This is a review as a prospective tenet. While I ended up not moving here because I found something…read moreelse in my budget, I met Tanicia and she was great! She made me feel comfortable if this were to be where I was going to live. I checked out a 2 bedroom unit and it was nice. I loved that the laundry room was connected to an app so you could check to see if the washer/dryer was open or done with the cycle. The property was nice and peaceful at the time of my visit.

Super professional, knowledgeable and caring manager. She is everything! Highly recommend…read morecontacting Tanicia if you're looking for a place to live. Nice apartments and location.

Great place to live. The apartment is close to many parks. The office is always speedy when it…read morecomes to service request or any other issues. It's quite far from the freeway but it's nice being so close to Livermore and Santa Rita.

I don't live here, but I did have a satisfactory tour and informative conversation with the leasing…read moremanager!

Living here has been nice. The apartments are a little on the older side so there are a lot of…read morecreaks through the flooring. But we don't mind it! Stephanie was super helpful through the leasing process and continues to be! Not sure if I am spelling her name correctly, but Badonna another woman who's in the leasing office isn't too friendly. In the beginning when I went in to get my keys and sign paperwork she was super friendly. But today when we spoke on the phone I asked her maintenance request questions, and she had very rude condescending responses. Which is why this review is 3 stars. It's unfortunate because our initial in person interactions were nice and professional. But now this was a whole different attitude I got on the phone. Overall thanks to everyone else including the maintenance guys for the welcoming hospitality!

Our time so far at Pleasanton place apartments has been very great, it is in a nice and safe…read morelocation a couple mile drive down from downtown Pleasanton and there are tons of things to do in convenience stores within a 5 minute drive. As a new couple starting a family the Manager Alyssa has been awesome to us as as well as her team. Whenever we would have a problem, Alissa would help us out right away and to make things right. For the price, the location and the amenities you get are top notch, especially with the managers staff and maintenance team.

Lived here for almost 4 years with my love. I enjoyed living here. Apartment complex, staff, gym,…read morepools, area & location were amazing. It's a safe neighborhood, I'd walk around and had no issues. Kristi & Brian were so kind per usual :) the views of the stars & sunsets were such a perk! Some issues were the rent prices (who is a fan of rent?), the wear & tear of the apartment itself and ventilation of the upstairs bathroom. With all of that said, I would recommend & if I were to move to Livermore again, I would highly consider!

Office was closed during my scheduled appointment, decided to walk in during the week after and…read morefound it closed two more times, bad management

We love Pleasanton Glen! We have lived here for 13 years. The management is fantastic and they are…read moreso prompt on repairs. They are quick to upgrade/replace appliances rather than let you suffer through multiple repairs. The location is perfect for walking downtown to enjoy dinner out or concerts in the park, farmers market and all of the downtown activities. Property has 3 pools So it is never crowded even during the middle of the heatwaves. Very nice gym and hot tub. Lots of trees and wildlife. Not uncommon to find deer noshing on plants near the cars or wild turkeys coming up from the creek below. Very serene environment. We have a new Crocodile to discourage the wildlife sharing our pool haha he is not as ferocious as he looks but seems to be working well! Property is pet friendly with plenty of curbing stations stocked with doggie bags.

We never wanted to leave! We out-grew the place as our family grew. We were 7-8 year residents and…read morewe were treated like family from management! We were on Creekside and the neighbors were great, the community was great, and maintenance was ALWAYS on point. We were all on a name-basis relationship with management and maintenance because they were always so kind and always waved. We had children playing outside every day and to help slow down traffic, management installed speed bumps and always has noticed to make sure traffic slowed down. Seriously a wonderful experience, Ms. Karen Haze is an outstanding apartment manager! By the way, she lives there too so they really do upkeep the standards and keep it very clean! Our townhouse was a 2 bedroom 1.5 bath and when we first moved in, we had maintenance walk us around and show us all the important things in the townhouse. Any time we needed help they fixed the place within 2 business days. We never felt like we bothered management and they were always on the ball. The kitchen was fully upgraded, and when our washer and fridge went out, they replaced it right away. I'll never forget how fast they came on a Saturday to make sure our food didn't go rotten when they replaced the fridge it was incredible. The townhouse comes with washer/dryer, fridge, microwave, stove, AND dishwasher and they were all high brand appliances. This is the place to stay guys. And to think I accidently ran into these apartments 7-8 years ago looking for another apartment complex that was suppose to call us back. I am glad I did because my family got the best experience we could living in an apartment complex like Pleasanton Glen. Thank you guys for the great living experience!

There are very few decisions I make that go well for me, but deciding to move to Legacy in…read moreLivermore is one that's in the positive column. First off, the apartment is the nicest I've ever rented. Modern amenities, brand new appliances, clean from ceiling to floors upon move in. I don't hear my neighbors at all and I'm living on the third floor so I have people above and below me. Every neighbor I've met so far has been so sweet and welcoming. Lots of young people here which I love because I'm old, but young at heart so I don't want to look at people like myself! Situated smack in the middle of Main Street so you have restaurants, bars, grocery stores and movie theatre's literally right out your front door! The bldg is tight as far as security. You need a fob or phone app to get into this place or you're out of luck. Everyone picks up after their doggies. The staff from porters to management (shout out to Thy for being amazing) are all wonderful. Always a smile and a hello from the staff when you pass them. Such a great change from living In the last apartment community I just left. Good riddance. I'm happier than ever living here and can't wait to enjoy the roof top pool as soon as I'm done unpacking!

