We come this place multiple times And caught my attention by the service guy named Alex his very accommodating , friendly . Go go go Alex ! Keep it up read more

We came here for a birthday party with a large group and the restaurant is massive! The bar side with the live band is a little overstimulating and a lot was going on. We ordered way too much food and the food was good, but not the best Filipino food I've had. Our list of food is too long, but I'll point out the items that stood out. The beef kare kare was comforting, the sisig was good and I think the adobo rice was done right. I don't recommend the palabok -- the sauce was too thick and needed more noodles. The servers did their best with the volume of patrons. I mean they worked their tails off and everyone was serving every table. The music was waaaayyy too loud; we could not talk to each other. I love live bands but the sound system was on steroids to the point where we had to leave because many of us were overwhelmed. lol. The restaurant is nice but I think there's just a lot going on all at once. It has potential to improve for sure. read more

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lol. i dont know how this place is getting 5 star reviews. looks like the employees are writing their review to vamp up their ratings. don't get me wrong the food here are really good especially the sinigang na liempo, laing and pancit palabok. service wise? don't even get me started especially the big guy so called manager raf. raf walks around the restaurant as if he's just walking in the park. he doesn't even bother asking the customers if we needed anything. one table in front of us asked for a take out box and raf asked another server who was busy to get it for him while he was just standing by the register. i didn't just notice it once but multiple times that i've eaten here. another incident i've seen was raf was flirting with one of the employee i don't know his name but he was short muscular guy with a lot of tattoos on his arm in which he just goes in and out the kitchen. they were hugging and flirting around. c'mon, get a room. this is a restaurant. i dont think this is something customers should see. it just seems very unprofessional. i wish i was able to take a picture of them. the owner might want to consider how their manager should represent their business. makes me wonder if the owners are aware of this. not all servers are like that though. diane was one of the servers that helped us. she was very nice and helpful. alex is my favorite he was very funny and knows the menu and all the deals the restaurant has to offer ---can't go wrong with free apetizer when you reach a certain amount. weekends they have live music. i love their two bartenders. read more

Came here last night (Saturday night) because we were craving bangsilog and learned they don't serve the combo plate on Saturday nights. We got the ala carte version, daing na bangus, garlic rice and fried eggs - it was delicious! They had a band on the other side of the restaurant that was very loud and blaring, we couldn't stand to be inside very long. I don't know how the guests inside are able to withstand that. We asked to sit outside but also learned they didn't have servers that were working the patio area. The hostess said we could order take out and eat it outside so she asked us to go to the take out counter to place our order - that was next to the band - the volume was deafening and the sound was piercing our eardrums. Dianne helped us who was so kind and sweet, we placed our order with her and offered to bring our food to us outside. It was very good indeed and satisfied our craving. We ordered halo halo to chase the fishy taste. It was topped with ube ice cream, a piece of leche flan but it had the bare minimum for what a halo halo should have. It had corn and soft white cube jelly, coconut strings, and some other brown stuff that sticks together, not the typical variety at all. It didn't have the red beans, garbanzo beans, langka, pinipig, nata de coco, etc. Although it satisfied our craving for dessert, the quality wasn't that great for $10 not to mention it was half melted when we got it. Sitting outside was much better as it diffused most of that blaring noise level but note that there are lots of people smoking outside. So I guess pick your poison. read more

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We came here to eat as a family of 10. Eight of us did the buffet and two of us ordered from the menu. The food was good, service was friendly but they didn't come around very often. No one cleared the buffet plates so they sat piled high on our table which I didn't like very much. Mandatory service charge for our party was 20%. I feel the buffet is a bit overpriced, it is $45 per person. The inside is very big, lots of seating areas. After eating it did take quite a while for them to bring us our check and then another long while to collect our credit card. Overall our visit was good but I'd probably just order from the menu if we visit again. The menu does have more options then the buffet. read more

