Extensive menu but the butter flavor is was overwhelming and takes away from the cookie. Maybe as a late night snack or as a teen I wouldn't care. (We got the walnut choc chip) I also sampled the caramel- millionaire & it was lackluster) The lady that was the cashier was nice and attentive. And the inside was clean and not loud and pretty empty. Next time I'll read the room (if it's empty I'll leave too) read more

Insomnia Cookies - Desserts Near Me - Los Angeles, California

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Shoutout to Sergio, he was manning the whole store on a Saturday evening, all by himself and had an excellent attitude and disposition towards customer service. I used to go to the UCI location when I lived in OC, and this location is just as great as that one. The ice cream is excellent, the cookies are warm and have the right amount of chewiness, and the portions are generous. One of my favorite treats to get. If you ordere after 10pm, through the app, Sergio told me that you can just message them, and they will bring your order to one of the 4 gates (this location is inside USC Village, which closes at 10pm) so you can receive your order regardless. Ambiance was great too. The whole store looked pristine and well kept. 10/10 read more

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Had to get the double chunky chocolate cookie and the cookies and cream since they ran out of everything else. There is no where to sit and it feels like you are pushed out the door. It is uninviting. They need to make more cookies if they are not closing yet. They were quick to get us out. read more

Insomnia Cookies - Desserts Near Me - Los Angeles, California

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My friend and I stopped in on 9/27, the cookies were really good and they served them warm. Just be careful if you have allergies to nuts, they cross contaminate and advise you to just not eat their cookies if you are super worried about it. read more

Insomnia Cookies - Pumpkin chocolate chip and cookies n cream - Desserts Near Me - Los Angeles, California

Had the most amazing green cookies for St.Patrick's Day. They were very good taste wise. However,the service in the store left much to be desired. Also, I do not like that you can't call the store directly. read more

Insomnia Cookies - My friends loved these - Desserts Near Me - Los Angeles, California

Not good. At all. I had the white chocolate macadamia and double chocolate. For the price they are so small. They were gooey and not in a good way- but an underdone way. The only bright spot was the car delivery. Would not go again. read more

Ice cream and cookie are always fresh and good but the service is very bad. We've been here a few times. It's usually the girls that have bad attitude. Today was extra bad. Music was really loud. We ordered ice cream on a cookie. The server could not be bothered. She couldn't hear our order too well so she said, "on what?" In a really angry tone. We repeated. She still got it wrong. We had to remind her the second flavor. She went to scoop the ice cream and just left our order on the counter without saying anything. Did not ask if we had rewards either. We were so looking forward to eating our little afternoon treat. We left with such great disappointment. read more

Insomnia Cookies - Desserts Near Me - Los Angeles, California

Great experience. The place was clean and pleasing on the eyes. The service was fantastic. The young man was helpful and friendly. The cookie was amazing! 1000 % better than places like Crumble or Cookie Plug. I wasn't expecting it to be warm so that was a nice surprise. I'll stop by here again when I'm the area. read more

Insomnia Cookies - Chocolate Peanut Butter Cup - Desserts Near Me - Los Angeles, California

Parking if free within 2 hours I place orders on line for quick service but check your orders before you leave because they have got my order wrong twice. When I reached out to get them fixed they asked me to send an email and NO ONE ever got back to me. read more

took 2 hours to deliver. i got an ice cream sandwich and literally received no ice cream. The delivery guy REEKED of weed and now my cookies also taste like weed. read more

Insomnia Cookies - ice cream sandwhich - Desserts Near Me - Los Angeles, California

Wanted a yummy cookie and I'm lucky that I found this place. There are so many yummy options. They have classic cookies and deluxe cookies plus vegan and gluten-free! I also decided last minute to grab a 12 pack of cookies for friends. Plus, there's about eight different flavors of ice cream that you can choose to make an ice cream sandwich. They able to grab her cookies and sit by the water and enjoy ourselves! Yummy cookies. There are some seats inside and outside. It's pretty quiet in here because it seems as if there's only one or two workers. Service was fast! read more

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Kingston provided excellent service. I ordered chocolate chip brownies and he made them on the spot. I'll definitely be revisiting.

