We contacted Infinity Heating and Cooling for routine maintenance on our A/C unit. Our tech, Denis, was wonderful. Not only was Denis on time he was early! Denise was friendly and knowledgeable. After he cleaned the unit he pointed out a few improvements that could be made and then recommended a some things that could keep our older A/C unit running efficiently throughout the summer. We will be using this company again and recommending them (and Denise) to all of our friends. read more

Dennis is awesome. I got off work late and he waited 15-20 mins and was super professional about it. Found and fix the problem easily.

Denis arrived on time and diagnosed why the heat wasn't working within a few minutes. He was courteous and knowledgeable. He even had to make a bracket to fit the new part he installed. I would highly recommend him and Infinity. read more

I recently moved and needed to get my new AC and Heating cleaned and serviced. I had a great experience before so I called Infinity. Denis came out this time and lived up to my past experience. He was right on time and very friendly and knowledgable. He explained all my options and cleaned up after himself. Thank you Denis. You rock!! read more

Awesome company to work with. From my initial call to our service, everything was spot on. Denis did a great job investigating the odd smell from our AC and then servicing it to prepare for our warm summers. He explained everything and gave tips to keep the unit in good shape. Overall super nice guy. It's always nerve wracking having to call a company you've never used before but I was pleasantly surprised by their service and rates. We will not hesitate to call them in the future for any of our cooling or heating needs. read more

Fast professional service with a excellent service technician. Denis went above and beyond with his knowledge share and teaching ability. We appreciate him and his service team. Would highly recommend. read more

Infinity provided top notch service from the get go. I called today frantic that my AC blew up last night, with 110 degree temps. they scheduled me for first available tomorrow, then called late today and let me know they could get make it to my home today. Denis A was amazing! He arrived on time, immediately diagnosed toe problem, gave me more info that I could have hoped, fixed the problem quickly and was done. This service call was the best and easiest I have experienced in forever--I would recommend Infinity and Denis 100%! Tanna read more

Came out same day - even called to see if could come over 4 hours earlier. With a/c out and 110 degree outside and 90 degrees inside....um, yeah! Dennis was a very polite and happy tech who seems to really love his job. He gave me a few tips on how to take care of my a/c in between services. He had it up and running within the hour. Highly recommend!! Thanks! read more

Thank you so much Denis for fixing the leak on my a/c today! I'm always leery of HVAC people because of stories I've heard but I'm so glad I tried Infinity Heating and Cooling. Denis showed up 30 minutes prior to my scheduled time, which I loved, as this is unheard of! He was very professional and went above and beyond. He was so pleasant to deal with and did such an awesome job that I had to write my first review on Yelp. I even signed up with their maintenance plan and would most certainly call them again should I have issues with my a/c or whole-house humidifier in the future. Thank you so much Denis! read more

Fantastic service from this Infinity Heating & Cooling yesterday. Dominic was professional, efficient, knowledgable and did a great job re-insulating some rattling lines inside one of our walls. Wonderful office staff too! Highly recommended!!! We'll use this company for all future HVAC matters in our home. read more

Called for a check up on our system on yesterday, they promised to come between 8 and 8:30 this a.m. The doorbell rang at ten til 8! Excellent and honest service. Will be calling again for any air related issues...Thank You very much!!! read more

I called Infinity Cooling and Heating on New Year's Eve expecting to not get anyone for the next few days. To my surprise, someone was able to make it to my home within a few hours. Dennis came to our home, diagnosed our heater, and was very detailed in explaining exactly what was going on with our heater and what our options were. He seemed very knowledgeable of how our heater worked in spite of our heater system incredibly old. He was extremely helpful and very honest through the whole process. If I ever have issues with my AC or heater, without a doubt I will call infinity cooling. read more

Thanks Denis! The air purifier and the humidifier are working great. I can already feel the difference. Great job!