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I heard about this restaurant from my brother, and we decided to give it a try. My first impression walking into it was that the restaurant was surprisingly huge inside, and I loved how well air conditioned it was, especially on a hot day. Overall, the place felt very clean, tidy, and well organized. The service was also great and staff were friendly and welcoming, which was definitely a plus. Now, let's get to the food review. Original Sisig Kapampangan: Absolutely delicious. It was served on a hot plate and had a savory, creamy flavor (possibly from the mayonnaise) while still tasting a bit tangy once you squeezed lemon over it. I'd definitely order this again. Beef Brisket Kare Kare: I honestly thought I didn't like kare kare until I tried their version. The peanut sauce was rich and savory without tasting like peanut butter in a jar like Skippy. The beef was tender, and I also loved the assortment of vegetables included in the dish. What really took it to another level, though, was the bagoong sauce (on the side), which paired so well with this dish. This dish was absolutely yummy. Sizzling Beef Brisket Ala Pobre: We were really excited to try this because we'd heard great things about it, but unfortunately, it didn't really deliver. The flavor was pretty bland, and even though it was topped with fried garlic, it was still missing a strong garlic flavor. The beef itself was tender, which was probably the only good thing about the dish, but aside from that, the sauce and overall flavor were just underwhelming. Garlic Rice: This came in a pretty generous portion enough for three. I could definitely taste the garlic, but I think it could've used a little more. Still, it was good overall. read more

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My friend and I came here for lunch and I already can't wait to come back! Our waiter gave us some recommendation and we decided to listen: *Litsun Kawali (pork belly) - the pork belly was perfectly crispy and tender! *TNT prawns - this was delicious! Definitely don't do this on a first date as it gets messy, but man were the shrimp and the sauce delicious! The food was delicious and I'd highly highly recommend. read more

Isla Grand - Filipino Near Me - Pleasant Hill, California

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I usually go to the Fremont location and have had good experiences there so it was really disappointing to have a bad one here in their newest location. I went early on a Saturday evening with a group of 7. We got seated quickly. Beware, groups of 5 or more are hit with a mandatory service charge. 18% for 5-6, 20% for 7-20, and 22% for 30 or more guests (see picture). I know it's customary for restaurants to levy a mandatory charge for big groups but they usually make us aware of it. The hostess or wait staff did not make us aware of this mandatory charge. 12 minutes passed after being seated and no one had approached us to take our order or give us water. We had to flag down a passing waitress to let her know we were ready to order. Apparently, tables are not assigned a dedicated waiter/waitress. From what I could see there was only 4 available wait staff for the whole restaurant; not enough for a busy Saturday night. Whenever we needed anything we had to flag down a passing waiter/waitress. They were doing their best, but they were clearly overwhelmed. We ordered some pancit and the Sulit Bilao # 3 which is a huge platter costing over $129; to our surprise it didn't come with any bagoong. We had to flag down the waitress again and ask for some and we were shocked when she said she could only give us 1; any more would have to be charged. I said that's fine but didn't realize each container was tiny; and each extra one cost $2! (see picture). For ordering a platter this size, I think that's very stingy. The food was ok. The waiters and waitresses were friendly and did their best. I cannot in good faith recommend this place until they get their staffing level and processes in order. read more

Isla Grand - $2 side of bagoong. - Filipino Near Me - Pleasant Hill, California

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I really liked the food because it wasn't too oily or salty which is sometimes prevalent in many Filipino food. The portions were a bit smaller than I expected and their beef nilaga should've had more flavor. Their isla chicken was disappointing. The service was decent as we got the appetizers in a good time. Ambiance was nice because they had a section for the bar (dark and loud) and another section for those who want to listen but want to see their food (bright area) read more

Isla Grand - Crispy pata Sisig Brisket Nilaga - Filipino Near Me - Pleasant Hill, California

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Had to try this new branch of Isla. Very pleased to discover that the dining hall interior design & menu are exactly the same! This site is bigger & more spacious. It has a room for private events & a bar/ music hall for concerts. Service is fast, friendly, and courteous. It is also open late on weekends with a 30% discount on food & beverages on Fridays & Saturdays an hour before closing. Great stop when we are driving home from trips. read more