Amazing cookies!!! My daughter had the classic chocolate chip cookie and I had the s'mores deluxe cookie. They were warmed up and we enjoyed them outdoors in the USC village quad. We were in heaven! I highly recommend these cookies and look forward to enjoying another one soon. read more

The cookies are really yummy and always served warm! I had the cookie sandwich too, and their ice cream is DELICIOUS!! It was so so good! The service is okay, you can tell they're only there to do their jobs. Keep in mind that they do not accept cash- they are card only!!! Wish i had known.... The place is cute and small, definitely eat outside in the Village rather than in there. read more

Insomnia Cookies - Classic Cookie'wich - Desserts Near Me - Los Angeles, California

Visited the USC campus location. Place order for "Pick up", once order is ready, you must call (213) 267-5357, let the store know you're waiting at the McClintock gate location (where the school guard is.) Highly disappointed with this location, will Not be returning because the quality of the cookie felt like it was microwaved and did not arrive to me warm. I could have gone to the grocery store and picked up cookies for five bucks and not spent $29. read more

Insomnia Cookies - Desserts Near Me - Los Angeles, California

First time trying these cookies and i must say I was extremely disappointed from the beginning. First I place an order on grubhub and got a delivery window from 1825 to 1835. So I get a text at 1820 saying my order is on its way. About 45 min later at 1905 I get a text of a picture saying my order was delivered. Of course I called the store and they said it was a 3rd party delivery service that is used. I said I used grub hub she then said that's funny because doordash was the one pick up my order. Then when I open the box my cookies are broken and they all smell like mint. I mean they could have used a bigger box. So disappointed start to finish not worth the 31.33 I Rainforest cookies read more

Insomnia Cookies - Broken cookies - Desserts Near Me - Los Angeles, California

Don't come on a Sunday night lol you have to call them directly which often times doesn't connect or get answered so they can walk to the gate and drop off your order. I can't stand places like that. I went out of my way to to be a disappointment read more

you can never go wrong with insomnia cookie‍ they're always warm and delicious, and I believe they are the perfect size to satisfy that sweet tooth craving. this location is on USC campus, so if you're going to order (and you arent a student/live nearby), be sure you arent ordering them on game day! it was super busy & hard to park. read more

My husband and I were really craving cookies and just happened to be on the USC campus. I like that you can just order a single cookie, or a whole box full if you need some for a group. Plus, they have ice cream, too, and can even make an ice cream sandwich with the cookies. It's perfect for a college campus. And they do pick up and delivery too. All of the cookies looked amazing TBH, but I'm a classic cookie gal. I used to love the Chips Deluxe M&M cookies, so I got the equivalent. It was delicious! Just the right amount of chocolate chips and M&Ms, with a nice soft middle. It was also slightly warm. Mmmmmm! My husband got 2 scoops of ice cream on a deluxe cookie (Triple chocolate). He got cookie dough and vanilla scoops. The vanilla was so good. Didn't taste artificial at all. Cookie dough was good too. Not too sweet. But the scoops were ginormous! Even for 2 people it was slightly too much. We couldn't finish it. Probably one scoop would have been enough. I thought the prices were pretty reasonable. And service was good. Just two people working in the front but they were very helpful and friendly. Thanks for the cookies! read more

Insomnia Cookies - Classic with M&M'S - Desserts Near Me - Los Angeles, California

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You can't go wrong with Insomnia Cookies - you always know what you're going to get. A delicious cookie, served warm and soft. This location in particular is on the USC campus. It's a fun place to walk around and feel old staffed with friendly college students. It's spacious, has a little bit of indoor and outdoor seating, and a bathroom. Parking in the area can be difficult depending on what's going on on campus. They also have a full selection of ice cream to put on cookies or even make an ice cream sandwich out of! We just got a warm peanut butter chocolate cup cookie, which was delicious if not a bit overpriced. read more

