I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

I'm so grateful we found Lupe's Cleaning Service! Elisa started with a deep clean and has now been…read morecleaning our home once a month for over six months. She consistently does an excellent job, and having her help gives me so much peace of mind. I initially reached out while I was pregnant, caring for a toddler, and struggling to keep up with everything. I thought we might stop the monthly cleanings after the baby arrived, but now I can't imagine going without them! Her monthly cleanings are a huge help, a wonderful value, and such a stress reliever for our family. Thank you so much, Elisa!

I appreciate that they were able to accommodate my last-minute cleaning request, but unfortunately,…read morethe service did not meet our expectations. At first glance, everything appeared clean, but upon closer inspection, the cabinets were still greasy, with visible dirt and grime in areas that were supposed to be deep cleaned. My wife ended up spending hours last night cleaning areas we had specifically paid to have cleaned. The attached picture shows what we were able to wipe off in just 10 minutes from one section of the cabinets. It was disappointing to see how much dirt and grime was still left behind after the service. Overall, I'm very disappointed that the service did not deliver the deep cleaning that was promised.

Mike at Dirt Busters did an amazing job cleaning our carpets. Confirmed the appointment the date…read morebefore. Texted an ETA the morning of. And our white carpets look brand new! Would definitely use Dirt Busters again!

Hired the team for deep cleaning (I mean, very deep cleaning!)…read moreThe team did a fabulous job with the cleaning...very thorough and got all the corners! Mike came next day for carpet cleaning and tile and grout cleaning. WOW! Felt like a new space! Mike is very prompt with communication and so easy to work with Very accommodating with change in schedule. Definitely will have them again!

I hired this company for a full-house cleaning. In addition to the base interior cleaning service,…read morethey charged an extra $90 for exterior window cleaning on the first floor only, despite my home being a two-story property. No quote or estimate was provided before the work began, which left me surprised by the final bill. The outdoor window cleaning was visibly substandard. The owner never appeared, only workers were sent, and I was then pressured to pay the full amount of $530 on the spot. The experience felt transactional rather than service-oriented, with little regard for communication or customer satisfaction. I would not recommend this company. Customers deserve clear pricing upfront, consistent quality, and professional conduct, none of which were delivered here.

This was my first experience working with Laura (owner) and her team. The communication was prompt…read moreand professional. Laura gave a reasonable price quote for the work to be done. She came to my home for a free estimate and we discussed what I was looking for and what they offered. She was able to give me a next day appointment. Her team (2 people) showed up on time, were polite, and did a great job. Laura met me for a final walk through after the work was completed as she desires her clients to be fully satisfied. I was very pleased with the outcome one and would highly recommend her and her team and look forward to working with them again.

This was my first time booking a deep cleaning for a house with a cleaning service and they did not…read moredisappoint! Bryan was super great helping with scheduling and making sure those specific areas were focused on. Elsa and Reina were so kind and professional - it was a lot of work and they did not disappoint! I would definitely recommend this business

Owner is rude and is not interested in tailoring to customer needs at all. I tried to work things…read moreout but he did not want to communicate.

We recently hired this post-construction cleaning and deep clean team, and I truly cannot say…read moreenough good things about Edica and Liz's work, they're total pros. And communications and setup with Mary was seamless. Our home was covered in construction dust and debris, with that fine layer of grit that settles into every surface. On top of that, there were a couple areas we didn't fully renovate that hadn't been deeply cleaned in over a decade. Edica and Liz got the job done. They were incredibly thorough and detail-oriented, tackling everything from baseboards and vents (even inside some vents!) to window tracks, cabinets, light fixtures, and floors. They knew exactly what needed to be done and executed it. What stood out most was how hard they worked. They stayed until 7pm, working steadily and carefully until the job was done right. We are so grateful & appreciative! By the time they finished, the entire home--both renovated and untouched areas--felt refreshed..