First time here and we got Eventbrite tickets to see The Jets as it was more intimate seeing them at a restaurant where we could buy food and drink and get a VIP Photo Opportunity, plus free parking in the lot! Once we checked in with the front desk, we whisked to our table after searching for the numbers on the tables which some were not visible. There is a QR code at the table to look at the menu but our server didn't hand us menus right away. It was a flurry of excitement and after looking at the menu which has so many choices, we decided to have Pancit Palabuk and Pancit Canton as well as lumpia. The food was plentiful and tasty. The opening act of the show was a-ok but one of the singers sang a bit loud. However, The Jets made up for it and sang some of our favorite songs, acoustic was great and we sat in one of the front tables. Service was attentive initially but later it got busy and it was hard to get the server's attention. Next time we come, we better look at the menu ahead of time to try something new as they have an extensive menu. read more

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This place is huge. You would never know it from the outside, and it didn't feel like the best neighborhood. There were some interesting characters outside, including a dude trying to clean my windshield. Oh well. Walked in and specifically went on this Saturday so I can see a live band. And boy was it amazing. First the eats. I opted to sit in the bar area where the music was blaring. In hindsight, it might have been a little too loud for the kiddos to enjoy their food. We ordered the standard stuff. The food was just ok. I was unimpressed by the pakbet, it was way too oily for my taste. And the lumpia was burnt and overpriced for what came out. The other location in Newark is leaps and bounds better in terms of food. But we came for the music. And boy it didn't disappoint. The stage was perfect, the layout was nice, and the energy was great. I love live music and sipping on some San Migs. Chatting with some of my peeps from the P.I. It was great. I'll def be back for the vibes. read more

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Impressive ! Went there for after a service reception and I was amazed how nice and modern the restaurant is ! The Food looked, smells, and taste so delicious. It was presented with class! Salute to Raj who took care of all my requests ! I can't wait to party with my son and family, Bday in two weeks with dinner and live band. Partay 0n, people read more

Isla Grand - Pilipino cuisine for all world class travelers ! - Filipino Near Me - Pleasant Hill, California

For the food, I wouldn't go more than 3 stars. Maybe it's just not to my taste. I only had Filipino food a handful of times. We ordered Sisig, chicaron, lumpia, adobo rice, chicken adobo. Everything is okay. Good, not returning for more. I can't really say I like the service very much as well. Slow in general. If you are Filipino, you get better service. Not saying they mean it that way, but a very obvious observation. The ambiance was great, we had a friend preforming live on their stage and the whole place was popping. Drinks are good, performances are great. Great place for a party, just not the food and service for me. read more

Okay Isla, as a pinay you do quench that Filipino food craving! Isla has it all - tasty authentic food that hits, super spacious dining and entertainment rooms, friendly attentive service and an authentic fam vibe from a ton of Filipinos dining there. Also they give unlimited rice! Some faves: - crispy pata - chicken inasal - beef nilaga - bangus sisig - kare kare - pinakbet Docked a star due to some of the items being a tad too salty like the pancits. Hope they can work on that! read more

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If you need that quick fix but don't want to buy the ingredients for a full family dinner, then Isla is for you! The food is pricey, especially when the portions are so small. That said, I would still come here again for the dishes that we don't already cook at home that often, namely sisig, puso ng saging, and kare kare. We tried all of these today and they were all pretty good! The pusong saging was vinegary and I loved that. The kare kare was probably made with smooth peanut butter (so no whole peanuts, which is how my family makes it) but that's not a deal breaker for me. The sisig tasted how I expect sisig to taste like. No calamansi tho, which was a bummer. They did have a lemon instead. The white rice is unlimited as long as you bought entrees, but they have specialty rices as well. Isla is a Kapampangan establishment, whoch is a specific region in the Philippines. I'm a kapampangan, so this menu is typical at my home. It gets busy here on the weekends but not so much during weekday lunches, in my experience. read more

