Sooo. I typically will take some time to write a review after I check in but I felt the need to get these thoughts out my head now. So I will start off on a good note. The flavors were DYNAMIC. Amazing. Felt very natural, different, and fresh. Exactly what I was looking for in a Peruvian meal. Soo this is not an.... The transition to stating what I am going to say may sound veryy.... well you'll see. So initially when I came I knew NOTHING on the menu. It was my first time trying so... you get the picture. I asked the waitress "so what do you recommend"? I then proceeded to tell her the food my body/tastebuds acquires for pleasure. She then could not give me any recommendations. I told her look ALL I like is vegetables I do not like carbs/rice etc., She gave me the dish that was man oh man amazing with Spice and the whole bit! But there was barely any veggies. It was all french fries and rice! On top of that I ordered specifically from the Lunch menu which was "the special" and my friend ordered the same thing and got a beautiful gourmet salad and just a little less veggies then me and chicken! He got bang for the buck but they charged me up the ass! I paid 19 for mine and only 12 for his and he got the better package! Mind you we ordered pointing at the same damn thing from there lunch menu with minor alterations. I would have said fuck the alterations and give me what you gave him for the sake of the matter. Another situation I asked for some hot sauce. It also.. Tasted amazing but the initial one she brought to me was on the house I guess then I asked for more and she said it be extra.... Like woman it is hot sauce... Are you serious!... I was like ok whatever... then she came out with hot sauces in the same container but much less in quantity from the initial one she brought out.. hella misleading... This place is there to grab your money not for the people in my perspective and the sad part of the matter is they got very good product... The experience of Love to the consumer is what makes the time worth while. I really do hope that they adhere to this.. Btw I have to say I was mislead to believe this was my first time eating peruvian food bt it was my 2nd Parada was my first. I thought I was going to a Persian restaurant which would had been my first time. I mixed up them P's lol read more

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Excellent place for authentic Peruvian food! Always a go-to spot whenever I'm craving any South American style food. Place is always busy when I'm there, so that's a good sign. Decent bar for some cocktails. But a full bar by any means, but there are some options to choose from. read more

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Poor customer service! You should be available to wait longer and longer! They must change the staff people and hiring people with great skill to serve others. read more

Service: inattentive, unprofessional, inappropriate Food presentation & taste: Decent Establishment: Dark, unwelcoming, dirty read more

It's in a run down parking lot between a TJMax and a 99 cent store. Prices are high- especially considering the complete lack of service. The cook said to seat ourselves. I grabbed some menus, since we had never been here before. After 10 minutes, a snarky server said to a younger server- this table is new, but they took their own menus... what's with the snarky attitude??? We were trying to be proactive. There were only about 5 tables in the place. 2 servers- neither of them in any hurry to be helpful, or to give good service. We started with the plantains- hard to mess up plantains- but these were not very satisfying. I had the seafood plater, it was bland, I asked for a hot sauce or seasoning. The server said if you want sauce, you have to pay for it. Sauce was .75 tiny to go container- should have run next door to the .99 store. In another review- a yelper said they paid .15 cents for sauce. The fish was tough and flavorless, mostly calamari, 1 shrimp. My husband had a leathery looking steak- again, no sauce. We had to request the bill Then stood for 10 minutes to pay- finally found enough cash to just pay and leave. They had a sign saying no public restrooms- not exactly friendly or welcoming. The music was loud and hard to talk over. We won't be back, not even for takeaway. We should have gone somewhere else- this was a total disappointment, and a waste of a Sunday afternoon. Everything took way too long. Save yourself time and money- go eat somewhere- anywhere else. read more

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From the outside I wasn't sure if it was open, but once inside there were plenty of people! Very happy with our food options, we ordered ceviche mixto, papa a la huancaina, arroz con pollo, among others. Great service, food tasted fresh and homemade, rice could've been a little less dry hut who goes to eat for the white rice! Will definitely return, comida casera which I love! read more

