Has nothing for hot rods , twice the price as stuff from autozone , payed twice the price I could…read morehave got online , try to support a car performance place? It's on its way out !!!!!

Super helpful and responsive! They were knowledgeable and patient. Quick responses and patient…read morewhile looking up the parts I needed.

Places like these can be a treasure land for mechanics but it's also a gamble because you may or…read moremay not find what you need. The yard size is quite decent with a variety of cars, trucks, and SUV's. I'd say there are probably 100-200 vehicles in there. The only problem is these so called "mechanics" that work in the place tell you they have the part you're looking, but when you get there they don't and you don't find that out until after you've paid an entrance fee into the yard. And it sucks even more if you had to drive several hours from another state just to get there to get ripped off =/ But it's a junk yard so I guess even the inventory system is a piece of junk Moral of the yelp: don't go to junk yards that are two, three states over just to waste your time and money. but for instate residents it's definitely worth a shot for the small fee

Not trust worthy. My experience was poor. Just glad it was not an expensive part. I attempted to…read morepurchase a door armrest for my truck and received a door handle from the wrong model. Description and picture they advertised was clear as day but was a total misrepresentation of what they sent me. Tried to get an RMA # to return the item but was unsuccessful. Left several messages but never a call back. I have a part that's useless to me but they have their $$. I can only hope that I can save someone else from the same mistake.

This place has some of the worst customer service that I have ever experienced…read more Did I get off the wrong exit and end up in backwoods country?? Not only can they not even be bothered to help you in a friendly, let alone timely manner, but they are also patronizing. With the exception of one person, I think his name is Richard and he is Assistant Manager (I believe). He was helpful in his own way. This really place s*cks.

This is the worst place to go! Save time & aggravation and go to any other auto parts store! The…read morefew times I have been there were horrible experience's w rude unknowledgeable & LAZY staff! I went there recently to get new wipers and was told that their computer showed they were out of stock? I asked the FOUR employees who were standing around if I could look myself because mine were shot, to my surprise they were there w several other brands in the wiper dept.! I brought them to the counter & was told that sometimes they are too difficult to install? I was tired of listening to all this BS & went a few miles away to Auto palace & they had them and were happy to install them, which they did !What really got me was when I shared my experience to them they were not surprised 1they hear it all the time !I plan on reporting them to the corporate office. I WILL NEVER GO THERE AGAIN!

Shit people, don't care about customer rude and yell. I was getting pushed out at 3:55 so they can…read morelock doors at 4 smh.

You would think 1 of 4 people would of looked up and said "hello, be with you in a minute" or even…read morea nod or something. NOTHING. I thought I was invisible. Stood in front of 2 people on a computer, 1 or 2 walking back and forth in back of the counter. NOTHING. The only interaction I had was with the UPS driver. Just asking to be treated like a person. Nothing worse than going somewhere to spend my hard earned money and treated as a nothing. My guess when your treated like this in any business, they must be making a lot of money because they don't care if you leave, and I did. They saw leave. perhaps I should of said " have a nice day" when I was walking out the door.

They are usually pretty good and helpful when I'm looking for something. I am a repeat customer and…read morewould go there again.

stealing parts from you car you won't even notice. Do not go. Worst towing company I've ever dealt…read morewith. Completely unprofessional and careless with vehicles. On top of that, they steal parts from your car that you won't even notice until later. Save yourself the stress, money, and frustration. Do NOT go.

I went to Autozone in New Haven to get a new car battery. The battery selection and installation…read morewere EXCELLENT. The battery in my Mini Cooper S is tough to get to. The service agent was very skilled and careful, in his removal of all of the components around the battery, and then reassembly after installing the new battery. He also took care of a computer reset required for a Mini Cooper after installing the new battery. I highly recommend this store for your automotive needs.

i went in for a tire rotation and was invited to enjoy their summer seafood boil while i waited. i…read morewas apprehensive at first - who's ever heard of a seafood boil at an autozone? well spin me around and call me susan because golly that was the best seafood boil i've been to on this side of the mississippi!! they told me they used this exotic spice blend called Lawry's?!? and let me tell you it was so delicious i wanted to slap my mama sideways! with a little bit of butter i was suckin down crab legs faster than monica lewinsky goin down on our first black president!! 5 st

They Had the part I needed and it was a great price. I went there in person and they had the part…read morein stock! Now the breakdown, the part i needed was a left Driver's side mirror NEW: $120 WIth shipping Used ( Local competitor) $55, with 5 day shipping Used ( Local Competitor's Junkyard - if I can find the part among the non inventoried cars) $30 Petrillo's $18 AND in stock! I'm definitely coming here again if i need a part! Now if you go there you should know, The setup of the place is kind of unintuitive if you're used to a retail chain auto parts store. The people work at computers about 15 feet from the front counters in little half cubicles. They call down to a warehouse guy who gets the part and brings it up front. The whole experience took about 10-15 minutes, but it was 4:00 PM on a Friday, so your mileage may vary.

Wouldn't find the part I was looking for and made me drive to them to find out that they only had…read moreone parts vehicle that resembles what I was looking for when the person on the phone mentioned that they had a bunch of what I was looking for in stock. Not recommended.

I was scheduled for a pickup and they never showed. Did not answer when I called. I rescheduled…read moreonline and they did the same thing. No regard for customer's time.

junked my car with them they gave me a post dated check that I went the next day to cash and there…read morewas no money in the bank will never deal with them again. Then when I called them, the gentleman at the desk was very nice. He kept calling the owner and the owner's wife and they ran me around for the whole day. It was the worst decision I ever made. Please there is plenty of junkyards right up the street from them those ones do not deal with Elm city I'm pretty sure all the reviews that are good are probably from his friends and families