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Party of 2 went on a Saturday at around 2pm. Had to wait a couple of minutes by the door as there was no hostess in sight. We were told to wait a couple of minutes for a table but it took more like 5 minutes. At least our order was taken promptly and the food came out after about 10 minutes. We ordered sisig, pig ears, and sinigang na boneless bangus, rice is free and unlimited. Everything tasted amazing (as expected). I wanted to order dessert but it was so hard to flag down staff. It took us another 10 minutes just for the bill. The place is great for huge groups. They also have function areas for private events. They have live bands some evenings (but I haven't attended). I deducted a star because there's always nobody around to seat us. I saw a Caucasian couple walk in, wait for a couple of minutes, then leave. They missed out on great food but who can blame them for leaving? It would have been better if someone at least acknowledged their presence and asked them to wait a few minutes. Anyway, we will still return and maybe try their other dishes. read more

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Service and food amazing great lighting huge open space with great seating! Is a little pricey... But worth it? 100% if I don't wanna cook any of it at home! $130ish dollars for two of us, but had a lot of food to take home and it did not last long! Saaaaaarrrrrraaaaaappppp read more

Isla Grand - Misua Soup Fried Bangus Kare Kare Beef Brisket Steamed Rice - Filipino Near Me - Pleasant Hill, California

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We've been here twice now and the food is great! This time we ordered the following for pickup through DoorDash -Kaldereta Brisket: I really liked this dish. The beef brisket was tender. The sauce was flavorful, and I liked that the potatoes had a bit of char. -Chicken Halang Halang: Reminds me of a very mild curry. This was great with rice -Palabok: This is usually my favorite dish, but I would have preferred a larger noodle, more lemon, and bigger pieces of chicharron! They gave us extra sauce. Otherwise, it is a solid dish. -Garlic Rice: Loved their garlic rice! Last time we ordered sisig, bangus, pakbet, and lumpia Shanghai. I remember the sisig and lumpia Shanghai being so addictive! It is a bit on the pricey side for portions, but delicious! This does seem like a pretty popular restaurant. It is very spacious. They seem to host many events, and they also have a weekend brunch (wish I had seen this earlier to have tried it). Service was friendly both times we were there. Overall, I'd totally come back here! read more

So excited to be here for lunch for the first time.This restaurant is conveniently located steps from lamps plus. It's one of the biggest restaurants I've been to.We got seated right away,we like the huge round tables .We ordered Kare kare brisket,meat is tender and a bit watery, sinigang,sisig is a bit too oily ,chicken adobo,lumpia shanghai is too small and halo halo is mostly corn and kaong.Food is good but we noticed everything has extra sweetness to it. We hope that there'll be improvement on service as well,it took a while for our food to come ,for waiting to check out and cleaner restrooms. read more

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We were in the area, looking for something to eat for dinner. Being Filipino, and craving some Filipino food, we found Isla Grand, solely by accident. We rolled up on this hidden gem! My beautiful wife and I were surprised how spacious it was and very, very ADA friendly! The service was great and gosh damn the Sisig Silog, was amazing! My wife and I shared some of her Sinigang, and it was also delicious! Great service and great food! I'll definitely be back to try more, Filipino cuisine, from my Filipino folks! read more

Isla Grand - Sisig Silog - Filipino Near Me - Pleasant Hill, California

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Came to give this place a try. It is a really big place that can accommodate large parties. It's a family style menu. We were quickly seated and ordered our food. We ordered 2 plates of the sisig but only 1 came out. The 2nd one came out after we were all done eating, which was disappointing. The food is ok, I wouldn't say great, but tasty enough. The service though, terrible. Just very slow, you have to ask for everything because they don't stop by often enough to check on you. The servers are friendly though, but they seem very disorganized. I'd say give them a try. I'm glad we did but I'm not sure we'd be back anytime soon read more