Insomnia Cookies - Chocolate chunk Chocolate Peanut Butter Cup - Desserts Near Me - Los Angeles, California

Yummy. Simple. Late night sweet treat delivery available!! Wasn't expecting to be using Grub Hub during our hotel stay, but for some reason, this hotel's 24/7 room service was not picking up any calls, and yo sistah had da munchies....... First impression was that I appreciated the care they took in packing our little 6 cookie box. It was sealed tight for security (since we know food delivery services like to sample your food. Hahaha jk jk). Though the cookies themselves were nothing to rave about, they still seemed freshly made and not too heavy on being artificial. Our selection: Vegan Chocolate Chip (wife's odd pick lol) Sugar Cookie Peanut Butter Chip Snickerdoodle White Chocolate Macnut Mint Chocolate Chip I can imagine these all being out of this world delicious if they were warm and fresh, but these were still great, and I'd say worth trying. Crunch factor: SOFT Sweet factor: SWEET Enjoy! :) read more

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The limited time flavors were not available. A bunch of other flavors were also not available. The cookies itself tasted so regular. It was not an experience. The ambiance is just nothing, it's empty inside this location. If you like thin, basic cookies come here. I imagined the cookies to be amazing. I was disappointed. They weren't the worst but I didn't see much value in them unless you want a basic cookie. Hopefully they improve their services. Until then I won't be a returning customer. I would save myself so much time and go to crumbl cookies. The cookies there are more "everything" . read more

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Quick stop for cookies Delicious cookies, cool service and the ambiance smells like I have no business in here! The smell is heavenly read more

Insomnia Cookies - Desserts Near Me - Los Angeles, California

Don't order from this location, no customer service. I used the app and there is no tracking or way to see where the driver is they just say it's on the way. I've been waiting over 2 hours and the manger keeps feeding me bullshit. Bad service bad management and slow delivery. read more

I decided to order a 6 pack of cookies. It did not say anything about the packaging being special due to April 20, yet when it arrived, it shows a plant taking in such a substance. I contacted them to explain this, as I had this delivered to my job site, yet I never heard back. I am very disappointed with this and I may have to reconsider buying from them again. read more

Insomnia Cookies - 4/20 Box - Desserts Near Me - Los Angeles, California

The cookies were delivered warm to my front door! Every single cookie was chewy, warm, and fantastic! We got the sampler box!

The brownies here are to die for. They are warm and gooey. I had mine with out toppings or ice cream

Employee very rude no need for the attitude would not recommend will not be returning my son was not happy with employee

What can I say! I like a good cookie for dessert especially if the chocolate is melted and the cookie is warm. A cookie place that is open late and also offers with ice cream if you wanted it?! Find me there! This place was located inside the little shopping area of USC village. We had to find parking outside and walk inside to this place. There was security scouring the place as I guess there are college students around. They even asked us where we were going or if we needed help. Easy to find. Decent prices. Good cookies and brownies! Friendly service. [31R,2023] read more

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They have lots of seating and their milk and not milk brechas for some of the best cookies you'll ever have. Service is friendly and environment is always so clean. They have the cookies hit at all times and fresh next to them so they always get you out fast. Other places have to go BOH to get them. I noticed this place doesn't need to go back and forth. read more

Waited outside the gate for almost 20 min in the cold. I called the store as soon as I placed the order to let them know I will wait at the gate. A couple minutes later two employees wearing the insomnia shirt come out to order food from a food truck outside and chop it up with the security guard. So obviously they weren't busy. When I called again the girl had mad attitude. How hard is it to put a cookie in a box?? Never coming here again! read more

Tried it for the first time today and got it delivered but 2 cookies were missing. I called the store and they had my order re-delivered with no additional cost. Thank you for making my first time sweet and will definitely be back for some more! read more

Cookies are warm and have to perfect amount of sugar and spice ! The cookies here are so good. I don't drink milk, but they're even great with almond milk. The fact that they are open late night and the staff that works there wants you to eat all the cookies really helps. read more