What a pleasant experience it was to have Infinity Heating and Cooling install a new air conditioning system in my home. Everyone involved, from the person with whom I spoke with on the phone to the technicians who installed my new system were extremely professional and a pleasure to work with. The owner, Richard, is a joy to work with and was involved in ensuring the instillation was completed to his company's exceptionally high standards. The price for installing a new system in my home was very reasonable and the job was completed in a timely manner. Additionally, once installed, I was given detailed instructions on how to operate the new system. I plan to call Infinity Heating and Cooling for my future heating and cooling needs and I give them my topmost endorsement. I would highly recommend this company to family, friends and anyone who is looking for a first rate company to work on their heating and cooling system for a exceptionally reasonable price. read more

Great company, great service. Very knowledgeable and helpful. Arrived early and took care of the issue without trying to push additional services and repairs. But were still helpful enough to provide suggestions for long term maintenance and upkeep. read more

I told them I would give them a great review if my new AC unit lasted thru the summer at my business. My new AC unit is doing great. I am happy I chose them. It had been a long process to find a good and honest AC company. My unit has given me problems every summer and I used multiple companies to try to fix it. Other companies had technicians who are inexperienced or incompetent. They would diagnose the wrong problems and after fixing it for a few weeks, my ac would break down again. This company replaced my unit for a great price and was very thorough/honest in the details as to the warranties, coverage. My ac unit feels great and I am saving money in electric bill also. Very happy with their professionalism and good work. read more

After being jerked around for a month by another HVAC service company, I checked Yelp and read favorable reviews. Called Infinity and explained my problem. I was needing service on a unit covered by warranty from the company and apparently this is not as lucrative as other repairs. Alex helped me and told me she would send her repairman out on the next available appointment. He came in a timely manner and found the problem was a defective compressor. Since it was under warranty the compressor had to be obtained from Goodman (the warrantor) and it was not in stock so it had to be ordered. It came the next tuesday and the service tech came out after he was able to pick it up and installed it. I received the service as soon as it was possible to get it and the unit has worked fine since. This company is very deserving of the favorable reviews it gets and I will always try to use them in the future. Alex told me that even though they did not make as much money on a repair such as mine, their goal was to have happy satisfied customers. They certainly live up to that. I would have given them 10 stars if I could. read more

These guys really know their stuff and their prices are competitive. I've worked with Richard, Cole and Justin on a few different projects and they have all been very helpful and easy to work with. I live in a condominium which can present it's own logistical challenges as the HVAC configuration, especially for the water heater supported heating system is a bit complex and out of the ordinary and these guys were able to do everything that needed to be done and they knew what they were doing. Can't say as much for the first crew I had out to investigate the issues I was having. They are also easy to communicate with over text/e-mail which makes things easy. read more

Honest company and quick to diagnose and fix the problem. Appointment was for Monday. They called and asked if Sunday would work. I was thrilled. We had been sleeping downstairs with the upstairs unit not working. Coel was a professional and easy to deal with. He fixed the problem within minutes of diagnosing and telling us what needed to be done. He was honest and the cost was extremely reasonable. The lady who answered the phone was nice and set up the appointment in a fast and simple way. I even received a text when the tech was on his way. I would highly recommend this company. read more

They were amazing. Fast and explained everything they were doing and much cheaper than other estimates. Ask for Coel

I cannot say enough great things about Infinity Heating and Cooling. My AC unit was giving me trouble all summer and recently my heat went out. I called a few companies and decided to go with Infinity. Richard and Coel were friendly, knowledgeable, and efficient. They did everything they needed to do get the unit installed and running on the day I requested. Their pricing was absolutely reasonable and they offer quality Trane products. I highly recommend them!! read more

HIGHLY RECOMMEND!! Yesterday after another heating company came out and said our heater was broken and needed to be replaced. We are aware that some companies say that (especially if you are older than 65 and they think they can take advantage of you), so we wanted a second opinion. I called Infinity yesterday and Richard, the owner, answered. Unlike some of the other companies I called that had a secretary, I appreciated that I could call and speak with someone who knew what they were talking about. Richard was friendly and helpful and answered all my questions about whether they were licensed, bonded, insured, and he said he could have a tech out right then! So he sent the tech over (and he also quoted me in case the heater would need to be replaced with a quote that was a few hundred dollars cheaper than the other company) and the tech that came was also very pleasant. He took his time, checked out the heater and had it working in 30 minutes!!! No replacement needed! The other company specified that a hose was disconnected but didn't even bother to connect it. Infinity charged for a one hour service call, which was a lot better than a few thousand dollars. Very honest and did good work. Got the job done. Thank you so much! Definitely earned our business. read more