I've been hearing good things about this place and finally I made my first visit. First when looking for directions to get here you have to type in Isla Grand not restaurant because Isla restaurant is a different place. Isla is pretty big. There's lots of seating and there's different sections in the restaurant. There is a separate spot where entertainment happens with live bands and karaoke. Food: It is good but it does not quite hit the aaaaamazing level. For our first visit we ordered the following: Sisig pork and bangus, Litchun Kawali, Lumpia Shanghai, Calamari (free item), Kare Kare Seafood, and Sinigang Baka (beef). We also received a free Halo-Halo because it was someone's birthday in our group. The Kare Kare seafood was actually not too bad. I was skeptical but the seafood actually went well with the peanut sauce. We weren't really a fan of their version of Sinigang. Also, the calamari looked pale, was chewy, and not crispy. Everything else was on point especially the Sisigs which was the best thing we ordered that night. I am not sure if the halo-halo we got is the way they usually make it, but it was really plain. (See picture). Service: was ok. The Kuya's that helped us were nice enough but they rarely came back to our table to check on us. We had to call on them a couple of times. But I did like that they mentioned we earned a free item since we ordered a certain amount of food. And something free for the birthday celebrant. Hoping next visit will be better. read more

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Came on Halloween night to celebrate a few birthday celebrants in the family. First off, it was my first time there and I personally did not enjoy eating there. All of the food that was being served was extremely salty. I was soo excited for the egg drop soup since it was cold outside and needed something to warm me up, but even THAT was too salty! I added water from my drinking cup to try to water it down, and it was still so salty.. Then, the place was covered with disco lights which made me dizzy while trying to eat. If you have light sensitivity, I probably wouldn't recommend dining here at night. To top it off, the music was way too loud. You know it's too loud when you can't even hear the person sitting NEXT to you. I felt like it would've been more enjoyable for everyone if they turned it down to a level where we can still talk to people around us and enjoy the music at the same time. Service was okay, nothing good or bad to say. Other than that, I enjoyed the pineapple drink, and KRMA the band, entertained us with good music, thank you! read more

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This place gets very busy especially weekends, so I would highly recommend calling ahead to make reservations if you have a large party. I had a party of 20 & we had no issues getting 2 tables reserved ahead of time. Our server was Jane & she was amazing! I told her that we were celebrating a retirement & she did her best to ensure we were taken care of. She made suggestions on what to order knowing we had a lot of people to feed & had so much patience dealing with everyone. At no point did we ever feel rushed out & the food came out quickly. For having a large party, the whole experience was a breeze! 10/10 - Chicharon Bulaklak & Lechon Kawali: crispy, delicious classic dishes. 10/10 - Black Gulaman & Banana Con Hielo: chef's kiss on textures & flavors. 9/10 - The Original Sulit Bilao #4: lots of variety of choices plus it came with some soda & desserts; there wasn't enough sauces provided so we did have to keep asking for more. Fan favs: Crispy Pata, Misua, Grilled Jumbo Squid 8/10 - Sulit Ala Carte #2: portions were a bit small for the price; potatoes & carrots in the Kalderetang Liempo were hard not fully cooked; the fish in the Bistik Bangus was dry; Palabuk was yummy. 7/10 - Sisig: the grilled char on most of the pieces gave it a bitter & burnt flavor which was too overpowering. read more

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Food was definitely delicious. Worth the wait. They were a little busy on this sold out show. But they didn't take too long to deliver our food. The music is very loud so if you're trying to have a conversation, either talk loud or maybe stay in the restaurant side then go dance at the bar side if there's no tickets for purchase involved. There is 2 versions of this restaurant: the bar side feels like a night club & the restaurant side is a cultural Filipino with a family style welcome. The staff is definitely fun, friendly, & nice. So if you want to experience the Filipino culture, definitely come here. Explanation on the food: Pork sisig - pork chopped up into tiny pieces mashed up with sauce & seasoning. Came out sizzling Banana con helo - banana on ice with milk or cream & syrup Bagaong fried rice - Bagaong with fried rice and pieces of lechon (crunchy pork) & also with mango & tomato slices. This will taste salty. read more

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Came here for a Sunday family brunch right when they opened at 10am. Great parking in the plaza and the restaurant is huge. They can easily accomodate large parties. Host sat us right away. We ended up ordering so much stuff to try and everything was amazing, rice was unlimited. Sad we didn't get to try any dessert becuase we were so full. I would definetely return. read more