I should have taken a picture prior to writing the review. Not much let to take a picture of, yeah umm I devoured that plate. Ordered the Lamb shank with beans and rice served with a side of marinated red onion. I simply love beans they make my heart smile. These didn't fail me. My heart is happy! I like food that I dont have to add salt pepper and sauce to.These beans in my opinion were on point. Lamb shank braised and marinated to perfection. Dont care for fall off the bone meat. Seems mushy in my mouth. I liked that i had to use a knife to eat my meat. If you go in say Hello to my Friend Leo! read more

The food is very good, portions are good size. The ceviche is delicious, I also like Chupe de Camarones (Shrimp chowder) But I giving it 3 starts because it has few things that need improvement. Service is ver slow so when you came here expect to wait long time for you food. Bathrooms really need improvement. read more

Incas Grill Peruvian Restaurant - Chupe de Camarones - Peruvian Near Me - Concord, California

THIS PLACE IS DISGUSTING! My boyfriend was going to take a bite of a alfajor when he had spotted not one but two hairs on the alfajores. We were starving excited to try a new Peruvian restaurant. We went back to tell them and then the girl went to show and tell the manager. We asked for a refund but they refused to multiple times. The owner said he was "LOSING MONEY" and that he "RATHER LOSE A COSTUMER THEN TO LOSE HIS MONEY" I am disappointed he also said because of COVID he wouldn't be able to take them back. I said exactly because of COVID I don't want these cookies anymore after what we found. After 15 mins of arguing with him he decided to give us our money back. I do not recommend this place unless you want bad service and hair in ur food. This is honestly so sick read more

This place been going for few years now. We drive almost 2 hours to go to this place but the last time we were there was horrible. We arrived and sat ourself in front of of the tv to see the superbowl. There was a crowd of women worker with aprons in front of us and their was a man sitting with them. They were so loud that the waiter who was getting an order across the restaurant, yelled at them to quité down because he couldn't hear the customers who were ordering at the time. Then we see the waiter sitting on the other man's lap and he was going up and down with his leg. Oh and forgot we were totally ignored for 15 minutes before we even got a menú. The waitress and waiter were all being super loud sitting with the man who were at the table.The entire time one of the ladies were yelling at the man who was swinging the waiter, then the man and the kitchen ladies got into it and started a tug a war and the others yelling at them to stop and they wouldn't. So inappropriate and horrible experience. We will never go back. read more

So sad, I believe the Ceviche didn't have the real flavor, I just tasted the GMO. The lomo saltado was cooked on the microwave???? Terrible service and so pricey for this kind of diner. read more

Incas Grill Peruvian Restaurant - Lomo Sad-Saltado - Peruvian Near Me - Concord, California

The food was so good!!! I can't wait to come back. Friendly and helpful staff too. Thank you Incas Grill!

This place was recommended by a coworker and they did not disappoint. The food was very good and lots of flavor. The portion was huge and are all shareable. Can't wait to try there other dishes read more

Incas Grill Peruvian Restaurant - Peruvian Near Me - Concord, California

If it wasn't for the customer service and the ridiculous amount of time they took for 2 ceviches, I would give this place more than 1 star. It literally took then more than an hour for 2 fish ceviches and a side order of canchita (which in the end they did not have). I'd think they would throw in some dessert or something in lieu of the canchita but they only gave us 1 alfajor :/ Food is normally okay but we are never coming back to this place. Very poor customer service overall. read more

I ordered a milenesa with fries this plate was $27 plus tax. When I tell you the chicken was literally like chewing rubber, SUPER overcooked and the frozen fries matched the awful quality of the chicken. The fact that they let this plate leave their kitchen is beyond me. WE WERE THE ONLY ONES IN THE RESTAURANT! How does that happen? I'm sorry but the prices here DO NOT match the quality of food they serve they should lower them especially for plates like this!!! Even the Lomo Saltado was cheaper than this plate. IM SO UPSET 10 out of 10 do not recommend. The rest of our table didn't really enjoy their food either but I had it the worst . But I will say our server was really nice I just wish I had a better experience with the food. read more

Food Is Good, Not The Best Service. In A Rundown Shopping Center. Lots Of Nice Peruvian Decorations.