They came to my rescue when my AC quit working. They were the only one out of three to figure out that my unit was overcharged. It has been several months since they were out and the unit is still working great. I would definitely recommend this company. read more

Review long overdue. A/C unit went out. Coel arrived and corrected. What was impressive is that he stayed until 11pm until the job was done without any questions. All worked well for the entire summer. See you next year to maintain the other unit. Well done. Competitively priced. read more

We had an appointment with another company to come out and service our unit and they didn't show. I had to find someone else fast. I called Infinity Heating and Cooling and spoke with ALEX, and she sent a technician out the same day within a couple of hours. JUSTIN was very polite and explained everything to me. He was very quick too! I will definitely use them in the future! Thanks you guys!!! read more

I called at 7:00 p.m. because it was 88 degrees in my house and NV Energy had already been out to our home. A technician was at my house in about 30 minutes. We needed a new part for our unit. He didn't have the part for our exact model but he did have a similar part that he was able to tweak and make work for our unit. He spent an hour working on our unit even though, if he had the part, it would have only taken 5 minutes. He could have easily told us he needed to order the part and come back later but he worked to make sure our home was cool. I highly recommend Infinity Heating & Cooling. read more

Coel was on time, for same day service. And on time again when he came back out with parts to install dampers and re-route some ducts. And he charged me LESS than his original quote, because he said it didn't take him as long as he thought. This type of honesty is a breath of fresh air. They under-promised and over-delivered. Will never use another shop. read more

My heat went out on a Sunday. I called Infinity and Richard picked up. Coel was on site about an hour later. He found the problem with my gas furnace in about an hour. Since it was on a Sunday...they had to wait until the next day to get my parts. Coel showed up at 5pm on Monday as scheduled and changed the parts in about 20 mins and had my heat fixed. Coel walked me through the work he had done and gave me a quick tutorial on the basic workings and things to look out for for troubleshooting next time. Great service! read more

Richard was the best! We had 2 ac companies come out prior to him. Both spent over an hour looking at what could be wrong and never gave us a clear diagnosis and in the end gave us way higher quotes than Richard. When Richard came he was able to figure out what the problem was almost immediately and did a great job explaining what needed to be fixed. I would definitely recommend him and would use him again if I ever have any other AC problems:) read more

I used Infinity to change a condensor motor when my furnace went out. Richard was honest and communicated with me every step of the way. Cole was the technician and he was ontime and thorough. They were professional and took care of all my needs. There was a problem with the manufacture getting the motor, but Richard and his wife did everything they could to get it resolved as quickly as possible. I would recommend this company for any heating cooling need you have. Thanks Richard and Cole! read more

My air conditioner was shutting off intermittently on one of the hottest days yet this year. this started to occur around 6 PM Friday night. I searched via Yelp and Infinity has great ratings from almost all of the reviews I read. I then called 4 different businesses. 2 did not answer so I left a message; one had an answering service and infinity had a live person who set an appointment on the spot! (only one other company even bothered to return my call and that was not until the following morning). It just so happened one of the Infinity techs, Coel was close by ands could arrive within the hour. GREAT! After he arrived and inspected the unit, he determined it apparently froze possibly due to extremely dirty filters. It also needed to be charged. He was prompt, did not suggest more work than needed, took the time to explain what could have happened and what to look for and to call again if needed. I highly recommend Infinity to anyone in need of expert, reliable, honest, customer friendly Heating or air conditioning service. A First Class Operation! read more

Richard & his Company are Outstanding . Very Knowledgeable HVAC Company I have dealt with. Professional !00% , Excellent Service & Prices. Highly Recommend ! read more