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This place made me feel like I was eating at home! Inside has a cozy feeling and they have a whole separate place for the bands and the bar. Service was good, we got seated pretty quick and they let you wait for the rest of the party if they're still looking for a parking spot :D. Lastly, the food was super good. My family and I ate the whole thing so fast, I forgot to even take photos beforehand because of how hungry I was! We ordered Tocino, Chicken Inasaal, Gataa, Adobong Bangus along with garlic and white rice (P.S, white rice is free). Had so much food we could eat it for breakfast! Anyways, this place is good if you're looking for a filipino spot to dine at! Good food, good atmosphere, and lowkey cute servers . read more

Isla Grand - Tocino, Adobong Bangus / Boneless Milkfish Adobo, Gataa, Isla Chicken Inasal, Black Gulaman - Filipino Near Me - Pleasant Hill, California

We had Alex as our server for dinner on my mom's birthday. He was truly the best server I have ever had. Besides being very very thorough and patient with us, Alex was such a fun and relaxed server to talk to. When we couldn't decide what to order, he helped us and recommended many options for us to choose that we liked. And of course, the food there was delicious!! We were there during karaoke night, and it was very lively and fun! Would definitely go again! read more

We came for the breakfast buffet on Saturday morning and had a decent experience. The buffet runs from 8am-11am; Sat and Sun at $25 pp. The food options were good with a whole range to choose from. My issue was, the flavor and taste of the food itself. Being a buffet, I think the food is rushed and not really given full concentration so most of the food either lacked flavors or just wasn't good. The garlic rice was a bit too moist, palabok tasted old and raw, the pork sisig was way too wet, the fried chicken wasn't cooked all the way so it had some pink, and more. Literally the best things was their grilled pork belly, longanisa, chicken adobo, fried fish. I wish they had sinigang to cleanse the palate and add would be a great soup selection. The condiments should've been separate at another bar and not at the very front with plates and utensils. The food wasn't refilled quickly so people had to wait a pretty long time for food. I think the next time we come back, we'll just order regularly because the food tastes different and more flavorful. read more

I really enjoyed the food here. It was interesting to see all the different cultural Filipino foods. I came with a coworker who's Filipino so she was able to explain the menu to me and we were able to try different food that we normally wouldn't eat. The interior is very spacious and it's great to come with a big group. They have nice round tables where you can sit with a big party and another back area as well as a bar area so a good place to go with your family members. The food portions were stellar. We ordered a lot of food and we were shocked at the final bill because it was so low and tip was also included and we felt like we got so much food. We ordered the big banana leaf plate with different meats and vegetables. don't ask me what we ordered because my coworker who is Filipino did all the ordering, but I really enjoyed the different marinated meats and fish. I also really enjoyed the egg soup that came with it even though it was a bit salty. We also ordered a different soup that had tamarin flavors and shrimp. I'm Vietnamese so it reminded me a lot of a soup that we eat called cảnh chùa. Of course we also got the classic pancit, which was also very tasty 9/10. But my coworker does say that she could make it better of course homemade is always better. The service was not so stellar. It was hard to flag down our waitress, and when we needed to utensils and other things, it was harder to find her and we ended up flagging someone else down. read more

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Isla Grand is must visit for Filipinos! We were here for a group dinner, with about 20 or so guest. Staff were great getting the food out and helping us with any issues. We had so many dishes that were wasn't enough room on our table! Food was pretty good. We got the Sulit Bilao which was huge! Some things were pretty salty but not too bad. Someone in our party had a seafood allergy. Some of the seafood items in the Sulit Bilao were touching other items, so it be mindful of that when eating. The restaurant itself is huge! There are 3 dining areas, several with huge tables. Definitely a place for big groups. They also have live music playing in the back area near the restrooms. It was very, very loud but fun to watch and listen. Surprisingly you couldn't hear the band from the other side of the restaurant. Only downside is the parking lot. It's big but it gets really busy. read more

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Really good, authentic Filipino food. Ordered lechon, chicken adobo and their popular pork sisig with rice. Service was fast and it's a pretty casual restaurant. I would try to avoid the weekend crowds or at least get there early so you don't have to wait. read more