In support of our local businesses during COVID-19 we drove to Inca Grill for some Peruvian food. I drove there to order and they had closed at 6:00 PM , which is understandable since everyone adjusted their hours, But your sign says 7:00 PM. Overall experience... Disappointed read more

Came here for dinner on a Sunday night with family. The interior is like a cheap mexican or pizza restaurant, with paper sheets covering each table. We ended up ordering several appetizers and entrees, and opted to share them family style. All of the dishes we ordered were delicious. My favorites were the anticuchos (thin, but somehow still tender. Cooked perfectly!) and arroz chaufa de carne. I would definitely come back here to try more of their menu items. The only real drawback was the service. There were only about 3 tables occupied, but it was still very slow. read more

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Incas Grill Peruvian's space looks more like a pizza place than a ethnic eatery. lots of tables. some ethnic decor but very subtle, bar in rear with flatscreen tuned to soccer. offerings: large menu, didn't understand most of it. (didn't read the english descriptions underneath). eats: Combo Marino (21) fried calamari/octopus? and Ceviche Mixto, white fish, etc. marinated in lime juice. ordered mild -ceviche very sour, scallop and whitefish was tasteless -breaded seafood slightly excess batter, no taste otherwise worried about getting upset stomach, didn't happen. -tarter sauce= mayo + ?, little taste extra portion, .75 cents -lots of sliced red onions, also tasteless. crumbs: -service better than average -portion large but tasteless -prep time, 20 minutes -lunch menu only on weekdays, dinner menu pricey. -doubtful repeat read more

Before I could grab the tip that I planned for the server, they rudely demanded one. "What are you not going to tip?" Food was good but the attitude was not appreciated or appropriate. It's unfortunate that their staff feels the need to advocate for better pay by haggling customers. I still left a good tip as originally planned, but I am not planning on returning since this happened with another server from this establishment in the past.. Majority of the time we plan to tip in cash directly to the server, but as soon as we'd cross out the tip section on the receipt... they'd jump out with this behavior. read more

I love this restaurant have been coming consistently for 3 years. Really cute restaurant, welcoming staff, very clean, great customer service. The food tasted fresh, hot, and fulfilling. It's a bit pricier BUT I think the amount they give you and how good it is, 10/10 worth it. Definitely give this restaurant a try! It's a must! Chefs kiss read more

Came in for brealfast. It was delicios! Ordered a pan con chicharon, coffee and a very refreshing surtido juice (easy on the sugar). Just heavenly. My waitress was very pleasant. read more

Incas Grill Peruvian Restaurant - Surtido juice. Jugo Surtido. Piña, fresa, papaya y azucar. (l ordered esasy sugar) - Peruvian Near Me - Concord, California

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I love Peruvian food and was really sad when I found out Chola's in Concord closed down. I decided to try Incas since it was the only Peruvian restaurant in the area. The things I tried were good, but did not match up to Chola's and is a bit more pricey. I tried: Ceviche mixto Beef Empada Bistek a lo pobre Alfajores The restaurant is really nice and big. We also had great service. Given this is the only Peruvian restaurant in the area, it is worth a try. read more

This place has extremely rude customer service. The food is raw not cooked all the way. And the cooks and owner don't care. They do not believe the customer is ever right. They worry about their payment and not leaving the customer satisfactory with the visit or care for their lack of service. Family ate at this location and we all got sick from the food poisoning. Do not recommend at all. Even after we call them to inform about what happen. They said it was not their fault. read more

I don't even know where to start. Being understaffed is an excuse. There were 3 servers and about 15 tables in total. Not an excuse for the terrible experience we got. First of all, they took 20 minutes to serve my beer. I had to ask twice if my beer was coming out. The lamb in my entree "Seco" was OLD lamb. The lamb was dry and tasted OLD. I know how old meat tastes like. We all do. This is a no brainer. I brought it to the waitresses attention and she said it wasn't cooked for long enough. Maybe that might have been the case but the lamb was still old. They brought everyone's entree at the same time except the children's food. We had a toddler and a 6 year old boy becoming hangry waiting for their food. We had to ask where their food was. As a customer, you should never have to ask where your food is. That's the waiters job to make sure all food was made and ran to their table. Our kids waited about 20 minutes for their food. At one point I asked if they can stop their order so we can buy them McDonald's but they insisted it was "coming out". One of the children's food came out but the other didn't. It was another 10 minute wait. I understand that the restaurant was busy due to the Peruvian soccer game but as a FORMER server, there is NO excuse for 3 servers to be so behind in their 15 shared tables. Take your business elsewhere. The food is not authentic, and the service is terrible. - Written by your Peruvian Yelper read more

