescription glasses and walked into Modo since it was the closest…read moreoptometry shop to my house. They kindly agreed to the the repairs, even though they didn't know me. When I asked how much I owed them, the gentleman smiled and said no charge. So nice! It's a pleasure to give them a positive review to mirror the positive experience I had!

Details, nuances, and choices matter - especially in healthcare. The Pacific EyeCare Center…read moreOptometry team carefully, systematically conduct the most comprehensive tests that I have seen. The friendly assistants and knowledgeable doctors answer questions in a thoughtful manner. The late Dr. Matsumoto created a world class clinic that stands as one of his humanitarian legacies. I strongly recommend this exceptional eye care center.

Pacific Eye Care is now operated by Total Vision. I did not know this, all the signage says Pacific…read moreEye Care or I would have gone elsewhere. Now, this review is not about their Optometry team, they might be great, I have no idea. I went in with a prescription for 3 glasses, needing 5 total. There selection was pretty good, not great, but I can't see so I really needed these glasses. They are a tad pricey, but that was also okay, as they promised me these glasses would be ready in a week and a half. I said, I'll give you two weeks, can you do it. I can't drive, I can't read. They promised that 1 and a half weeks would be plenty of time. Right. Almost a month later I called them and I got the "we were just about to call you" line, which you know is always false. They said my last pair just came in. I asked why they had not called when the first pair came in as I was very clear I could not drive or read. I got silence. I went in to get my glasses and waited close to 20 minutes Just for them to be fitted and put in a case. Now when I finally saw someone she was great, thus the 3 and not a 1 rating. She took care to fit the glasses right and put them all in cases--not the cases I thought I would have like the ones with the name of these expensive designer glasses I bought, but whatever. I won't be back. Don't make promises you can't keep, if there is an issue call the customer and don't make them call you, because having my husband drive me around is just so much fun and not at all a waste if his workday.

Amazing local spot affordable prices great staff amazing location legitimately I was in and out…read morewithin 15 minutes I walked across the street to the taco truck and by the time that I was done, they already had my glasses, polished and buffed unfortunately I was only there to get lenses, but they do have a wide variety of places that you can pick from as well Price 10 out of 10 Atmosphere 10 out of 10 Location 10 out of 10 Parking 10 out of 10

Would not have provided a rating b/c they refused to provide any help as to how to simply fix the…read morehinge on my Ferragamo sunglasses but one star was the only way I could post this review. Had to call them out as they would not even provide a referral.

It was the first time seeing Dr Renaldi for my eye exam and he was terrific. Very knowledgeable re…read moremy unique situation and very helpful. The staff is always very kind and don't pressure to buy the most expensive glasses. I will always return.

The exam went well, the staff was great & I will be back! Thank you so much for everythingread more

Jose was an excellent representative who handled my care exceptionally. I forgot the name of the…read moremanager but she also held my car very well.The glasses are pricey but for the quality I recommend them I paid around $200 for my invincible pair

Very impressed with this shop and staff. Jose and Karen were so nice when I told them I just wanted…read moreinformation to learn about the JINS frame and process. All the frames are beautiful, clean, classic and fun. If you only need a single RX you can get them made there in 30 mins! I have a complicated RX and they can make these too, with the "works" : thin lens, anti reflective, progressive, and transitional ( going outside to turn into sunglasses). These kind of lenses are made off site and takes 2 weeks. All the frames are light weight. Most frames have nosepads for my Asian nose! Ha! I had fun trying on a few pair and had Jose take photos of me with my phone. Overall, the cost of the frames with the additional special lenses that I would need are still less expensive than the cost of what I would pay at my eye doctor's. Thank you Jose and Karen for the JINS introduction!

I had such a genuinely wonderful experience at Good See Co. that I felt compelled to share it…read more Rez, the owner, personally helped me select my frames and was completely focused on finding the right fit for me rather than pushing me toward a higher price point. That kind of honest, low pressure approach is rare and deeply appreciated. I came in a little nervous because my prescription is quite strong and I was worried about ending up with thick, unflattering lenses in the frames I had chosen. Esteban walked me through the entire process with patience and expertise, and the finished product came out even better than I had hoped. It is clear these guys really know their craft. The selection of luxury frames is extensive, the quality of work is exceptional, and my new pair was ready in under an hour. I honestly could not have asked for a better experience from start to finish. Good See Co. has earned a loyal customer. I will be bringing all of my frames here going forward and recommending them to everyone I know.

I recently purchased a pair of Jacques Marie Mage frames from Good See Co. and while the product…read moreitself was excellent, the customer service and fulfillment experience were disappointing--especially considering the nearly $1,000 price point. My first attempt to contact the company was through Facebook on March 21 regarding availability of the Jacques Marie Mage Lucknow in Beluga. I never received a response. I then sent an email on March 26 and also received no reply. Because I was trying to confirm whether the frames were physically in stock before purchasing, I eventually had to call the store directly from overseas at approximately 4:00 AM local time due to the time difference. During that call, I asked why I had not received responses to either my Facebook message or email and was told my inquiry may have been "lost in all the emails." I was also informed that the optical frames I originally wanted were no longer available, but that the sunglasses version was still available instead. I ultimately placed the order on April 10 (April 9 U.S. time) and received a shipping confirmation and tracking number two days later. However, despite advertised 2-day shipping, the tracking remained at "label created" with no movement for over a week. I reached out again on April 19 to ask why the package had still not shipped. I was then told there had been issues with USPS pickups related to military/DPO shipping requirements and was assured the package would ship within 48 hours. To be fair, the frames did eventually arrive and were authentic, properly packaged, and in excellent condition. The product itself was great. However, for luxury eyewear at this price level, I expected significantly better communication, responsiveness, and shipping transparency. Customers should not have to repeatedly follow up across multiple platforms or make international calls in the middle of the night simply to confirm inventory and shipment status. Overall: - Excellent product quality - Poor communication - Frustrating fulfillment experience - Customer service that did not match the luxury pricing I'm happy with the frames themselves, but the overall buying experience left a lot to be desired.

These employees have no sense of urgency or any concerns about guests waiting while they take their…read moretime doing nothing??? Or act like doing SOMETHING! Tried to pick up my glasses 3 times but long wait., even though the waitlist said 10-15, it was longer and gave up.. So discouraging trying to do anything in this department...

Had a good experience here. Ended up spending a pretty penny on a pair of glasses. The staff was…read morealways helpful and friendly. Can get busy.

Wonderful dedicated business owner . Only wish I found her sooner. She really knows glasses…read more.

If you're going to invest in luxury eyewear, you owe it to yourself to buy from Susie. She's a…read moredelight and has the best inventory in the city. It's such a treat to visit the store, which is a beautiful slice of coastal Santa Monica. I'm already saving for my next pair.

Joanna is amazing! The only reason I stop in the store she's so knowledgeable and you need to give…read morethis woman a raise!!!! Highly recommend her!!!

Helpful staff. Nice location in the totally walkable abbot Kinney…read more They do have a variety in their selection but most styles are for the slimmer face. Please check into alternatives. The styles and colors are quite unique. Love the look. Prices are reasonable too