I've lived here since Nov. 2025. Great apartments, bad…read morepolicies. The hot tub and pool are great, until you get rudely kicked out by overzealous security people at 10pm. The residents pay luxury prices to live here but are treated like a problem vs a resident. Pool/ hot tub should be open till midnight, not 10pm. Security personnel should be friendly, instead they are aggressive and treat you like it's an emergency evacuation. They've ruined the fun perks of living here.

I recently moved with my husband, it's been a really smooth experience and we love the apartment…read more The location is very nice. Alani has helped us throughout the process and made it so much easier.

DO NOT MOVE HERE if you value your privacy, safety, or even basic human decency from management…read more I've lived in many apartments over the years, but I have never experienced anything as disturbing as what happened here. While I was overseas visiting my husband--who is active-duty military--someone from management entered my apartment for a "routine inspection" without proper notice. I was never called or emailed, just left a note on my door. When I returned, I discovered several personal and important items were missing, including medical insurance documents and a diamond ring. Shortly after, I found out my medical insurance had been canceled due to suspected fraud. The mailed notice had been sent to an old address--something I would have caught if my documents hadn't been tampered with. I only discovered the issue when I tried to book an appointment following a miscarriage and a serious lung infection. I was left emotionally, physically, and financially vulnerable--and management showed zero compassion or urgency in response. But it gets worse. Once I informed them I was terminating the lease under the Servicemembers Civil Relief Act (SCRA), they began retaliating--tampering with mail, disrupting deliveries, and making the parcel box system unusable. Instead of professionalism, I was met with hostility. After filing the police report against the maintenance worker, Daniel Guzman, my mail suddenly started getting tampered with. I've traveled internationally five times this past year--three times while living here--and never had issues. But suddenly, my mailbox was cleared out, I received empty packages, and I had to track down my mail at the post office--only to be told it was in a parcel box. When I checked, it was completely empty. The most chilling part? On the same day those packages were marked as delivered--and then vanished--management posted a note on my door warning me to be cautious and watch my surroundings. Not only was this incredibly unprofessional, it felt threatening and retaliatory. How did they know something had happened that day? Why such a vague, alarming warning? It didn't feel like a coincidence--it felt like intimidation. Coincidence? I don't think so. Let's go back to move-in day: when I asked Daniel to fix the broken sliding door, he made disturbing comments about me living alone--implying someone could break in if they "really wanted to." That left me feeling deeply unsafe in my own home. Worse, I had to chase him down multiple times just to get basic repairs done after moving in. Garbage disposal spitting dirty water, dishwasher not draining, hole in bathroom wall caused by water damage, screen door not locking properly, screens falling off outside bedroom window, crack in tile, towel holder kept falling off couldn't beat weight of a single towel, and lastly dryer not heating up to its full capacity. Under California Civil Code § 1941.1, landlords are legally required to maintain doors, locks, and windows in good working condition. A functional sliding door isn't a luxury--it's a legal obligation under the warranty of habitability. Management failed to meet even the most basic standards of safety and decency. And let's be clear: under California Civil Code § 1954, landlords must provide at least 24 hours' written notice before entering a unit--and entry must happen at reasonable times with respect for a tenant's privacy. A note on the door is not enough. And touching a tenant's mail? That's a federal crime under 18 U.S. Code § 1708. How many federal laws broken now? This isn't just a negative experience--it's a serious legal and personal violation. I fully intend to pursue legal action and escalate this situation. This complex is not safe. There is no accountability. There is no respect for tenant rights, safety, or dignity. **If you value your safety, privacy, and peace of mind--**stay far away. It's not worth the risk or the trauma.

My wife and I had a great experience w/ office manager Tetyana. Complete professional in all areas…read more Greeted us with a true smile, clear concise speech (add is a nice Ukraine accent). She let us know about current and upcoming specials, a detailed map of the property, and its many amenities. She gave us a map of the property and let us self tour apartments available. Complete profesional. I look forward to becoming a resident there.

Be prepared to pay an additional $200 per month on top of your rent. Why. Great Question. In…read moreaddition to your rent, we are required to pay a portion of the complex's water, wastewater, and trash removal. YES - that SHOULD BE INCLUDED IN RENT. The complex has NO financial pressure to find the best cost for trash removal, keep sprinkler heads replaced, or ensure complex toilets don't continue to flow due to poor maintenance! For reference, homeowners in Pleasanton pay an average of $35 per month for trash. As you can see, I am paying around $80.00 per month! How Park Hacienda justifies this is unclear. IF YOU ARE CONSIDERING RENTING AT Park Hacienda, be prepared to pay at least an additional $200 more per month. Now let us all read BS that Park Hacienda says at the end of any review...