The food is delicious and good quality. The prices are on the high side, just like everything else in the country. Service was good that night, I went on a Tuesday night. The waiter was helpful and a jokester. My friends and I tried the ceviche mixto, delicious and lomo saltado, arroz con pollo. Overall experience was good. Would return if in the area. read more

Me and my wife had been coming to this place for a while . And always get the trilogía marina which was good but the price over time has increase I use to get it for 29 now is 40 , got serve once a bad shrimp , and other time the causa was bad , the cheft himself tried and agree , but despite that we keep coming back , but last time I went to eat the food wasn't worth it , so me and my wife decided to don't come back again , since the food is not worth the money they charge now for. read more

Many menu items not available. Very slow service. Wish they would have told us before we ordered what wasn't available.

since the moment i got here i should of just left I love peruvian food but this place sucks. I was not even greeted or acknowledged the guy that sat me was alover the place and then there was a dispute between a waitress and her spouse yelling and cussing and it was like if it's normal thing for them read more

The fried plantains were not ripe enough dried & tasted terrible the rice on the lomo saltado was not cook right it was hard I called the restaurant to place a group order and to have each # or named they do not do that terrible service read more

The food was alright, the service was really bad. The women at the front was cursing, saying slurs to a customer, yelling, and in front of my kids too. They did not wear mask. They wore it below their chin. They did not give utensils, napkins, or plates. They were also eating while customers were still there. read more

La comida es buena, pero el servicio de las meseras es terrible. Y lo más ridiculo es que cobran $5 por persona por comer adentro solo por que pasan el juego de Perú! Lol. No solo van peruanos! De menos deberían de poner un letrero que diga solo peruanos a la hora del juego. Nooo pero solo te cobran sin avisarte. Esto si que es ridiculo y ilegal. read more

Poor customer service. Waitress had attitude and never checked back on us. This was so ridiculous. Never coming back again

The food is ok, not bad, the problem in this restaurant is the service, and the attention , they prefefences, is the Togo order like caviar and doors dash,rather then the dining in. Maybe the waitress and waiter don't know that good service in, will rise theirs tip, maybe the owner is doesn't care bout dine in customers. I'm complaining because I used to work in restaurant, and the good service is always great if you wannna to keep your customers happy and back. read more

Best appetizers: Causa and also Papa a la Huancaina. Delightful Peruvian food. Can't wait to see if their Lomo Saltado dish lives up to or exceeds expectations. Update: The lomo saltado was a disappointment. It was greasy. The lomo saltado is better (tender, juicy, perfect) at the Lima restaurant near Todos Santos plaza. read more

Decent food but overpriced. The real reason for the 2 star review is the absolutely horrible service. Rude from the start. Our sons food came out long after we had finished eating. Then no apologies or even recognition. When we gestured at the waitress about the food she snapped back at us saying it would only be another minute. We get it that you don't like white people but atleast pretend to care since you are in the food service. Industry. read more

LOVE LOVE LOVE INCA's Grill !! Food is always delicious, staff is very kind, and overall a great experience every time my boyfriend and I have dinner there! read more

I've been to this place for years. I haven't gone in a bit, but I came back today. I was a bit hesitant coming back due to the weirdly bad reviews. I've always been treated like family here and it seemed off that there were reviews speaking about bad service, bad food etc. Well, good news! It's still one of the better Peruvian restaurants in the Bay Area. The servers were professional. The food came fast. Food came hot and delicious. Want some good Peruvian food, come here. read more

This spot is an awesome hidden gem I'm Concord. Being from Peru, I am super picky about Peruvian food and always looking for that authentic Peruvian flavor and this is as close as it gets, down to the presentation. They have an amazing weekend breakfast menu and the pan con chicharron is spot on. read more

Inca's, a bit pricing but the food was good. Service was nice. The portion was great. I had the cacucua chicken plate. I had there empanadas, delicious!! I will go back for more. Especially lunch special, since the restaurant is expensive. read more