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This visit was better than my last visit. It was Friday night at 6:30. Great service and the food was really good. Crispy Pata - moist meat and the skin was crispy and crunchy. Perfect perfect perfect! Sisig - we ordered it spicy this time. Canton - large serving of flavorful noodles. Love that there are a lot of veggies (and protein) Bistek na Bangus - delicious and bursting with tangy flavors. So good over piping hot rice. Halo Halo - lots of toppings. I wish the ice was shaved more. It was a little too chunky for me but it was good! read more

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This place is ok. Portions are small and pricey. Service is below par. They need a head chef who gets the food made orderly and an expo who can expedite food in order so food gets out to customers promptly. Food takes too long to come out which means the kitchen staff is disorganized. And the wait staff. They need so much training in customer service. Rarely checking in on customers and making sure tables are getting orders promptly. Too many customers and not enough service staff to handle multiple tables. It's out of proportion, hence, the lack of attention and attentiveness to customers. People who have food service experience know better. The staff here lacks that! If you want to be the standout Filipino restaurant in the East Bay, work on improving and hiring experienced wait staff. And your head chef and kitchen staff needs better time management skills to get food prepared and out efficiently! This place is ok if you crave Filipino food. But I can't recommend it as a consistent place to go to though. In summary, pricey for the small portions of food served, terrible table service and disorganized kitchen staff. read more

2/13/2026 Wanted to go out to eat this evening and searched through my saved Foodies list. Asked the man if he wanted to try this Filipino restaurant I had saved for a while and it was a go. So happy we came from Vacaville and hit this place up. PARKING // 3 stars Eh, small parking lot and by the looks of all the cars it seems like this spot was pretty litty. We ended up finding a parking spot right in the front. #score FOOD Sisig // 5 stars Chicken Adobo // 5 stars Steamed Rice // 5 stars, fire duh Brisket Sinigang // 5 stars Be aware - their menu is like a filipino dictionary from all parts of the island. Impressed but overwhelming at the same time. I liked that they had the picture, filipino name AND english name of each dish along with a description of the dish. SERVICE // 5 stars Everyone and I mean everyone made sure our rice pot was filled, napkins were plentiful and we were good, good. ATMOSPHERE // 5 stars We ate at the main dining hall, which was fine. The bar area though, holy sh** it was litty AF! Had music, I mean no juke box or nutting, instruments, mics, speakers the whole nine. Had the lights on tilt and the bartenders were busy making those dranks. read more

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My husband and I craved chicken inasal during a long road trip. We were seated inside at 5:50pm and got our order quickly. Since it's the weekend, we understand that it's the peak of busy hours and so we were waiting very patiently. Realizing it has been over 50mins of us only having vegetable in our table, we started looking for the staff who took our order but it's hard to find him and whenever he's is approaching towards a table close to us, he avoids eye contact. Not even a single time he checked on us after taking our order. Another staff behind our table was filling up water, peaked on our table, and he immediately noticed we have no rice in our table and only one pan of cold vegetable in front of us. His name is Alex. He asked another server to give us rice. He then checked what's missing with our order and went straight inside the kitchen to get an update. He found out that the tofu is still in the making, but the chicken inasal is not available. If he didn't check, we wouldn't know and we could have ordered a different one a lot sooner. We were able to speak to the supervisor and address what happened, I can only remember he said he will check with the staff. Couple minutes later, when the food was finally served (after 1hr+ of waiting) the staff who took our order came apologizing with flat affect as if he doesn't mean it and was just forced to do so. The supervisor also then didn't come back to check with us options on how to compensate with this incident. He just sent Alex to relay that they will deduct the vegetable dish and will give us complementary halo-halo for dessert which we didn't really plan ordering but it was already set without our knowledge. Halo-halo was served right after we just started eating. If it wasn't for Alex, we would not get attended and checked. Again, we were patiently waiting bec we know it's the weekend and we understand it was the peak time of guests coming in, but that is not an excuse to have this terrible service, long waiting time, poor communication. Only Alex has the professionalism, who knew how to attend and assess what's needed to get done, show empathy and care with the said situation even if he is not assigned to us, and he has better communication. He helped us a lot and I would like to commend him with his kind gesture. He is above and beyond with his service. I give 5 stars to Alex. He should be the standard, especially people find Isla restaurant a gem place to enjoy pinoy food away from home. For the very first time, we experienced a traumatic and truly disappointing experience with a restaurant. We'd rather drive farther to San Bruno for Isla than the one in Pleasant Hill. read more