I just can't say enough great things about Infinity Heating & Cooling and Richard! Wow! On Wednesday 7/8 we received a desperate call from one of our high end retail clients letting us know that their AC was not working. (NOT GOOD, no one like to spend money when they are hot and sweaty). I called several HVAC companies in LV and they all told me that it would be a couple of days before they could have anyone out to inspect. This was NOT going to fly with our client. I decided to take to Yelp and found Infinity Heating & Cooling. Richard said that it would not be a problem and that he would be on site in an hour or so! He called me once he arrived to the store, again after he inspected the units, and after the work was complete. I felt so reassured knowing that our client was being taken care of, Richard really went out of his way to keep me informed as we are located in California and could not have anyone from our company on site. Being in the construction industry, I have dealt with thousands of subcontractors, and I have to say that Richard and Infinity Heating & Cooling have far exceeded all of my expectations. Not only were they they ONLY company that had a same day appointment, his rates were very fair and the store manager raved at how professional, knowledgeable and courteous he was while he was on site. If I could rate them 10 stars I would! Thank you again Richard for responding to our service call so quickly and for making the repairs in a timely manner! I would "HIGHLY" recommend using them for all of your HVAC needs. read more

My dad was having trouble with the heat and a friend recommended we call this guy. He said he would come after 12. I called at 130 and he said he wasn't in Las Vegas and could come tomorrow. Well, it's 40 degrees outside and the house would be freezing if we waited. I was frustrated that we waited 4 hours for someone to tell us they aren't coming. So we came on Yelp and found Infinity had 5 stars. When I called, the lady was super friendly and said someone would be over within 2 hours. Denis called and made it within 1 hour. He was so nice and explained everything he was doing, as well as how our system worked. He got our heater back up and running in 30 minutes. He is clearly passionate about his job and the service he provides. It's rare to find great service these days and Denis knows how to provide great service. My dad and I are so grateful that the situation turned out the way it did and Denis and Infinity made it so simple. My dad now has someone he can depend on and call when there are any HVAC issues. Thank you, Denis!! read more

I called Infinity late this morning regarding a fan in the attic that keeps blowing when it should not be blowing because I had had it disconnected. Because the fan keeps blowing my electric bill is so high. When I spoke to Richard and told him the reason I called, he said that they could take care of my issue. I thought for sure I would have to wait for a few days before he could send someone. He surprised me and he said Denis could be here between 4 and 6 pm. And sure enough Denis arrived even before 4. He went into the attic and saw that the timer for the blower was set to go on for 199 minutes and off for 3, no wonder it sounded like it was on all the time. He said that the timer was in good condition and he changed the setting so it would be off for 199 minutes and on for 1. He was so informative. He also checked my heater while he was up there and said that it was all in good order. He was very honest and very comforting telling me that I am set for the winter. What a relief. I liked his service a lot and I would highly recommend this company to anyone who asks me for a good heating and cooling company. read more

My air conditioning went out Wednesday so I called a local HVAC company to come out. They told me it would be around $1000 to $1100 repair but I really needed a new unit. I will need a new unit and I know that but can not afford it now. The technician left me an invoice for the visit and noted that the repairs would be $860 which is not what I was told. I might have had the repair done then but the technician seemed reluctant to do it because I really needed a new unit. Since I thought it was $1000 I thought I should put that money towards a new unit. I opted to shop for a new unit and found I was looking at anywhere from $5000 to $8000. After two days of living in sweldering heat and talking to new air conditioner salesmen, I finally called Infinity, what a blessing. They were at my house within the hour and Justin told me it was the motor (as did the other tech) but it would cost me only $500.00. What a relief ! It only took 20 minutes and I was up and running. He stayed to make sure it was running well and told me Infinity would be able to make me a quote on a new unit. When I am ready they will absolutely get a call from me. The HVAC community in Las Vegas is shady at best. It was so refreshing to have someone come in and be honest and do a good job. I'm sitting in a cool house in comfort. Thank you !!! read more