Avoid this company for any move-in/move-out cleans…read more My husband and I booked a full move-in deep clean for our new home. The service was scheduled for today at 9am. Last night, Mary asked to move it up to 7am. We agreed, and my husband was there at 6:50am to let the team in. They didn't show until almost 7:30, with no heads up that they were running late. Around 9:30am, one of the two cleaners texted my husband saying she had an emergency and would come back in a few hours. We were understanding, of course. By 2:30, no one had returned. My husband called Mary (who didn't even know about the emergency), and the cleaner then texted him asking him NOT to tell Mary. When he asked Mary for a discount since we were now way behind schedule, she said she couldn't because it would come out of her own pay. We have movers scheduled for the following morning, so we needed this service completed by tonight. At 3:40, I called Mary myself for a completion estimate and had the most unprofessional customer service interaction I've ever experienced. No apology, no accountability- just blame-shifting and complaints about her own employee. At one point she asked ME to call her workers for her since they weren't responding to her. I said that wasn't my responsibility. She got defensive and aggressive, then demanded to speak to my husband instead. We tried to cancel outright. She refused, claiming the team had done "80% of the work", which was false. It seems like all they'd done was pour cleaner into the toilets. Nothing else was touched. By 4:30pm, the team still hadn't returned. Only when my husband called back to say we were cancelling regardless did she finally agree- and framed it like she was doing us a favor by not charging us. We ended up cleaning the townhome ourselves tonight with the help of my sister, but this ordeal threw off our entire timeline. I don't blame the individual cleaner- emergencies happen. But Mary's complete lack of accountability and professionalism in handling it says everything. Hard pass. ***Response to Owner's Reply*** Mary, while I appreciate your apology, I don't find it genuine. You only attempted to call me to apologize yesterday after my husband called you out on your rude and hostile behavior towards me. You didn't offer any solutions during our conversations. And even admitted to us that you wanted to fire your employee despite knowing her for 10 years. The only thing you offered was a discount towards a future cleaning service, and this was AFTER you agreed to cancel once your team confirmed that they didn't even complete 10% of the job. I hope you learn from this experience and treat your customers and employees with more respect in the future.

I'm pretty picky when it comes to cleaning. I usually do it myself, but recently I needed some…read morehelp. I've tried several other cleaners in the past and never liked anyone enough to use them again. Rosa and her team are incredible! They bring in ladders, they move furniture, they get every single surface imaginable. She is always timely to respond and easy to work with. If you're also someone who likes/needs a very detail oriented cleaner, cannot recommend them enough.

We keep it tidy, but our home was due for a detailed clean--the baseboards, blinds, cabinets, nooks…read moreand crannies were all collecting dust and cat hair, and the walls and floors needed a good scrub. Cue Rosa and team! The 4 of them tackled the deep clean of my 1,000 sq ft apartment in just 3 hours. They even moved the rugs, furniture and appliances to get to our crusty corners. The apartment still smells great a day later. It's sparkling, and everything feels brighter. Rosa's pricing is fair, the team showed up on time, and they did a great job. I highly recommend Rosa's Cleaning Service.

Carlos and his team did an outstanding job at my three-story loft. They provide exceptional window…read morecleaning as well as interior house cleaning services, and their attention to detail is second to none. They were professional, courteous, and treated my home with great care and respect throughout the entire job. If you're looking for reliable, high-quality cleaning services, I highly recommend Carlos Cleaning Service

I've used EP Cleaning Services twice now to clean my windows, and I have to say they do an…read moreoutstanding job. I compared quite a few services before choosing them, and now I always come back to them whenever I need my windows cleaned. They use professional tools, work very efficiently, and ensure that every pane of glass is sparkling clean inside and out. Even the high-up windows are no problem for them. They pay incredible attention to detail--every window, sill, and screen is left dust-free and immaculate. Plus, their prices are very reasonable. I highly recommend them if you want truly spotless windows with great attention to detail.