I have to complain about our experience at this restaurant. My wife and I arrived and were seated at approximately 5:50 PM. Our server, who was not wearing a name tag, took our order, which included inasal, vegetables, and tofu. After waiting nearly 50 minutes, the only item we received was the vegetables. During that time, our server walked past our table at least a dozen times without once checking on us or communicating any delay. We repeatedly tried to get his attention, but he appeared to intentionally avoid eye contact and look the other way. At one point, another employee asked what items we were still waiting for and said she would come back. She never did. It wasn't until Alex, a server who was not even assigned to our table, noticed something was wrong and asked why we still hadn't received our food after nearly an hour. Alex later returned and informed us that the inasal was no longer available and that we would need to order something else. This was incredibly frustrating. Had we been informed earlier, we could have simply ordered another dish instead of wasting an hour waiting for food that was never coming. Alex was kind enough to arrange for us to speak with a supervisor or manager. Unfortunately, that interaction was just as disappointing. It took a long time for the supervisor to come to our table, and when he finally arrived, his responses consisted mainly of "uh-huh," "okay," and "I'm sorry." It felt less like he was listening to our concerns and more like he was going through the motions of handling another complaint. He told us he would speak with the server and return to discuss a resolution. He never came back. Eventually, our original server returned and offered what felt like a hollow, meaningless apology. It was obvious he was only speaking to us because his supervisor instructed him to do so. He had passed our table numerous times without saying a word, despite clearly knowing there was an issue with our order. Had he simply communicated with us, this entire situation could have been avoided. Instead, he chose not to take responsibility until he was forced to address us. Alex continued helping us throughout the remainder of our visit and was the only employee who consistently communicated with us. There was another mistake when he offered to have our food reheated, but instead a new vegetable dish was brought out containing shrimp and pork, which we do not eat. While I understand mistakes happen, Alex at least made an effort to help and keep us informed. Meanwhile, the supervisor never returned. We could see him at the front of the restaurant laughing and socializing with coworkers while our concerns remained unresolved. Alex eventually informed us that the vegetables would be removed from our bill and that we would receive a complimentary halo-halo. While the gesture was appreciated, no one asked whether that was an acceptable resolution. It felt like a decision was made for us rather than with us. We did not leave the restaurant until approximately 7:35 PM. Overall, this experience reflected extremely poor management, poor communication, and a complete lack of accountability. The supervisor failed to follow through on his promise to return and address our concerns. Our assigned server ignored our table for an extended period and failed to communicate a major issue with our order. Alex, on the other hand, was the only employee who demonstrated professionalism, initiative, and genuine customer service, despite not even being assigned to our table. Alex deserves recognition for his efforts. Unfortunately, the rest of the experience was unacceptable, and we will be hesitant to return. read more

Came here for lunch with a big group this morning. I have never been or seen the place so I was worried about long wait times, but I called ahead and they were able to put us on a waitlist since they didn't take reservations. Luckily we were totally fine at 11:00 on a Sunday and we beat the lunch rush! Place was packed by the time we left a couple hours later. Service was great, always servers walking around so it was easy to flag someone down. They accommodated our two tables easily. And our food came out incredibly fast! We ordered so many things but I enjoyed the binagoongan, original sisig, and longanisa. The bangus bistec was also really good, something I've never seen before. They also give free noodles if your birthday is within 15 days so we got to try their pancit bihon. I'm not typically a big fan of pancit but I loved their version here. The noodles had flavor and weren't too dry. Also love that they do unlimited rice here but I personally preferred the adobo rice! Very happy with our experience here, may just be our new family meet up spot! read more

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Good food, same flavor as the one in Newark and San Bruno. I like everything, chicharon bulaklak, pork sisig, banana heart, pancit palabok, bangus sisig. A little pricey for the quantity. read more