Insomnia Cookies - Oatmeal Raisin Oatmeal Chocolate Walnut Bomb ! - Desserts Near Me - Los Angeles, California

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Third time ordering here and issue TWO of the times. I usually use Grubhub to place my ordered so it gets delivered but I have ordered from other locations in the past and never had issues. I am GF so that's what I order. The first time they had to come back because they gave me regular and not GF. I just placed an order today I called after placing the order to say please be sure it's GF. I ordered 3 regular for my mom who is not GF. I called when I got my order because the GF and the regular were all in the same box- no indication of which is GF or not. I called and spoke with Mary who said she was the manager and I explained in the past I got my GF in a bag while the regular were in a box. She said getting the cookies in a bag would cost me extra and it's the store policy to put the GF in the same box as the regular. She over talked me and argued me down. I unfortunately wasn't too sure which was what and I did not want to risk it so I wasted my money but I will be calling corporate to see what the policy is because how can one know if they are consuming something they are allergic to or not. And to be charged extra to have GF and regular cookies be separated sounds unethical. Very disappointed. read more

Solid choice for dessert! Staff were low key not it but the cookies were fire! I liked the m&m and the chocolate chip the most-- double chocolate and snickerdoodle were meh. read more

Insomnia Cookies - Desserts Near Me - Los Angeles, California

I love cookies! So was excited to try Insomnia Cookies. We were in the USC plaza to listen to a live band, and I wanted to have a cookie and coffee while enjoying the concert. I tried the chocolate chunk and the snickerdoodle cookie (which is my fave). They were both good... the chocolate chunk was absolutely outstanding! Unlike chocolate chip, the chocolate chunk had huge chunks of melted chocolate, which was delicious! Soft and moist, and I loved the gooey chocolate. Snickerdoodle was good too. My only issue is that I wish they were bigger in size! For the price, they were really on the small side. But nevertheless, I'd recommend them. Service was fine and friendly, and I didn't wait long at all. I wish they would have served coffee too! Also, validated parking is available in the parking structure next to Trader Joe's. read more

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Worst service I ever had. She asking me for the name of the pick up order. I gave her the name but she wants to see it on my phone. Clearly, the order on my phone doesn't have a name, and I asked her how to show the name in the app since "it's their app". She was like : this is not our app. She is just rude and shouldn't be doing this job at all read more

Having this place so close to work is DANGEROUS. To say I love these cookies is an understatement. They are all so good! Price for a regular cookie is about $2.75. I really get the deluxe, I believe it is around $4. This sounds like a lot for cookie, so I highly recommend getting the COOKIE MAGIC membership. Basically, it is a monthly subscription where pay $10 and you get a free cookie every day for A WHOLE MONTH. They also email you different specials and deals to get discounts if you ever need to buy a box of cookies. I love this! I think it is such a great deal, and a great way to treat yourself. It was something I look forward to every day. If I ever got sick of it for whatever reason because a cookie they can be a lot, I ended up giving them to a friend or colleague. I kind of stopped going because I felt like I was over indulging lol, but I definitely will be back soon! read more

Insomnia Cookies - a hand holding a cookie - Desserts Near Me - Los Angeles, California

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App said this place was open and an order could even be placed through Postmates for pickup. The door was locked and the lights were off though so I assume they closed early, yet it's very deceptive how online it says they are open; what would happen if I placed an order without seeing they were closed in person? read more

There's no going wrong with Insomnia Cookies. They're soft. They're delicious. They're sweet and always hit my sugar high spot. I've literally tried everything they offer and my favorites are the double chocolate chunk, classic with M&Ms and the premium chocolate peanut butter. They'll have some fun mixed up cookies here and there, like right now they have Capt'n Crunch! Plus they have cookie cakes...you can even get a football Sunday shaped cookie cake. Insomnia is bomb and I'm a loyal fan from the Chi to LA! read more